In this episode, I am joined by Mikhail Reider-Gordon, Managing Director of Global Affairs at Affiliated Monitors. In this episode, we consider how Gordon’s teaching compliance and investigations at the International Anti-Corruption Academy inform her view of wide-ranging cultural differences in monitorships. Gordon is a frequent Guest Lecturer at the IACA, having been on the faculty for about five years, teaching investigations and compliance. She also supervises graduate students in writing their thesis. The IACA is an international organization formed by 70 member States, about eight and a half years ago. It is dedicated to enhancing knowledge and education in the field of anti-corruption. It runs graduate level programs and degree programs dedicated to training professionals in combating corruption in all its married forms.
It is headquartered in Laxenburg, Austria, and hosts students from over 70 countries, including US, Europe and a heavy presence of African students. Many of the student are prosecutors and investigators from developing countries who are looking to expand their capabilities and technical skills in combating corruption back in their home countries.
Gordon said that from her work at the IACA she has garnered a wider appreciation of the cultural differences that every compliance practitioner and monitor need to be attuned to in monitorship work. She said, “that is one of the more enjoyable elements of it. We touch on a lot of cultural differences and we will raise scenarios or questions in the class. We’ll have folks from the Middle East, from Africa, from China, from Indonesia, India, Western European countries, from Brazil, from the US, from Canada, basically from across the globe. This leads to a wide range of opinions.”
For more information on AMI, check out their website. For more information on Mikhail Reider-Gordon, check out her LinkedIn profile. For more information on the IACA, click here.
Author: admin
The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Natalia Shehadeh, Chief Compliance Officer at ABB. In this Episode 3, we review Natalia’s moving into the CCO Chair.
Natalia went into the corporate world and immediately landed jobs at not only high-profile firms but those going through significant FCPA journeys, investigations and enforcement actions. Her roles provided the beauty of travel and connection across dozens of countries, experience in areas well beyond traditional compliance including: high-stakes enforcement and litigation provoking brand risks, devastating security challenges provoking human risk, and yet opportunity for synergy as we recognized the impact organization culture and inclusion can have on our integrity mission.
Tom Fox’s guest on this week’s show is Dr. James Kelley, co-founder and CEO of qChange. qChange is a technology company that uses artificial intelligence to improve leaders’ skills and make meetings more impactful. James spent the last 12 years in academia before co-founding qChange. He chats with Tom about his academic research, his book, and how he is helping leaders become more impactful in meetings.
Customize the Message
James’ academic research was a five-country study about consumers’ attitudes towards global brands. He studied various customer attributes and how it impacted their attitudes towards a brand. What he found was that global companies needed to tailor their narrative to reach customers outside of their local audience. This study has implications for internal communications around compliance as well, he points out. “I’ve always argued that if you could diversify your population inside the organization and tailor that messaging, the likelihood of compliance will increase drastically because you’re speaking the language of the individual.”
Crucible Moments
Tom and James discuss James’ book, The Crucible’s Gift. James details why he wrote the book, and shares some insights from his interviews with 150 “authentic leaders”. The greatest learning he took away from those interviews was that they all had a “crucible moment”. “What I found is that a majority of those I interviewed that I perceived as being really authentic took some sort of adversity moment and created an opportunity.” He tells Tom that their crucible moments led them to ultimately become more authentic. Tom shares his own crucible moment. “Learning to see the door and then have the courage to walk through, [that] was the biggest lesson for me,” Tom comments.
Making Meetings Better Through Technology
“[qChange] was born out of this notion that technology – the use of AI – could be a collaborator in a leader’s journey, not a competitor,” James says. “So our whole entire company is predicated on the idea of prompting, measuring, growing, and predicting leaders’ and teams’ success in Microsoft Teams. We’re very meeting focused: we believe that where leaders show up most is in a meeting.” He describes how their AI software prompts leaders to practice specific soft skills within meetings. The comprehensive feedback loop compares the leader’s self-score with how his team members rate them, culminating in a personal leadership score. Making it experiential and real-time helps leaders retain those lessons in a tangible way. James tells Tom that their solution is end-to-end. Tom asks him what he sees as the future of meetings, to which he responds that work is going to be hybrid. He shares how qChange is preparing for the future, and that they’re well-positioned to meet it with success.
Resources
qChange.com
qChange on LinkedIn | Facebook
James Kelley on LinkedIn
The Crucible’s Gift book
Big Brains In Compliance is the newest show on the Compliance Podcast Network featuring Tom Fox, the Voice of Compliance, and Stephen Martin, Partner at StoneTurn. In this series, Tom and Stephen are going to be interviewing and learning from the biggest names in the compliance world.
In this premiere episode, Tom and Stephen share their professional backgrounds and their journey into the compliance space. Stephen’s interesting career – including his time at WorldCom during the scandal that brought down the company – taught him some important lessons that he shares with listeners. Tom talks about his own career and what eventually led him to become a leading voice in compliance. They also discuss how compliance has evolved over the years.
In future episodes, Tom and Stephen are going to be speaking to the people who have been at the forefront of the evolution of compliance and have transformed the industry for the better. Not only will listeners hear about guests’ professional contributions to the compliance space, but they will also learn a bit about them personally.
Tune in every other Monday for another episode!
Resources
StoneTurn.com
Stephen Martin on LinkedIn
In the Episode, I have back Philip Urofsky, a partner at Shearman & Sterling and editor of the firm’s FCPA Digest. Urofsky joins me to discuss the 2020 FCPA Digest and where anti-corruption enforcement may be headed in 2021. Some of the highlights include:
- Intro of the Shearman and Sterling FCPA Digest. What is it? How is compiled and produced?
- 2020 saw total sanctions of approximately $8.24 billion, making 2020 a record-shattering year in terms of quantum of FCPA enforcement penalties. What does this mean going forward?
- There was growing cooperation between the FCPA enforcement agencies and other U.S. government entities, including OFAC and the CFTC. What might this mean for anti-corruption enforcement going forward? What might be the impact of CFTC enforcement of the FCPA going forward?
- Did the international cooperation and enforcement in the Goldman Sachs FCPA enforcement action by state agencies such as the New York DFS signal another type of increased cooperation in investigation and enforcement?
- Does the prosecution of Thomas Moyer Apple Global Head of Security, indicate a potential shift in the theoretical underpinnings of FCPA enforcement? Read in conjunction with the Relator’s actions in Opinion Release 20-01, might this signal a new approach to FCPA application?
- Will the application NDAA influence or even inform FCPA requirements around due diligence on third-parties which are shell companies?
- What, if any, changes to FCPA enforcement under the Biden Administration?
Resources
Check out a copy of the Shearman & Sterling FCPA Digest here.
In today’s edition of Sunday Book Review:
- Brighton Rock
- The Power and the Glory
- Our Man in Havana
- The Third Man
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this show, we visit about how and why corp compliance functions need to have more effective communications during the work from home environment. Some of the highlights include:
The Problem
- People are disconnected – lose connection and trust
- One of the main influences on behavior is peer pressure/group think. If you lose connection with colleagues, it’s easy to start thinking “everybody’s doing it” kind of thing.
- It’s easy to think that leadership doesn’t care
- They may feel invisible, i.e., no one will know about their bad behavior.
- It’s hard to get airtime on comms channels
People are multitasking more than ever
- There are also new risks – privacy, gifts, etc.
- It’s sometimes harder to do the right thing. Resources are not as readily available.
Creative Comms Can Help
- Need to find ways to increase your visibility
- Short commercials advertising resources – doesn’t take a lot of time.
- Provide to leaders to play prior to zoom meetings
- Embed on intranet and newsletters
- Embed in other departments trainings and newsletter
- Commercial
- Integrity Themed Talk Shows – showing your people talking about the issues and challenges…but not a talking head video
- Needs to be interesting to stand out and needs to be interesting so others will carry the message on your behalf
Resources:
Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)
Learnings & Entertainments (Website)
60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.
Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show, that explains corporate risk topics and why employees should care.
Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.
Tales from the Hotline – check out some samples.
It’s not a bad idea for leadership to involve employees in hopes that they will increase their knowledge, become more invested in the work, and overall become a stronger asset for the team. But, involvement is only half of the solution that will earn you those results you want. What leaders must do is both involve AND engage employees. In today’s episode, were going to break down the “what, how, and why” behind involving and engaging employees.
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