What makes compliance training actually work in 2026? It has come a long way from the days when simply having a training program was considered enough. In this episode, Lisa talks with Kirsten Liston, CEO and Founder of Rethink Compliance, to discuss how expectations for compliance training have evolved over the past two decades and what organizations should be thinking about today. Kirsten discusses her experience in the compliance learning space and shares insights from her recent white paper, “Raising the Bar: A New Standard for Compliance Training.” She reflects on the best ways to create training that is engaging, relevant, and capable of driving real impact in organizations of any size.
Kirsten and Lisa discuss the growing focus on engagement and effectiveness, the challenges of reaching global audiences while maintaining consistency, and the importance of helping employees understand why ethics and compliance matter rather than focusing on the rules. They look ahead to the role AI plays now and will play in the future of compliance learning and why, even as technology advances, human-centered communication remains essential. This conversation offers both a look back at how the field has changed and practical insights for compliance professionals seeking to ensure their training programs continue evolving to meet their unique organizational needs.