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In today’s edition Sunday Book Review edition of Daily Compliance News:
· King of the World: The Life of Louis XIV-Phillip Mansel
· Legacy: One Family, A Cup of Tea and the Company that Took on the World-Thomas Harding
· Cold Warriors- Duncan White
· The Misquito-Timothy Windguard
In today’s edition of Daily Compliance News:
- Deutsche Bank spanked in FCPA enforcement action. (Bloomberg)
- Carrefour business unit investigated . (Reuters.com)
- Trump order US companies to ‘get out of China”. What could go wrong? (FT)
- When “no win, no fee” really isn’t true. (WSJ)
In today’s edition of Daily Compliance News:
- More allegations against Huawei are released. (WSJ)
- Venezuelan opposition leader gets to appoint CITGO Board. (Houston Chronicle)
- Why does Buford have an in-house PI and why did he trade confidential documents for a sex tape? (FT)
- You can’t make this stuff up. (NYT)
Richard Lummis and I are back to continue our series of exploring leadership through the study of US Presidents. This episode begins a short series on Gilded Age Presidents, now largely forgotten. In this episode we take up Grover Cleveland.Some of the highlights include:
- Educational and Professional background of Grover Cleveland
- New York Politician including his term as Mayor of Buffalo and Governor of NY
- Election Campaigns, including Rum, Romanism and Rebellion
- Presidency including Reform (1stterm); the Tariff (1stterm); Military Policy (1stterm); Labor unrest and Pullman Strike (2ndterm) and Foreign affairs (2ndterm)
- Leadership Issues including (1) Why tone at the top matters? A Public Office is a Public Trust; (2) How Cleveland helped to return power to the Executive Branch; (3) When is the ‘vision thing’ needed? and (6) Servant Leadership- Officeholders are the agents of the people, not their masters.
Over this week’s podcast series in Adventures in Compliance, I have used stories from The Casebook of Sherlock Holmes, mining each story for themes and lessons related to the compliance professional, leadership and business ethics. In today’s offering, I consider The Veiled Lodger. It is one of the shortest stories in this volume and one of the clearest which shows the influence Holmes can bring to bear on the participants in the tale. The final problem solved informs today’s discussion of empathy in compliance.
Holmes is visited by Mrs. Merrilow, a landlady from South Brixton who has an unusual lodger who never shows her face as it has been hideously mutilated. This woman, Mrs. Ronder, carries a terrible secret but will not involve the clergy or the police and will only talk to Holmes. Holmes and Watson travel to see Mrs. Ronder and she is wearing her veil. The mutilation was caused by a planned murder gone awry. She and her lover, Leonardo, used a circus lion to murder her husband and the lion then turned on her, severely disfiguring her. Mrs. Ronder could not bring herself to implicate Leonardo in her husband’s murder at the inquest and is only now telling this story because she believes that she will soon die. Ever since the night of the incident, she has lived alone and veiled. Holmes can only offer advice in this situation; realizing that Mrs. Ronder is contemplating suicide, he reminds her that her life is worth something as an example of patient suffering in an impatient world. She responds to this by lifting her veil, and the sight is ghastly. However (and this is where the empathy comes in) Holmes see a bottle of prussic acid on her mantle and tells her “Keep your hands off it.” A few days later, Holmes receives a bottle of prussic acid from Mrs. Ronder. In considering what Holmes told her, she apparently thought better of it.
Compliance Takeaways
- Empathy is an important habit for any CCO or compliance practitioner to not only practice but also master.
- Engaging in empathy does not mean shying away from difficult conversations.
- Do you look for empathy in the hiring process?
- One way that empathy manifests itself is courtesy.
- People rarely think of courtesy and respect as leadership skills but if you can bring these to bear in your compliance practice, you can garner greater influence as not only someone who cares but someone who cares and gets things accomplished.
I hope you have enjoyed another Holmes themed week as much as I have enjoyed rereading the stories and bringing the compliance and leadership insights to you.
- What is Risk-based monitoring?It is really about continuous, ongoing monitoring for those things which provide the most potential future risk to you. By using risk-based monitoring to review issues on an ongoing basis, and the models that are behind the risk-based modeling, risk-based monitoring models, they’re continuously refined based on incoming data.
- Siloed Data.The problem for many companies is they are siloed in not only their data but also in the systems. Because of the disparity of data systems, many companies are not tracking rigorous, quantified information all the time. As data comes in you begin to note certain patterns, which might actually point towards a variety of red flags for more thorough investigation.
- See issues in real-time?Having access to information around sales, the sales process and corporate largess in areas from corporate social responsibility work, to gifts, travel and entertainment, to conferences for customers and end users. With such risked-based monitoring a compliance professional has the opportunity see trends developing which could allow an intervention for a prescriptive solution which could prevent an issue from becoming a Foreign Corrupt Practices Act (FCPA) violation.
- Greater Profitability.Finally, the beauty of all these techniques is that they are tools that can make companies more efficient and, at the end of the day, more profitable. They also move compliance into the fabric and DNA of an organization or to use another well-worn phrase, operationalize compliance. The Department of Justice has made clear what it expects around the risk management process. You need to develop your response now.
In today’s edition of Daily Compliance News:
- Did Phillips fire whistleblower to get rid of him? (com)
- Senator Warren wants Wells Fargo to explain fees charged on closed accounts. (NYT)
- Trial court rejects Alstom employee attempt to have case dismissed. (WSJ)
- Mickey is not happy about now. (MarketWatch)