In this episode of Career Can Do, Mary Ann Faremouth interviews David Wright, CEO of Dale Carnegie of Texas, about the enduring relevance of Dale Carnegie’s principles in today’s challenging employment market. David emphasizes the importance of building genuine connections and relationships with others, especially in the workplace. He notes that Carnegie’s principles of avoiding criticism and condemnation, offering sincere appreciation, and trying to see things from the other person’s point of view are more important than ever. David also emphasizes the importance of hiring based on values and mindset, rather than simply technical skills. This approach can help address the current talent shortage and ensure that new hires are aligned with the organization’s culture and values.
It’s important to create an engaging work environment to retain employees. David believes that investing in people emotionally is just as important as investing in them financially. He spends time thinking about where his team is emotionally and creates a safe environment where they feel connected and engaged. His goal is to create an environment where people look forward to Monday, which he believes leads to engaged, eager, and productive employees.
David also talks about the importance of vision and relationships in achieving a fulfilling career and personal life. He encourages individuals to sit down and create a vision that includes not only what they want to accomplish but also who they want to be. He emphasizes the value of building meaningful relationships and believes that relationships are what make people happy and fulfilled in the long run. He also highlights the importance of leadership, trust, and engagement in creating a positive work environment.
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