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Wells Fargo and Overcoming the Disconnect

We have been getting accountability all wrong in the compliance profession. It’s not a set of tasks – it’s a way of thinking and it has to come from the heart as well as the head. On Accountability: The Heart of Compliance Tom Fox and Sam Silverstein dig into what accountability means to the corporate compliance function and business organizations and most significantly, how to make it an integral part of your culture. In this episode we consider a recent example of the lack of accountability in the corporate world, Wells Fargo and the complete disconnect between what the (former) CEO was saying and the reality on the ground for employee. Some of the highlights include:

  •  Why are there disconnects from what senior leadership says or believes and life in the trenches for employees?
  • How does an organization turn things around?
  • Is bringing in a new CEO enough or must an organization do more?
  • Why is transparency is still the best disinfectant?

For more information on Sam Silverstein and his work on accountability, click here.

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