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Upping Your Game

Upping Your Game – The Future of Compliance Education: Leveraging AI for Targeted Training

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs going forward. Hui Chen challenged compliance professionals with “it’s time to up your game.”

This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge. They will discuss how compliance professionals can ‘Up Their Game’ by utilizing currently existing Generative AI (GenAI) tools to improve their compliance programs significantly. As compliance professionals, it is critical to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

In this episode of Upping Your Game, Tom and Nick discuss the transformative potential of AI in compliance education. They explore how traditional compliance training methods with PowerPoints and annual tests are being surpassed by more dynamic, targeted approaches. Emphasizing the importance of delivering relevant messages to the right audience at the right time, they discuss how AI can integrate various training strategies and data-driven insights to enhance compliance. By tailoring content for specific roles and using crowd-sourced intelligence and accurate input data, compliance education can become more effective and engaging. The conversation highlights the importance of reducing organizational volatility by employing more targeted, frequent, and engaging training methods.

Key highlights:

  • Evolution of Compliance Training
  • The Role of AI in Compliance Education
  • Targeted Training and Its Benefits
  • Crowdsourcing and Input for Effective Training
  • Reducing Volatility Through Compliance Education

Resources:

Upping Your Game-How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico

Tom Fox

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Innovation in Compliance

Innovation in Compliance – The Future of Compliance Training: AI, Adaptive Learning, and Cultural Integration

Innovation comes in many areas, and compliance professionals must be ready for and embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. Today, we begin a 3-part podcast series sponsored by Diligent with Jessica Czeczuga, Danile Zmak, and Amanda Carty. In Part 1, Tom is joined by Jessica Czeczuga, Principal Instruction Design Instructor at Diligent about the future of compliance training.

Tom and Jessica to explore the future of compliance training, covering key challenges such as cybersecurity and data privacy. They discuss the transformative role of AI in creating adaptive, targeted training and the importance of continuous and varied communication methods to drive home compliance messages. Jessica emphasizes the need for a comprehensive compliance education strategy, integrating training, communication, and culture, tailored to the diverse ways different generations consume information.

Key highlights:

  • Future of Compliance Training
  • Adaptive Learning and AI
  • Targeted Training Examples
  • Generational Differences in Training Delivery
  • Importance of Compliance Culture

 

Resources:

⁠Jessical Czeczuga on LinkedIn⁠

⁠Diligent⁠

 

Tom Fox

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Creativity and Compliance

Creativity and Compliance – Overcoming Conservatism in Compliance Education with Creativity

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network.

Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices people use to consume information in their everyday, non-work lives and applies it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible.

In this episode of Creativity and Compliance, Tom Fox and Ronnie Feldman tackle the challenge of integrating creative, engaging methods into compliance training within conservative institutions. Drawing examples from financial giants, they discuss how these organizations have successfully implemented entertaining and effective training strategies. Addressing common concerns such as risk aversion, cost, and effectiveness, the hosts advocate for shorter, more frequent, and varied training formats. They highlight that creativity in compliance training not only captures attention but also enhances engagement and memory retention. The episode concludes with a call to action for compliance professionals to consider what they have to lose by trying new approaches.

Key highlights:

  • Overcoming Conservatism in Creative Compliance
  • Addressing Risk-Averse Concerns
  • Short, Fun, and Frequent Training
  • Variety in Compliance Training
  • User Experience and Engagement

Resources: 

Ronnie

  • Compliance Confessionsinspired by “Mean Tweets,” these 90-second commercials address misconceptions and excuses to promote speak-up culture and the E&C team as positive and helpful.
  • E&C Training Jams – a soulful singer banters about ethics & compliance, explaining policies, sharing examples, and debunking excuses. 
  • Tales from the Hotline – Real speak-up-themed stories about workplace behavior gone wrong.
  • Workplace Tonight Show! E&C meets SNL Weekend Update to explain corporate risk topics and why employees should care.
  • 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up, and the E&C team as helpful advisors and coaches.
  • Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can’t bore people into learning.

 Tom

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Creativity and Compliance was recently honored as one of the Top 35 Podcasts on Creativity by Feedspot.

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Compliance Tip of the Day

Compliance Tip of the Day – Podcasting for Compliance Training

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, we aim to provide bite-sized, actionable tips to help you stay on top of your compliance game. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

Use all the tools at your disposal for training, including podcasting.

For more on this topic, check out The Compliance Handbook, a Guide to Operationalizing Your Compliance Program, 6th Edition, which LexisNexis recently released. It is available here:  https://bit.ly/433bKre

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Compliance Tip of the Day

Compliance Tip of the Day – AI and Compliance Education

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, we aim to provide bite-sized, actionable tips to help you stay on top of your compliance game. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

Today, we explore why the future is now for AI and Compliance Education.

For more on embedded compliance, check out my new book, Upping Your Game: How Compliance and Risk Management Move to 2030 and Beyond, available from Amazon.com.

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Blog

AI and the Future of Compliance Education: Why the Future is Now

For too long, compliance training has been seen as little more than a necessary evil, a one-size-fits-all exercise in checking a regulatory box. Employees shuffled through mandatory seminars, PowerPoint decks, and click-through e-learning modules, treating them as hurdles to clear, not learning opportunities. That world is dead. Buried. In 2025, compliance education is radically transforming, and AI is leading the way.

The future of compliance education is personal, immediate, engaging, and embedded. It’s about delivering the right knowledge to the right employee at the right time, i.e.,. Before a violation occurs. Compliance is no longer a periodic event; it’s a continuous experience. How can AI, microlearning, gamification, and VR completely change the game, and what lessons must compliance professionals learn today to build a better tomorrow?

Lesson 1: Traditional Training is Outdated—AI is Leading the Way

First, yesterday’s training models cannot keep up with the proper pace of modern regulatory risk. Static, annual training modules don’t resonate with today’s workforce or dangers. Enter AI. Smart compliance platforms now personalize training based on individual employee roles, learning styles, risk exposure, and past behavior. Employees are no longer passive listeners but active participants in scenario-based simulations that mirror real-world dilemmas. Imagine practicing an FCPA dilemma in a gamified environment rather than skimming through a bullet-point list.

Even better, AI does not simply deliver content; it measures how employees engage with it. Advanced analytics track progress, flag disengagement, and allow compliance teams to adjust real-time training strategies. The result? A proactive, continuously evolving compliance culture.

If you’re still relying on static training in a dynamic risk environment, you are not only behind; you are exposed.

Lesson 2: Customization is Key—One Size Fits Nobody

Let’s be blunt: Generic compliance training wastes everyone’s time. Different employees face different risks. Your sales team in Latin America needs training that is different from your engineering team in Berlin. A one-size-fits-all approach is not simply ineffective; it can indeed be counterproductive.

AI-driven compliance platforms address this head-on by customizing content at the individual level. They analyze roles, responsibilities, risk profiles, and even upcoming activities. Imagine this: An employee traveling to a high-risk country automatically receives reminders about anti-bribery policies, gift-giving guidelines, and applicable trade sanctions before they step on the plane.

This proactive, role-specific approach exceeds DOJ expectations around tailored training (first articulated in the 2017 Evaluation of Corporate Compliance Programs and reinforced in the 2024 ECCP). It embeds compliance into employees’ day-to-day decision-making.

Customization drives engagement. Engagement drives behavior change. Behavior change protects the organization. It is that simple.

Lesson 3: Real-Time Compliance Training is Proactive, Not Reactive

Historically, compliance teams operated in a reactive mode. Violations occurred, investigations followed, and training was assigned as a remedial slap on the wrist—no more. With AI, compliance training can now be real-time and predictive. Imagine an AI system that monitors workflow data and employee behavior, delivering just-in-time reminders before a decision is made, not after a violation occurs.

Picture this: An employee processing an unusual third-party payment receives an instant alert reminding them of anti-corruption controls. Another employee about to click a suspicious email gets a real-time warning about phishing attacks. AI can even draw insights from external events. If a major competitor is penalized in China for export control violations, your employees operating in that region can immediately receive a warning and updated guidance.

Real-time training transforms compliance from a “policing” function into a “partnering” function, guiding employees to make better decisions in the moment. That’s the future we should be building toward.

Lesson 4: Gamification and Microlearning Supercharge Retention

We’ve known for years that traditional long-form compliance training doesn’t stick. Most employees forget 70% of what they learned within a week. Why? Because brains aren’t wired to retain dense information delivered in passive, hour-long blocks. Gamification and microlearning flip the script.

Microlearning delivers bite-sized, focused modules that employees can absorb quickly, perfectly tailored to today’s fast-paced work environments. Gamification adds points, badges, competitions, and rewards to incentivize engagement. Together, they create training experiences that are not only more effective but also fun. And the results aren’t theoretical. Studies show that microlearning can improve knowledge retention by up to 75%. Walmart’s use of VR compliance training led to a reported 30% decrease in policy violations.

When employees are immersed in gamified simulations where decisions have consequences and feel the real-world weight of ethical challenges, they build the muscle memory to act correctly under pressure. Compliance becomes instinct, not obligation.

If you are serious about building a culture of compliance, gamification and microlearning must be part of your toolkit.

Lesson 5: AI is the Ultimate Training Effectiveness Engine

Finally, AI does not just deliver better training; it measures and improves it.

Modern AI-powered compliance platforms track every interaction. They identify which employees are struggling, which departments face higher risks, and which topics aren’t sticking. They can predict which employees are most likely to face ethical dilemmas—and target interventions accordingly. This feedback loop is transformative. Instead of guessing whether training “worked,” compliance professionals can know and take swift action when needed. AI-driven insights allow for dynamic course corrections, ensuring compliance education stays aligned with emerging risks, regulatory updates, and organizational changes.

By embedding continuous improvement into training, AI moves compliance education from a static obligation to a living, breathing strategy for risk management and corporate resilience.

Conclusion: The Future Is Now—Are You Ready?

The transformation of compliance education isn’t a “someday” concept. It is happening right now. Leading companies are already embedding AI, gamification, microlearning, real-time alerts, and VR simulations into their compliance ecosystems—and they’re seeing measurable results. Compliance training is no longer a boring box to check. It’s a dynamic, personal, data-driven force multiplier for ethics, integrity, and business performance.

The real question for compliance professionals today isn’t whether AI will reshape compliance education. It’s whether your organization will be a leader or a laggard in embracing change. The future of compliance education is here. It is immersive, predictive, personal, and powered by AI.

Are you ready to lead the way?

In short, the future of whistleblower programs is here—and it’s intelligent.

The above is from my latest book, Upping Your Game: How Compliance and Risk Management Move to 2030 and Beyond, available from Amazon.com.

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Blog

There is No ‘One Path’: Ethics and Compliance Education

In the ever-evolving field of ethics and compliance, one question remains: What kind of education do you need to become a great compliance officer? This topic was at the forefront of an episode of Great Women in Compliance. In this fascinating episode, hosts Hemma Lomax and Lisa Fine welcomed two guests: Barbara-Ann Boehler, Senior Director of Compliance and Ethics at Fordham Law, and Cindy Marsh, Senior Manager of Global Trade and Compliance at Victaulic, who shared their unique journeys and the educational paths they took.

Boehler has over 20 years of experience in financial services compliance. Before joining Fordham, she spent many years teaching compliance practice skills at Suffolk Law School and Boston University. Her extensive financial services and education background made her transition to Fordham a natural fit, where she now directs the corporate ethics and compliance program.

On the other hand, Marsh has been working in compliance since the 1990s, when the field was relatively unknown. Her career began in importation for an ocean carrier, and she is a licensed customs broker. To expand her knowledge, Cindy pursued a Master’s in Studies of Law (MSL) in Corporate Ethics and Compliance at Fordham. Her focus on trade compliance highlights the niche areas within the broader compliance field.

Boehler and Marsh underscored the significance of advanced studies in compliance. Boehler explained Fordham’s offerings, including a Master’s in Studies of Law for non-lawyers and an LLM in Corporate Compliance for lawyers. These programs are tailored to address the needs of highly regulated industries such as financial services, healthcare, and human resources.

One key benefit of these advanced studies is learning from peers equally passionate about compliance. Marsh noted that being surrounded by like-minded individuals who understand and respect the nuances of compliance was an invaluable aspect of her education at Fordham. This community fosters rich discussions and a deeper understanding of complex regulatory issues.

The practical application of compliance education was another focal point of the discussion. Boehler highlighted the importance of capstone courses, where students can engage in real-world compliance scenarios. These courses are designed to be highly interactive, with students often leading the discussions based on their experiences and insights.

Marsh shared her experience with the MSL program, noting how it allowed her to delve deeper into areas of compliance she hadn’t previously explored. For instance, a crisis management class opened her eyes to the compliance aspects of public relations and crisis communication. This broadened perspective is crucial for compliance professionals navigating various challenges.

Both Boehler and Marsh emphasized the importance of community in the compliance profession. Boehler articulated how Fordham fosters community among its students, including lunch-and-learn sessions and networking events. These initiatives help students and alumni stay connected and continue learning from each other.

Marsh’s experience with her cohort, which she affectionately called “Compliance Force Five,” exemplifies the lasting bonds formed through the program. Her connections with her peers have been instrumental in her professional development, providing a support network beyond the classroom.

The compliance landscape constantly evolves, and educational programs must adapt to keep pace. Boehler discussed how Fordham continuously updates its curriculum to reflect the latest developments in the field. This includes adding new courses on emerging topics such as cannabis compliance and market regulation.

Flexibility is also key. Marsh praised Fordham for its responsiveness to student feedback, noting how the program has expanded to include more diverse subject areas based on student interests. This adaptability ensures the program remains relevant and valuable to current and future compliance professionals.

Not everyone can pursue a formal degree program, but there are numerous other ways to enhance one’s knowledge and skills in compliance. Both guests highlighted the wealth of resources available to those interested in the field, from podcasts and webinars to professional organizations and certifications.

The guests advised a thoughtful approach to those considering further education. Understanding one’s career goals and how a specific program aligns with those goals is essential. Boehler emphasized that the MSL program is ideal for those passionate about compliance, but there may be a better fit for someone aiming to become a litigator.

Both Boehler and Marsh’s experiences underscore the multifaceted nature of a career in compliance. There is no right or wrong path. Indeed, there is no One Path. Whether through formal education or ongoing professional development, the path to becoming a successful compliance officer is paved with continuous learning and community engagement.

This discussion offers valuable guidance for compliance professionals on the importance of advanced studies, practical skills, and the supportive community that makes this profession unique. As the compliance field continues to grow and evolve, so must the educational opportunities and professional networks that support it.

By being endlessly curious and staying informed and connected, compliance professionals can not only navigate the complexities of their roles but also contribute to advancing the field.

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Report from IMPACT 2023

Report from IMPACT 2023: Robert Mascola on Creating the Future of Corporate Compliance Education

ECI’s IMPACT 2023 was one of the leading compliance events in 2023. At this conference, Tom Fox, the Voice of Compliance, was able to visit with several of the speakers, exhibitors, participants, and one group of ethically-minded Girl Scout Troop. In this limited podcast series, Report from IMPACT 2023, Tom explores many of the most cutting-edge topics in ethics and compliance through short podcast episodes. Check out the full series of interviews. You will be enlightened and informed and come away with a fuller and more thorough understanding of the most cutting-edge topics in ethics and compliance. In this episode, Tom visits Robert Mascola, currently the CCO at Juul Labs.

Robert Mascola is a seasoned professional in corporate compliance and previously was the Senior Director at the Fordham Law School Program of Corporate Ethics and Compliance. He views Fordham Law School’s online master’s program in corporate compliance as a valuable opportunity for non-lawyers to gain education and training in the compliance field. Mascola acknowledges that while the compliance profession originally developed as an outgrowth of law departments, the skills required for building an ethics compliance program are common to lawyers. He believes that law schools like Fordham recognized this need and created a master’s program that does not require a law degree. Mascola also emphasizes the importance of having a diverse range of academic backgrounds in the program, as it brings different perspectives and expertise to the field of compliance. Join Tom Fox and Robert Mascola on this episode of the Report from Impact 2023 podcast to learn more.

Highlights Include: 

  • Master’s Program in Corporate Compliance
  • Corporate Compliance Education for Working Professionals
  • Diverse Academic Backgrounds in Corporate Compliance

 Resources: 

Robert Mascola on LinkedIn