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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 25 – Responding to Investigative Findings

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6–8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 25, we consider the critical importance of addressing investigative findings within a corporate compliance framework. When a whistleblower report, DOJ subpoena, or SEC notice brings compliance violations to light, it commands the board’s and senior management’s attention. The initial outrage and ethical proclamations that follow are often a prelude to the need for a serious reality check regarding costs and time outlays for remediation. The key is maintaining transparency and solid communication between those investigating and those responsible for remediation, ensuring compliance gaps are effectively identified and addressed. Today’s takeaways emphasize using the heightened attention for compliance improvement, recognizing the interplay between investigation and remediation, and being ready to answer the ‘where else’ question effectively. Join us tomorrow as we explore the authority and independence of Chief Compliance Officers.

Key highlights:

  • The Impact of Investigations on Compliance
  • Communicating Costs and Risks
  • Ensuring Effective Communication

Resources:

Click here to receive a 20% discount on The Compliance Handbook, 5th edition, for listeners to this podcast.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 24 – Internal Reporting and Triage

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6–8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 24, we look into the critical internal reporting process and triaging of FCPA claims. As the CCO, you will oversee the initial steps when suspicious activities are reported. Jonathan Marks’ five-step process on early assessment of incoming information is explored, providing a structured approach for evaluating the severity of allegations from low-threat level to crisis management mode. Moreover, this episode emphasizes the necessity of effective hotlines, trained managers, and a culture of listening to employees to foster a safe reporting environment. Key takeaways include the DOJ and SEC’s emphasis on internal reporting lines, regularly testing hotlines, and the triage of claims to ensure appropriate investigation levels.

Key highlights:

  • Guidelines for Effective Compliance Programs
  • Jonathan Marks’ Five-Step Process for Early Assessment
  • Key Takeaways

Resources:

Click here to receive a 20% discount on The Compliance Handbook, 5th edition, for listeners to this podcast.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 23 – Investigative Protocols

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6–8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 23, we delve into the essential steps for conducting a thorough and effective internal investigation following an internal report. The discussion is grounded in the ECCP’s guidelines, emphasizing the necessity of properly scoping investigations with competent personnel and adequate resources. A detailed written procedure is crucial for handling complaints or allegations of bribery and corruption, regardless of their origins. The episode outlines a five-component investigative protocol: opening and categorizing the case, planning the investigation, executing the investigative plan, determining appropriate follow-up, and closing the case. Emphasis is placed on maintaining transparency, consistency, and thorough documentation throughout the process. Three key takeaways are highlighted: the importance of a written protocol, the need for transparency and documentation, and the critical role of consistency across the organization.

Key highlights:

  • Key Questions for Internal Investigations
  • Detailed Procedures for Handling Complaints
  • Steps in the Investigative Process
  • Importance of Consistency in Investigations

Resources:

Click here to receive a 20% discount on The Compliance Handbook, 5th edition, for listeners to this podcast.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 22 – Levels of Due Diligence

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 22, we consider the levels of due diligence you should use when investigating third parties. Tom outlines the three due diligence levels necessary to manage corruption risk effectively. With insights from Candice Tal, founder and CEO of Infortal, Tom breaks down each level in detail, from initial screenings in level one to comprehensive, on-the-ground investigations in level three. He emphasizes the need for tailored approaches based on the risks associated with different business transactions and the importance of thorough documentation throughout the process.

Key highlights:

  • What are the levels of Due Diligence?
  • When is each level appropriate?
  • Key Takeaways

Resources:

Click here to receive a 20% discount on The Compliance Handbook, 5th edition, for listeners to this podcast.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 21 – Managing 3rd Parties

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 21 of our series, we dive into the essential strategies for managing third-party relationships in a compliance program. We consider the significance of a structured and strategic approach in handling third parties to mitigate anti-corruption risks. As companies mature, the operationalization of compliance through third-party management becomes crucial. Key areas explored include the importance of dual and diversified sourcing, monitoring subcontractors, legal protections, and financial stability checks. Additionally, we cover the necessity of integrating performance-based compensation and regular auditing to uphold compliance standards. Join us tomorrow as we explore levels of due diligence on Day 22.

Key highlights:

  • Strategic Approach to Third-Party Relationships
  • Auditing and Ongoing Management
  • Key Takeaways

Resources:

Listeners to this podcast can receive a 20% discount on The Compliance Handbook, 5th edition, by clicking here.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 20 – Third-Party Risk Management Process

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 20, we delve into the third-party risk management process, a crucial aspect of corporate compliance under the FCPA. Third parties continue to pose the highest risk, necessitating an integrated and operational approach throughout the company. The episode outlines the five essential steps in the third-party risk management life cycle, as mandated by the DOJ in the 2020 FCPA Resource Guide. These steps include business justification, third-party questionnaires, due diligence, compliance terms and conditions, and post-contract management and oversight. Each step is explored in detail, emphasizing the importance of documenting business cases, performing thorough due diligence, and maintaining diligent oversight to mitigate potential FCPA violations. Key takeaways include the necessity of using the full five-step process, involving business development and ensuring all steps are operationalized with business unit representatives. Join us tomorrow for Day 21 to discuss managing your third parties.

Key highlights:

  • Introduction to Third Party Risk Management
  • The Five Steps of Third-Party Risk Management
  • Key Takeaways

Resources:

Listeners to this podcast can receive a 20% discount on The Compliance Handbook, 5th edition, by clicking here.

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31 Days to More Effective Compliance Programs

31 Days for a More Effective Compliance Program: Day 19 – Evaluating the Risk Management Process

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

In today’s episode, we review the critical process of evaluating and translating risk assessments into actionable risk profiles. The discussion highlights the importance of prioritizing risks based on their significance and likelihood using risk matrices and heat maps. Expert insights from Ben Locwin and Bill Anathas emphasize focusing resources on high-risk employees and maintaining a robust compliance program aligned with FCPA guidelines. The episode also covers the Treasury Department’s OFAC compliance framework and offers concrete steps for continuous risk monitoring and remediation. Key takeaways include the necessity of a well-reasoned approach to risk evaluation, thorough documentation, and the implementation of a dynamic risk matrix to guide compliance efforts.

Key highlights:

  • Understanding Risk Profiles
  • Evaluating Risk Management Processes
  • Risk Matrix and Heat Maps

Resources:

Listeners to this podcast can receive a 20% discount on The Compliance Handbook, 5th edition, by clicking here.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 18 – Risk Assessments

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

In this episode, we discuss the essential role of risk assessments in anti-corruption compliance programs. A well-structured risk assessment forms the foundation of every corporate compliance program. We explore how organizations should identify, assess, and define their risk profiles, emphasizing the need for annual risk assessments whenever business risks change. The focus then shifts to geopolitical issues, supply chain dynamics, and evolving work environments and how these should be factored into compliance risk assessments. Historical perspectives from DOJ guidelines and the importance of a robust risk identification, analysis, and management methodology are also discussed. As highlighted, documenting these processes is crucial for developing an effective compliance strategy that evolves with the company’s risk landscape. Finally, the episode outlines the steps to create a comprehensive risk management strategy post-assessment, including policy development, training, monitoring, and updating protocols.

Key highlights:

  • The Importance of Regular Risk Assessments
  • Methodologies for Risk Assessment
  • Steps in Conducting a Risk Assessment

Resources:

Listeners to this podcast can receive a 20% discount on The Compliance Handbook, 5th edition, by clicking here.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 17 – Podcasting for Compliance

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

In this episode, we explore the transformative potential of podcasting in compliance training and fostering corporate culture. Harnessing the power of imaginative communication methods, we discuss the effectiveness of delivering compliance messages and training through various podcast formats. We revisit the 2012 Morgan Stanley declination to underscore the impact of consistent compliance reminders and venture into how short ethics and compliance video clips and storytelling podcasts can enhance employee engagement and regulatory satisfaction.

These podcasts are standalone training tools and can be broadcast through social media, creating a larger reach and providing valuable feedback through listener engagement metrics. Additional formats discussed include a branded podcast series featuring longer episodes that humanize compliance topics through interviews and a daily compliance news show to keep employees informed and engaged. This episode emphasizes the importance of innovative storytelling in making compliance communications memorable and effective.

Key highlights:

  • Podcast Storytelling: A New Approach
  • Branded Podcast Series for Compliance
  • The Benefits of Podcasting for Compliance

Resources:

Listeners to this podcast can receive a 20% discount on The Compliance Handbook, 5th edition, by clicking here.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 15 – Monitoring and Improving Internal Controls

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

In this episode, we look at the ongoing process of monitoring and improving company internal controls. Christina Ravelo starts by posing fundamental questions about the frequency of manual approvals and control overrides, emphasizing the importance of continuous evaluation and recalibration. This episode highlights the misperception among many compliance professionals and lawyers that controls are static and unchanging once implemented. Instead, internal controls should be dynamic, requiring regular reviews and updates based on collected data, such as the frequency of overrides. Proper documentation is crucial, and companies should engage in periodic self-reviews as part of their continuous monitoring efforts. Ravello also stresses the necessity of identifying issues and remedying them to prevent further complications. Today’s key takeaways include the idea that control overrides are not inherently problematic if appropriately managed, the dynamic nature of internal controls, and the importance of a comprehensive monitoring process incorporating feedback from every line of defense.

Key highlights:

  • Understanding Control Overrides
  • Continuous Monitoring and Improvement
  • Assessing and Updating Controls

Resources:

Click here to receive a 20% discount on The Compliance Handbook, 5th edition, for listeners to this podcast.