Michigan Man, Part 4 – Lessons Learned: What This Crisis Teaches Compliance Professionals

Every major compliance failure eventually reaches the same destination: a moment when leadership says, “How did we not see this coming? ” The answer is almost always the same. The warning signs were visible. They were rationalized, minimized, or overridden in the name of performance, continuity, or institutional pride.

The Sherrone Moore crisis at the University of Michigan is not a college football anomaly. It is a case study in how compliance programs fail when they are structurally subordinated, culturally discounted, or selectively enforced. For compliance professionals, the value of this case lies not in outrage but in extraction: extracting lessons that can be operationalized before the next crisis unfolds.

Lesson 1: Compliance Authority Must Be Structural, Not Aspirational

Michigan’s experience demonstrates that access to leadership is meaningless without authority. The compliance function may have been consulted, investigations commissioned, and policies in place. None of that mattered when the athletic department retained de facto control over outcomes. For compliance professionals, the lesson is clear. Compliance must have defined escalation rights and veto authority over high-risk decisions, including promotions, discipline, and crisis response. If a business unit can override compliance based on performance or legacy, compliance is not independent. It is decorative.

The Department of Justice has repeatedly emphasized that effective compliance programs require empowered compliance functions. That empowerment must be written into governance documents, reinforced by boards, and tested in practice.

Lesson 2: Past Dishonesty Is a Permanent Risk Factor

One of the most glaring failures in this case was the organization’s willingness to treat Moore’s prior dishonesty during the sign-stealing investigation as a closed chapter. It was not. It was predictive. Compliance professionals must internalize a hard truth: once credibility is damaged, it does not reset. Individuals who have lied to investigators, deleted records, or misrepresented facts should never again be treated as presumptively reliable. Enhanced monitoring, corroboration, and scrutiny are not punitive. They are risk management.

Organizations that ignore this lesson inevitably relearn it at a higher cost.

Lesson 3: Promotions Are Compliance Decisions

The elevation of Moore to head coach was framed as a football decision. In reality, it was one of the most consequential compliance decisions the university made.

Any promotion into a role with significant authority, visibility, and discretion is a compliance event. Risk-based due diligence should include:

  • Review of prior investigations and disciplinary history
  • Assessment of truthfulness and cooperation during past inquiries
  • Evaluation of behavioral and reputational risk, not just technical violations

In corporate terms, Michigan promoted an executive with unresolved compliance issues and a clear lack of an ethical grounding into a CEO-equivalent role. That decision alone dramatically increased institutional risk. But the consequences will reverberate for a long time to come.

Lesson 4: Investigations Involving Power Imbalances Require Heightened Standards

The initial investigation into Moore’s relationship with a staffer failed predictably. When both parties denied the relationship and the evidence was limited, the inquiry stalled. That outcome reflects a misunderstanding of power dynamics. Compliance professionals know that power imbalance distorts disclosure. Subordinates may deny relationships out of fear, loyalty, or uncertainty. Senior leaders may deny wrongdoing out of self-preservation. Effective investigations account for this reality by expanding evidence collection, conducting pattern analysis, and implementing interim safeguards.

Neutrality is not passivity. When allegations involve senior leadership, the standard of diligence must rise, not fall.

Lesson 5: Star Performers Are the Highest-Risk Population

One of the most enduring myths in organizational life is that high performers deserve flexibility. In reality, they deserve even greater scrutiny. Star performers operate with autonomy, influence culture, and often shape informal norms. Moore’s trajectory illustrates how repeated exceptions create a sense of entitlement. Each time misconduct is reframed as survivable, the individual learns that boundaries are negotiable. Compliance professionals must relentlessly resist this dynamic.

Rules applied selectively are not rules. They are invitations.

Lesson 6: Pattern Risk Demands Pattern Response

Perhaps the most damning aspect of the Michigan case is that it unfolded amid repeated scandals within the athletic department. When misconduct clusters, the correct response is not incremental fixes. It is a structural intervention. Compliance professionals must recognize pattern risk early and escalate it aggressively. That escalation should include:

  • Enterprise-wide risk assessments
  • Cultural diagnostics
  • Leadership accountability reviews
  • Board-level engagement

Waiting for the next incident is not caution. It is abdication.

Lesson 7: Culture Is Set by What Leadership Tolerates

Michigan’s long-standing deference to athletic success and legacy culture created an environment where misconduct was rationalized rather than confronted. This is not unique to sports. It appears in sales-driven organizations, founder-led companies, and high-growth environments. Culture is not what leadership says. It is what leadership allows. From the Board of Regents to the UM President on down, compliance professionals must evaluate actions, not rhetoric, when assessing culture risk.

Lesson 8: Human Impact Is the Ultimate Compliance Metric

It is easy, especially for lawyers and compliance officers, to focus on policy breaches and enforcement exposure. The Moore crisis is a reminder that compliance failures produce human harm. Families are destabilized. Employees feel unsafe. Stakeholders lose trust. Effective compliance programs exist not only to prevent fines but also to prevent damage. When that purpose is forgotten, compliance becomes performative.

Final Thought: Compliance Is Tested at the Top

The Sherrone Moore crisis did not originate with a junior employee. It originated at the top of a powerful institution. That is where compliance programs are always tested. For compliance professionals, the final lesson is this: if your program cannot stop, slow, or surface misconduct by your most powerful leaders, it will eventually fail when it matters most.

The University of Michigan now faces years of rebuilding trust, governance, and credibility. Compliance professionals elsewhere should treat this case as a warning, not a curiosity. The cost of ignoring these lessons is never hypothetical. It is only deferred. This takeaway is stark but actionable. Compliance failures are rarely a surprise. They are choices made over time. The question for every compliance professional is whether those choices will be challenged early or explained later.

As always, prevention is less visible than a crisis. It is also far less costly.

Resources:

The Terrible Mess at Michigan Football, by Jason Gay, writing in the Wall Street Journal.

Ex-Michigan coach Sherrone Moore charged with home invasion, stalking, breaking—Austin Meek and Sam Jane writing in The Athletic.

Fire Everybody—Alex Kirshner, writing in Slate.

Source: Michigan begins a review of the athletic department, by Dan Wetzel and Pete Thamel, writing for ESPN.

Leave a Reply

Your email address will not be published. Required fields are marked *

What are you looking for?