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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 9 – Continuous Monitoring and Continuous Improvement

Continuous monitoring and continuous improvement are two of the most important phrases for any compliance program. These twin concepts were further enshrined in the 2023 Update to the Evaluation of Corporate Compliance Programs (2023 ECCP). In 2023, all companies’ risks changed as we moved from Working From Home to Return To Office and, now, a hybrid model. In addition to this straight-forward change in risk due to working locations, new risks in the form of geopolitical, supply chain, and export control, as well as increased risk due to social media, continue to impact compliance programs.  Your compliance program must be ready to respond to whatever those risks might be going forward.

Continuous improvement runs the gamut in a best practices compliance program, from risk assessments to policies and procedures to periodic testing and review.

Three key takeaways:

1. How have your company’s risks changed over the past year, and how will they change in 2024?

2. What is your process for continuous monitoring and improvement?

3. What sources of information do you use that come from outside your organization?

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Daily Compliance News

Daily Compliance News: January 9, 2024 – The National Champion Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

In today’s edition of Daily Compliance News:

  • Elon Musk says he never failed a drug test.  (WSJ)
  • Boeing is facing more fallout over the 737 MAX.  (WaPo)
  • China ABC campaign to go after ‘ants and flies. (CNN)
  • Singapore completes a corruption probe.  (Bloomberg)
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Innovation in Compliance

Innovation in Compliance – Caroline Shleifer: Revolutionizing Regulatory Intelligence with Technology

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. One of those areas is telehealth and telemedicine. My guest in this episode is Caroline Shleifer, founder and CEO of RegAsk. Caroline Shleifer is a seasoned professional with a rich background in healthcare, law, and regulatory affairs, boasting a PharmD PhD and a health law degree. Her perspective on “emerging technologies enhancing regulatory intelligence and compliance” is shaped by her extensive experience in the EU, US, and Asia and her role as the founder of RegAsk, a company that leverages technology to address compliance challenges. She believes that technologies such as AI, machine learning, blockchain, and data analytics are revolutionizing regulatory monitoring, enabling faster and more accurate interpretation of regulatory information, and fostering a more proactive approach to compliance. Her goal with RegAsk is to digitize and streamline the regulatory intelligence process, reducing the risk of non-compliance and fostering innovation. Join Tom Fox and Caroline Shleifer as they delve deeper into this topic on this episode of Innovation in Compliance.

Key Highlights:

• Proactive Compliance through Regulatory Intelligence Automation

• Streamlining Regulatory Compliance with AI

• Leveraging Data Analytics for Proactive Compliance

• Revolutionizing Compliance with Emerging Technologies

Resources:

Caroline Shleifer on LinkedIn

RegAsk

Tom Fox

Instagram

Facebook

YouTube

Twitter

LinkedIn

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Greetings and Felicitations

Podfest Expo 2024 Speaker Preview Series – Heather Shannon on Podcasting about Taboo Topics

In this episode of the PodfestExpo 2024 Speaker Preview Podcasts series, I visit with Heather Shannon, a certified sex therapist, to discuss her panel presentation at PodfestExpo, podcasting on taboo topics. Some of the issues we tackle in this podcast are:

  • How to podcast on taboo topics.
  • Why is Heather so excited about the 10th anniversary event?
  • Why you should attend PodfestExpo 2024.

I’m hoping you’ll be able to join me at PodfestExpo 2024, which Podfest Global is hosting. This year’s event will be the 10th anniversary and will be held January 25–28, 2024, at the Wyndham in Orlando, Florida. The line-up of this year’s event is simply first-rate, with some of the top names in podcasting.

Podfest Expo is a community of people interested in and passionate about sharing their voice and message with the world through powerful audio and video mediums. We’re proud to unite as many people as possible to learn, get inspired, and grow better together.

PodfestExpo is so much more than just a mere conference. While we pride ourselves on featuring the most engaging speakers, exciting topics, and in-depth content, the thing that sets the PodfestExpo event apart from all others is the tight-knit community we’ve been building since 2013. You don’t just attend a Podfest event – you become part of the Podfest family.

Whether you’re new to podcasting or a veteran podcaster looking to innovate and improve your podcast, our easy-to-understand Conference Topics allow you to customize a daily agenda based on what you’re most interested in learning. No matter your skill level or experience, PodfestExpo 2024 has plenty to offer!

I hope you can join me at the event. For information on the event, click here. As an extra benefit to listeners of this podcast, Podfest Expo is offering a discount on the registration price. Enter the discount code, Listener.

PodfestExpo 2024 is a production of Podfest Global, which sponsors this podcast series.

Ask a Sex Therapist podcast

Heather Shannon LinkedIn

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Blog

Compliance Program Use of Data Analytics

Matt Galvin, Counsel, Compliance & Data Analytics at the DOJ and one of the experts leading the DOJ’s data analytics initiative, highlighted in another talk, the proactive use of data to generate cases related to the FCPA and emphasized that this is just the beginning. The DOJ expects companies to adopt a similar data-driven approach to compliance. In her speech, Argentieri speech where she stated, “just as we are upping our game when it comes to data analytics, we expect companies to do the same.” This expectation extends beyond simply tracking trainings, policies, and investigations. The DOJ’s focus is on monitoring third parties throughout the lifespan of the relationship, not just during the onboarding process.

This means that  while due diligence and background checks are essential, the real risk of fraud occurs during the actual business transactions with third parties. Companies need to go beyond initial checks and continuously monitor high-risk vendors, contract terms, and other relevant data sources. By mapping risks to data sources and implementing effective tests, companies can identify and prioritize risky transactions. The increasing accessibility and cost-effectiveness of data analytics have made it a viable option for companies of all sizes. It can help companies demonstrate effective compliance programs, uncover hidden financial irregularities, and improve overall efficiency. The importance of continuous data analysis in compliance programs was highlighted by the Bank of America CFPB enforcement action.

However, implementing a data-driven compliance program comes with its own set of challenges. There is still confusion among the compliance community regarding what data analytics entails and how it should be applied. Data-analytics should be seen as a process-oriented approach rather than treating it as a one-time project. Data analytics should be integrated into the compliance program as a continuous business process, similar to third-party due diligence.

The Bank of America CFPB enforcement action case serves as a reminder of the importance of the use of data analytics in corporate compliance. Bank of America had the necessary data and tools to build an analytics program, but they failed to effectively utilize it, leading to compliance issues. This case highlights the need for companies to not only have data analytics capabilities but also to ensure they are properly implemented and maintained.

While data analytics can be a powerful tool for corporate compliance, there are challenges associated with its use. Companies must navigate the tradeoffs involved in balancing different factors, such as the level of sophistication required, resource allocation, and the potential risks of self-disclosure. Additionally, companies must consider the potential criticism they may face if they fail to effectively utilize their analytics tools in the event of a major compliance violation.

The Argentieri speech highlighted the DOJ’s (and SEC’s) increasing focus on data analytics for corporate compliance highlights the importance of this tool in identifying and addressing corporate misconduct. Companies, especially larger ones, are expected to enhance their data analytics capabilities and may face increased pressure for voluntary self-disclosure. However, companies must also navigate the challenges and tradeoffs associated with data analytics to ensure effective compliance and mitigate risks.

The DOJ’s increasing use of data analytics for proactive enforcement has far-reaching implications. Companies must recognize the importance of adopting a data-driven approach to compliance and invest in the necessary resources and technology. By doing so, they can not only meet the DOJ’s expectations but also improve the effectiveness of their compliance programs and mitigate the risk of fraud.

The DOJ’s increasing use of data analytics for proactive enforcement signifies a significant shift in their approach to combating white-collar crime. Companies must embrace this data-driven approach to compliance, continuously monitor high-risk transactions, and invest in the necessary resources and technology. By doing so, they can demonstrate effective compliance programs, uncover hidden financial irregularities, and improve overall efficiency.