Tag: Avi Singer

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Innovation in Compliance

Frictionless and Engaging Compliance Training with Avi Singer

On this week’s episode, Tom’s guest Avi Singer talks about how to make it easier for employees to understand and complete compliance training. Compliance training refers to the process of educating employees on laws, regulations, and company policies that apply to their day-to-day job responsibilities. The goal is for everyone in an organization to have compliance training, and for it to be frictionless for employees to access and complete. 

Avi Singer is the founder and CEO of Showd.me, a company that is helping organizations provide remote and on-demand compliance training solutions, specifically in the healthcare space. He is extremely passionate about highlighting the importance of compliance training, noting that it is often required in order for organizations to comply with regulations. He is described by his colleagues as a “bright professional who can understand complex business solutions and offer creative solutions to problems.” 

 

Here are some key points Tom and Avi talk about:

  • Avi explains how he persuades clients to utilize resources from his company Showd.me to have their employees take its compliance training. 
  • Avi believes compliance training should be easy to understand and pass a quiz on. 
  • The government expects targeted compliance training to address issues like racial sensitivity or harassment, Avi explains to Tom. 
  • Avi highlights the importance of bystander intervention and mandated reporting in potentially harmful situations and the best way to execute it in a clear and nuanced fashion.
  •  If additional training or intervention is required, Avi says, companies should have an HR person who can help address investigations and create policies around compliance.
  • AVI discusses pronoun training, how it should be conducted in order to get the message to the right person, and how to ensure employees are addressed in an appropriate manner.
  • The goal is for everyone in an organization to have compliance training, and for it to be frictionless for employees to access and complete, Avi says.
  • Cost savings can be achieved by reducing liability and risk, as well as by making compliance part of the normal training process.

 

KEY QUOTE:

“You don’t have to be perfect. I think that our training is not like, ‘Hey, you need to know the nuances of harassment or the nuances of what constitutes the mandatory reporter situation or what constitutes abuse’. It’s more like, ‘The law says if you see this going on you have to do something’.” – Avi Singer

 

Resources

Avi Singer | LinkedIn | Twitter 

showd.me 

Categories
Innovation in Compliance

Compliance as a Service with Avi Singer


 
Avi Singer is the founder and CEO of Showd.me, a company that is helping organizations provide remote and on-demand compliance training solutions, specifically in the healthcare space. Tom Fox welcomes him to this week’s show to talk about how Showd.me helps its clients and compliance as a service.  
 

 
The Commercialization of Compliance
Avi tells Tom that the name Showd.me came from a common experience: when you ask someone how they learned to do something they would usually reply, “Somebody showed me”. Showd.me began as a platform that was designed for companies to implement social and peer-to-peer learning. This means that it allows new employees to learn and train from more experienced employees across the organization, via an easy-to-use learning management platform. They grasped the opportunity to break into the healthcare compliance industry, where they aid in hiring, developing, retaining, and certifying the organization’s employees. 
 
Compliance as a Service
Tom asks Avi to define compliance as a service and how the concept resonates for him in the marketplace. Compliance as a service is providing a platform where compliance training can be readily accessible for those who require it, Avi responds. “In the compliance marketplace the platform is important, the technology, the learning management platform is important, and accessibility is important, and whether people can use it is important,” Avi explains. He adds that making it in the compliance as a service industry, means tailoring the content and the training for their audience, in order to achieve the organization’s goal. 
 
Talent Acquisition and Retention 
In a response to Tom’s question, Avi explains how Showd.me helps an organization with setting up their new hires for success. He says that there are two concepts that they take into consideration during the application and hiring process. They are hiring for a while and hiring for now. When hiring for a while, you should focus on selling your organization as the ideal work environment, where future employees can see themselves thriving. Showd.me helps their clients by doing the paperwork and remote training for the prospective “hired for a while” employees. Additionally, they provide support for every step of the new journey for the new employees. 
 
When hiring for now, clients are encouraged to ensure that the application, interview, and hiring process happens as quickly as possible by utilizing an online platform. Tom then asks how they would alter their training in the future to maintain talent acquisition and retention. Avi replies that fervent data analysis is the answer: they can identify which training techniques work and which ones have stopped working. 
 
Looking Ahead
Tom asks Avi how technological advancements would affect the process of compliance going into 2025. Avi explains that whenever a company implements a new compliance requirement, it is in addition to the previous requirements, which may get confusing. Therefore, you must have systems with processes in place to combat the changing times as efficiently as possible. 
 
Resources
Avi Singer | LinkedIn | Twitter 
showd.me