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Scoular’s $10 Million FCPA Resolution: Compliance Lessons Learned

We conclude our review of the Scoular Company FCPA enforcement action with a full lessons-learned blog post. We are still awaiting the DPA and Criminal Information, so the details of the case come from the Department of Justice (DOJ) Press Release.

A $2,000 payment can disappear inside a global supply chain. Repeated, train-by-train, authorized by employees, routed through customs brokers, discussed on WhatsApp, disguised as a “reinspection fee,” and reimbursed for six years, it becomes an operating model. That is the central lesson from The Scoular Company Foreign Corrupt Practices Act resolution.

The DOJ announced that Scoular Company would pay more than $10 million to resolve an investigation into bribes paid to Mexican officials between 2013 and 2019. The company entered into a three-year deferred prosecution agreement, agreed to a $9,769,521 criminal penalty and $414,351 in forfeiture, and accepted continuing cooperation, compliance, and reporting obligations.

Across this blog post series, we examined four dimensions of the case: customs brokers and payment controls, cartel and national-security risk, off-channel communications, and the facilitating-payments exception. Read together with my podcast conversation with Matt Ellis, they reveal a single conclusion. Compliance must follow the complete transaction, from the business pressure that creates the payment to the third party that delivers it, the message that authorizes it, the invoice that conceals it, and the ultimate recipient who benefits.

The Scheme Hid in Plain Sight

According to the DOJ, Scoular Company relied on customs brokers to move corn and other agricultural products from the United States into Mexico. Mexican authorities inspected the shipments for dirt, soil, and other impurities. When inspections identified problems, Scoular Company employees directed brokers to pay officials approximately $2,000 per train so the shipments could cross the border. The brokers invoiced the payments back to Scoular Company as “reinspection fees,” and Scoular paid them. In total, the company authorized more than $400,000 in bribes and avoided more than $6.5 million in fees and costs.

The invoice description is the first major lesson. “Reinspection fee” sounded like it was connected to a legitimate customs process. Yet an accounts-payable control that merely matches an approved vendor, purchase order, and plausible service description tests paperwork, not substance.

Effective payment controls should require the company to identify the government agency involved, match the charge to a specific shipment and inspection, compare the amount with an official fee schedule, obtain proof of service, confirm the payee, and document the business justification. Repeated round-dollar charges, unusual success rates, rapid clearance after special payments, and fees unsupported by government records should trigger review.

Follow the money, measure the time, and test the outcome. That is how ordinary transaction data becomes an anti-corruption control.

A Licensed Broker Is Still a High-Risk Third Party

Customs brokers should never be treated as low-risk administrative providers simply because they are licensed or legally required. They interact with government officials, operate under commercial pressure, and can impose charges that distant finance personnel cannot easily verify.

Initial due diligence remains necessary, but it is only the beginning. Companies must connect screening, contracting, invoice testing, transaction monitoring, recertification, training, audit rights, and offboarding. The real test is not whether the third-party file was complete on the day of onboarding. It is whether the company understands how the broker behaves after the contract is signed.

The DOJ credited Scoular Company with eliminating brokers associated with the Mexican reinspection payments, strengthening risk-based screening and approvals, adding anti-corruption and audit-rights provisions, revising controls for high-risk transactions, and using software tools to improve monitoring. That remediation changed the operating model rather than merely revising a policy.

Cartel Risk Changes the Compliance Perimeter

The most consequential part of the DOJ announcement may be its national-security framing. The government determined that, without Scoular Company or its employees knowing it, a portion of the bribes benefited persons associated with a cartel’s criminal operations at the U.S.-Mexico border.

U.S. Attorney Justin R. Simmons stated that American companies engaged in cross-border trade bear responsibility for operating without benefiting cartels or threatening national security. Ellis challenged the literal breadth of the statement during our podcast discussion. Legitimate trade crosses the border every day without companies knowingly paying cartels. Nevertheless, he agreed that the statement signals a more demanding compliance environment.

Ellis explained that the cartel and transnational criminal organization risk is broader than the traditional FCPA risk. Anti-corruption diligence often concentrates on government touchpoints and intermediaries. Organized crime may be hidden inside transportation providers, suppliers, customers, labor relationships, security services, subcontractors, and local routes.

Traditional database screening may not reveal those connections. Ellis emphasized contextual diligence: speak with employees on the ground, examine local security concerns, understand regional criminal activity, investigate facts that do not add up, and adjust operations when warning signs emerge. Companies do not need perfect knowledge. They need a documented story of reasonable measures, credible escalation, and risk-based decisions.

The practical consequence is an integrated risk assessment. Anti-corruption, sanctions, anti-money laundering, trade compliance, physical security, supply chain, and third-party risk cannot remain in separate silos when the same payment may touch all of them.

WhatsApp Was Part of the Control Environment

The DOJ said Scoular Company employees communicated about shipments and bribes through WhatsApp and other means. WhatsApp was therefore not a side issue. It allegedly carried the knowledge and direction behind transactions later recorded as legitimate reinspection charges.

An informal application becomes a business system when employees use it to direct third parties, approve payments, or resolve customs problems. Enterprise controls can be bypassed when the substantive decision occurs in a private chat, and the formal system records only the sanitized result.

Ellis noted that a complete WhatsApp ban may be unrealistic in Latin America. The better approach is to map actual use and define what may occur on each platform. Logistical coordination may be permitted. Government interactions, payment approvals, contractual commitments, and exceptions should remain in controlled systems with retention and audit trails.

Companies must also be able to preserve and retrieve business communications lawfully from company and personal devices. Policies should address device replacement, departing employees, legal holds, privacy and employment requirements, refusal of access, and consistent discipline. The decisive question is not whether a policy exists. It is whether the company can obtain the evidence when an investigation begins.

Why These Were Not Facilitation Payments

The $2,000 amount and the customs setting may tempt employees to use the phrase “facilitation payment.” That label does not fit. The FCPA’s narrow exception covers payments intended to expedite routine, nondiscretionary governmental action that the payer is already entitled to receive. Scheduling an inspection may be routine. Paying an official to disregard a failed inspection is not.

The Scoular Company payments allegedly changed the result. The shipments had identified impurities, and the payments allowed trains to cross despite those findings. The company received a substantial business advantage by avoiding more than $6.5 million in costs. A facilitation payment is not defined by size, local custom, commercial urgency, or invoice terminology. A third party cannot create an exception unavailable to the principal. Nor does an anti-bribery exception excuse false accounting. Even a qualifying payment must be accurately recorded and supported by adequate internal controls.

Ellis’s discussion of extortion reinforces the operational lesson, although extortion and facilitation are distinct doctrines. One or two emergency payments may present a different analysis from a chain of payments continuing over years. Repetition transforms an asserted accommodation into a business process. Companies must respond by escalating, rerouting, changing providers, investigating, and remediating.

Cooperation Still Matters

Scoular Company did not receive voluntary self-disclosure credit because it did not report the conduct to the DOJ in a timely manner. It did receive cooperation credit for its internal investigation, factual presentations, identification of involved individuals, production and organization of evidence, and provision of counsel for current employees, despite early deficiencies.

The resulting criminal penalty reflected a 25 percent reduction from the bottom of the applicable sentencing guidelines range. The lesson is straightforward. Missing the voluntary disclosure window does not render later cooperation irrelevant, but cooperation is not a substitute for timely self-disclosure. The Scoular Company resolution is not four separate compliance stories. It is one story about how pressure, third parties, communications, accounting, and emerging national-security risks converged inside an ordinary business process.

The enduring lesson is equally integrated: know the broker, validate the payment, preserve the message, understand the route, and test the outcome. That is how compliance moves from policy to proof.

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The $2,000 Question: Why Scoular’s Bribes Were Not Facilitation Payment

We continue our exploration of the Scoular FCPA enforcement action. We are still awaiting the DPA and Criminal Information, so the details of the case are based on the Department of Justice (DOJ) Press Release. Today we take up a topic little commented on anymore, but this enforcement action provides an opportunity to discuss, review, and explore facilitation payments.

The phrase “facilitation payment” is one of the most dangerous phrases in anti-corruption compliance. It sounds technical. It sounds modest. It can make an improper payment appear to be a recognized cost of moving goods through a difficult market. When a customs broker says that a small payment is necessary to get a train across the border, the business may hear urgency, local custom, and operational necessity.

The Foreign Corrupt Practices Act hears a different question: Was the official merely being paid to perform a routine act that the company was already entitled to receive, or was the payment intended to change the official’s decision and secure an improper business advantage? That distinction resolves the issue in The Scoular Company enforcement action.

According to the Department of Justice, Mexican inspections found dirt, soil, and other impurities in Scoular shipments. Scoular employees then directed customs brokers to pay Mexican officials approximately $2,000 per train so the shipments would cross the border despite those findings. The brokers invoiced the payments back to Scoular as “reinspection fees.” The alleged payments did not accelerate a routine action. They changed the result of an inspection. That is why the facilitation payments exception does not apply.

The Exception Is Narrow by Design

The original 1977 FCPA excluded payments for duties that were essentially ministerial or clerical. Congress revised the statute in 1988 and defined the modern exception for facilitating or expediting payments made to secure the performance of “routine governmental action.”

The statute gives examples:

  • Obtaining permits, licenses, or other official documents needed to do business
  • Processing government papers such as visas and work orders
  • Providing police protection or mail service
  • Scheduling inspections connected with contract performance or the transit of goods
  • Providing telephone, power, or water service
  • Loading and unloading cargo
  • Protecting perishable products from deterioration

The list can mislead a hurried business employee. Inspections and cargo appear in the statute. Scoular involved inspections and cargo. That superficial similarity is not enough. Congress expressly excluded decisions about awarding new business or continuing business with a particular party. The core principle is that routine governmental action does not include discretionary decisions that are the functional equivalent of obtaining or retaining business or securing an improper advantage. The exception is about speeding up the official’s performance of an existing duty. It is not about purchasing a favorable decision.

What a Facilitation Payment Is

A true facilitation payment has four characteristics.

  1. Routine. The governmental act is routine. The official performs it in the ordinary and customary manner. The act does not require a substantive judgment about whether the company has met a legal or regulatory standard.
  2. Entitled. The payer is already entitled to the action. The official has no lawful basis to deny the service. The payment changes timing, not entitlement.
  3. No Discretion. The official exercises no meaningful discretion. The official may control the pace of processing, but not the substantive outcome.
  4. Intent. The purpose is to expedite performance. It is not to influence an official to ignore a violation, reverse an adverse decision, waive a requirement, or confer a competitive advantage.

Consider the difference between scheduling an inspection and passing one. A small payment to move an inspection request from an ignored pile into the ordinary scheduling process may fall within the statutory language, subject to all the other legal and policy risks. A payment to persuade the inspector to overlook contamination does not. The first payment seeks action. The second purchases an outcome.

What a Facilitation Payment Is Not

A facilitation payment is not defined by amount. The FCPA contains no safe harbor for $20, $200, or $2,000. A small bribe remains a bribe when its purpose is to influence discretion. It is not defined by local custom. “Everyone pays it” is evidence of a risk of corruption, not a legal defense. It is not defined by urgency. Perishable goods, demurrage, customer demands, and production interruptions can create enormous pressure. Commercial pressure does not convert a discretionary government decision into a ministerial act.

The name on the invoice does not define it. “Reinspection fee,” “expediting charge,” “special handling,” and “administrative support” are descriptions. Compliance must determine what the money was actually used for. It is not created because a third party made the payment. The FCPA reaches indirect payments and authorizations through agents. A customs broker cannot manufacture an exception that the principal could not claim directly. Finally, it is not a blanket authorization for customs payments. Customs functions combine routine processing with significant official discretion. Scheduling an inspection may be routine. Deciding that contaminated goods can enter the country is not.

Apply the test to Scoular

The DOJ’s allegations make the application straightforward.

The shipments had failed a substantive condition

Mexican law subjected the agricultural shipments to inspection for dirt, soil, and other impurities. According to the DOJ, inspections found those conditions. The company was therefore not waiting for an official to perform a duty it had already satisfied. It faced an adverse regulatory result.

The payments changed the outcome

The brokers allegedly paid officials to ensure that the trains crossed despite the inspection findings. That is the exercise of official discretion. The payments were not made merely to schedule or complete a reinspection. They allegedly caused officials to permit entry notwithstanding the problem.

The company obtained a substantial business benefit

The DOJ said Scoular authorized more than $400,000 in bribes and avoided more than $6.5 million in fees and costs. The benefit was not faster paperwork alone. It was the avoidance of consequences associated with shipments that did not satisfy inspection requirements. That economic reality matters. A payment that yields more than $16 in avoided costs per dollar spent looks less like clerical acceleration and more like a mechanism for obtaining an improper advantage.

The conduct was repeated and organized

The scheme allegedly continued from 2013 through 2019 and involved multiple customs brokers. Scoular employees directed the payments, discussed them via WhatsApp and other channels, and paid the brokers’ reimbursement invoices.

In my podcast with Matt Ellis of Miller & Chevalier, Ellis addressed repeated payments in the related context of extortion. He explained that one or two emergency payments may present a different analysis, but a chain of payments over time makes reliance on a defense far more difficult. Extortion and facilitation payments are distinct legal doctrines. Still, Ellis’s practical point applies with full force here. Repetition changes the compliance story. A recurring payment is not an emergency response. It becomes part of the operating model.

The invoices did not call the payments what they were

The brokers allegedly invoiced the bribes as reinspection fees. Even a payment that qualifies for the narrow anti-bribery exception must be accurately reflected in an issuer’s books and records. The exception is not permission to conceal the true nature of an expenditure. This creates a central compliance paradox. Employees may resist recording a “facilitation payment to customs official” because the description raises legal, ethical, and local-law concerns. They may then use a vague or misleading account description, creating separate books and records and internal control risks. The invoice label in Scoular did not solve the problem. It became evidence of it.

Do Not Confuse Facilitation With Extortion

Companies must also distinguish the facilitation-payments exception from an extortion or duress analysis. A facilitation payment concerns the nature of the governmental action. Was it routine and nondiscretionary? Extortion concerns coercion. Was an individual facing a genuine threat to life, health, safety, or liberty? Ordinary economic pressure, such as delay costs or lost business, generally does not carry the same significance as a threat of physical harm.

Ellis stressed that companies confronting cartel and extortion risks should examine whether an event is isolated, whether alternative routes or providers exist, what remediation was undertaken, and whether management changed the conditions that allowed the payments to continue. His broader advice was that a company must be able to tell a credible story of reasonable measures and operational adjustment. Scoular’s alleged six-year payment pattern is difficult to reconcile with that story. The operational response was not to stop, reroute, escalate, or remediate. It was allegedly to reimburse the brokers and continue moving trains.

The Accounting Provisions Remain

Another recurring error is to assume that an anti-bribery exception eliminates all FCPA risk. It does not. The FCPA’s accounting provisions require issuers to keep books and records that accurately and fairly reflect transactions and to maintain adequate internal accounting controls. A payment may fall outside the anti-bribery prohibition and still create liability if it is mischaracterized, hidden in a miscellaneous account, or made through controls that do not provide reasonable assurance of proper authorization and recording. The DOJ FCPA Resource Guide 2nd edition explains these requirements and the government’s narrow approach to the exception.

That is why a company policy that allows facilitation payments creates operational difficulties. Employees must make fine legal distinctions under pressure, document a payment that may violate local law, obtain appropriate approval, and record the transaction transparently. Many companies reasonably prohibit facilitation payments altogether. The legal exception is so narrow, and the collateral risks so substantial, that a global ban is often easier to explain, control, and test.

A Better Customs Control

When a broker describes a payment as a facilitation payment, compliance should treat the statement as the starting point for the inquiry.

The company should ask:

  1. What exact government action is requested?
  2. Is the company already legally entitled to that action?
  3. Does the official have discretion over the outcome?
  4. Has an inspection, permit, or application already produced an adverse result?
  5. Will the payment change only timing, or will it change the result?
  6. Is the amount supported by a published fee schedule and an official receipt?
  7. Who will receive the money?
  8. Is the payment lawful under local law and permitted by company policy?
  9. How will it be recorded in the books?
  10. Has the same broker, port, product, or payment description appeared before?

If the business cannot answer those questions before payment, it should not rely on the exception.

Questions for CCOs and the Final Lesson

CCOs should ask whether employees understand the difference between scheduling an inspection and buying a successful inspection. They should test customs invoices for recurring round-dollar charges, match fees to official documents, and review whether brokers produce unusually favorable outcomes after special payments.

The Scoular lesson is simple. A payment does not become permissible because it is small, customary, urgent, or routed through a broker. It qualifies for the FCPA’s narrow exception only when it expedites a routine, nondiscretionary action that the company is already entitled to receive. Scoular’s alleged payments did something very different. They caused officials to allow shipments across the border despite failed inspections, avoided millions of dollars in costs, and were disguised as reinspection fees.

That was not facilitation. It was the business purpose of the bribery scheme.

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Compliance Tip of the Day

Compliance Tip of the Day – Policy Week: Facilitation Payments

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, we aim to provide bite-sized, actionable tips to help you stay on top of your compliance game. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

Today, we continue our week-long series on key anti-corruption policies. In this episode, we review policies on facilitation payments.

For more information on the Ethico Toolkit for Middle Managers, available at no charge, click here.

Check out the full 3-book series, The Compliance Kids, on Amazon.com.

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31 Days to More Effective Compliance Programs

One Month to More Effective Written Standards: Day 16: Policies on Facilitation Payments

From the information provided by the DOJ in Opinion Releases and in enforcement actions, there are several different insights which may be drawn on regarding what should go into your policy on facilitation payments. Do not forget that facilitation payments must be accurately shown on the books and records of your company. In all cases the employee who requested permission to make the facilitation payment must be responsible for obtaining all required approvals and forwarding a copy of the approvals and any other relevant supporting documentation as required, so that the it is recorded as a facilitation expense in the books and records and maintained in a central file. Facilitation payments should not be recorded as consulting fees, entertainment expenses, or other types of expenses that may misrepresent the true nature of the payments.
There may be emergency situations when it will be difficult or impossible for employees to obtain approvals before having to decide whether or not to pay a facilitation payment. If the facilitation payment is made in an emergency, the employee reports the facilitating payment to the compliance department and explains the emergency as soon as practical after making the facilitation payment.

Three key takeaways:

  1. What was the amount of the facilitation payment?
  2. Was the action truly routine?
  3. How high up was the government official who received the facilitation payment? Was his or her decision discretionary?

For more information, check out The Compliance Handbook, 4th edition, here.

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31 Days to More Effective Compliance Programs

One Month to More Effective Written Standards: Day 15 – Enforcement Actions Featuring Facilitation Payments

One of the more confusing areas of the FCPA is in that of facilitation payments. Facilitation payments are small bribes but make no mistake about it, they are bribes. For that reason, many companies feel they are inconsistent with a company culture of doing business ethically and in compliance with laws prohibiting corruption and bribery. Further, the 2020 FCPA Resource Guide specified, “while the payment may qualify as an exception to the FCPA’s anti-bribery provisions, it may violate other laws, both in Foreign Country and elsewhere. In addition, if the payment is not accurately recorded, it could violate the FCPA’s books and records provision.” Additionally, the 2020 FCPA Resource Guide stated, “Whether a payment falls within the exception is not dependent on the size of the payment, though size can be telling, as a large payment is more suggestive of corrupt intent to influence a non-routine governmental action. But, like the FCPA’s anti-bribery provisions more generally, the facilitating payments exception focuses on the purpose of the payment rather than its value.”
In addition to these clear statements about whether the FCPA should continue to allow said bribes; you should also consider the administrative nightmare for any international company. The U.K. Bribery Act does not have any such exception, exemption or defense along the lines of the FCPA facilitation payment exception. This means that even if your company allows facilitation payments, it must exempt out every U.K. Company or subsidiary from the policy. Further, if your company employs any U.K. citizens, they are subject to the U.K. Bribery Act no matter who they work for and where they may work in the world, so they must also be exempted. Finally, if your U.S. Company does business with a U.K. or other company subject to the U.K. Bribery Act, you may be prevented contractually from making facilitation payments while working under that customer’s contract. As I said, an administrative nightmare.

Three key takeaways:

  1. Do not forget the administrative nightmare of facilitation payments for international organizations.
  2. The Kay decision made clear how narrow the “routine government action” exception is.
  3. Facilitation payments will usually be an add-on as they are symptomatic of an ineffective compliance program.

For more information, check out The Compliance Handbook, 4th edition, here.

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31 Days to More Effective Compliance Programs

One Month to More Effective Written Standards: Day 14 – The Problem with Facilitation Payments

The original version of the Foreign Corrupt Practices Act (FCPA), enacted in 1977, contained an exception for payments made to non-US officials who performed duties that were “essentially ministerial or clerical”. In 1988 Congress responded by amending the FCPA under the Omnibus Trade and Competitiveness Act to clarify the scope of the FCPA’s prohibitions on bribery, including the scope of permitted facilitation payments. An expanded definition of “routine governmental action” was included in the final version of the bill, reflecting the intent of Congress that the exceptions apply only to the performance of duties listed in the subcategories of the statute and actions of a similar nature. Congress also meant to make clear that “ordinarily and commonly performed actions”, with respect to permits or licenses, would not include those governmental approvals involving an exercise of discretion by a government official where the actions are the functional equivalent of “obtaining or retaining business for, or with, or directing business to, any person.”

Three key takeaways:

  1. Many companies still struggle with facilitation payments.
  2. What are the five listed purposes for facilitation payments?
  3. The facilitation payment exception is narrowly construed by both the courts and the Justice Department.

For more information, check out The Compliance Handbook, 4th edition, here.