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GWIC Roundtable: The Importance and Challenges of Compliance in Corporate America

The compliance profession plays a crucial role in ensuring ethical practices and maintaining regulatory compliance within corporate America. In a recent episode of the Great Women in Compliance Podcast, Lisa Fine and Ellen Hunt, a former Chief Ethics and Compliance Officer, chief Audit Officer and Chief Privacy Officer, and currently Principal Consultant and Advisor with Spark Consulting;  hosted Gwen Hassan, Deputy Chief Compliance Officer at Unisys (and host of the award winning Hidden Traffic podcast) and Kim Yapchai, currently a board member of Direct Women, which is a nonprofit focused on promoting women to be public company board members and expert in a variety of corporate areas including ESG, corporate governance, M&A, compliance and Supply Chain. They discussed the importance and challenges of the compliance profession in today’s corporate landscape.

One of the key challenges highlighted by Yapchai is the struggle for recognition and resources within organizations. Compliance professionals often report to the General Counsel (GC) rather than the CEO, which can hinder their ability to have a seat at the table and influence decision-making processes. Additionally, limited access to data and budget constraints can further impede the effectiveness of compliance programs.

Yapchai see Compliance 1.0 as “being the police. Compliance 2.0, looking at culture and working with HR. Compliance 3.0 I think is really the type of ESG role that I had in my last role and reported to the CEO as part of the executive leadership team.” She believes this is another step in the compliance function being changed. It has moved to “to revenue protector, brand protector incorporating know and it is the people that drive everything. And all of this leads to better profits, it’s better risk management.”

To overcome these challenges, the speakers emphasize the need for compliance professionals to build key relationships, understand the nuances of the business, and effectively communicate the value of compliance programs. Hassan suggests that speaking the language of the business, using terms like return on investment (ROI), and showcasing the financial impact of compliance efforts can help gain traction and support from the C-suite and the board. By demonstrating the value of compliance in dollars, compliance professionals are more likely to capture the attention of business leaders who think in terms of profit margins and ROI.

The speakers also stress the importance of continuous growth and adaptation in the compliance profession. As the business landscape evolves, compliance professionals must stay abreast of new challenges, such as ESG (Environmental, Social, and Governance) and AI (Artificial Intelligence). They need to actively seek opportunities to expand their roles beyond traditional compliance functions and become revenue protectors and brand protectors. By incorporating culture and working closely with HR, compliance professionals can contribute to better risk management and overall profitability.

However, the speakers caution against complacency and the risk of devaluing the work of compliance professionals. Hassan believes that if the profession fails to grow and adapt, it could contribute to the moral decline of corporate America. Compliance professionals have a unique opportunity to shape the values and impact of organizations, not just in terms of financial success but also in making the world a better place for all stakeholders. By embracing a holistic view of what a company represents, compliance professionals can help drive positive change and ensure ethical practices.

Hassan went on to say she has ‘tempered optimism’ for the compliance profession. She believes that employees know what our intent and what we are trying to do. She notes that the compliance profession has “done herculean work in some particularly crazy times, especially over the last ten to 15 years.” Yapchai agreed and related that “when I started, the concept of a compliance officer and a compliance function was something that was brand new and really a heavy lift when talking to companies about compliance because it was almost unheard of to have a separate compliance department and a separate compliance team and report into the board.” In many ways compliance was seen as an  “offshoot of what the law department was already doing” but there has been much improvement in that view.  The status of the profession has been elevated and there are now colleges and law schools that are now teaching separate programs in compliance. This means that Gen Z and Millennials are studying compliance as a specific degree.

Creating a supportive community, or what the speakers refer to as a “Blue Zone,” is also crucial in combating the stress and loneliness that can come with the compliance profession. It helps people live longer and healthier, but the concept that you can create your own right with your surroundings and the way your daily habits and other things you can create your own. All of the speakers feel that it is important for ethics and compliance professionals to have their blue zone or their network or their support group by connecting with peers and sharing experiences, compliance professionals can find support and inspiration to navigate the challenges they face.”

In conclusion, the compliance profession in corporate America is of utmost importance in ensuring ethical practices and regulatory compliance. However, it faces challenges such as limited resources, lack of recognition, and the need to continuously adapt to a changing business landscape. By building relationships, understanding the business, and effectively communicating the value of compliance programs, compliance professionals can overcome these challenges and contribute to the success and ethical standing of their organizations.

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The Compliance Life

The Compliance Life-Kim Yapchai, Make Tomorrow Better (and have some fun)


The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Kim Yapchai, the Chief Counsel – Environmental, Social & Governance at Tenneco Inc.  This encompasses both compliance and sustainability.
Kim calls herself a “businessperson with a law degree” and she has had a distinguished career in the in-house world. She held in-house positions at Ford Motor Credit Company and Masco before moving to Whirlpool to become the company’s first Chief Compliance Officer. From there she moved to Tenneco to the CCO chair and then into her current role. Further, she is the company’s first Chief Sustainability Officer. In this role, she is working to improve transparency of information shared with stakeholders, set goals, and promote the use of that information by investors, customers, and others. Kim has received numerous awards include the prestigious Top Minds in Compliance Award from Compliance Week.
In this fourth and final episode, Kim discusses receiving the designation of Chief Sustainability Officer and how that intersects with her role as CCO. We conclude with a look at where the risk management professional and risk management profession might be in 2030 and beyond. Finally, in her role as Chief Sustainability Officer, Kim wants to work to “Make Tomorrow Better”.

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The Compliance Life

Kim Yapchai, In the CCO Chair


The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Kim Yapchai, the Chief Counsel – Environmental, Social & Governance at Tenneco Inc.  This encompasses both compliance and sustainability.
Kim calls herself a “businessperson with a law degree” and she has had a distinguished career in the in-house world. She held in-house positions at Ford Motor Credit Company and Masco before moving to Whirlpool to become the company’s first Chief Compliance Officer. From there she moved to Tenneco to the CCO chair and then into her current role. Further, she is the company’s first Chief Sustainability Officer. In this role, she is working to improve transparency of information shared with stakeholders, set goals, and promote the use of that information by investors, customers, and others. Kim has received numerous awards include the prestigious Top Minds in Compliance Award from Compliance Week.
In this third episode, Kim discusses her move to the CCO chair at Whirlpool and then Tenneco. In the CCO role she had her first interactions with the Board of Directors and found they understood that compliance is a journey it is extremely hard to be perfect. She also worked to change the impression of the CCO as ‘Dr. No from the Land of No.’ Have you thought about a Candy Station in your Compliance Department? Kim explains how she used this simple idea to help foster breaking through silos.

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The Compliance Life

Kim Yapchai, Journey to the CCO Chair


The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Kim Yapchai, the Chief Counsel – Environmental, Social & Governance at Tenneco Inc. This encompasses both compliance and sustainability.
Kim calls herself a “businessperson with a law degree” and she has had a distinguished career in the in-house world. She held in-house positions at Ford Motor Credit Company and Masco before moving to Whirlpool to become the company’s first Chief Compliance Officer. From there she moved to Tenneco to the CCO chair and then into her current role. Further, she is the company’s first Chief Sustainability Officer. In this role, she is working to improve transparency of information shared with stakeholders, set goals, and promote the use of that information by investors, customers, and others. Kim has received numerous awards include the prestigious Top Minds in Compliance Award from Compliance Week.
In this second episode, we take up the in-house roles In Kim held on her road towards the CCO chair. At Masco she was given the compliance portfolio and this was her first exposure to corp compliance. She was determined to “take the grown out of compliance” and did so by using humor and storytelling in compliance training. Kim said that employees that are engaged by and with compliance become ambassadors for compliance. At Masco as her first exposure to compliance on the international stage as well, learning you need to leave room to tailor compliance to local culture.

Categories
The Compliance Life

Kim Yapchai, a Business Person with a Law Degree


The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Kim Yapchai, the Chief Counsel – Environmental, Social & Governance at Tenneco Inc.  This role encompasses both compliance and sustainability.
Kim calls herself a “businessperson with a law degree” and she has had a distinguished career in the in-house world. She held in-house positions at Ford Motor Credit Company and Masco before moving to Whirlpool to become the company’s first Chief Compliance Officer. From there she moved to Tenneco to the CCO chair and then into her current role. Further, she is the company’s first Chief Sustainability Officer. In this role, she is working to improve transparency of information shared with stakeholders, set goals, and promote the use of that information by investors, customers, and others. Kim has received numerous awards include the prestigious Top Minds in Compliance Award from Compliance Week.
In this first episode, we consider Kim’s undergraduate degree in economics and how this informed her decision that led her down the path to the CCO chair. She sees compliance as practicing preventative law. Kim went in-house straight out of law school and began her career as a part of the business team. She discusses some of the leadership lessons she learned from CEOs she has worked with in her career.

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Great Women in Compliance

Kim Yapchai-Transforming Compliance

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley.

In this episode of GWIC, Lisa speaks with Kim Yapchai, who is the Chief Ethics and Compliance Officer for Tenneco.  Kim did not start in the ethics and compliance field by choice – she became responsible for ethics and compliance during the 2008-2009 recession as part of a large staff reduction.
Kim went from an involuntary compliance officer to a leader in the ethics and compliance community by developing a program based on “transformational leadership” – developing a holistic program, working with her team and achieving results in both her prior and current role, both in E&C and in corporate social responsibility.
A great deal of Kim’s career has been in the automotive and manufacturing industries, two  male-dominated industries.  She discusses how she has thrived in these industries as a woman, and a person with a blended heritage.
Kim is also a great supporter of ethics and compliance professionals and discusses how she uses LinkedIn and building her network to help others…and how that is something she enjoys.
Join the Great Women in Compliance community on LinkedIn here.