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Daily Compliance News

Daily Compliance News: January 23, 2025, The Can’t Sue the Zoo Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News—all from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Top stories include:

  • Elephants can’t sue to get out of the Zoo. (Reuters)
  • CEOs need a mindset shift re: growth. (FT)
  • Ukraine chief psychiatrist arrested on corruption charges. (BBC)
  • An ex-Everton player and China coach was jailed for bribery. (ESPN)

For more information on the Ethico Toolkit for Middle Managers, available at no charge, click here.

Check out The FCPA Survival Guide on Amazon.com.

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Into the Darkness

Into the Darkness: Ending the Journey – A Concluding Interview with CJ Goodwyn

Into the Darkness: CJ Goodwyn’s Vision of Sherlock Holmes: Mare of the Night is a deep dive into the creative journey behind an ambitious reimagining of the Sherlock Holmes legacy. This 10-part podcast series will unravel the entire movie production process, offering listeners an insider’s look into the making of Sherlock Holmes Mare of the Night, a film that blends the mystique of classic Sherlock Holmes with a dark, supernatural twist. In episode 10 and the concluding episode of ‘Into the Darkness’, host Tom Fox welcomes back filmmaker CJ Goodwyn.

We discuss the post-production process, including work with the composer on the score and challenges faced with completing the project under tight deadlines. CJ discusses the marketing strategies, including successful ticket sales and navigating the complexities of getting the film distributed in theaters. He shares his insights on the Digital Cinema Package (DCP) and offers advice for aspiring filmmakers. He emphasizes the importance of patience, discipline, and solid pre-production planning. The episode concludes with details on the film’s premiere and CJ’s plans.

Highlights include:

  • Post-Production Journey
  • Understanding Digital Cinema Package (DCP)
  • Publicizing the Film
  • Mentorship and Team Building
  • Premiere Night Excitement
  • Advice for Aspiring Filmmakers

Resources:

Sherlock Holmes-Mare of the Night

On Facebook

TriGoodwyn Productions

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Blog

AI, Process Management, and Compliance

Integrating artificial intelligence (AI) and advanced analytics with robust process management principles can unlock new levels of efficiency and innovation. Mars Wrigley, the global confectionery leader, offers an instructive case study. In an article in the Harvard Business Review entitled, How to Marry Process Management and AI Thomas H. Davenport and Thomas C. Redman wrote that through its strategic deployment of AI to digitize its supply chain and manage operations, Mars Wrigley demonstrates how a systematic approach to process management can achieve significant improvements in operational performance, customer satisfaction, and sustainability.

Mars Wrigley’s success story holds valuable lessons for compliance professionals about aligning technology, data, and governance to enhance compliance frameworks and drive value across organizations.

Digitization and AI: The New Frontier for Process Management

Mars Wrigley began its journey by building a digital twin of its production line and feeding real-time operational data into machine-learning models. The results were striking. The company received predictive insights that reduced overfilling, minimized waste, and optimized supply chain processes. They partnered with vendors like Aera Technology for data visualization and preventive maintenance and with Kinaxis to balance supply and demand, automate invoices, and increase truck utilization by 15%.

This underscores a critical point from a compliance standpoint: Technology can only enhance compliance when processes are well-defined, integrated, and aligned with organizational goals. Compliance officers must recognize the potential of AI to streamline compliance monitoring, enhance risk detection, and reduce manual inefficiencies.

For example, consider AI tools that monitor high-risk transactions or flag anomalies in employee expense reports. When implemented in a robust compliance framework, these tools improve detection rates and allow compliance teams to focus on strategic initiatives rather than routine checks.

The Role of Process Management in Compliance

Process management is about understanding how tasks fit together to create a specific outcome and then optimizing those sequences. Put another way, it is about operationalizing compliance. Whether addressing department-level activities or end-to-end processes, process management principles can yield transformative results when applied to compliance. What are some of the ways process management can do so?

In areas as basic as error reduction, well-managed processes minimize compliance failures by reducing error rates and increasing consistency. A traditional compliance department area is cross-functional coordination with other corporate departments. Effective compliance requires breaking down silos, whether between legal, finance, HR, or operations, and aligning departments toward common objectives.

This approach can also positively impact corporate culture by increasing stakeholder buy-in and employee engagement. Process management often conflicts with hierarchical management structures. In compliance, this tension may manifest when reconciling DOJ mandates with operational priorities in your organization. Persuading stakeholders to prioritize compliance demands strong leadership and effective change management.

AI and Process Management: A Compliance Blueprint

AI supports specific subprocesses within larger workflows, but true transformation occurs when organizations integrate these capabilities across end-to-end processes. For compliance professionals, this is a roadmap for embedding AI into compliance programs.

Step 1: Establish Ownership

Every effective compliance initiative begins with clear accountability. A defined ownership structure underpinned Mars Wrigley’s digital twin success. Compliance programs require similar clarity. Appointing a “compliance process owner” ensures cross-functional alignment, while department-level compliance champions can coordinate implementation.

Step 2: Map and Redesign Processes

Mapping current compliance processes is essential for identifying inefficiencies. Process mining tools, which analyze enterprise system logs to identify bottlenecks, can uncover hidden risks. For instance, tracking the due diligence lifecycle in third-party onboarding can reveal inefficiencies, such as delays in background checks or missed follow-ups.

Redesign efforts should prioritize risk-prone areas, leveraging AI tools to streamline activities like transaction monitoring, policy distribution, and whistleblower case tracking.

Step 3: Define Metrics and Set Targets

Compliance performance must be measurable. Metrics such as incident resolution times, training completion rates, and risk assessment quality should guide process improvements. AI enables real-time metrics monitoring, providing insights that compliance officers can act on immediately. Mars Wrigley’s use of analytics to improve truck utilization offers a parallel for compliance: by tracking resource allocation, compliance teams can reduce unnecessary costs while ensuring optimal coverage of risk areas.

Step 4: Leverage Technology and Data

AI tools such as robotic process automation (RPA) and natural language processing (NLP) are increasingly used in compliance programs to automate routine tasks. RPA can streamline repetitive activities like generating regulatory reports. NLP can analyze large volumes of text, such as contracts or policies, to identify risks or inconsistencies.

Compliance professionals must also advocate for standardized data practices. As Mars Wrigley’s case illustrates, data silos impede process efficiency. In compliance, inconsistent data can obscure risks, making standardized data governance a cornerstone of effective compliance.

Step 5: Foster a Culture of Continuous Improvement

AI and process management are not “set it-and-forget it” solutions. As Mars Wrigley demonstrated, continuous monitoring and iterative improvements are critical for sustaining gains. This means regularly reviewing and updating AI tools for compliance professionals to address emerging risks and regulatory changes.

Lessons for Compliance Professionals

Mars Wrigley’s journey highlights several key takeaways for compliance leaders:

  1. Invest in AI Thoughtfully. Technology is not a silver bullet. Its effectiveness depends on how well it integrates with and supports compliance processes.
  2. Adopt a Holistic View of Compliance. Compliance risks rarely confine themselves to one department. Breaking down silos through cross-functional process management improves visibility and reduces risk.
  3. Prioritize Data Governance. High-quality, standardized data is essential for both AI and compliance. Without it, even the best tools cannot deliver meaningful insights.
  4. Embrace Change Management. As with Mars Wrigley’s digital transformation, compliance process improvements require buy-in from leadership and employees.

The Compliance Call to Action

Compliance has been reactive for too long, focusing on addressing failures rather than preventing them. Integrating AI into process management offers an opportunity to shift that paradigm. By combining the best of technology and process management, compliance programs can reduce risk and enhance business value.

Mars Wrigley’s success story reminds us that the tools and strategies to transform compliance are available—but the onus is on compliance professionals to lead the charge. Whether through smarter risk management, better stakeholder engagement, or innovative technology adoption, the path forward is clear: process management and AI are not just operational tools; they are the future of compliance.

Now is the time to act. By adopting process management principles and leveraging AI, compliance leaders can build programs that are not only effective but also resilient, sustainable, and aligned with organizational goals. The question is no longer whether compliance should embrace these tools but how quickly they can integrate them into their processes.

By learning from companies like Mars Wrigley, compliance professionals can reimagine their programs, aligning them with the business’s needs while staying ahead of regulatory requirements.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 22 – Levels of Due Diligence

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 22, we consider the levels of due diligence you should use when investigating third parties. Tom outlines the three due diligence levels necessary to manage corruption risk effectively. With insights from Candice Tal, founder and CEO of Infortal, Tom breaks down each level in detail, from initial screenings in level one to comprehensive, on-the-ground investigations in level three. He emphasizes the need for tailored approaches based on the risks associated with different business transactions and the importance of thorough documentation throughout the process.

Key highlights:

  • What are the levels of Due Diligence?
  • When is each level appropriate?
  • Key Takeaways

Resources:

Click here to receive a 20% discount on The Compliance Handbook, 5th edition, for listeners to this podcast.

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The Hill Country Podcast

The Hill Country Podcast – Catching Up with Deanna Eixman

Welcome to the award-winning The Hill Country Podcast. The Texas Hill Country is one of the most beautiful places on earth. In this podcast, Hill Country resident Tom Fox visits with the people and organizations that make this the most unique area of Texas.

This week, Tom welcomes back Deanna Eixman, a talented artist and esteemed Magnificent 7 artist group member who has carved a notable presence in the art community through her dynamic participation in numerous art shows and exhibitions. The meaningful connections and valuable feedback fuel her enthusiastic perspective on these events she receives from visitors, which she deeply treasures. Deanna takes particular pride in her ability to convey life and warmth through her animal paintings, which often resonate with audiences, making her feel recognized and appreciated. She remains committed to showcasing her art, engaging with new and familiar faces, and embarking on exciting collaborations, further highlighting her dedication to continuous growth as an artist.

Key highlights:

  • Magnificent 7 Recap
  • Western Arts Display Draws Diverse Audience
  • Interactive Artistic Engagement Journeys
  • Reflecting on Deanna’s 2025 Exhibition Lineup

Resources:

Deanna Eixman Fine Art

Kerrville Arts and Cultural Center

Other Hill Country-Focused Podcasts

Hill Country Authors Podcast

Hill Country Artists Podcast

Texas Hill Country Podcast Network

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Compliance Into the Weeds

Compliance into the Weeds: The CSBS and State-Level Enforcement Actions in AML

The award-winning Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to explore a subject more fully. Are you looking for some hard-hitting insights on compliance? Look no further than Compliance into the Weeds! In this Compliance into the Weeds episode, Tom Fox and Matt Kelly explore a significant enforcement action by the Conference of State Bank Supervisors (CSBS) against Block Inc.

They discuss the CSBS’s role as a collective of state banking regulators, the reasons behind the $80 million fine imposed on Block, and the extensive compliance reforms the company must implement, including appointing an independent consultant. They consider the broader implications of state-level enforcement actions in areas like anti-money laundering and data privacy, especially in light of potential shifts in federal regulatory priorities. Matt and Tom consider how compliance professionals can adapt by bolstering transparency, forming compliance committees, and staying abreast of the evolving regulatory landscape.

Key highlights:

  • Understanding the CSBS and Block Inc. Enforcement
  • Implications of State-Level Enforcement
  • Comparative Enforcement Actions
  • Challenges for Compliance Professionals

Resources:

Matt in Radical Compliance

Tom

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Great Women in Compliance

Great Women in Compliance – The Future of the Profession

It’s a new year and a new administration.  Listen to two experts talk about what their crystal balls reveal about the profession’s future and how #Ethics and #Compliance professionals should prepare for what may lie ahead.

🎧 Listen to the full episode here.

In this #GWIC roundtable podcast, @Lisa Fine and @Ellen Hunt talk with our guests about:

  • What characteristics make ethics and compliance professionals and their programs succeed?
  • The potential impact of technology and #AI.
  • How we might bridge the divide between the U.S. and the EU regarding #DEI and ESG.
  • The most insightful results of @ECI’s Global Business Ethics Survey and @Navex’s benchmarking surveys.

Thanks, as always, to our sponsor, #Corporate Compliance Insights, and our wonderful #GWIC community. You can join the Great Women in Compliance community on LinkedIn here.

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Daily Compliance News

Daily Compliance News: January 22, 2025, The All Bloomberg Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News—all from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Top stories include:

  • What is ‘lawfare’? (Bloomberg)
  • KPMG is under FRC investigation yet again. (Bloomberg)
  • Tariff Whiplash is coming. (Bloomberg)
  • Texas HOA bans Section 8 renters for fear of crime (but it’s not based on race). (Bloomberg)

For more information on the Ethico Toolkit for Middle Managers, available at no charge, click here.

Check out The FCPA Survival Guide on Amazon.com.

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Blog

Top Compliance Leadership Skills for the Wild Wild West that is Coming – Part 3, Humor

This week, the world changed when Donald Trump was inaugurated as the 47th President of the US. Indeed, the only thing I can guarantee with complete certainty is change. I was therefore intrigued by Melissa Swift’s recent MIT Sloan Business Review article, “Three Nonnegotiable Leadership Skills for 2025.” In this week of change, I cannot think of a more prescient article for the compliance professional.

I adapted Swift’s three critical leadership skills for the compliance professional: fairness, curiosity, and a sense of humor. In this concluding blog post of this three-part series, I will explore how compliance leaders can develop and leverage these skills to strengthen their programs and inspire their teams throughout the tumultuous next four years using humor.

Your Saving Grace: Sense of Humor

As Ronnie Feldman continually reminds us, do not be “Debbie Downer,” or as I would say, do not be Dr. No from the Land of No. In some ways, Ronnie focuses on attitude, while I tend to focus a bit more on the message. However, you might look at it. Between audits, policy rollouts, regulatory updates, and managing the risk employees inevitably want to take, a sense of humor is a powerful tool for staying grounded and maintaining perspective.

It is important to note that you need the right kind of humor for compliance leadership. This does not mean you should become the office comedian. Instead, humor in compliance leadership is about finding light in challenging situations and encouraging your team to do the same. For example, after navigating a tough audit and telling your team, “Well, we survived—and I didn’t even need to bribe anyone with donuts this time!” That simple quip can diffuse tension and signal that it’s okay to exhale.

The humor in your attitude and what you can bring to your customer base. Humor can reduce stress. Compliance work often operates under tight deadlines, high stakes, and relentless scrutiny. This pressure can weigh heavily on teams, leading to burnout and diminishing productivity. A leader who uses humor to lighten the mood helps to ease stress, making the workplace feel less like a pressure cooker and more like a place of collaboration and problem-solving.

Humor can help to build relationships, as compliance leaders often face the challenge of appearing approachable while maintaining authority. Humor humanizes leaders, making them more relatable and easier to connect with. When you can laugh at yourself or acknowledge the absurdities of compliance work with a smile, your team feels more comfortable sharing ideas, asking questions, and raising concerns.

Humor can make you a better compliance officer. When people are less stressed, their creativity and problem-solving abilities improve. Humor reduces the brain’s fight-or-flight response, allowing for more thoughtful and innovative approaches to challenges. A leader who fosters an environment where it’s okay to laugh at setbacks or unexpected hurdles creates a culture where solutions flow more freely. For example, if a compliance initiative hits a snag, a leader who can frame it with humor, “Okay, so maybe this isn’t Plan A…or Plan B…but I have high hopes for Plan C!” encourages the team to stay flexible and keep brainstorming.

The Right Kind of Humor for Compliance Leadership 

Humor in compliance leadership is not about cracking jokes or becoming the office comedian. Instead, it is about using levity strategically to foster positivity and resilience. Some key principles are as follows:

  1. Diffuse Tension, Don’t Deflect Responsibility. A well-timed, self-deprecating comment can make you more relatable, but humor should never be used to deflect accountability. For example, if a compliance policy rollout faces delays, saying, “Looks like my time management skills could use some compliance training of their own!” shows humility without shirking responsibility.
  2. Celebrate Compliance Wins Playfully. Recognizing team achievements doesn’t have to be dry or overly formal. Use humor to make celebrations memorable. Consider giving out light-hearted awards like “Most Persistent Policy Enforcer” or decorating the office with “Mission Accomplished” banners after a successful audit. These small gestures show appreciation while keeping the mood light.
  3. Maintain Perspective. Compliance is serious work, but that does not mean you must take every situation or yourself too seriously. Laughing at the absurdities of navigating complex regulations or managing a mountain of policies reminds your team that, while the work is important, it’s okay to have a sense of humor about the challenges.

Applying Humor to Compliance Challenges in 2025

Humor is not simply a feel-good tool. It can be strategically applied to some of the most pressing challenges compliance professionals face in 2025.

  • Building Ethical Cultures Amid Workforce Discontent

With employee engagement at a low and workplace polarization on the rise, leaders must model fairness and transparency to rebuild trust. Humor can complement these efforts by making leaders more relatable and approachable. For example, during a town hall on compliance updates, opening with a light joke about the complexity of the latest regulations, “I think the word paid the lawyers who wrote this!” can put employees at ease and make the session more engaging.

  • Navigating Emerging Risks

As AI, ESG, and privacy dominate the compliance agenda, staying ahead of these risks requires proactive engagement and innovation. Humor can make daunting challenges feel more manageable. For example, when introducing training on AI ethics, a leader might quip, “Don’t worry, our goal is to make sure the robots are working for us, not the other way around!” This approach encourages curiosity and open-mindedness.

  • Managing Regulatory Fatigue

As regulations grow more complex, compliance fatigue becomes a real risk for teams. Or, as the Trump Administration whipsaws the business communities with new mandates morning, noon, and night, business and compliance leaders who inject humor into routine tasks, like creating a fun, interactive quiz for compliance training or adding light-hearted captions to a policy presentation, can make the work feel less monotonous. A leader who acknowledges the challenges with humor, such as “Regulatory updates: the gift that keeps on giving!” helps your compliance team feel seen and supported, even as they tackle challenging workloads.

How to Integrate Humor Into Your Leadership Style

If you’re ready to harness the power of humor in your compliance leadership, here are some practical tips:

  1. Know Your Audience. Tailor your humor to your team’s preferences and sensitivities. Avoid sarcasm or jokes that could be misinterpreted.
  2. Start Small. During meetings, test the waters with light-hearted comments or anecdotes. Observe how your team responds and adjust accordingly.
  3. Encourage Teamwide Levity. Create a culture where humor is welcomed. For example, designate a “fun committee” to plan occasional light-hearted activities, like a compliance trivia game or themed office decorations.
  4. Keep It Contextual. Use humor to enhance, not detract from, the seriousness of compliance work. Acknowledge the gravity of issues like regulatory violations while using humor to build resilience.

The Bottom Line: Humor as a Leadership Strength

In 2025, compliance leaders will face mounting challenges, from increasing regulatory complexity to employee disengagement to a more focused enforcement presence in some verticals. A sense of humor can be your secret weapon for gracefully and effectively navigating these difficulties.

By reducing stress, building connections, and fostering creative problem-solving, humor enhances your leadership and the overall resilience of your compliance team. Remember, humor doesn’t diminish the importance of your work; it underscores your ability to lead with empathy, perspective, and authenticity.

In the high-stakes world of compliance, laughter truly is a saving grace. So, the next time you find yourself knee-deep in regulatory updates or preparing for a strict audit, don’t forget to take a moment to smile, laugh, and remind your team that even in the most serious work, a little levity goes a long way.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 21 – Managing 3rd Parties

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

On Day 21 of our series, we dive into the essential strategies for managing third-party relationships in a compliance program. We consider the significance of a structured and strategic approach in handling third parties to mitigate anti-corruption risks. As companies mature, the operationalization of compliance through third-party management becomes crucial. Key areas explored include the importance of dual and diversified sourcing, monitoring subcontractors, legal protections, and financial stability checks. Additionally, we cover the necessity of integrating performance-based compensation and regular auditing to uphold compliance standards. Join us tomorrow as we explore levels of due diligence on Day 22.

Key highlights:

  • Strategic Approach to Third-Party Relationships
  • Auditing and Ongoing Management
  • Key Takeaways

Resources:

Listeners to this podcast can receive a 20% discount on The Compliance Handbook, 5th edition, by clicking here.