The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Asha Palmer, CECO at Convercent.
It was Palmer’s consulting business that helped her better understand the true state of the ethics & compliance profession. She began at the beginning but early on saw that compliance was often seen as a back-office function, with siloed systems and multiple stakeholders. She observed companies trying the same things over and over with stale training, unclear objectives of certain processes and procedures. All of this informed her approach to compliance.
Resources
Asha Palmer LinkedIn Profile
Convercent by One Trust
Day: July 20, 2021
UK Update on Import Tariffs
The UK’s Department for International Trade updated its guidance on import tariffs. Because of the COVID pandemic, some tariffs and VAT have been removed on certain goods. The Kitchen explores where to go and how to look up if your product qualifies for a duty break and how much duty should you expect to pay.
Welcome to a special six-part podcast series, sponsored by Exiger, on the TRADES Framework, a conceptual, strategic and practical guide for Third-Party and Supply Chain Risk Management designed by Exiger to help organizations achieve supply chain resiliency and optimize risk management at any phase of maturity.
In this episode, I visit with Theresa Campobasso, Senior Account Manager, National Security and Intelligence and Matt Hayden, Deputy Lead of GovTech Solutions (Former Assistant Secretary of Homeland Security for Cyber, Infrastructure, Risk, and Resilience) on risk methodology.
It all begins with setting a strong foundation. At the strategic level, you should work to determine business, third-party and resource threat and opportunity landscape to commit to a definition of risk. At the program level, you should work to develop and maintain the risk assessment methodology and ensure that it is tailored to the specific organization. Then set the standardized guidance for how the following two actions will be conducted. First, look externally to identify which risks align to the organization’s industry and supplier types. Determine the underlying risk indicators to measure the supplier risk. Consider both inherent risks to individual suppliers (e.g., supplier financial health) and macro risks (e.g., geopolitical factors, resource shortages, etc.). Second, look internally at the organization by conducting a criticality analysis or “crown jewel assessment” to identify what assets within your organization are essential for mission accomplishment, and ensure risk framework alignment to those prioritized critical assets.
Finally, at the entity or tactical level, you should consider both the internal and external view from the program level and identify the specific inherent and macro risks for each third party. Some macro Supply Chain risks include: Disruption due to geopolitical conditions or natural disaster; COVID-19 Pandemic; Resource Scarcity; Catastrophic weather events, etc.; operational risks, foreign ownership controls and influence; reputational, compliance & regulatory risk; and financial health.
Theresa related, “A Crown Jewel assessment would look at those key elements that are critical to an organizations operation and success.” It would include, (1) “What would be the priority targets during a compromise to disrupt the products or services the organization provide.” (2) It would “set a threshold specific to your industry of what the top 10 items are without trying to boil the ocean for an entire organization using impact of loss as a determining factor.” (3) Finally, you need to “customize the methodology based on critical assets such as people, equipment, proprietary intellectual property, etc.” It would provide you a manner to adjust to risk events or indicators based on the products or services the organization provides.
Join us in our next episode where we discuss how to assess current risks with Laura Tulchin and Peter Jackson.
Resources
Exiger TRADES Framework
Exiger Website
Theresa Campobasso
Matt Hayden
The Compliance Budget Process
How Do You Prepare An Annual Compliance Budget? (And Ask For More Money)
Budgeting is one of the most important functions in any corporate discipline. Thought leaders do not often talk about this one in conferences and literature. Yet, it’s something that every compliance officer, every CCO, has to do and everyone down the compliance chain. Whether it’s a special project such as a Code of Conduct makeover, major tech upgrade or bringing in an external party to do a comprehensive risk assessment — explore the compliance budgeting process and learn how to plan for such expenses and understand the documentations needed to prepare.
Key points discussed in the episode:
✔️ Determine what your function is responsible for, as it varies at every organization. Identify what resides in your budget and what lives somewhere else?
✔️ Review the guidance. The DOJ’s most recent Evaluation of Corporate Compliance Programs guidance makes it clear that they expect compliance programs to be “adequately resourced and empowered to function effectively.” That means you should budget for enough:
- People to run your program
- Tools to operate and maintain your program
- Resources to make continuous improvements
✔️ Risk assess the program itself – what are the biggest needs? Where do we need more resources? Are we over-resourced in any areas?
- Have internal operations changed?
- Have laws or regs changed – or enforcement ramped up?
- Are there any new risks that we’ve never had before?
✔️Do we have any compliance “messes” or issues that need to be addressed or cleaned up? If so, what will those cost?
✔️ What special projects or improvements are we planning? What do we need to make those projects/improvements successful?
✔️ Benchmarking – look at surveys, talk to other compliance professionals
✔️ Build allies. Talk to anyone who may be able to support or influence your budget. Take the opportunity to explain why you need what you’re asking for and why/how it will help the organization.
✔️ There aren’t any hard and fast rules about budgeting for compliance departments. If you’re under-resourced, it is your job to make enough noise that the C-suite and the board realize what risks underfunding compliance brings to the organization. If nothing else works, use the big guns – worst-case scenarios and how much they could cost.
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Welcome to SURVIVE AND THRIVE, the newest addition to the Compliance Podcast Network. This is a podcast where we unpack compliance, crisis disasters and walk you through all the red flags which appear, and give you some lessons learned going forward. This show is hosted by Compliance Evangelist Thomas Fox and Kortney Nordrum, Regulatory Counsel & Chief Compliance Officer, Deluxe Corporation.
Do you have a podcast (or do you want to)? Join the only network dedicated to compliance, risk management, and business ethics, the Compliance Podcast Network. For more information, contact Tom Fox at tfox@tfoxlaw.com.
Dan Zitting, previously Chief Product Officer, now holds the title of CEO at Galvanize, a software company that helps its clients achieve their goals and objectives. Tom Fox welcomes him back to this week’s show to talk about fraud risks, and what it means for the compliance professional.
A Period of Change
Rapid change during the pandemic is the main catalyst for the increase in fraud. The move to remote work created new susceptibility to cyber fraud. “The pandemic and the news, and noise created around it, created all kinds of new ways for clever social engineers to talk people into doing things they shouldn’t be doing,” Dan explains to Tom. It’s important for GRC professionals to be aware of and ready for change, he adds. We have to realize that change has sped up and will continue to do so in the business environment, regulatory environment, and social justice areas. The rate at which change will increase will be much greater in the future than it has been in the past.
Choosing The Right Technology
Choosing the right technology to support anti-fraud programs is important. GRC professionals have to shift controls and assess risk fast enough to deal with all the changes that are occurring around them. Having the proper technology on hand can help make their jobs easier. “A lot of technology is effectively built around manually filling out forms, and creating workflows between people to capture risk or assess risk or evaluate controls, and that is just far too slow-moving,” Dan remarks. We need to create automation primarily from data and technology that can evaluate very quickly. We also need to be able to leverage machine learning which will help us identify data that we might not have otherwise known.
Fraud as a Bigger Focus & The Importance of Governance
How fraud connects to the broader array of cybersecurity risks makes it a major focus for CEOs and senior executives. Leaders are seeking to learn more and educate themselves on how compliance officials are analyzing and monitoring the risks, something that was not done as often in the past. Interest in governance within the compliance sector is also gaining headway. Dan explains to Tom that organizations need to have overarching governance strategies that dictate how they look at the incoming risks to the business.
Resources
Dan Zitting | LinkedIn | Twitter
Galvanize
In today’s edition of Daily Compliance News:
- Two Americans convicted of helping smuggle Carlos Ghosn out of Japan were each sentenced. (NYT)
- J&J weighing whether to use bankruptcy laws to shield itself from talc lawsuits. (Reuters)
- For WeWork, the chicken was to come before the egg. (WSJ)
- Ackerman SPAC purchase of Universal Music squashed by SEC. (NYT)
Have you ever worked for a horrible boss? If you are a boss, how do you know that YOU aren’t the horrible boss?
In todays #jammingwithjason #podcast episode we discuss the changes in work mentality and how leadership should change in order to promote a better working environment.
So let’s leave the old broken model of command and control corporate leadership behind and start adopting better leadership style that promote a better work culture, is more authentic, and comes from a place of internal power and love.
Listen in at: http://www.jasonmefford.com/jammingwithjason/