In today’s edition of Sunday Book Review:
Obviously, in every compliance program, the ethical tone of a company and accountability all starts at the top and, most specifically, senior management. The 2020 Guidance stated, “Beyond compliance structures, policies, and procedures, it is important for a company to create and foster a culture of ethics and compliance with the law at all levels of the company. The effectiveness of a compliance program requires a high-level commitment by company leadership to implement a culture of compliance from the middle and the top.” This requirement is more than simply the ubiquitous “tone-at-the-top,” as it focuses on the conduct of senior management. The DOJ wants to see a company’s senior leadership actually doing compliance. The DOJ asks if company leadership has, through their words and concrete actions, brought the right message of doing business ethically and in compliance to the organization. How does senior management model its behavior on a company’s values and finally, how is such conduct monitored in an organization?
Senior management must share these same values through operationalizing compliance going forward. Lynn Paine, in her seminal article “Managing for Organizational Integrity”, laid out five factors, which can be used as guideposts to not only to set the right tone from senior management on doing business ethically and in compliance, it can lay the groundwork for senior management to model appropriate behavior and then have it monitored by the company going forward.
I once had a Chief Executive Officer (CEO), observe the following, “You want me to be the ambassador for compliance.” I immediately said yes, that is exactly what I need you to do. A CEO, as an “Ambassador of Compliance”, can fully model the conduct that senior management engage in going forward. Another area a CEO can forcefully engage an entire company is through a powerful video message about doing business the right way and in compliance. A great example was a CenterPoint Energy video put out in 2015 after the Volkswagen (VW) emissions-testing scandal became public. The video featured Scott Prochazka, CenterPoint Energy President and CEO. He used the VW scandal to proactively address culture and values at the company and used the entire scenario as an opportunity to promote integrity in the workplace. But more than simply a one-time video, the company followed up with an additional resource, entitled “Manager’s Toolkit – What does Integrity mean to you?”, which managers used to facilitate discussions and ongoing communications with employees around the company’s ethics and compliance programs. Finally, the cost for the video was quite reasonable as it was produced internally.
Three key takeaways:
In today’s edition of Daily Compliance News, I take things in a different direction as I discuss four books I read this year that every compliance professional should read.
Need to get more done in a day? From my own experience, setting boundaries around communication in the workplace is critical to improving productivity. Leaders, pump the brakes for a second! There is a right way and a wrong way to set boundaries. In today’s episode, we’re working through an example of just how to set communication boundaries the right way…and the wrong way.If you want to increase productivity and create a more positive employee engagement experience, listen up! Boundaries are not bad – they’re best! In today’s episode, let’s talk about the why and how!
If you’re looking for tangible action steps and refreshing insights to help ignite the power of your own leadership journey, sign up for my weekly leadership blog HERE. If your business would benefit from higher-performing leaders, check out more information about the comprehensive leadership development training I do HERE.
If you want to reach out to me directly, email alyson@vanhooser.com.
If you enjoyed this episode, will you please subscribe and leave a review? Your reviews help this show get discovered by more incredible leaders just like you. I’m obsessed with helping leaders ignite their performance results and I’d love to have you help me make an impact! Thank you so much! P.S. Share and tag me on social — @AlysonVanHooser — and I’ll share your comments and big takeaways on my feed!
Richard Lummis is on assignment this week so I am pleased to host Nick Gallo, co-CEO of ComplianceLine for a special episode. In this episode Nick and I take a deep dive into Doris Kearns Goodwin’s class Doris Kearns Goodwin Teaches U.S. Presidential History and Leadership, where Pulitzer Prize–winning biographer Doris Kearns Goodwin teaches you how to develop the leadership qualities of exceptional American presidents. In her class, Goodwin shares how some of the greatest presidents have made consequential decisions and how we can use their approach in our own lives. She also talks about how to heal divisions and build consensus. MasterClass is an immersive online experience that offers access to genius by allowing anyone to take online classes with the world’s best leaders, instructors and commentators. MasterClass produces the courses directly with the instructors to capture exactly what the masters want to teach. I highly recommend their classes as a great learning tool.
Some of the highlights include:
Resources
To find out more about MasterClass online learning, click here.
For more information on Doris Kearns Goodwin’s class Doris Kearns Goodwin Teaches U.S. Presidential History and Leadership, click here.
For more information on ComplianceLine, click here.
Everything rises and falls with leadership. Especially because of recent events, if you want yourself and your team to come out of this in a positive way, you have to S.E.E. clearly. If you’re wondering how to do that, I can help.
Today’s episode is quick and straight to the point. To understand the next right action you need to take as a leader, check out the tip in today’s episode!
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Enter the Goodreads Kindle giveaway of my book LEVEL UP here: https://www.goodreads.com/giveaway/show/307739-level-up-elevate-your-game-and-crush-your-goals
Order your physical or Kindle copy of LEVEL UP here: https://www.amazon.com/Level-Up-Elevate-Crush-Goals/dp/1640951970/ref=sr_1_1?keywords=level+up+van+hooser&qid=1580067591&sr=8-1
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If you’re looking for tangible action steps and refreshing insights to help ignite the power of your own leadership journey, sign up for my weekly leadership blog HERE.
If your business would benefit from higher-performing leaders, check out more information about the comprehensive leadership development training I do HERE.
If you want to reach out to me directly, email alyson@vanhooser.com.
If you enjoyed this episode, will you please subscribe and leave a review? Your reviews help this show get discovered by more incredible leaders just like you. I’m obsessed with helping leaders ignite their performance results and I’d love to have you help me make an impact! Thank you so much!
P.S. Share and tag me on social — @AlysonVanHooser — and I’ll share your comments and big takeaways on my feed!
Compliance into the Weeds is the only weekly podcast which takes a deep dive into a compliance related topic, literally going into the weeds to more fully explore a subject. In this episode Matt Kelly and Tom Fox take a look at two examples of ham-fisted leadership; one by Facebook CEO Mark Zuckerberg and the second by NFL Commissioner Roger Goodell. Both also had to respond to employee near revolts over their poor leadership. For Zuckerberg it was his refusal to stop President Trump’s incendiary and race-bait tweeting. For Goodell, it was lack of acknowledge of the racist murder of George Floyd.
Resources
See Matt Kelly blog post, Two Tales of Ham-Fisted Leadership
Richard Lummis is on assignment this week as we are preparing a multi-part series on leadership lessons from the life and Presidency of Theodore Roosevelt. Today, I am hosting Paul Simkins, a long-time leadership and training expert. Simkins believes that we should move away from leadership training to leadership development. He has some unique ideas on how organizations can develop leaders.
Highlights of this podcast include:
Resources
In a world that has been turned upside down, should you be totally transparent with your boss right now or should you put on the façade of perfection? In today’s episode (which ironically was recorded months ago), we are discussing transparency in the workplace. Some people love it. Some people hate it. Let’s see if you change your mind after today’s discussion! I am incredibly excited to have Jennifer Janechek with me on this episode. Jennifer is the director of content strategy at Sound Wisdom. She has her PhD in English literature from the University of Iowa. Feel free to reach out to her at JenniferJ@soundwisdom.com.
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If you’re looking for tangible action steps and refreshing insights to help ignite the power of your own leadership journey, sign up for my weekly leadership blog HERE.
If your business would benefit from higher-performing leaders, check out more information about the comprehensive leadership development training I do HERE.
If you want to reach out to me directly, email alyson@vanhooser.com.
If you enjoyed this episode, will you please subscribe and leave a review? Your reviews help this show get discovered by more incredible leaders just like you. I’m obsessed with helping leaders ignite their performance results and I’d love to have you help me make an impact! Thank you so much!
P.S. Share and tag me on social — @AlysonVanHooser — and I’ll share your comments and big takeaways on my feed!
Jerry Dent is the Practice Leader and Managing Director at Alvarez and Marsal. He joins host Vince Walden to talk about leadership and team communication during times of crisis. One positive thing that arose from the outbreak was that the US and Europe recognized they had a narrow window of preparation from studying the situation in China. Alvarez and Marsal were able to prepare to have an infrastructure that supported a remote environment. He gives examples of what his company is doing to maintain connectivity and productivity across all professional levels, and keep their employees engaged.
The challenge for those in legal and compliance would be the pivot from face-to-face meetings or sessions such as site inspections, interviews, and court appearances. Jerry has faith that quick adaptation will occur. Four risks that are critical due to the switch to a remote environment are: cyber predators, social media and employee conduct, data protection and privacy, and employee engagement and connectivity.
Jerry stresses that we have all been dealt the same hand, businesses included, so no one business has any huge advantage over another. During a crisis, it comes down to a company’s culture and communication to keep it afloat.
Resources
Jerry Dent on LinkedIn
AlvarezandMarsal.com
