Welcome to award-winning The Hill Country Podcast. The Texas Hill Country is one of the most beautiful places on earth. In this podcast, Hill Country resident Tom Fox visits with the people and organizations that make this the most unique areas of Texas. In this award-winning podcast series, Tom Fox visits Robbie Clausen of Bausen Technology in Kerrville.
They talk about the company’s unexpected relocation after Kerrville’s second consecutive year of flooding; their prior office flooded, prompting a move to 1000 Main Street. The move improved parking and visibility but reduced square footage, with Clausen working from home, and the business still experiencing fallout, including a roughly 25% dip in cash flow tied to community disruption, lost foot traffic, and overtime/relocation costs. Clausen notes reduced external disaster support versus 2025, fundraising challenges for nonprofits, and difficulties obtaining federal tax-related relief guidance. He describes a strategic shift toward managed service provider contracts to stabilize revenue, outlines the practical MSP service area, discusses veteran-based trust in the community, and shares core security tips: enable MFA and keep systems updated to mitigate evolving threats and zero-days.
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