Tag: effectiveness

Categories
Innovation in Compliance

Operationalizing Compliance: Part 4 – Effectiveness, Redux with Alex Klingelberger

Welcome to a special five-part podcast series on Operationalizing Your Compliance Program, sponsored by Broadcat LLC. Over this series, we consider various ways to more fully operationalize your compliance regime, including the design and effectiveness of your communications, why the operationalization of compliance is a team sport, why simply data is not the answer, and how to avoid being overwhelmed. In Part 4, I am joined by Alex Klingelberger, CEO at Broadcat, where we deeply dive into effectiveness.

Highlights from this episode include:

  • Compliance training must stay away from the patronizing training material.
  • The DOJ pronouncements on clawbacks put pressure on senior management.
  • Bilateral communication is a critical component of a best practices compliance program.
  • Compliance engagement is more than between your compliance function and employees. It is when employees engage each other about compliance topics as well.

For more information, go to TheBroadcat.com.

Categories
Innovation in Compliance

Operationalizing Compliance: Part 1 – Compliance Program Effectiveness Jennifer May

Welcome to a special five-part podcast series on Operationalizing Your Compliance Program, sponsored by Broadcat LLC. We consider various ways to more fully operationalize your compliance regime, including the design and effectiveness of your communications, why the operationalization of compliance is a team sport, why simply data is not the answer, and how to avoid being overwhelmed. In Part 1, I am joined by Jennifer May to consider compliance program effectiveness.

Highlights from this episode include:

·      What is and is not effective?

·      Identify silos and work through them.

·      Compliance is not a closed-book test.

·      Document Document Document

For more information, go to TheBroadcat.com

Categories
31 Days to More Effective Compliance Programs

Measuring the effectiveness of a compliance program


Determining effectiveness is a key part of continuous improvement. Yet how to do so still bedevils many compliance professionals. You need to consider both outcomes and outputs. Outcomes will show you the results of specific actions, such as investigations and conclusions to them. Numbers are attractive because they can form a “straight line” about how your compliance program is functioning. But you must remember that the numbers only give you one view of a compliance program. You also need to consider the qualitative side of the equation.
There is the need for both a quantitative and qualitative approach to measuring compliance program effectiveness. Numbers are important but they only tell part of the equation. Vin DiCianni has said, “Both are very important, but I think without having consideration of both sides of the equation, you will not obtain a full understanding of how effective compliance program is in its operation.”
Three key takeaways:

  1. You should test your compliance program effectiveness through both a qualitative and quantitative approach.
  2. Bring in an outside party to interview your employees.
  3. The Resource Guide is an excellent resource to consider compliance program effectiveness.