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Innovation in Compliance

Innovation in Compliance: Invitational Leadership for Employee Engagement Success With Dr. Dennis Cummins

Innovation comes in many forms, and compliance professionals need not only to be ready for it but also to embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. In this episode, host Tom visits with Dr. Dennis Cummins to discuss his new book, “Invitational Selling: The Human Connection Advantage.”

Dr. Dennis Cummins, a globally recognized authority on invitational selling, champions a sales approach that prioritizes building authentic connections over traditional hard-sell techniques. Rooted in his extensive experience selling from the stage, Dr. Cummins believes in the transformative power of meaningful conversations to understand and effectively meet customer needs. His philosophy is detailed in his new book, “Invitational Selling: The Human Connection Advantage,” which promotes inviting customers to engage rather than pressuring them into a purchase, fostering authentic relationships that extend beyond mere transactions. Proceeds from the book benefit the Make-A-Wish Foundation. His book also underscores the potential of invitational selling to inspire collaboration within organizations and families, reflecting his commitment to empowering others through shared skills and talents.

Key highlights:

  • Relationship-Driven Sales Approach
  • Invitational Leadership for Employee Engagement
  • Profitability through Open Communication Culture
  • Humanizing AI to Build Trust and Connection
  • Invitational Selling: Creating Authentic Business Connections

Resources:

Dr. Dennis Cummins on LinkedIn

Dr. Dennis Cummins Website

Invitational Selling: click here 

Innovation in Compliance was recently honored as the Number 4 podcast in Risk Management by 1,000,000 Podcasts.

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SBR - Authors' Podcast

SBR-Author’s Podcast: Invitational Selling: Building Trust, Engagement, and Human Connection in a Digital World with Dr. Dennis Cummins

Welcome to the SBR-Author’s Podcast! In this podcast series, Host Tom Fox visits with authors in the compliance arena and beyond. In this episode, Tom Fox welcomes Dr. Dennis Cummins to talk about his new book “Invitational Selling: The Human Connection Advantage.”

Dr. Cummins to discuss his new book, which grew from his experience “selling from the stage” and from learning that pressing less and connecting more led to better results. Dr. Cummins argues that traditional high-pressure sales tactics are failing because buyers have more information, face constant messaging, and are increasingly skeptical, while AI-driven speed and automation can erode authenticity and trust. He defines invitational selling as a three-phase framework: connect, convey, and convert by inviting next steps. This is usable not only for products but for leaders seeking organizational buy-in, speak-up/listen-up cultures, and engagement that reduces resistance and turnover. He shares a story about his late daughter, Lauren, selling bracelets as a lesson in rapport, value, and meaning. The book launches April 28, with launch proceeds donated to Make-A-Wish Foundation.

Key highlights:

  • Why Write This Book
  • Connect Convey Convert
  • Beyond Sales Organizational – Buy In
  • Speak Up Listen Up Culture
  • Inviting Beats Telling
  • Using AI Without Losing Trust

Resources:

Dr. Dennis Cummins on LinkedIn

Dr. Dennis Cummins Website

Invitational Selling click here

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