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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 22 – Levels of Due Diligence

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 22, we consider the levels of due diligence you should use when investigating third parties. Tom outlines the three due diligence levels necessary to manage corruption risk effectively. With insights from Candice Tal, founder and CEO of Infortal, Tom breaks down each level in detail, from initial screenings in level one to comprehensive, on-the-ground investigations in level three. He emphasizes the need for tailored approaches based on the risks associated with different business transactions and the importance of thorough documentation throughout the process.

Key highlights:

  • What are the levels of Due Diligence?
  • When is each level appropriate?
  • Key Takeaways

Resources:

Click here to receive a 20% discount on The Compliance Handbook, 5th edition, for listeners to this podcast.

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The Hill Country Podcast

The Hill Country Podcast – Catching Up with Deanna Eixman

Welcome to the award-winning The Hill Country Podcast. The Texas Hill Country is one of the most beautiful places on earth. In this podcast, Hill Country resident Tom Fox visits with the people and organizations that make this the most unique area of Texas.

This week, Tom welcomes back Deanna Eixman, a talented artist and esteemed Magnificent 7 artist group member who has carved a notable presence in the art community through her dynamic participation in numerous art shows and exhibitions. The meaningful connections and valuable feedback fuel her enthusiastic perspective on these events she receives from visitors, which she deeply treasures. Deanna takes particular pride in her ability to convey life and warmth through her animal paintings, which often resonate with audiences, making her feel recognized and appreciated. She remains committed to showcasing her art, engaging with new and familiar faces, and embarking on exciting collaborations, further highlighting her dedication to continuous growth as an artist.

Key highlights:

  • Magnificent 7 Recap
  • Western Arts Display Draws Diverse Audience
  • Interactive Artistic Engagement Journeys
  • Reflecting on Deanna’s 2025 Exhibition Lineup

Resources:

Deanna Eixman Fine Art

Kerrville Arts and Cultural Center

Other Hill Country-Focused Podcasts

Hill Country Authors Podcast

Hill Country Artists Podcast

Texas Hill Country Podcast Network

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Compliance Into the Weeds

Compliance into the Weeds: The CSBS and State-Level Enforcement Actions in AML

The award-winning Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to explore a subject more fully. Are you looking for some hard-hitting insights on compliance? Look no further than Compliance into the Weeds! In this Compliance into the Weeds episode, Tom Fox and Matt Kelly explore a significant enforcement action by the Conference of State Bank Supervisors (CSBS) against Block Inc.

They discuss the CSBS’s role as a collective of state banking regulators, the reasons behind the $80 million fine imposed on Block, and the extensive compliance reforms the company must implement, including appointing an independent consultant. They consider the broader implications of state-level enforcement actions in areas like anti-money laundering and data privacy, especially in light of potential shifts in federal regulatory priorities. Matt and Tom consider how compliance professionals can adapt by bolstering transparency, forming compliance committees, and staying abreast of the evolving regulatory landscape.

Key highlights:

  • Understanding the CSBS and Block Inc. Enforcement
  • Implications of State-Level Enforcement
  • Comparative Enforcement Actions
  • Challenges for Compliance Professionals

Resources:

Matt in Radical Compliance

Tom

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Great Women in Compliance

Great Women in Compliance – The Future of the Profession

It’s a new year and a new administration.  Listen to two experts talk about what their crystal balls reveal about the profession’s future and how #Ethics and #Compliance professionals should prepare for what may lie ahead.

🎧 Listen to the full episode here.

In this #GWIC roundtable podcast, @Lisa Fine and @Ellen Hunt talk with our guests about:

  • What characteristics make ethics and compliance professionals and their programs succeed?
  • The potential impact of technology and #AI.
  • How we might bridge the divide between the U.S. and the EU regarding #DEI and ESG.
  • The most insightful results of @ECI’s Global Business Ethics Survey and @Navex’s benchmarking surveys.

Thanks, as always, to our sponsor, #Corporate Compliance Insights, and our wonderful #GWIC community. You can join the Great Women in Compliance community on LinkedIn here.

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Daily Compliance News

Daily Compliance News: January 22, 2025, The All Bloomberg Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News—all from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Top stories include:

  • What is ‘lawfare’? (Bloomberg)
  • KPMG is under FRC investigation yet again. (Bloomberg)
  • Tariff Whiplash is coming. (Bloomberg)
  • Texas HOA bans Section 8 renters for fear of crime (but it’s not based on race). (Bloomberg)

For more information on the Ethico Toolkit for Middle Managers, available at no charge, click here.

Check out The FCPA Survival Guide on Amazon.com.

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Blog

Top Compliance Leadership Skills for the Wild Wild West that is Coming – Part 3, Humor

This week, the world changed when Donald Trump was inaugurated as the 47th President of the US. Indeed, the only thing I can guarantee with complete certainty is change. I was therefore intrigued by Melissa Swift’s recent MIT Sloan Business Review article, “Three Nonnegotiable Leadership Skills for 2025.” In this week of change, I cannot think of a more prescient article for the compliance professional.

I adapted Swift’s three critical leadership skills for the compliance professional: fairness, curiosity, and a sense of humor. In this concluding blog post of this three-part series, I will explore how compliance leaders can develop and leverage these skills to strengthen their programs and inspire their teams throughout the tumultuous next four years using humor.

Your Saving Grace: Sense of Humor

As Ronnie Feldman continually reminds us, do not be “Debbie Downer,” or as I would say, do not be Dr. No from the Land of No. In some ways, Ronnie focuses on attitude, while I tend to focus a bit more on the message. However, you might look at it. Between audits, policy rollouts, regulatory updates, and managing the risk employees inevitably want to take, a sense of humor is a powerful tool for staying grounded and maintaining perspective.

It is important to note that you need the right kind of humor for compliance leadership. This does not mean you should become the office comedian. Instead, humor in compliance leadership is about finding light in challenging situations and encouraging your team to do the same. For example, after navigating a tough audit and telling your team, “Well, we survived—and I didn’t even need to bribe anyone with donuts this time!” That simple quip can diffuse tension and signal that it’s okay to exhale.

The humor in your attitude and what you can bring to your customer base. Humor can reduce stress. Compliance work often operates under tight deadlines, high stakes, and relentless scrutiny. This pressure can weigh heavily on teams, leading to burnout and diminishing productivity. A leader who uses humor to lighten the mood helps to ease stress, making the workplace feel less like a pressure cooker and more like a place of collaboration and problem-solving.

Humor can help to build relationships, as compliance leaders often face the challenge of appearing approachable while maintaining authority. Humor humanizes leaders, making them more relatable and easier to connect with. When you can laugh at yourself or acknowledge the absurdities of compliance work with a smile, your team feels more comfortable sharing ideas, asking questions, and raising concerns.

Humor can make you a better compliance officer. When people are less stressed, their creativity and problem-solving abilities improve. Humor reduces the brain’s fight-or-flight response, allowing for more thoughtful and innovative approaches to challenges. A leader who fosters an environment where it’s okay to laugh at setbacks or unexpected hurdles creates a culture where solutions flow more freely. For example, if a compliance initiative hits a snag, a leader who can frame it with humor, “Okay, so maybe this isn’t Plan A…or Plan B…but I have high hopes for Plan C!” encourages the team to stay flexible and keep brainstorming.

The Right Kind of Humor for Compliance Leadership 

Humor in compliance leadership is not about cracking jokes or becoming the office comedian. Instead, it is about using levity strategically to foster positivity and resilience. Some key principles are as follows:

  1. Diffuse Tension, Don’t Deflect Responsibility. A well-timed, self-deprecating comment can make you more relatable, but humor should never be used to deflect accountability. For example, if a compliance policy rollout faces delays, saying, “Looks like my time management skills could use some compliance training of their own!” shows humility without shirking responsibility.
  2. Celebrate Compliance Wins Playfully. Recognizing team achievements doesn’t have to be dry or overly formal. Use humor to make celebrations memorable. Consider giving out light-hearted awards like “Most Persistent Policy Enforcer” or decorating the office with “Mission Accomplished” banners after a successful audit. These small gestures show appreciation while keeping the mood light.
  3. Maintain Perspective. Compliance is serious work, but that does not mean you must take every situation or yourself too seriously. Laughing at the absurdities of navigating complex regulations or managing a mountain of policies reminds your team that, while the work is important, it’s okay to have a sense of humor about the challenges.

Applying Humor to Compliance Challenges in 2025

Humor is not simply a feel-good tool. It can be strategically applied to some of the most pressing challenges compliance professionals face in 2025.

  • Building Ethical Cultures Amid Workforce Discontent

With employee engagement at a low and workplace polarization on the rise, leaders must model fairness and transparency to rebuild trust. Humor can complement these efforts by making leaders more relatable and approachable. For example, during a town hall on compliance updates, opening with a light joke about the complexity of the latest regulations, “I think the word paid the lawyers who wrote this!” can put employees at ease and make the session more engaging.

  • Navigating Emerging Risks

As AI, ESG, and privacy dominate the compliance agenda, staying ahead of these risks requires proactive engagement and innovation. Humor can make daunting challenges feel more manageable. For example, when introducing training on AI ethics, a leader might quip, “Don’t worry, our goal is to make sure the robots are working for us, not the other way around!” This approach encourages curiosity and open-mindedness.

  • Managing Regulatory Fatigue

As regulations grow more complex, compliance fatigue becomes a real risk for teams. Or, as the Trump Administration whipsaws the business communities with new mandates morning, noon, and night, business and compliance leaders who inject humor into routine tasks, like creating a fun, interactive quiz for compliance training or adding light-hearted captions to a policy presentation, can make the work feel less monotonous. A leader who acknowledges the challenges with humor, such as “Regulatory updates: the gift that keeps on giving!” helps your compliance team feel seen and supported, even as they tackle challenging workloads.

How to Integrate Humor Into Your Leadership Style

If you’re ready to harness the power of humor in your compliance leadership, here are some practical tips:

  1. Know Your Audience. Tailor your humor to your team’s preferences and sensitivities. Avoid sarcasm or jokes that could be misinterpreted.
  2. Start Small. During meetings, test the waters with light-hearted comments or anecdotes. Observe how your team responds and adjust accordingly.
  3. Encourage Teamwide Levity. Create a culture where humor is welcomed. For example, designate a “fun committee” to plan occasional light-hearted activities, like a compliance trivia game or themed office decorations.
  4. Keep It Contextual. Use humor to enhance, not detract from, the seriousness of compliance work. Acknowledge the gravity of issues like regulatory violations while using humor to build resilience.

The Bottom Line: Humor as a Leadership Strength

In 2025, compliance leaders will face mounting challenges, from increasing regulatory complexity to employee disengagement to a more focused enforcement presence in some verticals. A sense of humor can be your secret weapon for gracefully and effectively navigating these difficulties.

By reducing stress, building connections, and fostering creative problem-solving, humor enhances your leadership and the overall resilience of your compliance team. Remember, humor doesn’t diminish the importance of your work; it underscores your ability to lead with empathy, perspective, and authenticity.

In the high-stakes world of compliance, laughter truly is a saving grace. So, the next time you find yourself knee-deep in regulatory updates or preparing for a strict audit, don’t forget to take a moment to smile, laugh, and remind your team that even in the most serious work, a little levity goes a long way.