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Culture Crafters

Culture Crafters – Turning Around a Toxic Culture: Part 4 – Design and Implementation of a Culture Transformation Strategy

Boeing has recently seen one of the most public meltdowns over corporate culture. In 2024 alone, there have been multiple incidents, allegations, and reports about the company in the public arena. The company is under investigation by numerous governmental agencies. Several news organizations have reported a ‘toxic’ culture at the company, and there are ripples throughout the worldwide aviation industry. In such a situation, the question for any organization is how it thinks about turning around its culture. In this special five-part podcast series, Sam Silverstein, the most trusted voice in America on accountability, and Tom Fox, the Voice of Compliance, look at the ways a company in the depths of such a situation can plan out and take concrete steps to turn around and rebuild its culture. In Part 4, we consider using the results from The Culture Audit™ to design and implement the transformation strategy.

The pivotal role of leadership in constructing and maintaining organizational culture is an intriguing and vital topic. Tom Fox, a strong advocate of taking action to communicate values within an organization, asserts that leaders who genuinely care about their employees and demonstrate this through their actions inspire loyalty and dedication, thereby creating a solid foundation for a positive workplace culture. Similarly, Sam Silverstein emphasizes the role of leadership in fostering a culture that values consistency, trust, and mutual respect. Silverstein posits that leaders who show they are there for their team members in times of need and consistently support them create a positive workplace culture where employees are willing to go the extra mile. Both experts stress that actions speak louder than words and that authentic leadership involves embodying the values of honesty, integrity, and care for others.

Key Highlights:

  • Values-Driven Assessment of Organizational Culture
  • Upholding Values Through Decisive Organizational Actions
  • Cultivating Organizational Culture through Intentional Leadership

Resources:

 Sam Silverstein

Sam Silverstein on LinkedIn

Sam Silverstein

The Culture Audit™

Tom Fox

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Categories
Compliance Tip of the Day

Compliance Tip of the Day: The ROI of a Culture of Speak Up

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we explore the ROI of a speak-up culture.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

Categories
Everything Compliance

Everything Compliance: Episode 134, The AI Edition

Welcome to the only roundtable podcast in compliance as we celebrate our second century of shows.

In this episode, we have a quintet of commentators; Jonathan Armstrong, Jonathan Marks, Matt Kelly, Jay Rosen, and special guest Karen Moore, all hosted by Tom Fox.

1. Matt Kelly discusses the role of the Board of Directors in AI. He rants about Kristi Noem killing her dog and that APRA should be ARPA.

2. Host Tom Fox shouts out to the revival of the Rock Opera Tommy on Broadway and to Pete Townshend

3. Jonathan Marks reviews AI and internal controls. He shouts out to Maureen Stanko and the So Much to Give Inclusive Cafe for starting a restaurant that utilizes people with autism as employees.

4. Jay Rosen considers compliance issues for AI. He shouts out to his favorite time of the sports year, with the NBA and NHL playoffs, MLB in full swing and the start of the WNBA.

5. Karen Moore considers the AI implications from the American Privacy Rights Act. She shouts out to Travis Clayton for being the first Rugby Union player to be signed to the NFL and to the Buffalo Bills for doing so.

6. Jonathan Armstrong reviews the EU AI Act. He shouts out to Kate Middleton for the grace and dignity which she has shown throughout her cancer diagnosis.

The members of the Everything Compliance are:

Jay Rosen– Jay can be reached at Jay.r.rosen@gmail.com

Karen Woody – Is one of the top academic experts on the SEC. Woody can be reached at kwoody@wlu.edu

Matt Kelly – Founder and CEO of Radical Compliance. Kelly can be reached at mkelly@radicalcompliance.com

Jonathan Armstrong – is our UK colleague, and is an experienced data privacy/data protection lawyer in London. He can be reached at windyridgehouse@gmail.com.

Jonathan Marks can be reached at jtmarks@gmail.com.

Special Guest Karen Moore can be reached at Kmoore51@fordham.edu

The host, producer, and ranter (and sometimes panelist) of Everything Compliance is Tom Fox, the Voice of Compliance. He can be reached at tfox@tfoxlaw.com. Everything Compliance is a part of the Compliance Podcast Network.

Categories
It's art

It’s art, let’s talk about it: Todd Connor – Unveiling The Spirit of The American West

The Museum of Western Art is dedicated to excellence in the collection, preservation, and promotion of Western Heritage and the education and cultural enrichment of our diverse audiences.

The Museum serves as a bridge between the past and the present, ensuring that the legacy of the American West will be preserved for the future. Western Art is as engaging and important as ever.

In this podcast series, Museum Executive Direct Darrell Beauchamp visits with the artists who work in this western heritage to talk about their work, the legacy of Western Art, and why talking about it is so important today.

In this episode, Darrell visits Todd Connor, member of Cowboy Artists of America.

Todd Connor, a former Navy Seal, has now successfully carved a niche for himself in the realm of art as a member of the Cowboy Artists of America, with his work featured in significant exhibitions such as the 41st Annual Roundup Exhibition and the Museum of Western Art.

His transition from the military to the art world signifies a journey of self-discovery and exploration. Following his departure from the service, Todd embarked on travels across the country, delving into history and art galleries, ultimately leading him to his newfound career as an artist. He identifies the creativity and adaptability he honed during his time as a warrior as crucial attributes that have served him in his artistic endeavors.

This transition demonstrates an intriguing and unique origin story, highlighting the diverse experiences and talents individuals can possess.

Highlights Include:

  • Genre-inspired Artistic Growth and Development
  • Warrior’s Journey: From Navy SEAL to Artist
  • Balancing Act: Completing Paintings with Precision
  • Inspirational Artists Across Time and Styles
  • Preserving the Legacy of Western Art
  • Authenticity in Art: Honoring Historical Accuracy
  • Continuous Creative Development Through Learning Journeys

Resources:

Museum of Western Art

Darrell Beauchamp on LinkedIn

Todd Connor Studio

Categories
Blog

Transforming Culture: Part 4 – Culture Transformation Strategy

Boeing is not the first company to find itself amid a massive scandal. You can think of Siemens’ bribery and corruption scandal, the VW emissions-testing scandal, the Wells Fargo fraudulent accounts scandal, or any other myriad of corporate scandals where culture failed and created a toxic culture. The question for any organization in such a situation is how to transform its culture. Currently running on the Culture Crafters podcast on the Compliance Podcast Network is a 5–part of podcast series with myself and Sam Silverstein, the most trusted voice in America on accountability. (The Culture Audit™ is the sponsor of this blog post series.)

In this companion, 5-part blog post series, we look at the ways a company in the depths of such a toxic culture can begin to make a culture comeback by planning out and taking concrete steps to turn around and rebuild its culture. In Part 4, we look at how to take on a culture transformation through the design and implementation of a culture change strategy.

Implementing a culture assessment is vital in assessing the current state of an organization’s culture and identifying areas for improvement. This systematic evaluation provides valuable insights into the underlying values, norms, and behaviors that shape the organizational environment. By conducting a thorough culture assessment, companies can pinpoint specific issues, align organizational values with actions, and develop a strategic roadmap for cultural change.

From there, you can leverage the findings from a culture assessment to tailor your remediations to address the root causes of toxicity and nurture a culture of integrity and excellence. By emphasizing the actionable nature of culture and culture assessment, an organization can make informed decisions and implement targeted strategies to drive positive cultural shifts within their organizations.

The process is similar to managing any other risk. After a culture assessment has revealed the strengths and weaknesses of any organizational culture, it can provide actionable insights on addressing specific issues and lay the foundation for cultural transformation. Whether a culture is by design or default, the culture assessment is a guiding light in formulating strategies to drive positive change. The culture assessment provides information about improvement, so you should assemble your plan. Once you have the strategy in place, you train your employees.

Once you have trained on the new culture strategy, you must implement it. This is where senior management again becomes so essential. A recurring theme for organizations with superior cultures is that actions speak louder than words when shaping workplace culture. It all starts with leaders who must embody the values they expect from their employees. Actions speak louder than words, and when leaders consistently demonstrate the organization’s values, it sets the tone for others to follow suit. Leaders must embody the values they expect from their employees. This role of leadership in spearheading culture transformation includes the profound impact a leader’s actions and behaviors have on shaping the culture within an organization. Leaders can inspire a culture of trust, accountability, and excellence by showcasing genuine engagement with employees and embodying core values.

It also means enforcing accountability and upholding values. This means holding everyone, regardless of their position, accountable for their actions. If a person’s actions supersede the organization’s values, it questions the strength of those values. Actions speak louder than words, and when leaders consistently demonstrate the organization’s values, it sets the tone for others to follow suit.

In a world where workplace culture plays a pivotal role in the success and sustainability of organizations, the need for understanding and transforming culture has never been more critical. This is true whether your organization has sustained a catastrophic culture failure, similar to what we see currently ongoing with Boeing, or has brought on a new acquisition or even a joint venture partner. Upgrading and updating your culture will be critical for any corporation to succeed.