We have been getting accountability all wrong in the compliance profession. It’s not a set of tasks – it’s a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode we consider a recent example of accountability in the corporate world, courtesy of Delta Airlines. Some of the highlights include:

  • Accountability means ‘your problem is my problem’.
  • Accountability means keeping your commitment to others.
  • When your organization is accountability to your community it inspires your employees.
  • How accountability informs your core values.

For more information on Sam Silverstein and his work on accountability, click here.