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Compliance and Coronavirus

Sam McLane on Identifying and Preventing Burnout


As the Voice of Compliance, I wanted to start a podcast which will help to bring both clarity and sanity to the compliance practitioner and compliance profession during this worldwide health and healthcare crisis. In this episode, I visit with Sam McLane, Chief Technology Services Officer at Arctic Wolf. We discuss tips for navigating this new environment and identifying warning signs even while working remote.
Some of the topics include:

  • Conversations regarding mental health and preventing burnout have recently found their way into massive events like RSA and Black Hat.
  • New barriers created by remote work have made it exceedingly difficult to gauge teams’ mental state, forcing managers to tap into their undergrad PSYC 101 class to analyze physical signs through Zoom.
  • Have you tried identifying exhaustion or frustration from subtle physical cues on video calls? Successfully determined meaning behind the tone of a Slack message? It may be nearly impossible.
  • With the line between work and home no longer a car ride, bus ride, walk; it takes practice to develop the discipline needed for a culture of sustainable productivity at home.
  • Arctic Wolf, a security operations leader, has worked diligently to develop a culture of fluid communication to make it clear that there is no valor in suffering in silence.

For more information on Artic Wolf, click here.