Tag: Ronnie Feldman

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31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program for Training and Communications – Use of Social Media in Compliance

What is the compliance message inside of a corporation, and how is it distributed? In a compliance program, the largest portion of your consumers/customers are your employees. Social media presents some excellent mechanisms to communicate the message of compliance in the future. Many of the applications we use in our communications are free or available at very low cost. Why not take advantage of them and use those same communication tools in your internal compliance marketing efforts going forward?

Louis Sapirman, Vice President and Chief Ethics & Compliance Officer for Panasonic Corporation of North America – Panasonic USA, often discuss integrating social media into compliance. It would be best if you started with the tech-savvy nature of today’s workforce. It is not simply about having a younger workforce but a workforce whose primary tool for communication is social media. If your company is in the services business, it probably means your employee base is using technological tools to deliver business solutions. Finally, consider the data-driven nature of business today, so using technological tools to deliver products and solutions is something your company probably does now. Facebook, LinkedIn, Twitter, and even TikTok can all be utilized.

Finally, never forget the social part of social media. Social media is a more holistic, multiple-sided communication. Not only are you setting out expectations, but also, these tools allow you to receive back communications from your employees. The D&B experience around the name change for its Code of Conduct is but one example. You can also see that if you have several concerns expressed, it could alert you earlier to begin some detection and move toward prevention in your compliance program.

Another approach is to use audio as a part of your compliance communications. Podcasts are a great way to tell a long-form story about your compliance successes and challenges. Ronnie Feldman, the founder of L&E Entertainment, continually reminds us that the engagement of your compliance audience is through the entertainment of your compliance communications. But the key is that the audio format can be a powerful tool for you and a way to reach your employee base that you need to take advantage of. It can be as simple as interviewing employees on the importance of culture and how they use it to guide their decision-making in their daily work. Your imagination only limits you.

 Three key takeaways:

1. Incorporating social media into your compliance communications can pay big dividends.

2. Focus on the ‘social’ part of social media.

3. Consider incorporating podcasts and audio clips into your compliance communications and training.

For more information, check The Compliance Handbook, 3rd Edition available here.

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Creativity and Compliance

What the Heck Are We Doing?

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network.

Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible.

Get ready to tap into the minds of compliance gurus, Tom Fox and Ronnie Feldman, as they dive into how corporate culture impacts compliance. In today’s world, corporate culture is a key element of a best practice compliance program. However, many companies still focus on monitoring, risk assessment, policies, and procedures. Ronnie argues that the main goal of compliance is to stop people from doing bad things and to live up to company values. Discover how to create psychologically safe environments, train leaders to build trust, and use interesting and informative content to make your communication and training more engaging. Learn how middle management can work with compliance to build trust, regain institutional fairness for employees who speak up, and undo the lack of integrity observed in many organizations. Creativity and Compliance invites you to reach out for more information about the philosophy behind their solutions. Listen to the podcast today to take the first step towards a culture of compliance!

Key Highlights

·      The Importance of Corporate Culture in Compliance Programs

·      Addressing social and leadership environments in organizations

·      Promoting Integrity and Institutional Trust

·      Engaging Compliance Training Techniques

Key Quote

“We’re trying to stop people from doing bad things or said in a positive way. We’re trying to help We want our employees to live up to our values. Right?”

Resources:

Ronnie

Tom

Instagram

Facebook

YouTube

Twitter

LinkedIn

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Creativity and Compliance

Do It Right Rick and Creating a Custom Character

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network.

Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices people use to consume information in their everyday, non-work lives and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible.

In this episode, Tom and Ronnie visit with Katherine Hill, Legal Compliance Manager at Ferguson Enterprises. We discussed the compliance program rebranding that Ronnie and his creative team at Learnings & Entertainment helped Katherine put together. They discuss the unique challenges for a blue-collar workforce and how Learnings & Entertainment was able to help Katherine and her team drive engagement through the creation of ‘Do It Right, Rick.’

Highlights include:

  • Why a Custom Character?
    • Improving the image
    • putting a friendly face on the program
    • highly customized messaging
  • What was involved?
    • Brainstorming and coming up with the ideas
  • How is it being deployed?
  • Lessons Learned.

Resources:

  • Learnings & Entertainments (Website)
  • Compliance Confessions – inspired by “Mean Tweets,” these 90-second commercials address misconceptions and excuses to promote speak-up culture and the E&C team as positive and helpful.
  • E&C Training Jams – a soulful singer banters with ethics & compliance, explaining policies, sharing examples, and debunking excuses. 
  • Tales from the Hotline – Real speak-up-themed stories about workplace behavior gone wrong.
  • Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care.
  • 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up, and the E&C team as helpful advisors and coaches.
  • Custom Live & Digital Programming – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can’t bore people into learning.
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Creativity and Compliance

The Halo Effect

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network.

Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible.

In this episode, Tom and Ronnie discuss the Halo Effect and its role in compliance communications.

Highlights include:

  • What is the importance of making training and comms shorter? What makes it more entertaining, stickier, and helps compliance professionals get increased airtime and exposure, with their messages carried forward.
  • The Halo Effect, which is that people are left with a positive impression.
  • The Halo Effect is not a residual benefit…it is the benefit!
  • The opposite of the Halo Effect is called the Horn Effect…which is that people are left with a negative impression. Hello Compliance!
  • Your compliance reputation doe matter.
  • In every interaction compliance professionals have with employees and leaders, think about Halo’s and not Horns!
  • Maya Angelo once said, people won’t remember what you say, but they’ll remember how you made them feel.

Resources:

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Creativity and Compliance

Stay Weird

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network.

Ronnie’s company, Learnings and Entertainment, utilizes people’s entertainment devices to consume information in their everyday, non-work lives and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible.

In this episode, Tom and Ronnie discuss why staying weird in your compliance training and communications is important. By staying weird and using your imagination, you will enhance the user experience and improve your employee engagement with training. Ronnie says it all starts with the business case for compliance training and communications, and with the plethora of training and communications all employees are subjected to, you will have better results going forward by keeping the compliance training and communications fresh.

Resources:

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Creativity and Compliance

Training Jams – Using Music to Communicate E&C

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network.

Ronnie’s company, Learnings and Entertainment, utilizes people’s entertainment devices to consume information in their everyday, non-work lives and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible.

In this episode, Tom and Ronnie discuss a great new series of offerings by L&E, entitled ‘E&C Training Jams.’ E&C Training Jams are an offering by L&E using music as a non-traditional way to communicate with your employees and to build an overall culture of compliance in your organization. In Training Jams, a soulful singer banters about ethics & compliance, explaining policies, sharing examples, and debunking excuses. Ronnie goes so far as to say about E&C Training Jams, “quite frankly, the coolest thing that I’ve ever made because the music gets stuck in your head, and they leave you with a smile.”

Resources:

Check out  Ronnie Feldman on LinkedIn

Check out Learnings & Entertainments on LinkedIn

Follow Ronnie Feldman on Twitter

Learnings & Entertainments 

 L&E Offerings-E&C Training Jams

E&C Jams Sizzle Reel

E&C Jams Promo Reel Landing page

E&C Jams Web Page

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Creativity and Compliance

Compliance Confessions – Debunking Employee Myths About Compliance

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. In this episode, Tom and Ronnie discuss a new video series launched by L&E; why they made them and how they help the compliance professional to debunk myths about the corporate compliance function. In a trailer for a series entitled ‘Compliance Confessions’, we discuss how sharing about how employees feel about compliance and then statements providing a rebuttal to the perception of compliance officer as Dr. No and the corporate compliance function existing as the Land of No,  populated by Dr. No. We also discuss how changing the reputation of E&C from Dr. No can be a valuable communications tool for your compliance function going forward.

Resources:

Ronnie Feldman on LinkedIn

Learnings & Entertainments on LinkedIn

Ronnie Feldman on Twitter

Learnings & Entertainments 

 L&E Offerings

Compliance Confessions 

Categories
Creativity and Compliance

Corporate Compliance and Ethics Week, Part 5-Compliance Week as a Stepping Stone

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this concluding episode, Ronnie and Tom finish their five-part series on creative ideas you can use during Corporate Compliance and Ethics Week 2022.

In this Part 5, we wrap up our series on things you can do to foster greater communication for your compliance messaging. You should use compliance communications to educate and entertain. They should be designed to influence employee behavior. Tom and Ronnie agree that Corporate Compliance and Ethics Week initiatives should only be seen as a starting point and must be followed up throughout the year.

Some of the ideas include:

§  Have Managers lead compliance-related discussions; you can create toolkits for them with talking points.

§  Have senior management discuss an ethical dilemma they faced and how they resolved it.

§  Use real-world examples to stress your company’s values.

§  Any initiatives you begin must be followed up throughout the year.

Resources:

Ronnie Feldman (LinkedIn)

Learnings & Entertainments (LinkedIn)

Ronnie Feldman (Twitter)

Learnings & Entertainments (Website)

60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials,” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline, and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning – a library of 1-10-minute training and communications wrapped in the style of a late-night variety show that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Categories
Creativity and Compliance

Corporate Compliance and Ethics Week 2022, Part 4-Speakers and Keynotes

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode, Ronnie and Tom continue their five-part series on creative ideas you can use during Corporate Compliance and Ethics Week.

In this Part 4, we introduce the idea of bringing outside speakers and having them visit with your employees. You can expand this to a keynote talk, all of which is designed to help build your compliance brand within your organization. Tom and Ronnie agree that Corporate Compliance and Ethics Week initiatives must be followed up throughout the year.

Some of the ideas include:

  • One of the ideas Ronnie put forward was to have an Art Show around compliance.
  • How about a nationally or even internationally famous Keynote Speaker about business ethics?
  • Someone from outside your organization might well have more credibility on overall ethics.
  • The speakers should give your employees pause to think more about business ethics and compliance.

Resources:

Ronnie Feldman (LinkedIn)

Learnings & Entertainments (LinkedIn)

Ronnie Feldman (Twitter)

Learnings & Entertainments (Website)

60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials,” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline, and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning – a library of 1-10-minute training and communications wrapped in the style of a late-night variety show that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Categories
Creativity and Compliance

Corporate Compliance and Ethics Week 2022, Part 3-Contests and Games

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode, Ronnie and Tom continue their five-part series on creative ideas you can use during Corporate Compliance and Ethics Week 2022.

In this Part 3, we introduce the use of contests and games. In this episode, we discuss ideas to help make your compliance team and your compliance function more approachable. Tom and Ronnie agree that Corporate Compliance and Ethics Week initiatives must be followed up throughout the year.

Some of the ideas include:

§  Why not try a scavenger hunt through your compliance policies and procedures? You can put some fun easter eggs in different parts of the Code and have them look for them and report back. This would teach employees where to find information relevant to compliance.

§  What about prizes for employees?

§  Some contests include a Lip Sync Contest and Two Truths & a Lie.

§  All of this should be designed to allow your employees to get to know your compliance team.

Resources:

Ronnie Feldman (LinkedIn)

Learnings & Entertainments (LinkedIn)

Ronnie Feldman (Twitter)

Learnings & Entertainments (Website)

60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials,” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline, and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning – a library of 1-10-minute training and communications wrapped in the style of a late-night variety show that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.