Welcome to the award-winning Innovation in Compliance. In this episode, Tom welcomes back Gerry Zack, and they discuss the growing use of AI in compliance and the launch of Eastward AI.
Gerry Zack brings a practical, cautionary perspective to AI-powered compliance and risk management, shaped by 18 months of advising organizations on how AI is being used in real compliance programs. He sees AI already embedded in functions like hotline support, policy-to-risk mapping, website scanning, behavioral analytics, transaction monitoring, and even parts of investigations, while warning against overreliance on it in sensitive investigative work. As one of the architects of Eastward AI, he helped evolve the platform from a CSRD and double-materiality tool into a flexible compliance and enterprise risk management solution that supports frameworks such as COSO ERM, DOJ guidelines, ISO 37301, and ISO 31000. Overall, Zack believes the real opportunity lies in reducing organizational paralysis, using AI responsibly, and connecting compliance more closely with HR, IT, and other risk functions to strengthen leadership and decision-making.
Resources:
Gerry Zack on LinkedIn
Tom Fox