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Principled Podcast

Principled Podcast: S11E5 | Insights from Snap: How E&C Programs are Adapting to the Evolving Risk Landscape

With escalating risks becoming more severe and frequent globally, Ethics and Compliance (E&C) initiatives are intensifying their focus on risk mitigation. LRN’s 2024 Ethics & Compliance Program Effectiveness Report, drawing insights from over 1,400 E&C professionals worldwide, underscores this trend. Our research indicates that value-driven programs exhibit superior effectiveness and demonstrate a robust correlation with diminished risks and improved business performance.

Amidst this evolving risk landscape, how are E&C programs adapting? What are the prevailing strategies, and how do they manifest in everyday program operations?

In this episode of the Principled Podcast, host Emily Miner discusses key findings from the North American edition of the 2024 Ethics & Compliance Program Effectiveness Report with Snap’s Global Head of Integrity and Compliance Legal.

Guest: Nicole Diaz

Episode Cover - Nicole Diaz - Season 11 Episode 5 Insights from Snap

Nicole Diaz is a Harvard Law School graduate and integrity-first compliance attorney with over a decade of experience in investigations and civil and criminal litigation.  Her passion is building open cultures that maximize positive social impact and minimize ethical blind spots. She currently serves as Snap Inc.’s Global Head of Integrity & Compliance Legal, where she oversees the company’s Code of Conduct, leads risk management in key areas such as anti-bribery, conflicts of interest, and trade law, runs internal investigations, and works cross-functionally to embed ESG strategy into corporate governance.  Before working at Snap, Nicole worked at Skadden Arps and Willenken and clerked for a US District Court.

Nicole has led legal diversity efforts throughout her career, most recently helping to found the Snap Legal Diversity group and the Los Angeles chapter of the Law in Tech Diversity Collaborative Pipeline Program.  She has also served as an Ambassador for the California Minority Council Program (CMCP) (2017-2020 Term), Chair of the CMCP In-House Counsel Committee, and an active alum of the Leadership Council on Legal Diversity (2016 Fellow).

Host: Emily Miner

Episode_Card_Emily_Miner

Emily Miner is Vice President of Advisory Services at LRN. She advises executive leadership teams on actively shaping and managing their ethical culture through deep quantitative and qualitative understanding and engagement. She emphasizes co-creative, bottom-up, and data-driven approaches to foster ethical behavior and inform program strategy. Emily has led engagements with organizations across various industries, including healthcare, technology, manufacturing, energy, professional services, and education. She co-leads LRN’s flagship research on E&C program effectiveness and is a thought leader in organizational culture, leadership, and E&C program impact. Before LRN, Emily applied her behavioral science expertise in the environmental sustainability sector. She worked with non-profits and municipalities, facilitated earth science research in academia, and contributed to drafting and advancing international climate policy goals. She holds a Master of Public Administration in Environmental Science and Policy from Columbia University and graduated summa cum laude from the University of Florida with a degree in Anthropology.

Get a copy of the North America edition of LRN’s 2024 Ethics & Compliance Program Effectiveness Report.

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Principled Podcast

Principled Podcast – S10E9: What are the Latest Global Standards and Trends in E&C Program Effectiveness?

What you’ll learn on this podcast episode

Since 2014, LRN has published an annual Ethics & Compliance Program Effectiveness Report that reflects the input of ethics, compliance, and legal professionals from around the world. These reports aim to identify key differentiators that make some E&C programs more effective than others—especially in the midst of global risks and crises. But the risk landscape has shifted dramatically over the last few years; we’ve experienced the COVID-19 pandemic, worldwide political upheaval, and the start of the war in Ukraine. How are E&C programs weathering these challenges? What changes have they made to adapt, and what global trends are emerging as a result? In this episode of LRN’s Principled Podcast, LRN Advisory colleagues Emily Miner and Susan Divers discuss key findings from a special Global Standards Edition of LRN’s E&C Program Effectiveness Report. 

Download the LRN E&C Program Effectiveness Report – Global Standards Edition. 

Take this 10-minute survey and share your experiences for LRN’s 2024 E&C Program Effectiveness research. Results will be published in February. 

Guest: Susan Divers

Susan_Divers_Principled_Podcast

Susan Divers is a senior advisor with LRN Corporation. In that capacity, Ms. Divers brings her 30+ years’ accomplishments and experience in the ethics and compliance area to LRN partners and colleagues. This expertise includes building state-of-the-art compliance programs infused with values, designing user-friendly means of engaging and informing employees, fostering an embedded culture of compliance and substantial subject matter expertise in anti-corruption, export controls, sanctions, and other key areas of compliance.

Prior to joining LRN, Mrs. Divers served as AECOM’s Assistant General for Global Ethics & Compliance and Chief Ethics & Compliance Officer. Under her leadership, AECOM’s ethics and compliance program garnered six external awards in recognition of its effectiveness and Mrs. Divers’ thought leadership in the ethics field. In 2011, Mrs. Divers received the AECOM CEO Award of Excellence, which recognized her work in advancing the company’s ethics and compliance program.

Mrs. Divers’ background includes more than thirty years’ experience practicing law in these areas. Before joining AECOM, she worked at SAIC and Lockheed Martin in the international compliance area. Prior to that, she was a partner with the DC office of Sonnenschein, Nath & Rosenthal. She also spent four years in London and is qualified as a Solicitor to the High Court of England and Wales, practicing in the international arena with the law firms of Theodore Goddard & Co. and Herbert Smith & Co. She also served as an attorney in the Office of the Legal Advisor at the Department of State and was a member of the U.S. delegation to the UN working on the first anti-corruption multilateral treaty initiative.

Mrs. Divers is a member of the DC Bar and a graduate of Trinity College, Washington D.C. and of the National Law Center of George Washington University. In 2011, 2012, 2013 and 2014 Ethisphere Magazine listed her as one the “Attorneys Who Matter” in the ethics & compliance area. She is a member of the Advisory Boards of the Rutgers University Center for Ethical Behavior and served as a member of the Board of Directors for the Institute for Practical Training from 2005-2008.

She resides in Northern Virginia and is a frequent speaker, writer and commentator on ethics and compliance topics. Mrs. Divers’ most recent publication is “Balancing Best Practices and Reality in Compliance,” published by Compliance Week in February 2015. In her spare time, she mentors veteran and university students and enjoys outdoor activities.

Host: Emily Miner

Host - Emily Miner

Emily Miner is a vice president in LRN’s Ethics & Compliance Advisory practice. She counsels executive leadership teams on how to actively shape and manage their ethical culture through deep quantitative and qualitative understanding and engagement. A skilled facilitator, Emily emphasizes co-creative, bottom-up, and data-driven approaches to foster ethical behavior and inform program strategy. Emily has led engagements with organizations in the healthcare, technology, manufacturing, energy, professional services, and education industries. Emily co-leads LRN’s ongoing flagship research on E&C program effectiveness and is a thought leader in the areas of organizational culture, leadership, and E&C program impact.

Prior to joining LRN, Emily applied her behavioral science expertise in the environmental sustainability sector, working with non-profits and several New England municipalities; facilitated earth science research in academia; and contributed to drafting and advancing international climate policy goals. Emily has a Master of Public Administration in Environmental Science and Policy from Columbia University and graduated summa cum laude from the University of Florida with a degree in Anthropology.

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Principled Podcast

Principled Podcast – S10E8: Can vs. Should: How Salesforce Integrates Ethics into AI Technologies

What you’ll learn on this podcast episode

Amid all the conversations about artificial intelligence in the marketplace, there is a growing focus on the ethics behind AI technologies. How do we ensure the responsible development of generative AI tools? What role do we play in the ethical deployment of AI-oriented business initiatives? In this episode of the Principled Podcast, host Emily Miner examines these questions with Rob Katz, the vice president of product management for responsible AI and tech at Salesforce. Listen in as the two discuss what ethical AI means in practice and how organizations can better integrate ethics into the development of their products, technologies, and services.

Read the National Institute of Standards in Technology’s AI Standards. 

Read Salesforce’s AI Acceptable Use Policy 

Guest: Rob Katz

Rob Katz – Grayscale

Rob Katz is the vice president of Product in Salesforce’s Office of Ethical and Humane Use of Technology. He co-leads Salesforce’s Responsible AI & Tech team, which ensures the company’s products and software are designed, developed, and delivered based on a foundation of Responsible AI principles and best practices. He and his wife Clara live in the Seattle area with their two children.

Host: Emily Miner

Host - Emily Miner

Emily Miner is a vice president in LRN’s Ethics & Compliance Advisory practice. She counsels executive leadership teams on how to actively shape and manage their ethical culture through deep quantitative and qualitative understanding and engagement. A skilled facilitator, Emily emphasizes co-creative, bottom-up, and data-driven approaches to foster ethical behavior and inform program strategy. Emily has led engagements with organizations in the healthcare, technology, manufacturing, energy, professional services, and education industries. Emily co-leads LRN’s ongoing flagship research on E&C program effectiveness and is a thought leader in the areas of organizational culture, leadership, and E&C program impact.

Prior to joining LRN, Emily applied her behavioral science expertise in the environmental sustainability sector, working with non-profits and several New England municipalities; facilitated earth science research in academia; and contributed to drafting and advancing international climate policy goals. Emily has a Master of Public Administration in Environmental Science and Policy from Columbia University and graduated summa cum laude from the University of Florida with a degree in Anthropology.

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Principled Podcast

Principled Podcast – S9 E14 – From Basic to Best in Class: Evolving Hexcel’s Compliance Program

What you’ll learn on this podcast episode

How do you move your ethics and compliance program along the journey from basic to best in class? How do you keep momentum amid a major business disruption and downturn? And how do you make progress on the holy grail of compliance objectives—a speak-up culture?  In this episode of LRN’s Principled Podcast, host Emily Miner is joined by Gail Lehman, the EVP, general counsel, and secretary at Hexcel Corporation. Listen in as Gail shares how this high-tech materials manufacturing company has evolved its compliance program over the past five years and what that’s meant for the company’s culture.

Guest: Gail Lehman

Gail Lehman – Grayscale

Gail Lehman is the executive vice president, general counsel, and corporate secretary at Hexcel Corporation, having joined Hexcel in January of 2017. Hexcel is headquartered in Stamford, Connecticut. Gail oversees the legal and trade compliance functions for this NYSE public company, a leading global producer of advanced composites for commercial aerospace, space and defense, and various industrial markets. She is also the leader of Hexcel’s Sustainability program at a corporate level. Gail serves as a trusted strategic advisor to the board, chief executive officer, and business teams. Upon joining the company, Gail restructured the legal and trade functions to align with Hexcel’s business teams and operational objectives. She re-engineered the Code of Business Conduct program, redrafting the code and rolling out specially tailored “speak up” ethics training and messaging across all global locations. She collaborates with other senior leaders and teams to drive Hexcel’s sustainability efforts and major growth, strategic and commercial activities, including mergers and acquisitions, cyber incident readiness, and contracting with the company’s critical customers and suppliers.  

Prior to joining Hexcel, Gail served as chief administrative officer, general counsel, and corporate secretary at Noranda Aluminum Holding Corporation. Prior to Noranda, Gail was vice president, general counsel, and corporate secretary at both Hawker Beechcraft Corporation and Covalence Specialty Materials Corporation. Earlier she rose through the ranks of the law department at Honeywell International. She began her career at the law firm of Lowenstein, Sandler in Roseland, NJ after serving a federal judicial clerkship in the District Court in New Jersey. 

Gail has a degree in psychology from Rutgers College, a graduate degree in educational psychology from Rutgers Graduate School of Education, and a law degree with high honors from Rutgers University School of Law. She has served on several non-profit boards, including currently for the Women’s Business Development Council in Stamford, Connecticut. 

Host: Emily Miner

Episode_Card_Emily_Miner

Emily Miner is a vice president in LRN’s ethics and compliance Advisory practice. She counsels executive leadership teams on how to actively shape and manage their ethical culture through deep quantitative and qualitative understanding and engagement. A skilled facilitator, Emily emphasizes co-creative, bottom-up, and data-driven approaches to foster ethical behavior and inform program strategy. Emily has led engagements with organizations in the healthcare, technology, manufacturing, energy, professional services, and education industries. Emily co-leads LRN’s ongoing flagship research on E&C program effectiveness and is a thought leader in the areas of organizational culture, leadership, and E&C program impact.

Prior to joining LRN, Emily applied her behavioral science expertise in the environmental sustainability sector, working with non-profits and several New England municipalities; facilitated earth science research in academia; and contributed to drafting and advancing international climate policy goals. Emily has a Master of Public Administration in Environmental Science and Policy from Columbia University and graduated summa cum laude from the University of Florida with a degree in Anthropology.