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Lessons Learned from L’Affair Gruden

The fallout from the John Gruden imbroglio has widened and deepened. Many have asked why the NFL sat on the Gruden emails which were uncovered in the investigation of the toxic culture of the Washington football team, known to the NFL since the spring of this year, are only now coming into the public eye. Additionally, if the first email where Gruden disparaged the head of the NFL’s players union with a racial slur, which if it had not been brought to light by the Wall Street Journal (WSJ) on Sunday of this week, would it have been released by the NFL or Las Vegas Raiders at all? Finally, why did the NFL only send the first email to the Raiders when clearly there were many, many more that were unearthed. All good questions and they demonstrate several salient factors, not the least being as how the fallout from one event and investigation, can impact an entire industry. However, even without current answers to these and other questions there are several very important lessons for the compliance professional.
Don’t Put Stupid Stuff in Emails
Before we get to compliance, consider the most basic problem here. Not that Gruden is simply a racist, homophobe, sexist, misogynist and a person with little moral compass. We might have never known what was in his heart, if Gruden had not put those immoral values into emails over eight years. The reason he is now out of professional football, probably forever, is that he put his values into emails, in the crudest terms possible. Twenty years ago, I did corporate training on this very topic. That training is apparently still needed. Imagine how the civil litigation will look when all this gets to trial. All the plaintiff’s lawyer(s) will have to do is read the emails to demonstrate a wide variety of civil wrongs and regulatory breaches and the only question left will be damages.
Fallout from Unrelated Investigations
In the 21st century, nothing happens in a vacuum. The offending emails were uncovered in an unrelated investigation. These emails largely came from outside the entity being investigated (the Washington football team) and the investigative firm turned them over to the entity overseeing the investigation, here the NFL. As noted above, it is not clear what action the NFL might have taken against Gruden, his former employer ESPN or his current employer, the Las Vegas Raiders. Gruden’s resignation from the Raiders may well forestall an answer into those questions.
Now imagine the same scenario when the Securities and Exchange Commission (SEC) investigates Activism for its toxic work environment (or the Department of Justice (DOJ) for that matter) or when the SEC investigated Lordstown Motors for a variety of other fraud and accounting issues. What if a set of similar emails appeared, all coming from an outside 3rd party, such as Gruden’s did to the Washington football team President Bruce Allen? Would the company employing that same 3rd party receive an email from the SEC requesting all emails from the offending employee? Would the SEC want to look at all emails? How would your company respond? Is the EEOC going to get involved? Will they (or the SEC) be contacting ESPN, owned by the Walt Disney Company, a publicly traded organization about the culture at ESPN which allowed Gruden to send those emails. Are you ready to respond to them? 
What is Due Diligence?
No person wakes up in their mid-40s or 50s and thinks, today is the day I will start sending out racist, homophobic, sexist or misogynist emails and a throw away my moral compass. No one. They were like that long before they started doing so. Gruden had thought and felt those things long before he put them into print. Put another way, a leopard does not change it spots overnight. They were there for a long time.
As our colleague Candice Tal, founder of Infortal, continually reminds us, due diligence is not a one-time event nor a cursory google search. It is a sustained deep dive investigation. Gruden did not become a racist, homophobic, sexist and misogynist overnight. You can bet there are other pieces of evidence of his values and beliefs out there. The then Oakland Raiders signed Gruden to the richest professional football contract ever given to a coach, $100 million over 10 years. Yet they apparently did little to no background due diligence on him. Was there evidence of his racist, homophobic, sexist and misogynist views in the public record? Would it have mattered to the Raiders? Would the Raiders have hired him anyway? Perhaps so but at least they might have known about Gruden’s racist, homophobic, sexist and misogynist values and tried to manage that risk. Of course, they might have passed on hiring him altogether if they knew what the fallout could look like.
Culture, Culture and More Culture
What is the culture of your organization? Why did the NFL allow such a culture to flourish that would allow a Monday Night Football commentator on ESPN to hold the job and then become the highest paid professional coach? Is it because the Maga-hatter wearing NFL owners are all Trump supporters? What about the other employees who make up those organizations? Professional football players are 70% African American. What do Gruden’s remarks, the NFL’s non-response and the Raiders hiring communicate to them about how management thinks of them? Raider owner Mark Davis advised people to look to the NFL for answers.
Bill Rhoden, writing in The Undefeated, an ESPN publication, put it succinctly, “my concern is about the legion of enablers who supported Gruden all of these years. What about them? Who are they? The NFL has gotten rid of its Gruden problem. It has not gotten rid of Gruden-ism: regressive sensibilities that stand foursquare against diversity, inclusion and tolerance.” He went on to say, “The reality is that the NFL, for all of its attempts to move forward, has been revealed as a regressive organization populated by white men who hold views about race and power that are antithetical to progress and enlightenment. Trust me, Gruden is not the only person who holds these beliefs. He’s the only one stupid enough, or emboldened enough, to express them via email.”
In short, the NFL has a huge culture problem. But you cannot change unless you admit you have a problem. We have seen nothing from the NFL that indicates it believes the problem is beyond John Gruden.

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Content Coalition

The Content Coalition Episode 004: Dan Tyre on Freemium, Diversity, and Treating Your Clients Like People

 
In this episode of The Content Coalition, we interview Dan Tyre, Director of Hubspot – a developer and marketer of software products for inbound marketing and sales.
Dan joined HubSpot as a member of the original start up team in 2007, and has led the sales recruiting, sales training, leadership program, and managed national and international sales teams. An authority on inbound marketing and sales, Dan is a regular speaker, writer, blogger, instructor, and coach to those who seek inbound success.
Tune in as Dan talks about the biggest content marketing and sales strategies that helped lead to HubSpot’s success.
Get more great The Content Coalition episodes over on Repurpose House, or watch the interview on YouTube!

What You’ll Learn

  • 02:54] Dan’s sales and marketing background
  • [5:40] The ins and outs of entrepreneurship
  • [7:03] The reason why HubSpot chose him for the job
  • [8:03] HubSpot’s growth journey in becoming one of the top softwares in the industry
  • [12:52] Everything you need to know about “shmarketing”
  • [13:44] The #1 way to provide information to your audience while also generating leads
  • [15:19] The power of “Freemium”
  • [18:25] The process of flywheel
  • [21:58] The importance of transparency in marketing, and how it’s achieved
  • [24:24] The diversity and inclusion statistics at HubSpot
  • [27:36] Dan’s book, Inbound Organization
  • [35:45] 1 actionable thing to implement within the next 48 hours
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Everything Compliance

Episode 87, the Award-Winning Edition

Welcome to the only award winning roundtable podcast in compliance. Today, we are thrilled to have our newest panelist Karen Woody join us as a permanent panelist. The entire gang was also thrilled to be honored by W3 as a top talk show in podcasting.

 We end with a veritable mélange of shouts outs and one epic rant.

1. Karen Woody talks about the ‘wild west’ of cryptocurrency and the regulatory environment growing up around it. Karen has a shout out domestic tourism in Brown County Indiana.

2. Jay Rosen discusses the morally bankrupt culture at Facebook and how the company can begin to comeback from the abyss. Rosen shouts out to Josh Allen and the Buffalo Bills for being one of the best teams in the NFL this season and advises long-suffering Bills fan Lisa Fine to ‘enjoy the ride’.

3. Matt Kelly discusses the recent speech by SEC Director of Enforcement, Gurbir Grewal in which Grewal previewed an increase in penalties in enforcement by the SEC. Kelly shouts out to Kareem Abdul Jabbar for his evisceration of NBA players in general and Kyrie Irving in particular for their selfish attitudes in failing to get Covid vaccinations.

4. Jonathan Armstrong looks at whistleblowing in the EU. He shouts out to Emma Raducanu for her stunning win in the US Open this year.

5. Tom Fox rants about Waller County and its lack of criminal charges against drivers who intentionally or negligently run over cyclists.

The members of the Everything Compliance are:
•       Jay Rosen– Jay is Vice President, Business Development Corporate Monitoring at Affiliated Monitors. Rosen can be reached at JRosen@affiliatedmonitors.com
•       Karen Woody – One of the top academic experts on the SEC. Woody can be reached at kwoody@wlu.edu
•       Matt Kelly – Founder and CEO of Radical Compliance. Kelly can be reached at mkelly@radicalcompliance.com
•       Jonathan Armstrong –is our UK colleague, who is an experienced data privacy/data protection lawyer with Cordery in London. Armstrong can be reached at jonathan.armstrong@corderycompliance.com
•       Jonathan Marks is Partner, Firm Practice Leader – Global Forensic, Compliance & Integrity Services at Baker Tilly. Marks can be reached at jonathan.marks@bakertilly.com

Categories
Daily Compliance News

October 14, 2021 the Captain Kirk in Space edition


In today’s edition of Daily Compliance News:

  • Theranos, Walgreen’s and Due Diligence.(WSJ)
  • Does corruption kill? It did in New Orleans. (4WWL)
  • Captain Kirk goes into space. (WaPo)
  • NYC top anti-corruption official moving to DOJ. (NYT)
Categories
Compliance Kitchen

Trade Sanctions Evasion Enforcement Action


DOJ sentences an owner of a Russian energy company for U.S. trade sanctions evasion.

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The Ethics Experts

Episode 088 – Robert Zafft

In this episode of The Ethics Experts, Nick welcomes Robert Zafft, author, Forbes contributor, ethics keynote speaker, executive leadership developer, and corporate trainer, to the show.

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Design Thinking in Compliance

The Co-Creation Imperative


Welcome to the latest edition to the Compliance Podcast Network. In this podcast, I am joined by my co-host Carsten Tams, Ethical Business Architect and founder and CEO of Emagence LLC, a boutique consulting firm based in New York City, partners with corporate, academic and NGO clients to develop innovative and evidence-based strategies rooted in behavioral science for solving organizational challenges. Over this podcast series we will explore how Design Thinking can be used to improve your compliance program by increasing employee engagement. In this episode, Carsten and I will explore the framework for Design Thinking and the power of co-creation. Highlights include:
A. What is Co-Creation?
1. Co-Design
2. Open Design
3. Platform Creation
B. Why is structure necessary in co-creation.
C. How does co-creation allow a designer to step outside their own experiences and expertise?
D. How does the business process of compliance, rather than written policies and procedures, lend itself to design thinking?
Carsten Tams on LinkedIn 
Resources – If you are interested in reading about the topics discussed in this session, these are our reading recommendations
1. Human-Centered Design:
Human-Centered Design: An Engaging Ethics & Compliance Program Serves Users’ Needs (Carsten Tams)
The Design of Everyday Things (Don Norman, 1998)
Mismatch: How Inclusion Shapes Design (Kat Holmes, 2018)
2. Co-Creation:
Design Thinking In Compliance-Part 1 (Tom Fox)
The Co-Creation Imperative: If You Build It With Them, They Will Engage (Carsten Tams)
Giving Voice to Values (Mary Gentile)
The power of co-creation: Build it with them to boost growth, productivity, and profits (Venkat Ramaswamy & F.J. Gouillart) 

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Compliance Into the Weeds

Expansive SEC Enforcement in the Wind


Compliance into the Weeds is the only weekly podcast which takes a deep dive into a compliance related topic, literally going into the weeds to more fully explore a subject. This week Matt and Tom take a deep dive into a recent speech by SEC Director of Enforcement Gurbir Grewal and the likely increase in a more expansive use of SEC enforcement.
Some of the issues we consider are:

  • What is the purpose of SEC penalties; to penalize or to deter others?
  • How did SEC Commissioner Crenshaw presage this talk?
  • What about a potential change in DOJ penalties? Its approach and focus?
  • Are monitorships back on the table?
  • What about the CFPB? Will Directors and Officers be held accountable or just the low level minions?

 Resources
Matt in Radical Compliance
More on SEC Penalties Policy Shift

Categories
Daily Compliance News

October 13, 2021 the Pesky Emails edition


In today’s edition of Daily Compliance News:

  • Shareholders revolt at Proctor & Gamble over ESG.(WSJ)
  • John Gruden resigns over racist, misogynist emails. (ESPN)
  • Shifting risk landscape for compliance officers. (WSJ)
  • IMF President to keep job. (NYT)
Categories
Blog

What Values Lurk in a Person’s Heart? Read Their Emails to Find Out

John Gruden resigned as the coach of the Las Vegas Raiders Monday night. He did so after some of the most racist, homophobic and misogynist emails he had sent surfaced in an unrelated investigation. The emails were some of the worst things you could ever imagine anyone typing. They not only spoke to the character and values of the man who sent them but pulled the curtain back on a wider culture in the National Football League (NFL) which seemingly not only tolerates such behavior but celebrates it as well. Most importantly, the entire episode presented multiple lessons learned for every compliance professional. This post will be the first of a two-part blog series on Gruden’s emails, the fallout and how every compliance professional can walk away with multiple lessons learned from this sordid affair.
It all started with the Wall Street Journal (WSJ) reported that Gruden sent an email back in 2011 “about DeMaurice Smith, the executive director of the NFL Players Association, to a team executive. Gruden’s email described Smith with a racist trope common in anti-Black imagery. “Dumboriss Smith has lips the size of michellin tires,” he wrote in the email reviewed by The Wall Street Journal.” From there it only got worse, much worse. The New York Times (NYT) reported  “Gruden’s messages were sent to Bruce Allen, the former president of the Washington Football Team, and others, while he was working for ESPN as a color analyst during “Monday Night Football.” In the emails, Gruden called the league’s commissioner, Roger Goodell, a “fa—-t” and a “clueless anti football p—-y” and said that Goodell should not have pressured Jeff Fisher, then the coach of the Rams, to draft “qu–rs,” a reference to Michael Sam, a gay player chosen by the team in 2014.”
The NYT went on to report, “In numerous emails during a seven-year period ending in early 2018, Gruden criticized Goodell and the league for trying to reduce concussions and said that Eric Reid, a player who had demonstrated during the playing of the national anthem, should be fired. In several instances, Gruden used a homophobic slur to refer to Goodell and offensive language to describe some N.F.L. owners, coaches and journalists who cover the league.” He even said that an owner of a team Gruden coached to the Super Bowl should perform a specified sex act on him.
All of these emails were sent when Gruden was either employed by ESPN, the worldwide sports leader, or by then Oakland Raiders now the Las Vegas Raiders. The NFL espouses racial equality, respect for the LGBTQ community, anti-misogyny and player safety. It certainly appears that both in his heart and, more importantly, when sending emails Gruden was none of these things and held none of those values. As Sports Illustrated (SI) said, “The contents of these published messages are crude and derogatory, and at odds with the values the NFL claims to espouse. Gruden apologized after the first email was released but continued to assert that he is not racist and had no racial intentions with his comments, demonstrating apparently willful disregard for the harm inherent to the words he chose. When the Times published the contents of the rest of the emails, Gruden’s own words disqualified him from leading an NFL franchise, moreover one with an openly gay player, Carl Nassib, and in a league that is 70% Black.”
How did all these emails ever see the light of day? ESPN, the same organization which employed Gruden during much of the relevant time frame, said, “The emails came to light during the NFL’s investigation into workplace misconduct with Washington, as “the league was informed of the existence of emails that raised issues beyond the scope of that investigation,” according to NFL spokesperson Brian McCarthy. Senior league executives reviewed the content of more than 650,000 emails, including the one the Journal reported was written by Gruden to [Bruce] Allen. The NFL sent pertinent emails to the Raiders for review.” The Washington Football Team (as they are now known) had its own toxic culture with the team being fined $10 million and the owner being removed from its day-to-day operations for a period of time.
Over a seven year period, one of the most prominent NFL commentators and later the highest paid coach in the NFL, Gruden was making $10 million annually, on a 10-year contract, sending out racist emails about the head of the NFL players union, criticizing in the crudest way possible the Commissioner of the NFL, disparaging the only openly gay professional football player, attacking the first female referee and encouraging a former employer (and boss) to perform a sex act on him. What lurks in the heart of the man? In Gruden’s case he put it all out in these emails. Did he have those same values when he was a lead analyst at ESPN and later the highest paid coach in pro football? I think we know the answer to that question as well.
What did Gruden say in response to all of this? When the initial email was reported by the WSJ, he simply replied that he did not recall the email. Gruden then amended that statement to say, “Gruden told ESPN that he routinely used the term “rubber lips” to “refer to a guy I catch as lying … he can’t spit it out. I’m ashamed I insulted De Smith. I never had a racial thought when I used it,” Gruden told ESPN. “I’m embarrassed by what’s out there. I certainly never meant for it to sound that bad.” [emphasis supplied – as in how bad did he intend for it to sound?] ESPN issued a terse statement saying in part, “The comments are clearly repugnant under any circumstance”.
Join us tomorrow where I consider what all of this means for compliance officers, corporate America and our collective values.