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The Ultimate Guide to Culture Assessment

Assessing an organization’s various aspects is crucial for its success. From ethics to workplace dynamics, leaders need to consider multiple factors to create a transparent and efficient work environment—in short, a better culture. In this blog post, we will explore the importance of assessing ethics, speed of implementation, trust, stress, diversity, equity, and inclusion in organizations.

Why should an organization prioritize assessing ethics, speed of implementation, and trust for organizational success? Of course, there is the regulator aspect, as exemplified by Deputy Attorney General Lisa Monaco in October 2021, who recognized the need for companies to assess, manage, monitor, and improve their corporate culture. Her vision was then memorialized in the 2023 Evaluation of Corporate Compliance Programs (ECCP) update, announced in January 2023. In the ECCP, the Department of Justice (DOJ) asked the following questions: How often and how does a company measure a culture of compliance? What are your hiring and incentive structures around compliance? What steps have you taken in response to your measurements of compliance? Yet the more compelling reason is the business basis for corporate culture.

A successful culture assessment involves assessing various areas of an organization’s culture to shape a solid, high-performing environment. The assessment should focus on values, ethics, mission clarity, employee engagement, trust, and communication to identify areas of strength and improvement. By optimizing the process, compliance professionals can gain valuable insights that guide them in creating a culture that fosters integrity, collaboration, and superior performance.

Assessing culture within an organization is crucial for maintaining a positive reputation and building trust with stakeholders. It ensures that the organization operates with integrity and follows ethical guidelines in all its practices. Speed of implementation is also important, as it allows organizations to adapt quickly to changing market conditions and stay ahead of the competition. On the other hand, trust is the foundation of any successful organization. Building trust among employees, customers, and partners creates a positive work environment and fosters collaboration and innovation. To prioritize these aspects, leaders can set clear ethical guidelines, streamline processes for faster implementation, and actively work on building trust through open communication and transparency.

What role do stress, diversity, equity, and inclusion play in evaluating workplace dynamics and your organization’s culture? Stress can significantly impact workplace dynamics, affecting employee morale, productivity, and overall well-being. Organizations need to assess and address workplace stress sources to create a positive and supportive environment for employees. Diversity, equity, and inclusion are key factors in evaluating workplace dynamics. A diverse and inclusive workforce brings different perspectives and ideas, leading to better decision-making and innovation.

To address stress in the workplace, leaders can offer resources for mental health support, promote work-life balance, and create a culture of open communication. To foster diversity, equity, and inclusion, organizations can implement diversity training programs, establish inclusive hiring practices, and create opportunities for underrepresented groups to thrive.

One area that compliance professionals do not talk enough about is trust. Trust is the cornerstone of any successful organization. It creates a foundation of respect, collaboration, and teamwork among employees, leading to increased productivity and job satisfaction. Trust also fosters organizational transparency, allowing for open communication and accountability at all levels. To build trust in the workplace, compliance professionals and, indeed, all business leaders must lead by example, communicate openly and honestly, and establish a culture of trust and respect. By prioritizing trust, companies can create an environment where employees feel empowered and motivated to perform at their best.

A culture assessment helps organizations create a positive and productive workplace environment by measuring various aspects of culture, providing actionable insights, and emphasizing audibility and transparency. With regulators’ increasing focus on corporate culture, a culture assessment can also help companies demonstrate their commitment to ethical behavior and compliance. By utilizing this tool, organizations can drive better leadership, improve employee engagement, and ultimately enhance their bottom line.

Assessing ethics, speed of implementation, trust, stress, diversity, equity, and inclusion are essential to building a successful and sustainable organization. By prioritizing these aspects, compliance professionals and business leaders can create a transparent and efficient work environment that fosters collaboration, innovation, and success.

 If you feel overwhelmed by the complexity of assessing and improving your organization’s culture, then you are not alone. The struggle to identify cultural deficiencies and areas for improvement within the multifaceted aspects of organizational culture can be daunting. It would be best to break free from the overwhelming process and gain the insights you need to enhance your organization’s performance and productivity. Following these precepts will help you uncover the key to unlocking a culture that drives success.

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This Week in FCPA

Episode 276 – the World Series Champs edition


As Tom mourns the Astros loss, he tips his cap to the WS Champs Atlanta Braves. He and Jay reflect on some of the top compliance and ethics stories in the World Series Champs edition. 

Stories

1.     DAG Lisa Monaco announces changes to white collar enforcement.  Matt Kelly in Radical Compliance. Tom in the FCPA Compliance and Ethics Blog. Tom and Matt Kelly in Compliance into the Weeds.
2.     Why health should be a part of ESG. John Godfrey in CCI.
3.     Keeping track of 3rd party risks. Mike Volkov in Corruption Crime and Compliance.
4.     What is ‘effective compliance’? Dick Cassin explores in the FCPA Blog.
5.     ABC Compliance: Good Governance issue. Joe Grady in GAB.
6.     Did a dysfunctional culture on the Rush movie set lead to a death? Sonia Rao in the Washington Post.
7.     Unclear values can lead to ethical lapses. Brett Beasley in ND Center for Ethical Leadership.
8.     New ABC law coming? Matt Kelly in Radical Compliance.
9.     Simplifying data governance. Alym Rayani in CCI.
10.  Gensler says crypto needs oversight. Mengqi Sun in the WSJ Risk and Compliance Journal. 

Podcasts and Events

11.  Compliance Week 2022 opens for registration. Sign up here.
12.  Welcome to the newest addition to the Compliance Podcast Network, Hidden Traffic, hosted by Gwen Hassan. In this podcast, host Gwen Hassan helps compliance professionals assess human trafficking risk and leverage their organization’s resources to root out this tragic problem. Check out Episode 1, where Gwen visits with Matt Friedman.
13.  Are you exasperated? Then check, F*ing Argentina. In this podcast series co-hosts Tom Fox and Gregg Greenberg, author of F*ing Argentina explore the current American psyche of being overworked, over leveraged, overtired and overwhelmed. Find out about modern America’s exasperation with well…exasperation. In Episode 8, an exasperating meeting with a dog and its owner on the streets of NYC.
14.  This month on The Compliance Life, I visit with Wendy Badger, CCO at Tennant. In Part 1, she details her academic career and early professional life.
15.  How does a Compliance Bible become a best-seller? Check out Tom’s appearance on the C-Suite Network’s Best Seller TV to find out.  Purchase The Compliance Handbook, 2nd edition here.
Tom Fox is the Voice of Compliance and can be reached at tfox@tfoxlaw.com. Jay Rosen is Mr. Monitor and can be reached at jrosen@affiliatedmonitors.com.