Categories
Creativity and Compliance

Corporate Compliance and Ethics Week 2022, Part 3-Contests and Games

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode, Ronnie and Tom continue their five-part series on creative ideas you can use during Corporate Compliance and Ethics Week 2022.

In this Part 3, we introduce the use of contests and games. In this episode, we discuss ideas to help make your compliance team and your compliance function more approachable. Tom and Ronnie agree that Corporate Compliance and Ethics Week initiatives must be followed up throughout the year.

Some of the ideas include:

§  Why not try a scavenger hunt through your compliance policies and procedures? You can put some fun easter eggs in different parts of the Code and have them look for them and report back. This would teach employees where to find information relevant to compliance.

§  What about prizes for employees?

§  Some contests include a Lip Sync Contest and Two Truths & a Lie.

§  All of this should be designed to allow your employees to get to know your compliance team.

Resources:

Ronnie Feldman (LinkedIn)

Learnings & Entertainments (LinkedIn)

Ronnie Feldman (Twitter)

Learnings & Entertainments (Website)

60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials,” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline, and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning – a library of 1-10-minute training and communications wrapped in the style of a late-night variety show that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Categories
Hill Country Authors

John Aceti on Profiles in Leadership

Welcome to The Hill Country Authors Podcast. In this podcast series, Hill Country resident Tom Fox visits with authors in and around the Texas Hill Country. Join Tom as he explores the authors and their activities of the Texas Hill Country. In this episode, I visit John Aceti, author of 7 books about people and places in the Hill County. We discuss John’s most recent book Profiles in Leadership We discuss John’s most recent book Profiles in Leadership. Highlights include:

·       John’s storytelling skill.

·       His endless curiosity.

·       The leadership styles of 18 persons he interviewed for the book.

·       What are their leadership philosophies?

·       What strategies did they use to succeed in their individual career fields?

·       What’s next for John.

Resources

Profiles in Leadership on Amazon

Categories
Great Women in Compliance

All Star Women Monitors, Part 2

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley.

Today is the second part of a 2-part series that we have been planning for a while, and the timing turned out to be perfect.  Lisa is speaking with an all-star panel of Audrey Harris, Bethany Hengsbach and Dionne Lomax,  Managing Directors from Affiliated Monitors.  Audrey’s area is  Global Anticorruption, Compliance, Ethics & Non–Financial Risk, Bethany focuses on Global Corporate Compliance, with a focus on healthcare, and Dionne works in Antitrust and Trade Regulation, as well as being a professor at Boston University. The timing for this series turned out perfectly, as the group was able to get into an in-depth discussion about Lisa Monaco’s statements in September about the Monaco Doctrine and some of their key takeaways.

In Part 2, the group discusses the statements about compensation and clawbacks, and the importance of appropriate resources, among other topics. They also provide their individual perspectives on two other topics that many of us discuss.  One is the reporting line for CECOs, and the importance of a direct line to the Board or Audit Committees.  The other is the certification of Corporate Compliance programs by CEOs and CECOs. The entire discussion was extremely insightful, filled with practical ideas and good tips for everyone who is trying to build and/or maintain a program.

Listen to Part 1 here.

The Great Women in Compliance Podcast is on the Compliance Podcast Network with a selection of other Compliance related offerings to listen in to.  If you are enjoying this episode, please rate it on your preferred podcast player to help other likeminded Ethics and Compliance professionals find it.  If you have a moment to leave a review at the same time, Mary and Lisa would be so grateful.  You can also find the GWIC podcast on Corporate Compliance Insights where Lisa and Mary have a landing page with additional information about them and the story of the podcast.  Corporate Compliance Insights is a much-appreciated sponsor and supporter of GWIC, including affiliate organization CCI Press publishing the related book; “Sending the Elevator Back Down, What We’ve Learned from Great Women in Compliance” (CCI Press, 2020).

If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

You can subscribe to the Great Women in Compliance podcast on any podcast player by searching for it and we welcome new subscribers to our podcast.

Join the Great Women in Compliance community on LinkedIn here.

Categories
Compliance Into the Weeds

300th Anniversary Episode – Policies Policies Policies

The award-winning, Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to explore a subject. In this special 300th Anniversary episode, we consider a recent academic paper that suggests that policies play a small role in persuading employees not to engage in bribery and corruption. Highlights include:

·       What did the paper conclude?

·       What is the role of procedures?

·       Tom details the one function of policies.

·       How does an operationalized compliance program work?

·       What is the intersection of policies and internal controls?

 Resources

Matt in Radical Compliance

Categories
Daily Compliance News

November 9, 2022 the Photography Edition

In today’s edition of Daily Compliance News:

  • UBS CRO quits becoming a photographer. (FT)
  • First Energy case continues to amaze. (Reuters)
  • Elizabeth Holmes denied a new trial. (NYT)
  • Binance buys FTX. (WaPo)
Categories
Blog

Compliance Lessons from the World Series: Part 3 – Dusty Baker and Leadership

We continue our celebration of the Houston Astros winning the 2022 World Series by considering the Astros manager, Dusty Baker, how his leadership helped lead the Astros to the 2022 World Series win and what lessons might be drawn for the compliance professional.

Baker already had a Hall of Fame managing career before he added his first World Series title as a manager. (Baker won a World Series as a player with the Los Angeles Dodgers in 1981.) He had been to the World Series twice, in 2002 and 2021 but had come up empty each time. As a manager, he had won 2,093 regular-season games and 40 more in the playoffs while being the first manager to guide five different organizations to the postseason. But there was always that weight on his back that he had never won a World Series. That weight is now lifted, and he proved it by hoisting the World Series Trophy himself Saturday night in Houston.

Baker was brought in to manage the Astros at one of the franchises lowest points. After the sign stealing scandal was made public, the prior manager and General Manager (GM), AJ Hinch and Jeff Luhnow respectively, were fired the day the MLB Report was made public. Baker was hired shortly thereafter to manage the club and James Click was hired as the new GM.

Tom Verducci, writing in SI.com, said, “Jim Crane, the Astros owner who needed someone not just to manage his team in 2020 after he fired A.J. Hinch in the wake of the team’s sign-stealing scandal, but also to manage the choppy waters around it. Crane could not change the taint associated with the ’17 team—that’s here to stay—but he needed a championship that moved the franchise forward. He flew Baker to Houston for a lunch meeting. “We talked for like two and a half hours, and it seemed like we talked 10 minutes,” Crane says. “We had a lot in common. I got very comfortable with him. I knew he knew baseball. I knew he wanted to come back. I made the decision pretty much as soon as I walked out of the restaurant.”

Jeff Passan, writing in ESPN, said, “He inherited an impossible situation, summoned in 2020 to shepherd a team that had fired its manager and general manager following the revelation that the Astros cheated during their prior championship season in 2017. Baker was beloved around the game, and his presence could bifurcate that of the Astros, who would be supported fanatically in Houston, booed and loathed everywhere else. But Baker refused to separate his own reputation from the team’s. He embraced the Astros, warts and all, and tempered the negativity. He was brought in to play a role — more pop psychologist than in-the-weeds overlord — and he did it masterfully.”

Even though they had cheated, he would not allow that to define their next incarnation. They would mold something new, something better. It wouldn’t erase the past, because nothing can, but it would stand alongside it as proof that this organization is more than a trash can used to relay oncoming pitch types to batters in real time. In a world where narratives super glue themselves to stories, Baker was intent on writing a competing one that would change the perspective of the Astros — and him, too.”

The players loved his as well. Second Baseman Jose Altuve said of Baker, “Right guy at the right time.” Third Baseman Alex Bregman said, “He has been an unbelievable manager. He has been an unbelievable human being, just on a personal level with every single person in our clubhouse. He loves the game of baseball. He has dedicated his life to this game, and he deserves it. He deserves it.”

Leadership Lessons for Compliance

What can Baker and the Astros World Series win teach up about leadership and compliance? I think a clear lesson is that trust goes both ways. Just as employees must trust their employers to help create and foster a true speak up culture, leaders must trust their employees to not simply do the right thing but do the right thing while doing their jobs. As Passan noted, “Dusty Baker finally winning a World Series might not have ever happened without him sticking to his principles — relying on a starting pitcher longer than the modern game suggests, or relying on trusted hitters despite their deep struggles. In the past, unconditional faith hindered Baker, presaged his downfall. In 2022, it won him a championship. He let his players do what they do. He let the Astros be the best version of themselves.”

Leadership in the 2020 business environment certainly means using data and data analytics. The Astros have been one of the foremost exponents of data analytics in baseball. Yet anyone who is 73 years of age certainly qualifies as ‘old school’ and Baker has those tendencies. Sometimes those tendencies do not always work as in Game 1, when his ‘long leash’ on pitchers hurt him for not pulling starting pitcher Justin Verlander before he squandered a 5 run lead. There were certainly questions about allowing Game 3 pitcher Lance McCullers Jr. stay in to be shellacked for a World Series record five home runs by Phillies pitchers. Baker said that he did not want to go through the Astros bullpen by pulling McCullers as early as the second inning. Baker’s faith was rewarded in Game 4 when the Astros starter and bullpen combined for the second no-hitter in World Series history.

Jeff Lorie, former owner of the Miami Marlins, had perhaps the best word on Baker, writing in the Wall Street Journal (WSJ), said “Mr. Baker is an equally powerful motivator; his players talk about their “love” of playing for him. “I’m a very goal-oriented person,” Mr. Baker says. And as Saturday night proved, he gets results.” Every Chief Compliance Officer should strive for such an accolade.

Join me tomorrow as I explore the Houston Astros and Continuous Improvement.

Categories
The Compliance Life

Stephen Martin – Three Troubled Companies

The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Stephen Martin, CCO at Skillsoft on his path to the CCO Chair.

From the federal government Martin went on work at three of the most troubled companies in the first decade of the new century; WorldCom, Quest and Adelphia. Martin has some wild stories about his work to under cover corporate fraud at WorldCom, working to remediate a corrupt organization while at Quest and negotiating to same Adelphia with the DOJ.

Resources

Stephen Martin LinkedIn Profile

Categories
Blog

Compliance Lessons from the World Series: Part 2 – Trey Mancini; Defense in a Best Practices Compliance Program

We continue our celebration of the Houston Astros winning the 2022 World Series by considering defense in baseball and prevention and detection in a best practices compliance program. According to Stephanie Apstein, writing in SI.com, the situation was in Game 5 in Philadelphia with the following, “Righty Rafael Montero walked two of the first three men he faced, then allowed a single to Jean Segura to plate a run and bring the game within one. Closer Ryan Pressly struck out Brandon Marsh on three pitches to bring up left-handed left fielder Kyle Schwarber, one of the Phillies’ most fearsome hitters.”

With two Philly baserunners on and a 2-2 count in the 8th inning, “Schwarber drilled a rocket, straight at the baseline. Mancini leaned to his right, snared it and, toppling over, stomped his left foot on the base for the out. He looked more like a catcher or a hockey goalie than a first baseman, the textbook approach on a ball like that. If he’d been two steps off the bag, he would not have caught it. “The ball was hit that hard,” Espada said. Instead, inning over. Rally over. Espada smothered him with a hug once he returned to the dugout.” Mancini’s stop save at least one and more probably two runs from coming home to score.

Up until that point, Mancini was hitting a big fat ZERO for the World Series. The only reason he was in the game in such a crucial time was the starting 3rd baseman, Yuli Gurriel, had been injured in the prior inning. Mancini had only played at first base in 30 games in 2022 and had not played the position in a game in nearly 30 days. Yet here he was on the biggest stage, near the end of the game with the Astros clinging to a 3-2 lead, making the biggest play of his career. Mancini said, “I just tackled it, basically.” Apstein went on to note, “He added that given the stakes, this had to have been the best play of his career. “I don’t know how many highlight reel plays I have on defense,” he said, laughing. “Probably not too many.”” (Check out herefor a video of the play.)

Part of Mancini’s story which makes all this much more poignant was that in 2020, when he was 28, Mancini was diagnosed with colon cancer, underwent surgery to have a malignant tumor removed and had chemotherapy. He recovered sufficiently to come back and play in the 2021 season where he was awarded the American League Comeback Player of the Year.

There was another great defensive play from Game 5 that I must mention, which was the catch off the centerfield wall by Chas McCormick in the 9th inning. Alden Gonzales, writing in ESPN, said “The Phillies were down to their final two outs, and their superstar catcher stayed back on a 1-1, outside-corner slider and hit an opposite-field drive that seemed primed for extra bases.” But McCormick, who grew up a Phillies fan made the catch, bounced off the wall and held on to the baseball as he fell backwards. Gonzales called it “one of the most memorable and important in baseball history.” (Check it out here.)

What does all this great defense mean for your compliance program? Just as in baseball, you have to hit, play defense and pitch; every best practices compliance program consists of three parts; prevention, detection and remediation. These three both interact and act separately to fulfill the obligations of a compliance program. One of the best explanations of this tripartite formulation is Paul McNulty’s three maxims of a Foreign Corrupt Practices Act (FCPA) compliance program: 1) What did you do to prevent it?; 2) What did you do to detect it?; and 3) What did you do to remedy it? Just as each prong can stand alone or in concert with the other two, each one of McNulty’s Maxim’s can be asked alone or together with one or more of the other two. For instance, while many compliance professions generally think of internal controls component of a minimum best practices FCPA compliance program and they applied to Maxim 2, detection; they also act to comport with Maxim 1. As a specific focus is needed to ensure there are control procedures in place to ensure compliance with Maxim 1, prevention.

How did that play out in Game 5? According to Apstein, Astro Bench Coach Joe Espada “got Mancini’s attention and motioned for him to move two steps closer to the bag. They needed to prevent a double—Segura is fast enough to score from first and give the Phillies the lead—and they knew Schwarber would try to pull a ball for a home run. “I saw the spin on Pressly,” Espada said, “So I’m like, ‘Dude, just stay on that line.’” In other words, because of the detect component, the prevent component saved at least two runs and the game.

Join me tomorrow as I explore the Astros Manager Dusty Baker and leadership lessons.

Categories
Creativity and Compliance

Corporate Compliance and Ethics Week, Part 2-Talk Shows

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode, Ronnie and Tom continue our five-part series on creative ideas you can use during Corporate Compliance and Ethics Week 2022.

In this Part 2, we discuss using talk shows to communicate about compliance. In this episode, we consider how you can create a compliance and integrity-themed Talk Show to help foster greater communication with your employee base. Tom and Ronnie agree that Corporate Compliance and Ethics Week initiatives must be followed up throughout the year.

Some of the ideas include:

§  A talk show hosted an interview with Ethics Officer and Leadership.

§  A Letterman-type talk show complete with Top-10 lists and desk bits.

§ Use Improv Performance to emphasize your Core Values around integrity, compliance, ethics, and corporate culture.

§  You can do a show live or recorded but remember to avoid talking head.

§  Finally, it can be dialogues or monologues.

Resources:

Ronnie Feldman (LinkedIn)

Learnings & Entertainments (LinkedIn)

Ronnie Feldman (Twitter)

Learnings & Entertainments (Website)

60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials,” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline, and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning – a library of 1-10-minute trainings and communications wrapped in the style of a late-night variety show that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Categories
Innovation in Compliance

The Many Marketing Uses of Podcasts with Jay Rosen

Jay Rosen is the Vice President of Business Development at Affiliated Monitors, Inc., a company that helps businesses face certain types of ethics and compliance challenges. Tom Fox and Jay talk about the power of podcasting as a new component of marketing for Affiliated Monitors in this week’s show. 

 

 

Getting The Message Out

Tom asks Jay to elaborate on how he’s been able to help people within his organization become more comfortable with having short and direct messages to send out about Affiliated Monitors. “My message – and our message internally to our folks – is that they are just so well versed and so talented, there’s nothing to be afraid of,” Jay says. He adds that they are removing barriers of entry and letting employees know that no matter what level of staff they’re at, they have a story to tell. “Personalize your experience at AMI, and that enthusiasm will come through to the people who want to watch.”

 

The Beauty of Evergreen

Jay talks about previous podcast series he’s had with Tom and explains that AMI was able to evolve its thinking around podcasts because the previous series was evergreen. The beauty of evergreen podcast content is that you’re able to repurpose it, repackage it, and use it in your target marketing. “It exists on the AMI website, and it’s still valuable content as well as an incredibly cost-effective tool for you because if you want to slice and dice something you did a couple of years ago in a different way, for a different reason, today, it doesn’t cost you anything but your time,” Tom adds. 

 

Podcasts As a Channel Tool

A podcast you make lives somewhere, such as your website or Apple Podcast. Your podcast connects you digitally to people you’ve never met in person and that’s a powerful networking tool. You’re connecting companies and services. 

 

Resources

Jay Rosen | LinkedIn | Twitter 

Affiliated Monitors, Inc

Podcast for Business