Tag: Behavioral Risk

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Great Women in Compliance

Great Women in Compliance – Vera Cherepanova From Italy with Integrity

Welcome to the Great Women in Compliance Podcast, hosted by Mary Shirley and Lisa Fine.

Mary has known of Vera Cherepanova for a long time due to her contributions on the FCPABlog but they only just met in person for the first time at the Society of Corporate Compliance and Ethics ECEI in Amsterdam at the conference in March 2023. Mary was delighted to invite Vera to the #GWIC podcast to talk about her specialty subjects matter areas of behavioral change, behavioral risk and speaking up. We’re pleased to feature Vera who is very accomplished as the author of the first book on corporate compliance in Russian.

You can find the Great Women in Compliance Podcast on the Compliance Podcast Network where you can find several other resources and podcasts to keep you up to date in the Ethics and Compliance world. You can also find the GWIC podcast on Corporate Compliance Insights where you can learn more about the podcast, stream prior episodes and catch up on Mary’s monthly column “Living Your Best Compliance Life.”

Corporate Compliance Insights is a much-appreciated sponsor and supporter of GWIC, including affiliate organization CCI Press publishing the related book; “Sending the Elevator Back Down, What We’ve Learned from Great Women in Compliance” (CCI Press, 2020). If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

You can subscribe to the Great Women in Compliance podcast on any podcast player by searching for it and we welcome new subscribers to our podcast.

Join the Great Women in Compliance community on LinkedIn here.

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Innovation in Compliance

A Behavioral Approach to Risk Management with Vera Cherepanova


 
Tom Fox welcomes back Vera Cherepanova on this episode of the Innovation in Compliance Podcast. Vera is an ethics advocate, consultant, author and speaker. She joins Tom to talk about behavioral risks, the steps behavioral scientists take to analyze risk, and strategies from financial institutions that other industries can use.
 

 
Behavioral Risk in The Banking Sector
Behavioral risk is more or less the same across every industry. What is specific to the financial industry however, and banking in particular, is that the individuals work with money. This creates higher risk as the outcomes can be more immediately seen and felt by the customers. 
 
The Regulator’s Role
“The regulator has a very limited role in mandating culture because no regulator can mandate what kind of a culture and organization needs to have,” Vera begins. The compliance regulator can mandate what the culture is, but how that corporate culture is going to be in reality will not be up to them. Speaking specifically of the UK and the Netherlands, Vera expresses that the regulators in these regions have played a largely educational role in the business industries. She gives Tom a few examples of the events the regulators have done in these regions.
 
Assessing Behavioural Risk
Tom asks Vera to talk about some of the practical steps behavioral scientists take when analyzing behavioral risk. Vera cautions that the first thing to understand when applying behavioral science is that interventions don’t always work. The first thing that scientists do is assess risk using a method called ethnography. They want to understand what is really happening inside organizational teams. They focus on subcultures, and then compare that against what is written in policies and regulations. Holistic cultural assessments aren’t done as behavioral scientists concentrate on specific teams. Surveys are also only used to categorize the data the scientists have collected, and to generalize some of their observations. 
 
Strategies To Emulate
The methods financial institutions use to conduct audits are accessible for any industry. Looking into behavioral risk on top of a risk management framework is one concept that can be emulated across industries, as well as using subculture audits. These skills will be modified for each industry but Vera remarks that the basic concepts will be the same across the board.
 
Resources
Vera Cherepanova | LinkedIn 
Studio Etica
European Banks Are Behavioral Risk Pioneers. No, Really.