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Compliance Tip of the Day

Compliance Tip of the Day: Non-Retaliation to Improve Culture

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we discuss why retaliation against a person who speaks up not only creates a toxic work environment but also discourages victims from reporting incidents.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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FCPA Compliance Report

FCPA Compliance Report – Nick Gallo on The Ethics and Compliance Optimization System

Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, Tom Fox welcomes back Nick Gallo, co-CEO at Ethico, to discuss its Ethics and Compliance Optimization System.

Nick Gallo, co-CEO of Ethico, is a seasoned professional with a robust background in ethics and compliance, and a key player in the development and promotion of Ethico’s ethics and compliance optimization system. Gallo’s perspective on the topic of ethics and compliance optimization systems is shaped by his belief in a comprehensive, integrated approach to managing compliance efforts. He sees this system as a next-generation tool that interacts with other data pools, generating more analytics and insights. His experience has led him to advocate for a centralized repository for various types of business information, which can be accessed by compliance teams for better visibility across all data silos within an organization. Gallo also stresses the importance of automation and integration to eliminate manual and repetitive tasks, allowing compliance professionals to focus on more strategic and value-added activities.

 

Key Highlight:

  • Creating a centralized system for streamlining ethics and compliance
  • Why compliance needs a centralized data system for compliance professionals
  • The prevalence of retaliation in organizations
  • Leveraging data for proactive risk mitigation

Resources:

Nick Gallo on LinkedIn

Ethico

Ethics and Compliance Optimization System

Tom Fox

Instagram

Facebook

YouTube

Twitter

LinkedIn

For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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Great Women in Compliance

Great Women in Compliance – Lizette Arias – Speaking Out About Speaking Out

Welcome back to the Great Women in Compliance podcast. In today’s episode, Lisa talks with Lizette Arias, who went through this and is now thriving. Today, she is the Director of Ethics and Compliance at Conagra and was recognized as an Emerging Leader in this year’s Diversity MBA Top 100 Under 50.

Providing a safe environment for people to raise concerns is a priority for any Ethics & Compliance officer, but what happens when that person learns first-hand that the safe space does not exist?

Like many of us, she raised concerns about an individual’s expenses. However, her experience was one where she was stonewalled, told to stop investigating, and then suffered from retaliation. During all this, she stood up for what she believed was right, and the lessons she learned made her better understand what a whistleblower goes through. She talks about how she brings that insight and empathy into all her investigations.

Lizette hopes that her willingness to “speak out about speaking out” will inspire others to feel comfortable doing the same, and Lizette and Lisa (as well as Hemma, Sarah, and Ellen) all want to support anyone who has or is going through this and to connect you all.

The Great Women in Compliance Podcast is on the Compliance Podcast Network with other Compliance-related offerings. GWIC is also sponsored by Corporate Compliance Insights, where we have a page where you can hear every episode. If you enjoy this episode, please rate it and/or review it.

Corporate Compliance Insights is a much-appreciated sponsor and supporter of GWIC, including affiliate organization CCI Press, publishing the related book, “Sending the Elevator Back Down, What We’ve Learned from Great Women in Compliance” (CCI Press, 2020). If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

You can subscribe to the Great Women in Compliance podcast on any podcast player by searching for it, and we welcome new subscribers to our podcast.

Join the Great Women in Compliance community on LinkedIn here.

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Blog

2023 Global Business Ethics Survey: Part 3 – Retaliation in the Workplace

The 2023 ECI Global Business Ethics Survey has shed light on the pressing issues of workplace ethics, retaliation, and whistleblower protection. The survey reveals that employees often face pressure to compromise workplace standards or even the law, a problem that the ongoing pandemic has further exacerbated. Additionally, the survey highlights a concerning rate of retaliation against employees who report misconduct, with 46% of observers experiencing some form of retribution. These findings underscore the need for organizations to address these issues and provide better support for their employees.

Key Finding: 1- Employees continue to face exceptionally high levels of pressure to compromise workplace standards or the law.

One of the key findings of the survey is the persistently high levels of pressure faced by employees to compromise workplace standards or the law. This pressure is not merely performance-related but rather involves doing something ethically wrong. The survey indicates that this metric has remained essentially unchanged since the last time it was measured. Even during the pandemic, when remote work and changing work dynamics were prevalent, employees still felt the need to cut corners to meet performance goals or demonstrate their value to the organization.

 

Key Finding: 4 – Retaliation against employees who report misconduct continues to occur at unacceptable rates.

Retaliation against employees who report misconduct is another critical issue highlighted by the survey. Shockingly, 46% of individuals who observed misconduct reported experiencing some form of retribution. This high rate of retaliation is deeply concerning, but what is even more troubling is that the company never contacted 45% of employees who reported misconduct to inquire about potential retaliation. This lack of support and protection for whistleblowers creates an environment where employees feel isolated and unsupported, discouraging others from coming forward to report misconduct.

It is important to note that not all behavior observed by whistleblowers may be retaliation, as individuals who report tend to be more sensitive and attentive to how people are behaving. However, organizations must educate supervisors and coworkers about recognizing and addressing potential retaliation. By providing training and support, companies can create an environment where employees feel safe and supported when reporting misconduct.

The survey also revealed exciting country ratings regarding perceived retaliation. Countries such as Brazil, Lebanon, Algeria, Colombia, and Argentina were viewed favorably in terms of lower instances of retaliation. On the other hand, countries like Australia, Germany, Israel, Egypt, and India were viewed unfavorably, with higher rates of retaliation. These regional differences highlight the importance of considering cultural and organizational factors when addressing workplace ethics and whistleblower protection.

To address these issues effectively, organizations must prioritize training employees and managers on the importance of whistleblowing and the zero-tolerance policy towards retaliation. By fostering a culture of transparency and support, companies can encourage employees to come forward without fear of retribution. Additionally, providing resources and guidance to employees who have reported misconduct can help them navigate potential retaliation and ensure their well-being.

The 2023 ECI Global Business Ethics Survey serves as a wake-up call for organizations to address workplace ethics, retaliation, and whistleblower protection issues. By prioritizing these areas, companies can create a more ethical and supportive work environment, ultimately benefiting both employees and the organization as a whole. It is crucial to recognize the impact of these issues and take proactive steps to ensure a culture of integrity and accountability within the workplace.

To access the 2023 GBES report and obtain more information about ECI, interested individuals can visit the organization’s website at www.ethics.org. The report provides a summary of the findings, while an interactive website allows users to explore the data in more detail.

 Join us in Part 4, where we consider what is an ethical culture.

For more information, check out the ECI podcast series with Pat Harned discussing the GBES here.

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Innovation in Compliance

2023 Global Business Ethics Survey: Part 3 – The Pervasive Issue of Retaliation in the Workplace

The Global Business Ethics Survey (GBES) conducted by the Ethics & Compliance Initiative (ECI) provides valuable insights into workplace ethics and compliance from the perspective of employees. Tom Fox recently had the opportunity to visit with ECI CEO Pat Harned on the 2023 GBES. This survey has become a reliable benchmark for organizations to compare their workplace culture with third-party research, allowing them to identify areas for improvement and address potential risks.

Over the past 30 years of GBES research, ECI has identified and proven that certain “outcome” metrics are indicative of the well-being of workplaces from an ethics & compliance perspective. In this, the largest and latest update to the GBES body of research, employees in 42 countries around the world told us that there is reason for concern. In Part 3 of a five-part podcast, we consider addressing workplace misconduct.

The 2023 GBES showed that within workplace ethics, retaliation, and whistleblower protection issues, retaliation is a pervasive issue in the workplace, with a significant number of individuals who report misconduct experiencing some form of retribution. The GBES revealed that retaliation remains unacceptably high, with many victims of harassment or discrimination choosing not to report due to fear of further retaliation. Pat emphasizes the importance of educating supervisors and coworkers to recognize and address retaliation, as well as supporting and educating employees who come forward about what retaliation might look like and how to handle it. Join Tom Fox and Pat Harned as they delve deeper into these issues on the 2023 GBES podcast.

Key Highlights:

  • Pressure to Compromise Workplace Standards
  • Lack of Support for Whistleblowers
  • What is retaliation?

Join us in Part 4, where we ask ‘what is an ethical culture”?

Resources:

ECI

2023 Global Business Ethics Survey

Blog Post on the 2023 GBES, Part 3

Categories
Blog

Fighting Transparency and Whistleblowers

We sadly had two more examples of how companies are fighting transparency and the light of day through actions taken against whistleblowers. With these two examples we see once again how businesses which say they have a speak up culture and an open-door policy in writing do not seem to follow these prescriptions in practice. One comes from the world of sports (NBA basketball) and the second involves Exxon Mobil Corporation (Exxon).

If you are any kind of pro basketball fan, you have heard about the ‘altercation’ between Golden State Warriors Draymond Green and Justin Poole. Following an initial report of an ‘altercation’ occurring during a practice this week, TMZ released a video of the incident. After some unknown verbal sparring, Poole pushes Green away from him. Green then winds up and coldcocks Poole, knocking him down. Green’s initial response was essentially, I am sorry you are sorry. After the video was released, Green fully apologized and announced he was taking some time off.

What was the Warriors response to all this? According to ESPN, the public airing of the video and ensuing transparency, “has impacted the way the team has been able to move forward from the altercation. “In 32 years, I’ve probably seen 20-plus fights. It should not make it out of our walls,” Kerr said. “When things are kept internally, it’s almost easy to handle,” he continued. “As soon as things are leaked, all hell breaks loose. That affects every single player, coach. … It’s like if you had a camera in your family and there was a family dispute. Would you really want to discuss it with the world? No.”” According to Fox Sports, “the Warriors are taking “every legal course of action” to discover how the video was released to the public.”

For those NBA fans who do not remember, Laker Kermit Washington severely injured Rocket Rudy in 1978 with a similar punch to the face. So, this is not a ‘boys will be boys’ or a hyper competitive player dancing on the edge issue, but a full personal safety at work issue. What do the Warriors want too about it? Apparently not much as Outkick.com wrote, “Warriors general manager Bob Myers discussed the situation on Thursday. He stated that Green’s punishment would be “dealt with internally,” with little expectation for the 10-year veteran to miss any games in the upcoming season as a result. “There’s nothing that warranted the situation yesterday. I want to make that clear. It’s also something we feel like won’t derail our season and that’s with Draymond a part of that,” Myers told reporters.”

In a case from the more traditional corporate world, involving Exxon. The Wall Street Journal (WSJ) reported, “The Labor Department said it found Exxon Mobil Corp. illegally fired two company scientists over suspicions they shared information with The Wall Street Journal about concerns the pair had earlier raised with the company. The department’s Occupational Safety and Health Administration on Friday said Exxon must reinstate the two employees and pay them more than $800,000 in back wages, interest and damages.” In other words, Exxon has been found to have fired two whistleblowers.

The WSJ further noted, “Citing current and former employees, the Journal reported in September 2020 that some staff assigned to the Permian, the most active U.S. oil field, thought Exxon had been overly optimistic about an earlier projection it could increase oil and gas production in the New Mexico and West Texas region to 1 million barrels of oil equivalent per day as early as 2024. The people told the Journal that Exxon had overestimated how quickly it could drill wells there, which they said led the company to overvalue the asset by billions of dollars. Exxon later fired two scientists. The Labor Department determined the firings were prompted by Exxon’s suspicions the pair had brought information to the Journal.”

“Exxon denied the allegations at the time and has repeatedly said it has met and exceeded its drilling targets.” The WSJ went on to note, “Exxon claimed it had fired one of the scientists for mishandling proprietary information and another for “a negative attitude,” job hunting and losing management’s confidence.” Exxon spokesman Casey Norton, as quoted in the WSJ, said, “The terminations in late 2020 were unrelated to the ill-founded concerns raised by the employees in 2019.” Exxon has said that it will appeal.

Interestingly, in 2021, the WSJ “reported the Securities and Exchange Commission launched an investigation following an employee’s whistleblower complaint alleging the company’s overvaluation of the Permian had misled investors. The agency earlier this year closed the investigation and said it would not recommend an enforcement action against Exxon.” Additionally, “A federal judge in Texas dismissed a lawsuit last week brought by Exxon shareholders alleging the company misled investors about the value of its Permian assets. The judge determined the plaintiffs had not shown enough evidence that Exxon executives deliberately defrauded investors. The judge said they can refile the complaint with additional evidence.”

It is not clear if there was new evidence brought forward in this OSHA case that was not available to the SEC or federal district court. Perhaps OSHA found Exxon’s version of events not plausible. Nevertheless, coupled with the Warriors response to the leaking of Green punching a teammate, it seems that corporate America will try to prevent transparency at all costs. Compliance professionals would do well to make sure their organizations not simply welcome whistleblowers but embrace them to prevent fraud, waste and abuse and illegal conduct from moving forward in their organization.

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Compliance Into the Weeds

A Single Source of Truth


Compliance into the Weeds is the only weekly podcast which takes a deep dive into a compliance related topic, literally going into the weeds to more fully explore a subject. Today, Matt and Tom take a the recently filed lawsuit by Shaquala Williams against JPMorgan for alleged retaliation for her internal whistleblowing. Williams was in a compliance function at the bank and claimed she was terminated for raising the issues that JPMorgan was not living up to its reporting requirements under a DPA.Some of the issues we consider are:

  • Facts of the claim?
  • Made in the context of an ongoing DPA.
  • The lack of lack of documented policies and procedures.
  • Siloed nature of compliance functions.
  • Inconsistency in risk assessments.
  • Why is a single source of truth so critical?

Resources
Matt in Radical Compliance, That Lawsuit Against JP Morgan