Categories
The Ethics Experts

Episode 160 – Dr. Michelle K. Johnston

In this episode of The Ethics Experts, Nick welcomes Dr. Michelle K. Johnston. Dr. Michelle K. Johnston is a management professor, executive coach, and leadership expert who serves as the Gaston Chair of Business at Loyola University New Orleans. Michelle recently published her new book, The Seismic Shift in Leadership: How to Thrive in a New Era of Connection, which is now an Amazon bestseller.
She was named one of the most influential New Orleanians, a top 500 business leader, and a Woman of the Year by CityBusiness.

Executive Coach, Keynote Speaker, Management Professor


https://podcasts.apple.com/us/podcast/the-seismic-shift-with-michelle-johnston/id1625361801

https://www.linkedin.com/in/michelle-johnston-0264b5b/

Categories
Career Can D0

Shattering the Mirrored Door with Ellen Taaffe

On this episode of Career Can Do, Mary Ann Faremouth welcomes Professor Ellen Taaffe, an expert in career development and a prominent advocate for women’s empowerment in the workplace. A leadership coach, TEDx speaker, and Kellogg Professor, Ellen helps leaders create the future they desire. Ellen and Mary Ann explore the “mirrored door” concept that often holds women back in their careers. She shares five success strategies from her upcoming book, The Mirrored Door: Break Through the Hidden Barrier that Locks Successful Women in Place, and provides valuable insights on how to shatter that mirrored door.

Ellen highlights that self-doubt and the pursuit of perfection can hinder career progress. Her advice? Embrace imperfection and take courageous steps forward. It’s not about being perfect; it’s about being authentic and confident. Breaking free from the limitations of traditional leadership molds is crucial. Ellen encourages women to expand their definition of leadership and embrace their unique qualities. By doing so, they can unlock their full potential and lead with authenticity.

 

Feedback isn’t just a formality—it’s a powerful tool for personal and professional development. Ellen shares her own journey with feedback and stresses the importance of asking powerful questions to understand how to improve. Effective feedback delivery, infused with positivity and gratitude, is key. 

 

Listening isn’t just about hearing words; it’s about understanding facts, feelings, and values. Ellen discusses the use of different listening lenses, like gratitude and curiosity, to enhance communication. These skills are invaluable in performance reviews and debriefs, fostering better understanding and collaboration.

 

Resources

Ellen Taaffe on the Web | LinkedIn | Twitter

Faremouth.com

Categories
Corruption, Crime and Compliance

3M’s SEC FCPA Settlement

3M’s recent $6 million settlement with the SEC for violating the FCPA serves as a stark reminder of the risks global companies face in today’s economy and underscores the crucial role of ethics and compliance programs. In this episode of Corruption, Crime and Compliance, Michael Volkov sheds light on the unethical conduct that led to legal repercussions and offers valuable insights into compliance, bribery mitigation, and the importance of tight control over official visits.

You’ll hear Michael talk about:

  • 3M Corporation, a global company, was found to have made improper payments to Chinese healthcare officials employed by state-owned enterprises. These payments were disguised as expenses for attending overseas conferences and educational events.
  • The scheme involved deceptive tactics where 3M presented these events as educational, but in reality, they included tourism and entertainment activities. This included creating fake agendas and hidden tourism components.
  • Employees at 3M’s China operations colluded with travel agencies to set up alternative itineraries that combined tourism activities with the purported educational events. Chinese officials either did not attend the educational events or missed significant portions of them. 3M China employees tracked the impact of these events on the company’s sales. The costs of these trips were improperly recorded as legitimate business expenses, resulting in 3M benefiting by at least $3.5 million in increased sales.
  • In the aftermath of this ethical breach, 3M took crucial steps towards remediation through self-reporting, cooperation with the investigation, and taking disciplinary actions such as terminating employees involved, severing relationships with travel agencies, and enhancing controls over cross-border fund transfers.

 

KEY QUOTES

“But 3M made payments to Chinese healthcare officials from state-owned enterprises or hospitals or healthcare delivery systems to attend overseas conferences, educational events, and healthcare facility visits. And these were paid for presumably as permissible educational events, but they actually were pretexts to provide overseas travel, sightseeing, and entertainment or tourism activities.” – Michael Volkov

 

“3M employees accompanied the Chinese officials on the tourism activities, and the tourism activities included guided tours, shopping visits, day trips to nearby sites, and other leisure activities.” – Michael Volkov

 

“This case also reminds me of a case several years ago called Johnson Controls, where the local China operation was able to secure funding and engaged in a sort of collusion process by which they sought funds and expenditures for less than $5,000. And they did that because it didn’t require corporate approval above just the local level.” – Michael Volkov

 

Resources

Michael Volkov on LinkedIn | Twitter

The Volkov Law Group

Categories
Daily Compliance News

Daily Compliance News: October 2, 2023 – The Welcome to October Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition:

  • Albemarle settles FCPA action.  (FCPA Blog)
  • Shinhan Bank to pay $25MM for ‘compliance problems’. (WSJ)
  • Yet another pre-taliation case, this time DE Shaw pays $10MM. (WSJ)
  • Clear Channel settles FCPA enforcement action. (FCPA Blog)
Categories
Adventures in Compliance

The Memoirs of Sherlock Holmes – Introduction

Welcome to a review of all the Sherlock Holmes stories collected in the work “The Memoirs of Sherlock Holmes.” They appeared in the Strand Magazine from December 1892 to December 1893. Over the next 12 episodes, I will review each story and mine them for leadership, compliance, and ethical lessons.  In this introductory episode, I introduce The Memoirs of Sherlock Holmes.

Arthur Conan Doyle’s Sherlock Holmes is undoubtedly one of literature’s most iconic and enduring characters. The collection of short stories, “The Memoirs of Sherlock Holmes,” showcases the brilliance of Holmes as a detective and the captivating mysteries he solves. Published in the late 19th century, these stories have stood the test of time and continue to captivate readers with their intricate plots, vivid settings, and exploration of human nature.

One of the key factors that impact the success of “The Memoirs of Sherlock Holmes” is Doyle’s meticulous crafting of each character. Holmes is a masterfully developed character known for his unparalleled deductive reasoning and ability to observe even the smallest details. His loyal friend and chronicler, Dr. Watson, provides readers with a relatable perspective and serves as a reminder of the importance of friendship and loyalty.

The collection’s diversity of settings and themes is another strength of “The Memoirs of Sherlock Holmes.” Doyle takes readers from the bustling streets of London to the idyllic English countryside, showcasing his ability to create vivid and immersive environments. Each story explores different aspects of human nature, from jealousy and revenge to love and obsession. This variety keeps the collection fresh and engaging, ensuring readers are constantly intrigued.

One of the most notable stories in “The Memoirs of Sherlock Holmes” is “The Final Problem,” where Doyle initially planned to end Holmes’ character. This decision was driven by the character’s popularity and how Holmes had taken over Doyle’s life as a writer. However, due to popular demand, Doyle continued to write more stories featuring Holmes. This tradeoff between artistic vision and commercial success highlights the challenges authors face when balancing different factors in their work.

The enduring appeal of Sherlock Holmes is a testament to the timeliness of Conan Doyle’s storytelling. Holmes has become a symbol of deductive reasoning and the power of logic, solidifying his place in literature and popular culture. Countless literary and on-screen adaptations continue to breathe life into this beloved character, further emphasizing his impact.

“The Memoirs of Sherlock Holmes” is a literary treasure that continues to captivate readers with its brilliant detective work, memorable characters, and captivating mysteries. Doyle’s ability to craft intricate plots and showcase the brilliance of Holmes has solidified this collection’s place in the pantheon of great detective fiction. Whether you are a longtime fan or new to Sherlock Holmes, “The Memoirs of Sherlock Holmes” is a must-read that will transport you to a world of intrigue, deduction, and timeless storytelling.

Conan Doyle left an indelible mark on literature and popular culture. The collection of short stories in “The Memoirs of Sherlock Holmes” showcases Doyle’s storytelling prowess and the enduring appeal of Holmes as a character. Balancing factors such as character development, diverse settings, and reader demand, Doyle created a literary masterpiece that continues to captivate audiences today. So, grab a copy of “The Memoirs of Sherlock Holmes” and embark on a thrilling journey into the world of the iconic detective.

Resources:

The New Annotated Sherlock Holmes

Contents of the Memoirs of Sherlock Holmes

“The Adventure of Silver Blaze”

“The Adventure of the Cardboard Box” is not in the first British edition or many other eds.

“The Adventure of the Yellow Face”

“The Adventure of the Stockbroker’s Clerk”

“The Adventure of the Gloria Scott”

“The Adventure of the Musgrave Ritual”

“The Adventure of the Reigate Squire”

“The Adventure of the Crooked Man”

“The Adventure of the Resident Patient”

“The Adventure of the Greek Interpreter”

“The Adventure of the Naval Treaty”

“The Final Problem”

Categories
FCPA Compliance Report

FCPA Compliance Report – Jim Walton on LRN’s 2023 Code of Conduct Report

Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, Tom Fox welcomes Jim Walton to discuss LRN’s always great annual Code of Conduct Report.

Jim Walton is a well-known compliance professional with a background in engineering and a passion for assessing and improving corporate codes of conduct effectiveness. His perspective on this topic is shaped by his extensive experience, including his current role as a Director on LRN’s Advisory Services team, where he leads their code of conduct practice. Jim believes a company’s code of conduct should reflect its character, culture, and values, serving as a foundation for its ethical culture. He emphasizes the importance of the code being a useful resource for employees, providing guidance on ethical decision-making and access to detailed information and resources. Jim also acknowledges that there is always room for improvement in corporate codes of conduct, even among some of the largest companies in the world. Join Tom Fox and Jim Walton on this FCPA Compliance Report podcast episode to dive deeply into Codes of Conduct.

Key Highlights:

  • Evaluating the Effectiveness of Company Codes of Conduct
  • Codes of Conduct Evaluation and Best Practices
  • Comprehensive and User-Friendly Code of Conduct
  • Eight Dimensions for an Effective Code of Conduct

Resources:

Jim Walton on LinkedIn

LRN

LRN 2023 Code of Conduct Report

Tom Fox

Thread

Instagram

Facebook

YouTube

Twitter

LinkedIn

Categories
Blog

Employment Separation: A Compliance Centric Approach

Welcome back to our blog series on building a more effective compliance program! In today’s episode, we dive into the challenges compliance professionals face when dealing with employment separation, layoffs, and managing whistleblower allegations. We’ll explore practical advice and data-driven insights to help you navigate these complex situations. So, let’s get started! While compliance practitioners may be thinking about these issues, HR professionals may need to be fully aware of their significance. By working together, compliance and HR can ensure that exit interviews are conducted with the necessary guidance and attention to compliance-related matters.

One key aspect is the importance of collaboration between the compliance, legal, and HR departments. By working together, you can identify high-risk employees who may be subject to layoffs. This proactive approach allows you to plan and ensure that all compliance requirements are met during the separation process. To further strengthen your compliance program, consider involving a compliance professional in the exit interview process. This individual can ask detailed questions and emphasize the importance of compliance and ethical conduct. By doing so, you create an opportunity to address any potential concerns or ethical issues before they escalate.

Exit interviews serve as a goldmine of information for improving your compliance program. By asking detailed questions about what works, what doesn’t work, and what the employee would like to see, you gain valuable insights into the organization’s strengths and weaknesses. This unfiltered environment allows departing employees to freely share their thoughts, providing a unique perspective that may not have been voiced during their tenure.

During exit interviews, it is essential to ask probing and insightful questions specifically related to compliance. This helps uncover any compliance issues that may have contributed to the employee’s departure and identifies areas for improvement. By understanding the employee’s role, the structure of their business unit, and their supervisors, you can tailor questions to gather the most relevant and actionable information.

When planning layoffs, it’s crucial to consider the impact on hotlines, whistleblower reports, and retaliation claims. Data mining the hotline for employees who have reported violations and promptly investigating those allegations is essential. By demonstrating that layoffs are part of a consistent and fairly applied employee separation program, you can mitigate the risk of retaliation claims.

Treating departing employees with dignity and respect is not only the right thing to do but also essential for maintaining a positive compliance culture. Rushing employees out the door without consideration can increase the risk of retaliation claims or whistleblowing. Instead, take the time to listen to their concerns, answer their questions, and provide information on employment separation issues and state unemployment law. Offering assistance in finding future employment can also help ease the transition.

Treating departing employees with dignity can also turn them into powerful advocates for your organization. In today’s highly mobilized social media world, compliance ambassadors play a crucial role in defending your organization’s reputation and recommending it to potential employees. These ambassadors can also help communicate with stakeholders, third parties, customers, local communities, board of directors, and shareholders, reinforcing your commitment to compliance.

Compliance ambassadors can be a powerful tool when regulators come knocking. Their firsthand experiences and insights can provide additional resources and support in navigating regulatory challenges. By leveraging the knowledge gained from exit interviews, organizations can better prepare for compliance audits and demonstrate a proactive approach to regulatory compliance.

Separation documents must meet Securities and Exchange Commission (SEC) requirements regarding disclosures on whistleblowing and reporting to authorities. Failure to include language specifying that employees can go to authorities has resulted in major fines against US corporations. Ensure that your separation documents comply with these SEC requirements to protect both the company and the departing employee.

In conclusion, a comprehensive and respectful approach to employment separation and managing whistleblower allegations is crucial for maintaining an effective compliance program. By collaborating with HR, involving compliance professionals in exit interviews, addressing whistleblower reports and retaliation claims, valuing departing employees, and ensuring SEC-compliant separation documents, you can mitigate risks and foster a culture of compliance within your organization. Please plan for this eventuality to avoid the ex-employee being uncooperative with the company or government. By considering the potential value of a laid-off employee, you can better prepare for these situations.

Categories
31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Innovation: Day 1 – Originating a Compliance Ecosystem

The compliance profession is at an inflection point, moving away from the lawyer-driven written policies and procedures to a more operationalized regime where compliance is a part of the overall ecosystem embedded directly in the business process-focused discipline. Seen in this manner, compliance will be seen not as a cost center but as a value creation center, helping the company to make business processes more efficient and then more profitable. To be the orchestrator and prime mover of a compliance ecosystem, you need a superior compliance service that is hard to replicate. This means some combination of compliance, an extensive network of internal users, and strong branding.

Compliance is undergoing a paradigm shift as a result of technological and digital innovation. CCOs who cannot interpret the data from their systems will likely find themselves consigned to the dustbin of corporate luddites. Compliance will be moving into a new era of collaboration and connection to more fully operationalize compliance to make all business stakeholders more efficient and more profitable.

Three Key Takeaways:

  1. Compliance is undergoing a paradigm shift as a result of technological and digital innovation.
  2. To be the orchestrator and prime mover of a compliance ecosystem, you need a superior service that is hard to replicate.
  3. Compliance should help other corporate functions.

For more information, check out The Compliance Handbook, 4th edition, here.