This week’s guest is the Managing Director – GRC Business Unit at Mitratech, Mark Delgado. He and Tom Fox discuss why automating policy management is no longer a luxury, but a necessity given these unprecedented times.
 

 
A Cornerstone of Compliance
Policy management is a fundamental building block of compliance, Mark says. Without it you can’t guarantee compliance or operational efficiency. He shares why automating policy management is the only way to ensure both. Apart from the benefits to business leaders and compliance professionals, he argues that employees gain from being able to access all the relevant and up-to-date policy information in one place. The COVID-19 crisis has highlighted the importance of automated policy management, given the rapid and frequent policy changes in most companies.
Information Governance in the Time of COVID
“Even though we’ve gone through a period of a lot of change and disruption to operations generally,” Mark says, “regulators, with very few exceptions, have not chosen to retreat or delay implementation or enforcement of regulations around data privacy or financial services operations or any other codes or laws that come to mind. So as organizations now have to contend with remote workforces, the need for formal and comprehensive operational enforcement of information governance has become ever more urgent. So in this world, the risk of data that’s pivotal to companies’ operations, or that contains sensitive or private information, being accessed and manipulated outside of the security of the corporate network, has massively increased.” He tells listeners how to choose a robust and comprehensive automated tool to help their business during and after this time.
Shadow IT Management and Advice for Business Leaders
Tom asks, “Mark, could you tell us about a shadow IT management solution and why you feel this is important?” Mark defines shadow IT: “Shadow IT covers the vast number of data sets that exist within an organization, but remain outside of IT’s control and often knowledge.” He explains how shadow IT management works and why it’s critical during normal business, but even more so in times like these. 
Mark shares his top three tips for navigating the health crisis. Firstly, he says, “ensure that changes to operational practices could be clearly and accurately communicated… Second, eliminate as many informal or manual processes as you can… Thirdly… take control of your mission-critical information.”
Resources
Mitratech.com
Mark Delgado on LinkedIn