Cory MacDonald on C&E Training at Starbucks


Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode, Tom and Ronnie visit with special guest, Cory MacDonald, learning manager, ethics & compliance at Starbucks. Cory comes with a background in Broadcast Journalism and Learning. We visit about some of the most innovative strategies for compliance and ethics training around. Some of the highlight include:

  • How do you communicate with a workforce literally from 16-65?
  • How do you communicate with a workforce not dependent on email?
  • Why you should try new things.
  • What is effective compliance training?
  • What is the Starbuck approach to C&E training?

Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.
Tales from the Hotline – check out some samples.

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