At some point, you will be required to terminate a third party and there will be multiple legal, compliance and business issues to navigate through. If you are stuck doing it in the middle of a FCPA or U.K. Bribery Act investigation, there may well be some tension to do so and do so quickly. If you have not thought through this issue and created a process to follow before a crisis occurs, you may well be in for a very tough road. Yet the 2023 ECCP specifically asked that question in the section entitled, Real Actions and Consequences, when it posed the query: Has a similar third party been suspended, terminated, or audited as a result of compliance issues?
The key theme in termination is planning. The Office of Comptroller of the Currency (OCC), OCC Bulletin 2013-29, said that regarding third-party termination, a bank should develop a “contingency plan to ensure that the bank can transition the activities to another third party, bring the activities in-house, or discontinue the activities when a contract expires, the terms of the contract have been satisfied, in response to contract default, or in response to changes to the bank’s or third party’s business strategy.”
Although rarely considered, the termination of a third-party relationship can be as important a step as any other in the management of the third-party lifecycle. While having the contractual right to terminate is a good starting point, it is only the starting point. You not only need to have a compliance and legal plan in place but a business plan as well. If you do not, the cost in both monetary and potential business reputation can be quite high.
Three key takeaways:
1. Termination of third parties is an oft-neglected part of the third-party risk management process.
2. Make certain you have the contractual right to terminate third parties written into your compliance terms and conditions.
3. Have a strategy in place for termination before a crisis arises.