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Sunday Book Review

Sunday Book Review: April 28, 2024 Books on Trust Edition

In the Sunday Book Review, Tom Fox considers books that would interest the compliance professional, the business executive, or anyone who might be curious.

It could be books about business, compliance, history, leadership, current events, or anything else that might interest me.

In today’s edition of the Sunday Book Review, we look at some of the top books on compliance you should read in 2024.

  • The Book of Trust by Yoram Solomon
  • Building Trust by Josh McQueen
  • Digital Body Language by Erica Dhawan
  • The Four Factors of Trust by Ashley Reichheld & Amelia Dunlop

Resource:

18 Must-Read Books on Building Trust for Your Business and Brand

For more information on Ethico and a free White Paper on ROI for your compliance program, click here.

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Creativity and Compliance

Creativity and Compliance: Global Engagement Strategies

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection all require creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network.

Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and applies it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible.

Today Ronnie and Tom consider global engagement strategies for a multi-national corporation.

Global engagement strategies encompass a broad and evolving discipline that requires innovative and adaptive mechanisms to effectively connect with a diverse, multinational workforce. Tom highlights the limitations of a “one size fits all” approach and the importance of incorporating engaging elements such as humor and entertainment in global engagement strategies. His perspective is shaped by the belief that it is more effective to tailor content to specific audiences, thus cultivating a library of diverse and engaging content.

Ronnie emphasizes the significance of employing a variety of creative and entertaining approaches, including humor, animation, music, and interactive elements. His experiences underline the notion that traditional methods may not always be the most effective and that leveraging different tools, even if it involves taking risks, can lead to a greater understanding and engagement in a global context.

Key Highlights:

  • Creative Engagement Techniques for Global Workforce
  •  Global Resonance: Music in Communication Strategies
  • AI-Enabled Multilingual Content Transformation
  • AI Subtitling: Cost-Efficient Global Content Localization

Resources:

Ronnie

Tom

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For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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Compliance Tip of the Day

Compliance Tip of the Day: Compliance and Corporate Principles

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we explore how compliance can help navigate through the minefield of corporate principles.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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Compliance Tip of the Day

Compliance Tip of the Day: Getting Culture Right, Part 2

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we begin a two-part exploration of 10 steps to getting culture right, with Steps 6–10.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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Compliance Tip of the Day

Compliance Tip of the Day: Getting Culture Right, Part 1

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we begin a two-part exploration of 10 steps to getting culture right, with Steps 1–5.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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Compliance Tip of the Day

Compliance Tip of the Day: Aligning Your Corporate Values

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we consider why the alignment of your corporate values is a critical step for your corporate culture.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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Blog

AI-Driven Compliance Solutions: Balancing Automation and Human Judgment

In today’s rapidly evolving business landscape, compliance and risk management are critical components for the success and sustainability of any organization. With the increasing complexity of regulations and the growing need for transparency, companies are turning to innovative solutions to enhance their compliance programs and mitigate risks. The most revolutionary approach at this point in time is the use of data-driven tools powered by artificial intelligence (AI) and machine learning. The utilization of AI-driven tools has become increasingly crucial for compliance functions seeking to enhance decision-making processes, improve efficiency, and proactively address compliance risks. These tools, which leverage advanced analytics, machine learning, and automation, have the potential to revolutionize compliance practices and lead to more informed decisions at all levels.

Leveraging Data

Data has become a cornerstone in improving the effectiveness of compliance programs. By utilizing data analytics, companies can drive greater business efficiency, leading to a higher return on investment for their compliance initiatives. By leveraging AI-driven solutions, organizations can make fact-based decisions that focus on critical risk areas, enabling better risk assessment and reducing investigative costs.

The Department of Justice (DOJ) has made it clear that data analytics are part of a minimum set of best practices for compliance programs. This means the importance of user adoption is critical both in the effectiveness of AI-driven compliance solutions and in demonstrating your company’s commitment to compliance if the regulators come knocking. The truth is that no matter how sophisticated an AI-based tool may be if compliance professionals do not embrace and use it, its potential remains untapped. This underscores the need for a user-centric approach in developing and implementing AI and data-driven solutions for compliance and risk management.

The Role of Data

In the aftermath of global events such as the pandemic, geopolitical tensions, and regulatory changes, compliance has become more crucial than ever. Data-driven compliance solutions play a pivotal role in helping compliance functions navigate these challenges by providing valuable insights and supporting decision-making processes at all levels. By striking the right balance between automation and human judgment, AI-driven tools can effectively identify risks and enhance decision-making in risk management.

When implementing AI-driven compliance tools, every compliance professional should prioritize finding the right balance between automation and human judgment. While AI can analyze vast amounts of data and identify patterns and risks, human compliance expertise is essential in interpreting results and making informed decisions. Finding the right equilibrium between automation and human judgment is critical to ensuring the efficacy of AI-driven compliance solutions in risk management.

Enhancing Prevention

The use of AI and machine learning has revolutionized fraud prevention by enabling compliance professionals to interact more effectively and identify potential risks and high-risk transactions. While AI, coupled with machine learning, can analyze vast amounts of data and pinpoint areas of concern, human investigation and expertise remain essential in making informed decisions and determining the presence of fraud. By empowering compliance teams with AI-driven solutions, organizations can proactively mitigate risks, foster transparency, and build a strong anti-fraud culture.

AI-driven compliance tools offer various benefits, such as real-time risk notifications through alerts for a corporate compliance function and customized reports for senior managers. These tools enable organizations to take immediate action and remediate situations before they escalate into compliance violations. By leveraging AI and data-driven solutions, companies can enhance their decision-making processes, improve efficiency, and address compliance risks proactively.

Striking the Balance

While AI and data-driven solutions offer numerous benefits in compliance, risk management, and fraud prevention, it is essential to prioritize user adoption and consider the impact on the overall user experience. By incorporating a user-centric approach in the development and implementation of AI-driven tools, companies can ensure the effectiveness of their compliance and risk management initiatives.

However, relying solely on AI for fraud detection presents challenges. While AI and machine learning can enhance efficiency and identify potential risks, they are not foolproof. False positives can occur, necessitating human investigators to determine the validity of flagged transactions. Striking the right balance between AI and human expertise is crucial to ensuring accurate and effective fraud detection.

Embracing the Future of Compliance

As we look towards the future, the integration of AI and data-driven solutions will continue to play a pivotal role in transforming compliance. By leveraging advanced analytics, machine learning, and automation, organizations can enhance decision-making processes, improve efficiency, and proactively address compliance risks. With the right approach and a holistic perspective, AI-driven solutions can become a valuable asset in the pursuit of effective compliance and risk management strategies. However, it is crucial to maintain a balance between leveraging technology and harnessing human expertise to ensure the accuracy and effectiveness of these solutions.

The successful implementation of AI-driven compliance solutions requires a holistic approach that considers user adoption and the impact on employees, fosters a culture of transparency, and aligns with the organization’s risk management objectives. By prioritizing user adoption, balancing automation with human judgment, and considering the impact on the user experience, organizations can harness the transformative power of AI and data-driven solutions in compliance and risk management.

As organizations continue to navigate the complexities of compliance and risk management, AI-driven solutions offer a promising avenue for enhancing practices and making more informed decisions. By embracing these tools while recognizing the importance of human expertise, organizations can navigate the evolving landscape of compliance with greater efficiency and effectiveness.

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Compliance Tip of the Day

Compliance Tip of the Day: The Importance of Culture

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we note how the DOJ has elevated the importance of corporate culture and ask what you have done to meet this new requirement.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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Adventures in Compliance

Adventures in Compliance: The Return of Sherlock Holmes and Compliance Lessons from The Adventure of The Golden Pince-Nez

Welcome to a review of all the Sherlock Holmes stories that are collected in the work “The Return of Sherlock Holmes.

It is a collection of thirteen detective stories written by Sir Arthur Conan Doyle, marking the reappearance of the brilliant detective Sherlock Holmes after his apparent death in “The Final Problem.” The collection spans various intriguing cases and mysteries that Holmes and his loyal friend Dr. John Watson tackle.

Today we consider some compliance lessons and investigative insights from The Adventure of the Golden Pince-Nez.

The podcast explores how Sherlock Holmes’s detective methods offer insights into modern compliance practices. Through the story of Holmes solving the murder of Willoughby Smith, several compliance lessons are highlighted, including evidence collection, attention to detail, independence in investigations, adherence to procedures, ethical conduct, effective communication, and continuous learning.

Additionally, investigative lessons such as critical thinking, persistence, openness to new information, and clear communication are discussed.

The episode also features sponsorship from Ethico, a company that specializes in compliance and ethics case management solutions.

Key Highlights:

  • Diving into ‘The Adventure of the Golden Pince-Nez’
  • Unraveling the Mystery: Analysis and Conclusion
  • Compliance Lessons from Sherlock Holmes
  • Investigative Lessons and Critical Thinking in Compliance

Resources:

The New Annotated Sherlock Holmes

Sherlock Holmes FAQ

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For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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Blog

Panuwat-Shadow Insider Trading and Compliance

Karen Woody is one of the country’s top legal experts on the intricacies of insider trading laws. I recently had the chance to visit with her about a significant case which pushed the boundaries of the case law on this topic. It is the case brought by the SEC against Matthew Panuwat over shadow inside trading, which ended in a conviction against Panuwat. In addition to being a significant new step by the SEC, it  highlighted the need for organizations to navigate the ethical and practical considerations surrounding insider trading.

Panuwat, was a former senior director of business development at Medivation, an oncology-focused biopharmaceutical company. He was accused of using confidential information about Pfizer Inc.’s impending acquisition of Medivation to trade ahead of the news for personal gain. Instead of buying securities of Medivation, Panuwat purchased short-term, out-of-the-money call options of another comparable public company, Incyte Corporation, which he knew from his position at Medivation was ‘in play’.

The lessons from this case highlight the importance of stringent internal controls and policies to prevent insider trading and the misuse of material nonpublic information. It also underscored the need for companies to ensure that employees understand their legal and ethical responsibilities when handling sensitive information.

Woody emphasized the importance of understanding the restrictions imposed by insider trading laws, emphasizing that employees who have access to privileged information about their company cannot trade based on that knowledge. This fundamental principle serves as the cornerstone of insider trading regulations. She further explained the complexities surrounding the enforcement of such laws, pointing out the gray areas that often exist within the legal framework.

Woody laid out several key areas for consideration. The first was for companies to implement 10(b)(5)(1) Plans. Here Woody suggested the use of 10(b)(5)(1)  plans to regulate insider trading practices effectively. These plans dictate when and how company employees can trade stocks based on privileged information. Expanding this traditional mechanism for greater scope could help reduce the windows for legal insider trading and thereby minimize the risk of legal issues arising from insider trading activities. She stressed the importance of restricting employee trading to curb shadow trading and advocates for clear controls over business activities involving sensitive information to prevent breaches and violations.

Next is a more industry-wide prohibition of information. Through the implementation of an industry-wide prohibition on trading to prevent the misuse of inside information. The key is the non-public aspect of this information that someone in Company A can pick up or discern about Company B. By expanding ban regulations and limiting trading windows based on potential insider information, the aim is to enhance fairness and transparency in trading practices.

A third area is around the ‘gray areas’ present in current insider trading laws. By examining and refining existing regulations, the goal is to create a more robust legal framework that ensures compliance and integrity in financial markets. Insider trading laws are constantly evolving, making it crucial for businesses to stay up-to-date with the latest regulations. Regularly updating Insider Trading Policies ensures that employees are aware of their responsibilities and the consequences of engaging in insider trading. It also demonstrates a commitment to ethical behavior and compliance with the law.

It is important for both companies and employees to understand what constitutes material non-public information and the legal implications of trading on such information. Employees should be educated on the types of information that are considered material and the consequences of using it for personal gain. By keeping Insider Trading Policies current and relevant, businesses can better protect themselves from legal repercussions and reputational damage associated with insider trading incidents. It also helps in fostering a culture of integrity and accountability within the organization.

Your company should establish clear guidelines for reporting and investigating suspected cases of insider trading. Having a robust compliance program in place, including regular audits and monitoring, can help prevent and detect insider trading activities. It is also essential to ensure that employees are aware of their obligations under insider trading laws and the importance of upholding ethical standards in their conduct.

Woody highlighted the critical role that ethics and character play in decision-making, especially when dealing with privileged information. She underscores the ethical risks associated with insider trading, which involves breaching confidentiality and using non-public information for personal gain, thus posing a threat to the fairness of financial markets.

Preventing insider trading starts with creating a culture of transparency and ethical behavior within the organization. Encouraging employees to report any suspicious activities and providing clear guidelines on what constitutes insider trading are essential steps. Implementing regular training sessions on insider trading laws and consequences can also help raise awareness among employees.

The Panuwat case sheds light on how balancing legal versus illegal trading practices and defining material non-public information can be a challenging task. As Karen Woody aptly emphasizes, maintaining a strong ethical compass and upholding fiduciary duties are paramount in navigating the intricacies of insider trading laws.