One Month to a More Effective Compliance Program Through Innovation: Day 13 – Consistency as a Compliance Best Practice

The 2023 ECCP emphasized the need for the corporate compliance function to ensure consistency and fairness in monitoring investigations and the resulting discipline. One of the ways the 2020 Update emphasized this was through tracking the investigations and the discipline that may come out of any investigation. Companies’ challenges are that facts and circumstances are always different in every investigation. This makes it sometimes difficult, but if companies treat employees of one country differently in terms of discipline, it does create potential gaps in a compliance program. This can give certain countries a feeling that they can do what they want without the risk of punishment from corporate headquarters. This is why the DOJ re-emphasized monitoring the investigations and ensuring consistent application of discipline as a critical factor in providing an effective compliance program.

The FCPA Resource Guide, 2nd edition, added a new hallmark to the previously titled 10 Hallmarks of an Effective Compliance Program (now it is simply the Hallmarks). The Hallmark added was one that has been around for some time: Root Cause Analysis (RCA). It is familiar because it was subtly considered in the original FCPA Resource Guide and explicitly discussed since at least the original formulation of the Evaluation of Corporate Compliance Programs in February 2017.

The focus on consistency is insightful and instructive as a key element of a best practices compliance program. Consistency forms the basis of both institutional justice and institutional fairness. That, in turn, facilitates a speak-up culture, which is the role of the compliance department to foster.

Three key takeaways:

  1. Consistency is a key part of any compliance program.
  2. Consistency forms the basis of both institutional justice and institutional fairness.
  3. Consistency facilitates a speak-up culture.

For more information, check out The Compliance Handbook, 4th edition, here.

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