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Innovation in Compliance

Innovation in Compliance: Pamela Gupta on Closing the AI Governance Implementation Gap

Innovation comes in many areas, and compliance professionals need to not only be ready for it but embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovators, thinkers, and creators on the award-winning Innovation in Compliance podcast. In this episode, host Tom welcomes Pamela Gupta, the author of De-Risking AI Adoption: The AI Trust Layer: An AI Governance Playbook.

Pamela Gupta is the founder of Trusted AI™ and an author. She and Tom discuss closing the AI governance implementation gap between high-level frameworks (e.g., NIST AI RMF, ISO 42001) and use-case execution under rapid AI rollout pressure. Gupta argues organizations struggle to translate principles into actionable, risk-based decisions across many stakeholders (security, privacy, legal, audit, business, IT, and data science), leading to either unmanaged risk or stalled innovation. She emphasizes AI-specific risks such as bias, transparency, explainability, and accountability, citing Humana’s nH Predict claims system (alleged bias; 90% reversals), Amazon’s scrapped hiring model, and Air Canada’s chatbot ruling. Gupta outlines her AI TIPS framework (eight pillars, ~80 controls) and contends AI governance can accelerate adoption by defining intake, evidence, and decision processes, even as agentic AI raises risk and uncertainty.

Key highlights:

  • AI Governance Gap
  • Assessing AI Risk
  • Bias and Ethics Ownership
  • Humana Case Study
  • AI TIPS Framework
  • Governance as Accelerator

Resources:

Pamela Gupta on LinkedIn

De-Risking AI Adoption: The AI Trust Layer: An AI Governance Playbook

Website: TrustedAI.AI

Podcast: Trustworthy AI: De-Risk Business Adoption of AI

Trusted AI Feed: TrustedAI.AI/feed/

X/Twitter: @OutsecureCom

LinkedIn: Trusted AI™

YouTube: @trustedai

 Tom Fox

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My first work of general non-fiction is now out: Deluge Before Dawn, the story of the 2025 flood in Kerr County, Texas, which killed 119 people and devastated a county. It is a story of tragedy, heartbreak, survival, and resilience.

It is available on the following sites:

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