Welcome to the award-winning The Hill Country Podcast. The Texas Hill Country is one of the most beautiful places on earth. In this podcast, Hill Country resident Tom Fox visits with the people and organizations that make this the most unique areas of Texas. Join Tom as he explores the people, places, and activities of the Texas Hill Country. In this episode, host Tom Fox visits with Robbie Closson, founder of Bausen Technology.
Closson discusses the expansion of his company, Bausen Technology, which has seen success on the way to becoming a major player in the computer and smartphone repair market in Kerrville and Kerr County. Attempting to teach businesses about the cost benefits of proactive upkeep, Closson has encountered hurdles in convincing business of the cost benefits. Likewise, new business initiatives can be hard to manage due to decreased costs of services but are better in the long run. Nevertheless, Closson is eager to expand their horizons in the process.
Key Highlights
The Success Story of Robbie Closson of Bausen Technology [002:45]
The Benefits of Buying Bulk with Bausen Technology [03:48]
The Importance of Routine IT Maintenance for Businesses [06:40]
The Challenges of Becoming a Self-Employed Entrepreneur [09:40]
Hiring a New Employee as a Business Initiative [12:45]
Notable Quotes
1. “We just had our 10-year anniversary in January.”
2. “We started trying to get more business contracts with people’s businesses, companies that need tech support, need help, and that we’re trying to give them a discount if they buy a bulk number of hours with us. That’s been our saving grace so far.”
3. “The last time we visited, you were moving towards this enterprise model that you’ve described with businesses, but you were having really a lot of dialogue with businesses to help them understand why it was to their advantage. That really turned, and they have seen the advantage of buying bulk, whether it’s service hours or something else in getting a discount or at least having an ongoing relationship with Boston Technology.”
4. “That’s 1 of the major onboarding things that we do with the customers that we do have with their contract stuff is sit down, take a look, see what all they have, and see the areas they need to remediate.”
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