Categories
Innovation in Compliance

Third-Party Management: A risk-based approach – Part 4: Adam Bailey on Reporting

Welcome to a special 5-part podcast series sponsored by Diligent. Over this series, we will consider a risk-based approach to third-party risk management. Over this series, I will visit with Michael Parker, the Director of Advisory and Consulting Services; Stephanie Font, Director of the Optimizations Group; Kairi Isse, Managed Services Group Manager; Adam Bailey, Senior Vice President, Product Management and Alexander Cotoia, from the Volkov Law Group. In this Part 4, I visit with Adam Bailey to look at the role of the Board in risk, audit, compliance, and ESG and the reporting from executive teams and GRC practitioners to take risks and seize chances.

Bailey has worked to help organizations better manage their risk by providing insight and clarity to boards of directors. He strived to enable executive teams and GRC practitioners to assess and manage strategic risks, ultimately connecting boards, practitioners, and executives together to innovate and drive growth. With the complexity of third-party relationships continuing to grow, companies need to adopt a continuous improvement approach to contend with unforeseen risks. A corporate compliance function is not just something nice to have, but a must and a Board needs clear and relevant data to make the best decisions. Organizations need to use the necessary tools to ensure that Boards have the visibility to manage their third parties and make informed decisions.


Key Highlights

1. A compliance function must support leaders through its reporting work.
2. Companies can effectively manage third-party risk with a risk-based approach and robust processes.
3. Connecting Board, senior executives, and practitioners together to enable organizations to take risks and innovate is critical.

Notable Quotes

  1. “The key to this effective risk management is truly the follow-up, the ongoing follow-up to ensure that all the controls are in place and, if needed, are changed.”
  2. “Continuous blanket monitoring of all third parties with every risk asset you can think of is just not feasible and probably wouldn’t deliver the outcomes that we need.”
  3. “We know that change is constant, regulators are looking for risk management policies and practices which continually improve and evolve over time.”
  4. “We need robust processes and systems in place to make sure that when you create your third-party profile, it’s screened against sanctions lists, embargo watch lists, et cetera, to provide the rich data that’s there.”

Resources

Adam Bailey on LinkedIn

Check out Diligent’s 3rd party products and services here.

Categories
Presidential Leadership Lessons for the Business Executive

Leadership Lessons from the Presidents of the Republic of Texas: Mirabeau B. Lamar-Expansionist President

Presidential Leadership Lessons is a podcast hosted by Tom Fox. This continues a four-part series on leadership lessons not from US Presidents but from Presidents from the Republic of Texas, from 1836 to 1845. In this series, Tom is joined by Don Frazier, head of the Texas Center at Schreiner University in Kerrville TX to discuss the four Presidents who ledTexas when it was a country. In this third episode, Tom and Don discuss Mirabeau B. Lamar.

They delve into the life of Mirabeau B. Lamar and his political journey. Lamar was the second fully elected president of the Republic of Texas and was known for a battlefield promotion from private to colonel. During his presidency, Lamar carried out policies for the purpose of a stand-alone Texas and moved the capital from Houston to a more remote location, which is now Austin. Don also shares the origin story of the Wichita people, who were immigrants from the Kansas region. Additionally, as President, Lamar faced financial turmoil while in office due to the need to reconstitute an army and navy, as well as leasing boats to the Yucatan. Lastly, Don also speaks of the battle of Salado, where many Texans were killed.

Key Highlights

The Impact of Lone Star State Policies in Texas [04:39]

The Benefits of Moving the Texas Capital and Establishing the Texas State Library [08:59]

Origins and Cultural Impact of the Wichita People [13:15]

The Impact of Financial Mismanagement on the Lamar Administration in the Republic of Texas [17:49]

Trade Mission to Santa Fe [00:22:04]

Texas History: The Battle of Salado and the Dawson Massacre [00:25:52]

Notable Quotes

1.         He’s a pretty reckless dude on that day on the twentieth of April when they’re in that cavalry scrap with the Mexican cavalry, which was really the strong arm of the Mexican Army. You have to give him props for being tough but also with a tender heart, an interesting day.

2.         He’s an egghead with a keen sword and it makes sense. You know, 1 of the issues too that the Republic has is it’s an accidental republic. When they start looking for talent, they pretty much say, well, you’ll do because these are all place holders.

3.         All the other tribes in Texas came from someplace else, and people oftentimes don’t realize how dynamic and how mobile these different nations actually were, especially after contacting the introduction of things like the horse and the diseases that ravaged their societies.

4.         Lamar’s administration puts together a trade mission with military escort, but they don’t have a good map.

Resources:

Don Frazier, Director The Texas Center

The Texas Center at Schreiner University

Categories
Life with GDPR

DPO Update

Tom Fox and Jonathan Armstrong, renowned experts in cyber security, host the award-winning Life with GDPR. In this episode, Tom and Jonathan discuss the Data Protection Officer (DPO) role in light of GDPR – an important requirement outlined in Article 37. They discuss how the European Court of Justice views the role, how Germany had a DPO system in place before GDPR, and that DPOs should be supported by their employer and protected against any potential conflicts of interest. They touch on the shortage of suitable DPOs due to the price and resource requirements of the role, as well as the example of a data protection authority showing up to an organization and finding a person who had been recently trained. Tune in to discover more key insights about the role of the DPO as you stay knowledgeable on GDPR compliance with Life with GDPR.

Key Takeaways:

European Court of Justice and the GDPR System [00:05:46]

DPO Roles and Responsibilities [00:10:50]

Data Protection Authority Visit to an Organization [00:15:26]

Notable Quotes:

  1. “The Role of a DPO, in simple terms, is to sort of act as a sort of police officer to police the organization’s handling of data.”
  2. “If you look at GDPR article 37 5, it says that a data protection officer must be designated on the basis of professional qualities. In particular, expert knowledge of data protection law and practices, and there’s a number of duties in Article 39 they have to be able to perform.”
  3. “Regulators will expect to see competency. And it’s probably easier for a regulator to judge competency than it is to judge conflict of interest.”
  4. “I think it is definitely worthwhile putting resources in training and also currency.”

Resources

For more information on the issues raised in this podcast, check out the Cordery Compliance News Section. For more information on Cordery Compliance, go to their website here. Also, check out the GDPR Navigator, one of the top resources for GDPR Compliance, by clicking here.

Connect with Tom Fox

Connect with Jonathan Armstrong

Categories
Daily Compliance News

March 23, 2023 – The No Chickens Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition of Daily Compliance News:

  • Don’t want no chickens. (Reuters)
  • End of Swiss exceptionalism. (Bloomberg)
  • Banks botching risk management. (WSJ)
  • Companies are looking at another year of shareholder sustainability proposals. (WSJ)
Categories
Blog

Reprioritizing Your Third-Party Risk Management Program -Reporting

Today’s business landscape is becoming increasingly complex and globally interconnected, with the average business now working with over 100 third-party vendors. While this presents a wealth of opportunities, it also brings a range of challenges for boards and GRC professionals alike when it comes to third-party risk management. I recently visited with Diligent’s Senior Vice President of Products, Adam Bailey on how to tackle these challenges and leverage third-party risk management to identify opportunities and equip boards to take risks, innovate and drive things forward. Here are the steps you need to follow to also get clarity, insight, innovation.:

  1. Understand the role of the board in oversight and provide clarity on third-party risk management.
  2. Board review Codes of Conduct.
  3. Continuous improvement view of risk management.
  4. Utilize real-time data to react to changing times.
  5. Ensure commitment to shared values and ethical cultures.

 1.Understand the role of the Board in oversight

Understanding the role of the Board in oversight and providing clarity on third-party risk management is an essential step in any risk management strategy. Obviously, the Caremark Doctrine is the leading authority which Boards must follow. But more than simply oversight to  meet a legal requirement, businesses should see the business opportunity by creating a business process which connects employees, compliance professionals, executives, and boards together in a seamless process. This connection enables a culture of continuous improvement that starts at board level and cascades down through the structures of the business. This allows two-way communication between boards and compliance professionals, so that boards can clearly communicate their risk management strategy and expectations. 

  1. Board review of Codes of Conduct

A key role for any Board is to review and refresh if needed your organization’s Code of Conduct on a regular basis. When it comes to third-party risk management this is needed to  ensure that the third parties are following the company’s established guidelines. A Board should understand the importance of third-party risk management and how to fulfill their role of oversight. There should be an enterprise-wide single source of data for every Board to ensure effective governance, risk and compliance. Boards should also be provided with dashboards to allow for continuous monitoring of third-party relationships and to provide real-time information and data to enable businesses to react to changing times. Ultimately, companies need to show that their Board is making a good faith effort to address risks by having due diligence processes in place and effective plans to monitor those processes.

  1. Continuous improvement view of risk management

A key role for any Board is to implement a continual improvement view of risk management. This shifts an organization’s focus from a one-time due diligence approach to ongoing, rigorous due diligence designed to identify risk areas and set benchmarks for improvement. This allows a Board to have a clear view of the risks involved and make informed decisions. A two-way dialogue is also important, with data flowing up to the board and actions cascading back down to the compliance team. 

  1. Utilize real-time data to react to changing times

There is probably no more important task for a Board in 2023 than responding to changing times. Obviously Covid-19 is still in front of mind, but the change political, geographic, economic and even climate changes are moving much more quickly now. For a Board to provide effective oversight, it must have access to real-time data to react to changing times. This is both from a regulatory perspective and a business/reputational perspective. All internal stakeholders should be connected with enterprise-wide single source of all nonfinancial data required for effective governance, risk, and compliance. The platform also provides real-time information and data so Boards can quickly react to changing times. Furthermore, the platform adds relevancy and context to the risk data which helps Boards make informed decisions based on the potential upside and downside of taking on certain risks.

  1. Ensure commitment to ethical values and ethical cultures

It really all does start at the top and Boards must ensure commitment to ethical values and ethical cultures. Boards should mandate that companies adopt a continual improvement view and embrace not just one and done due diligence, but ongoing monitoring and continuous improvement. Boards should mandate that organization enforce their commitment to ethical values, ethical cultures, and honest business practices. When it comes to third parties, Boards must understand the risk each third-party poses and to consider the business in question and the sort of inherent nature of the dealings with that third-party. Having a robust platform also provides real-time information and data throughout the relationship with the third-party, dashboards to monitor third-party information, and a single source of truth for all nonfinancial data. This allows for a two-way dialogue between GRC professionals and the board to ensure that the board has the clearest, most relevant, and most targeted information to inform better decisions.

For more information, on Diligent’s Third-party Risk Management solution, click here.

Listen to Adam Bailey on the podcast series here.

Categories
31 Days to More Effective Compliance Programs

One Month to More Effective Compliance for Business Ventures – Financial Review of Your Business Venture Partner

One area not usually considered around your business ventures is the financial health of JV partner, teaming partner, strategic partner or any other type of business partner or relationship which might occur in a business venture. It turns out such an oversight may have some significant ramifications for an accurate picture of a business venture partner. The financial health of a business venture partner as not only a key metric but also a key tool which allows a more robust assessment prior to contract signing and in managing the relationship after the contract has been signed.
A business venture partner which is in a weakened financial position can come back to damage your business in a variety of ways. Obviously, a company which is under financial strain is more susceptible to cutting corners to obtain business. You can almost begin to see the fraud triangle forming at this point and a rationalization for committing a FCPA violation forming in the mind of a business venture partner.

Continuous improvement through monitoring of ongoing financial health is a tool where technological solutions can have an impact. Understanding the financial viability of third-parties can help the compliance practitioner meet the DOJ requirement to more fully operationalize a compliance program. It can also lead to more and better operational stability and with that ever-sought increase in corporate profitability. As compliance moves into the business process, this type of review should become part of your compliance toolkit going forward.
Three key takeaways: 

  1. What is the financial health of your business venture partners? Do you even know?
  2. Poor financial results can open a business venture partner to engaging in risky behavior.
  3. Financial health monitoring is key for monitoring business venture partners.
Categories
Innovation in Compliance

Third-Party Management: A Risk-Based Approach – Part 3: Kairi Isse on Implementation and Maintenance

Welcome to a special 5-part podcast series sponsored by Diligent. Over this series, I will visit with Michael Parker, the Director of Consulting and Advisory Services; Stephanie Font, Director, Operations Optimization Group; Kairi Isse, Group Manager of Managed Services Group, Productions; Adam Bailey, Senior Vice President, Product Management and Alexander Cotoia, Regulatory Compliance Manager from the Volkov Law Group. In this Part 3, I visited with Kairi Isse on the implementation of your third-party risk management program after the contract is executed.

Learning about the risk posed by third-party vendors to a company’s compliance program can be an eye-opening experience. However, through an AI-based ongoing monitoring search tool with customizable features and auditable trails, for third-party risk management, an organization can ensure that their compliance programs are effective and reduce their risks of fines and reputational damage during the implementation stage after a contract is executed.

Key Highlights

·      How can modern companies effectively manage third-party risk and protect their reputation?

·      What are the best ways to monitor third parties in a stable vendor ecosystem?

·      How can AI and machine learning make third-party management more efficient and effective?

Notable Quotes 

1.     “The key to this effective risk management is truly the follow-up, the ongoing follow-up to ensure that all the controls are in place and, if needed, are changed.”

2.     “The key to effective risk management is the ongoing follow-up to ensure all the controls are in place and, if needed, are changed.”

3.     “It’s not the most data; it’s the right data.”

4.     “Everything is audited in there; there are audits for the third-party profiles, and there are audits for each case.”

 Resources

Kairi Isse on LinkedIn

Check out Diligent’s 3rd party products and services here.

Categories
Hill Country Authors

Skye Alexander – Writing in the Jazz Age

Welcome to the award-winning The Hill Country Authors Podcast. In this podcast, Hill Country resident Tom Fox visits with authors who live in and write up the Texas Hill Country. In this episode, I visit with author Skye Alexander, a prolific author whose most recent series features protagonist Lizzie Crane and is set in the Jazz Age in New England and New York.

Alexander is the author of a mystery series set in New York City in the mid-1920s. Her main character, Lizzie Crane, is an Irish immigrant striving to rise above her working-class background. Alexander has heavily researched her series, setting the first four books in New England and the fifth and sixth books in New York City. Skye has written nearly 50 books and many more magazine articles. She does extensive research for her books and considers herself “not a morning person.” She is heavily involved with the Friends of Kerrville Library. Her third book in the Lizzie Crane series will be released in August. Tune in to the Hill Country Authors Podcast to fully explore these and other authors’ works.

Key Takeaways:

·      Class Struggles in Jazz-Era New York City: A Discussion with Sky Alexander

·      Research Process for Setting Novels in New England and New York City

·      Writing Process of K.C. Jones

·      Writing Professionally at a Young Age

·      The Benefits of Volunteering at the Friends of the Library Book Store

 Notable Quotes

1.     “It’s a really fun way to make a living. I’m very fortunate.”

2.     “My protagonist, her name is Lizzie Crane, and she is from a poor Irish immigrant family in New York City in the mid-1920s when the stories take place.”

3.     “Lots of books have an atmosphere, many of us read a book or a specific author for atmosphere. But you had, in my mind, an incredibly unique atmosphere. The best way I can describe it is, I do not want to say, class conflict, but you were able to emphasize class as opposed to race or other issue in America in a way I have rarely seemed done in a mystery.”

4.     “It was actually the first wave of feminism and the first wave of the women’s movement. I wanted to make sure that I was able to bring that into the story and show how women were really struggling to find their place in the world.”

Resources

Skye Alexander

Purchase Try to Catch a Falling Knife

Purchase What The Walls Know

Categories
Blog

Compliance Lessons from the SVB Failure

The recent events surrounding Silicon Valley Bank have been both shocking and eye-opening. From the depositors who faced near death experiences, the shareholders who lost all their money, and the taxpayers who supported the bailout, it’s clear that there were multiple levels of oversight that failed to stop this disaster from happening. In this week’s episode of Compliance into the Weeds, Matt Kelly and myself explored the roles of KPMG, the Board of Directors and management, institutional investors, and the regulators, to uncover the lessons the compliance professional can take away from this debacle.

There were three key areas that SBV and those who advised it failed in. They included:

  1. Failures in identifying the poor risk management practices and the lack of assurance around the bank’s ability to access emergency cash.
  2. Failures by the Board of Directors and senior in responding to the red flags raised by the BlackRock consultants.
  3. Failures by SVB who was not prepared with a plan to resolve the crisis when it occurred.

Poor Risk Management Practices

The first step in understanding the lack of assurance around the bank’s ability to access emergency cash is to identify its poor risk management practices. KPMG, the banks’s auditors, may have given an anodyne report that stated there was no material risk of misstatement, but they could not have predicted the strategic risks that SVB was taking.  SVB got into trouble around its financial assets,  namely low-interest rate loans that SVB issued in the late 2010s. When the Federal Reserve started jacking interest rates to cool down inflation, the value of those loans fell. It put the bank in a precarious position. It is not clear what the bank’s management did but whatever it was, it was clearly insufficient.

Board and Senior Management Failure to Address Red Flags

Both the Board and senior management failed to respond adequately to the red flags raised by the BlackRock consultants, who SVB hired in late 2020, to look at their risk management practices. According to the report, SVB failed 11 of 11 criteria for risk management, indicating that there were serious issues present. This assessment should have been a red flag for management and the board’s risk committee, which met 18 times in 2022. It is not clear whether they discussed the BlackRock consultants’ report, but it is clear that the risk of rising interest rates and the lack of hedging to offset these risks was ignored. Despite this, the bank declined to pursue the opportunity for improvements.

Moreover by this time, the San Francisco Fed had already given Silicon Valley Bank at least six citations for poor risk management practices and not doing enough to assure easy access to emergency cash. This should have been a warning sign to both regulators and investors, yet it seems that no one was prepared for the eventual collapse of the bank. This oversight deficit points to a lack of communication and assurance from the board and management to the public, which is a key compliance lesson for other organizations.

 Lack of a Plan

Clearly, SVB was not prepared with a plan to resolve the crisis when it occurred. There was a clear lack of communication between the board and management of Silicon Valley Bank, it’s audit firm, and the regulators. The board and management of Silicon Valley Bank were aware of the risks that their strategies posed, as evidenced by their hiring of BlackRock consultants to assess their risk management processes. However, they failed to take the necessary steps to address the issues identified by the consultants, leaving the bank exposed to the risk posed by rising interest rates. The auditors also failed to point out the strategic risk of the bank’s holdings, instead offering an anodyne report that did not indicate any risk of material misstatement or substantial doubt about the bank’s ability to continue as a going concern. Finally, the regulators, such as the San Francisco Fed, had raised multiple red flags about Silicon Valley Bank’s risk management practices and potential lack of access to emergency funding, yet they failed to create a plan to address these issues before the crisis occurred. As a result, the public, investors, and depositors were left in the dark, without a plan to respond to the crisis.

The collapse of Silicon Valley Bank is a stark reminder that organizations need to take effective steps to ensure proper oversight and risk management. This includes both board and management members being aware of the risks posed by their strategies, engaging with auditors to assess the risks, and having a plan in place to deal with potential crises. The Silicon Valley Bank case serves as an example of what can happen when these steps are not taken and the consequences of such a failure. It is up to organizations to learn from this case and take the necessary steps to ensure that a similar disaster does not occur again. Despite the gravity of the situation, there is still hope that organizations can achieve the same level of compliance and oversight by following the lessons from this case.

Check out the full episode of Compliance into the Weeds, here.

Categories
Compliance Into the Weeds

SVB Failure – Lessons for Compliance

The award winning, Compliance into the Weeds is the only weekly podcast which takes a deep dive into a compliance related topic, literally going into the weeds to more fully explore a subject. In this episode, Matt and I continue our exploration of the collapse of Silicon Valley Bank (SVB) and take a deeper dive into the compliance angles. Silicon Valley Bank had taken some big risks which led to depositors having a near-death experience, shareholders losing all their money, and taxpayers ultimately supporting the bank’s bailout. Despite the auditors giving an anodyne report on the bank’s risk management, the board, management and regulators all missed the big strategic risks. As a result, the bank collapsed, leaving Matt to question whether stakeholders were given the right assurance on the right things.

Key Highlights

·      What risk management strategies did SVB senior management and Board miss or ignore that could have prevented the financial disaster?

·      Why did SVB’s management decline to pursue improvements to their risk management practices after being warned by BlackRock consultants?

·      Did regulators miss the red flags raised by the San Francisco Fed examiners 18 months before the collapse of SVB?

Notable Quotes:

1.     “We should remember that really, the auditors’ report is going to give assurance on two points: Number one, is there a risk of material misstatement in the financial statements? And number two, does the audit firm have any substantial doubt about the organization’s ability to continue as a going concern for roughly the next twelve months or so? That’s how long it is. But it’s those two things.”

2.     “When you have Elizabeth Warren and conservatives both raising hell at the same time, it’s a valid issue to go and look at then because that does not happen too often.”

3.    “It’s like nobody had thought about this when really once we rolled back DoddFrank protections and supervisory constraints specifically for mid-sized banks, which Republicans pushed through in 2018, once that happened, that became the systemic risk that regulators had to think about.”

4.    “Everybody kind of sort of knew there was a problem, but a whole lot of finger pointing and not enough planning and assurance and communication to the public at large and to investors.”

 Resources

Matt  on LinkedIn

Matt on Radical Compliance

Tom on LinkedIn