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The SAP FCPA Enforcement Action-Part 1: Introduction

The year in Foreign Corrupt Practices Act (FCPA) enforcement started off with a bang on January 10 with the announcement of a resolution of the outstanding SAP enforcement action. The bribery schemes used by SAP were massive in scope and literally worldwide in geographic area. As usual, Harry Cassin at the FCPA Blog broke the story for the compliance profession. SAP SE agreed to pay the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) approximately $222 million in penalties and disgorgement. SAP also entered into a three-year deferred prosecution agreement (DPA) with the Department of Justice imposing a $118.8 million criminal penalty and an administrative forfeiture of $103.4 million. Cassin went on to the note that the DOJ “will credit up to $55.1 million of the criminal penalty against amounts that SAP pays to resolve an investigation by law enforcement authorities in South Africa for related conduct, and up to the full forfeiture amount against disgorgement that SAP pays to the SEC or South African authorities.”

The SEC Press Release noted that the illegal actions included bribery schemes in the following countries: South Africa, Malawi, Kenya, Tanzania, Ghana, Indonesia, and Azerbaijan. SAP was held liable by the SEC based up its ownership of American Depositary Shares (ADR) shares which are listed on the New York Stock Exchange and violating the FCPA by employing third-party intermediaries and consultants from at least December 2014 through January 2022 to pay bribes to government officials to obtain business with public sector customers in the seven countries mentioned above. The SEC total fine and penalty was nearly $100 million. This figure represents disgorgement to the SEC of “$85 million plus prejudgment interest of more than $13.4 million, totaling more than $98 million, which will be offset by up to $59 million paid by SAP to the South African government in connection with its parallel investigations into the same conduct.”

What They Said

In a DOJ Press Release, Acting Assistant Attorney General for the Criminal Division, Nicole M. Argentieri said, “SAP paid bribes to officials at state-owned enterprises in South Africa and Indonesia to obtain valuable government business. Today’s resolution—our second coordinated resolution with South African authorities in just over a year—marks an important moment in our ongoing fight against foreign bribery and corruption. We look forward to continuing to strengthen our relationship with South African authorities and others around the world. This case demonstrates not only the critical importance of coordinated international efforts to combat corruption, but also how our corporate enforcement policies incentivize companies to be good corporate citizens, by cooperating with our investigations and appropriately remediating, so that we can take strong action to address misconduct.”

U.S. Attorney Jessica D. Aber for the Eastern District of Virginia also noted, “SAP has accepted responsibility for corrupt practices that hurt honest businesses engaging in global commerce,” said. “We will continue to vigorously prosecute bribery cases to protect domestic companies that follow the law while participating in the international marketplace.”

Postal Inspector in Charge of Criminal Investigations Eric Shen noted,  “When the mails are used in furtherance of a fraud or corruption scheme, borders are not an obstacle for U.S. Postal Inspectors. Postal inspectors, with our FBI law enforcement partners and Justice Department prosecutors, followed the wide-spread trail of bribes and corruption from South Africa to Indonesia. This joint effort resulted in the defendant company paying a significant criminal penalty and agreeing to long-term remedial measures.”

Assistant Director in Charge of the FBI’s Los Angeles Field Office, Donald Always added “This successful resolution against SAP is another example of the power of relationships and persistence. The sustained diligence by the prosecution team and continuous collaboration with South African law enforcement, regulators, and prosecutors identified corrupt activity in multiple countries. The FBI will continue our nonstop efforts to identify, investigate, and prosecute companies willfully engaging in corrupt activities around the world.”

Finally, Charles E. Cain, Chief of the SEC Division of Enforcement’s FCPA Unit, said in the SEC Press Release, “Our order holds SAP accountable for misconduct that spanned seven jurisdictions and persisted for several years and serves as a stark reminder of the need for global companies to be attuned to both the risks of their business and the need to maintain adequate entity-level controls over all their subsidiaries.”

Order and Information

The SEC Order found that SAP violated the FCPA by employing third-party intermediaries and consultants from at least December 2014 through January 2022 to pay bribes to government officials to obtain business with public sector customers in the seven countries mentioned above.” Additionally, “SAP inaccurately recorded the bribes as legitimate business expenses in its books and records, despite the fact that certain of the third-party intermediaries could not show that they provided the services for which they had been contracted.” Finally,  “SAP failed to implement sufficient internal accounting controls over the third parties and lacked sufficient entity-level controls over its wholly owned subsidiaries.”

The DOJ Information found that between approximately 2015 and 2018, “SAP, through certain of its agents, engaged in a scheme to bribe Indonesian officials to obtain improper business advantages for SAP in connection with various contracts between and among SAP and Indonesian departments, agencies, and instrumentalities, including the Kementerian Kelautan dan Perikanan (the Indonesian Ministry of Maritime Affairs and Fisheries) and Balai Penyedia dan Pengelola Pembiayaan Telekomunikasi dan Informatika (an Indonesian state-owned and state-controlled Telecommunications and Information Accessibility Agency).”

Given SAP’s prior SAP enforcement history, its recidivist status FCPA status,  its culture of non-compliance (at the very least), a non-prosecution agreement (NPA) from 2021 with the DOJ’s National Security Division, as well as administrative agreements with the Departments of Commerce and the Treasury relating to export law violations; one might wonder  SAP was able to receive such a superior result. Over the next several blog posts, we will be exploring that issue as well a host of others for the compliance professional. I hope you will join me over the next few blog posts.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 15 – Monitoring and Improvement of Internal Controls

What happens when controls are continually overridden? Does that necessarily mean that companies are engaging in activities that violate the FCPA or some other law, such as Sarbanes-Oxley (SOX)? Cristina Revelo said she would start out with some basic questions, such as “How often would something be manually approved? How often are controls skipped? What are the levels of approvals that you have and what is your documentation? What are the reasons? And are you documenting how often a certain department is requiring those overrides?” While it could indicate that a company lacks a culture of compliance or that everything is an emergency, it might mean something else. It might mean that your internal controls need to be evaluated and then recalibrated. The Department of Justice calls this continuous monitoring leading to continuous improvement. Joe Oringel, co-founder of Visual Risk IQ, calls it continuous control monitoring.

However, many compliance professionals, and particularly lawyers, think once a control is in place, it’s set in stone, and it’s there forever. This derives from the unfortunate fact that, once again, many compliance professionals and most lawyers do not understand internal controls. Yet, internal controls, much like the rest of a compliance program, can and should be continually monitored and improved based on information about such things as the number of overrides. Such a review can be evidence of a management problem or a culture of non-compliance at the organization. However, it could be that perhaps the controls need to be adjusted.

Revelo emphasized that it is not simply identifying the issues but remedying them as well, “because that actually might look worse if you identify a lot of issues, but do not fix them. You are better off by remediating everything you are identifying.” From there, you can conduct a root cause analysis as to why there was failure in a control or violation of a compliance procedure. Revelo concluded, “You need to really do that in an in-depth manner and then remediate.”

Three key takeaways:

1. An internal control override is not necessarily a bad thing if proper procedure is followed.

2. Internal controls are not set in stone.

3. The key is to have a process for monitoring the controls and taking input, literally from each line of defense.

To obtain a free White Paper from our sponsor, Ethico, on key compliance issues from 2023, click here.

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Career Can D0

AI, Career Planning, and The Future of Work with Mark Herschberg

Is your plan for a career path nothing more than a list of vague aspirations? What if you could create a concrete plan and gain the skills that will help you achieve the career success you’re hoping for? Mark Herschberg joins Mary Ann Faremouth in this episode of Career Can Do and shares his insights on how to navigate the new work world. Mark is an instructor at MIT and the author of the book “The Career Toolkit: Essential Skills for Success No One Taught You.” They discuss a common mistake in creating a career plan, how to adapt to the changing landscape of AI, and the importance of the ‘firm skills’ no one taught you.

Mark emphasizes the need for individuals to have a career plan rather than simply hoping for promotions or advancements. “So many people, when they ask themselves about their careers or others ask, might say, well, I’d like to be a VP, and I’m a director of whatever, or a senior… And that’s the plan. Their entire plan is, “I hope one day to get this promotion or get to that level.” That’s not a plan.” Mark also suggests discussing the plan with one’s company and being open to the idea that the plan may lead to transitioning to a different job in the future.

Mark discusses the concerns surrounding AI and its potential to automate tasks and replace jobs. He offers a different perspective on how you can stay relevant in your career. “You want to be very strategic. Understand how those tasks will evolve, what will go away, what will stay, and what new tasks will come in.” Mark advises people to evaluate which tasks are high-value and hard to automate, as well as low-value tasks that can be automated. By focusing on high-value tasks and understanding the evolving nature of your role, you can adapt and position yourself for long-term career success.

Your career development plan shouldn’t be created in a vacuum. Mark emphasizes the importance of discussing career plans with employers and managers. He believes employers should work together with employees to find mutually beneficial solutions. As an employer, he shares some of the discussions he’s had with employees who want to transition to different roles or even different companies. By fostering open communication and understanding, employers can create a supportive environment that encourages growth and development.

Resources:

Mark Herschberg on LinkedIn | The Career Toolkit

Faremouth.com

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Corruption, Crime and Compliance

Natalie Druckman from Certa on AI – Enhanced Third – Party Risk Management

How do you manage risk when the vulnerabilities are outside your organization’s in your hands? In this episode of Corruption, Crime, and Compliance, we delve into the world of third-party risk management with our guest, Natalie Druckmann, from Certa. As we discuss the regulatory landscape in EMEA and the US, Natalie highlights the higher regulatory burden faced by companies in EMEA and how Certa uses AI to streamline workflows, provide intuitive data visualization, and enhance risk forecasting capabilities. AI is the future of third-party risk management, now and in the future.

  • Cybersecurity has become one of the top concerns for organizations. In 2012, Target worked with a third-party vendor and, as a result, suffered an attack that exposed their customers’ credit data. Since then, compliance departments have started working closely with IT to prevent such vulnerabilities. 
  • Unlike the US, EU companies don’t benefit from gaps created between state and federal regulations. EMEA faces a mandatory and substantial regulatory burden, particularly in areas like ESG and compliance. A forced labor scandal can sink a company, so ESG’s importance is on par with cyber security.
  • Global companies are increasingly recognizing the importance of addressing ESG topics alongside cybersecurity and financial risks. ESG considerations, such as diversity, modern slavery, and gender pay gaps, have significant reputational and revenue impacts.
  • AI is changing the world in many ways, including compliance. Certa aims to provide a comprehensive solution for third-party risk management, compliance, and operational risks by streamlining processes and incorporating AI capabilities to enhance efficiency and effectiveness.
  • Certa utilizes various AI capabilities, including design AI, which allows users to create workflows using plain language. They don’t need to know anything about tech; they can simply dictate the process, and AI generates the necessary code and infrastructure for it. This allows the company to remain flexible and be able to quickly adapt to change.
  • Insights AI is another capability that collects and analyzes data, making it far more accessible and efficient in managing up-to-the-minute risks and developments. This technology also uses design AI, allowing for plain language inputs to immediately create actionable, detailed reports.
  • Recall AI allows companies to guarantee rapid and consistent responses from suppliers and customers by recalling past interactions to create surveys, forms, workflows, and processes. This removes the back-and-forth burden on all parties while still retaining the human touch.
  • Smaller and midsize companies should prioritize their risk management processes and consider automated solutions like Certa. These companies can benefit from the efficiency and effectiveness of an automated platform, regardless of their industry or size.

KEY QUOTE:

“I think there is a very strong drive here for companies and stakeholders, not just to do the right thing… but doing the good thing as well.” – Natalie Druckman

 

Resources:

Michael Volkov on LinkedIn | Twitter

The Volkov Law Group

Natalie Druckman on LinkedIn

Certa

Email Natalie: nat@certa.ai

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Blog

Monitoring and Improvement of Internal Controls

What happens when controls are continually overridden? Does that necessarily mean that companies are engaging in activities that violate the FCPA or some other law such as Sarbanes-Oxley (SOX). Cristina Revelo said she would start out with some basic questions, such as “How often would something be manually approved? How often are controls skipped, what are the level of approvals that you have and what is your documentation? What are the reasons, and are you documenting how often a certain department is requiring those overrides?” While it could indicate that a company lacks a culture of compliance or that everything is an emergency, it might mean something else. It might mean that your internal controls need to be evaluated and then recalibrated. The Department of Justice calls this continuous monitoring leading to continuous improvement. Joe Oringel, co-founder of Visual Risk IQ, calls it continuous controls monitoring.

However, many compliance professionals, and particularly lawyers, think once a control is in place, it’s set in stone, and it’s there forever. This derives from the unfortunate fact that once again many compliance professionals and most lawyers do not understand internal controls. Yet, internal controls, much like the rest of a compliance program can and should be continually monitored and continually improved based on the information about such things as the number of overrides. Such a review can be evidence of a management problem or a culture of non-compliance at the organization. However, it could be that perhaps the controls need to be adjusted.

How do you assess and then update your internal controls? Companies should also think about updating and reviewing their controls at least annually. In this manner, they can identify any violations of their internal controls. It also allows a deep dive into any specific areas of control failures. Another approach would be more robust controls through greater monitoring of your controls. For example, you could review your controls quarterly to allow you to spot any trends that are moving in the wrong direction. You can even start out by having your compliance function perform a self-review of its controls and test exemplar transactions. This is not a full-blown audit but simply desktop testing to make sure controls are being properly followed. Once again, simply because there is a control override or excessive use of a compensating control does not mean something is illegal. It may mean that the control is not working as it was designed.

Revelo said it could be an instance of “too short an approval time period and employees need a little bit longer because depending on their industry or how business works. This also helps to both identify frustrations from employees where there is a control, but every time it needs to be executed, it is impossible for me to do, or it’s impossible for me to comply with it a hundred percent.” These quarterly reviews can then be collated into an annual report for review and assessment and the report can form the basis of an annual report to the Compliance Committee of the Board of Directors or even the full Board.

The key is to have a process for monitoring the controls and taking input, literally from each line of defense. If a control is overridden too often, you need to change it. If a control is ineffective, you can use that information to craft a new internal control. Internal controls are not static, but dynamic and, with proper oversight, you can set up internal controls and literally improve them with appropriate documentation. (Hint-Document, Document, and Document.)

Revelo emphasized that it is not simply identifying the issues but remedying them as well “because that actually might look worse if you identify a lot of issues, but do not fix them. You are better off by remediating everything you are identifying.” From there you can conduct a root cause in that analysis as to why there was failure in a control or violation of a compliance procedure. Revelo concluded, “you need to really do that in an in-depth manner and then remediate.”

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 14 – Internal Controls

What are internal controls? The best definition I have come across is from Jonathan Marks, partner at BDO, who defined internal controls as:

An internal control is an action or process of interlocking activities designed to support the policies and procedures detailing the specific preventative, detective, corrective, directive, and corroborative actions required to achieve the desired process outcomes or objectives. This, along with continuous auditing, continuous monitoring, and training, reasonably assures:

• The achievement of the process objectives linked to the organization’s objectives;

• Operational effectiveness and efficiency;

• Reliable (complete and accurate) books and records (financial reporting);

• Compliance with laws, regulations and policies; and

• The reduction of risk fraud, waste, and abuse, which aids in the decline of process and policy variation, leading to more predictive outcomes.

The bottom line is that internal controls are just good financial controls. The internal controls that detail requirements for third-party representatives in the compliance context will help to detect fraud, which could well lead to bribery and corruption. As an exercise, map your existing internal controls to the Hallmarks of an Effective Compliance Program or some other well-known anti-corruption regime to see where gaps may exist. This will help you determine whether adequate internal compliance controls are present in your company. From there, you can move on to see if they are working in practice.

Three key takeaways:

1. Effective internal controls are required under the FCPA

2. Internal controls are a critical part of any best practices compliance program

3. There are four significant controls for the compliance practitioner to implement initially. (a) Delegation of authority (DOA); (b) Maintenance of the vendor master file; (c) Contracts with third parties; and (d) Movement of cash or currency

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Sunday Book Review

Sunday Book Review: January 14, 2024 The Books on Morality Edition

In the Sunday Book Review, I consider books that would interest the compliance professional, the business executive, or anyone who might be curious. It could be books about business, compliance, history, leadership, current events, or anything else that might interest me. Over the month of January, we will review some of the best books reported by the Financial Times in various categories. In today’s edition of the Sunday Book Review, we look at four books on morality you should read in 2024.

  • The Morality of the Exterior Act by Fr. Chad Ripperger
  • Making Choice by Peter Kreeft
  • Moral Psychology by Valerie Tiberius
  • Modern Moral Philosophy by Stephen Darwall

Resource:

Ten Best New Morality Books to Read in 2024

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Blog

Internal Controls

What are internal controls? The best definition I have come across is from Jonathan Marks, partner at BDO, who defined internal controls as:

An internal control is an action or process of interlocking activities designed to support the policies and procedures detailing the specific preventative, detective, corrective, directive and corroborative actions required to achieve the desired process outcomes or the objectives(s). This, along with continuous auditing, continuous monitoring and training reasonably assures:

The achievement of the process objectives linked to the organization’s objectives;

Operational effectiveness and efficiency;

Reliable (complete and accurate) books and records (financial reporting);

Compliance with laws, regulations and policies; and

The reduction of risk-fraud, waste and abuse, which, aids in the decline of process and policy variation, leading to more predictive outcomes.

What specifically are internal controls in a compliance program? The starting point is the FCPA itself, which requires issuers to devise and maintain a system of internal controls that can reasonably assure:

1. Transactions are executed in accordance with management’s general or specific authorization;

2. Transactions are recorded as necessary (I) to permit preparation of financial statements in conformity with generally accepted accounting principles or any other criteria applicable to such statements, and (II) to maintain accountability for assets;

3. Access to assets is permitted only in accordance with management’s general or specific authorization; and

4. The recorded accountability for assets is compared with the existing assets at reasonable intervals and appropriate action is taken with respect to any differences.

The DOJ and SEC, in the 2020 FCPA Resource Guide, 2nd edition, stated:

Internal controls over financial reporting are the processes used by companies to provide reasonable assurances regarding the reliability of financial reporting and the preparation of financial statements. They include various components, such as: a control environment that covers the tone set by the organization regarding integrity and ethics; risk assessments; control activities that cover policies and procedures designed to ensure that management directives are carried out (e.g., approvals, authorizations, reconciliations, and segregation of duties); information and communication; and monitoring. … The design of a company’s internal controls must take into account the operational realities and risks attendant to the company’s business, such as: the nature of its products or services; how the products or services get to market; the nature of its work force; the degree of regulation; the extent of its government interaction; and the degree to which it has operations in countries with a high risk of corruption.

This was supplemented in the 2023 ECCP, with a pair of pointed questions: whether a company has made significant investigation into its internal controls and have they been tested, then remediated based upon the testing?

The whole concept of internal controls is that companies need to focus on where the risks—compliance or otherwise—are and then allocate their limited resources to putting controls in place that address those risks. In the compliance world, of course, your two biggest risks are 1) company assets or resources, marketing expenses, petty cash or other sources of funds being used to pay a bribe, and 2) diversion of company assets, such as unauthorized sales discounts or receivables and write offs used to pay a bribe.

There are four significant controls for the compliance practitioner to implement initially. They are:

1. Delegation of authority (DOA);

2. Maintenance of the vendor master file;

3. Contracts with third parties; and

4. Movement of cash/currency.

Your DOA should reflect the impact of compliance risk including both transactions and geographic location so that a higher level of approval for matters involving third parties, for fund transfers and invoice payments to countries outside the US would be required inside your company.

Next is the vendor master file, which can be a powerful preventative control tool largely because payments to fictitious vendors are one of the most common occupational frauds. The vendor master file should be structured so that each vendor can be identified not only by risk level but also by the date on which the vetting was completed and the vendor received final approval. There should be electronic controls in place to block payments to any vendor for which vetting has not been approved. Internal controls are needed over the submission, approval, and input of changes to the vendor master file.

Contracts with third parties can be a very effective internal control that works to prevent nefarious conduct rather than simply as a detect control. For contracts to provide effective internal controls, however, relevant terms of those contracts—including, for instance, the commission rate, reimbursement of business expenses, use of subagents, etc.,—should be made available to those who process and approve vendor invoices.

All situations involving the movement of cash or transfer of monies outside the US—including such methods as computer checks, manual checks, wire transfers, replenishment of petty cash, loans, and advances—should be reviewed from the compliance risk standpoint. This means identifying the ways in which a country manager or a sales manager could cause funds to be transferred to their control and to conceal the true nature of the use of the funds within the accounting system.

To prevent these types of activities, internal controls need to be in place. All wire transfers outside the US should have defined approvals in the DOA. The persons who execute the wire transfers should be required to evidence agreement of the approvals to the DOA, and wire transfer requests going out of the US should always require dual approvals. Lastly, wire transfer requests going outside the US should be required to include a description of proper business purpose.

The bottom line is that internal controls are just good financial controls. The internal controls that detail requirements for third-party representatives in the compliance context will help to detect fraud, which could well lead to bribery and corruption. As an exercise, map your existing internal controls to the Hallmarks of an Effective Compliance Program or some other well-known anti-corruption regime to see where gaps may exist. This will help you to determine whether adequate compliance internal controls are present in your company. From there you can move to see if they are working in practice.

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31 Days to More Effective Compliance Programs

Day 31 to a More Effective Compliance Program: Day 13 – Policies and Procedures

There are numerous reasons to put some serious work into your compliance policies and procedures. They are certainly the first line of defense when the government comes knocking. The 2023 ECCP made clear that “Any well-designed compliance program entails policies and procedures that give both content and effect to ethical norms and that address and aim to reduce risks identified by the company as part of its risk assessment process.” This statement made clear that the regulators will take a strong view against a company that does not have well-thought-out and articulated policies and procedures against bribery and corruption, all of which are systematically reviewed and updated. Moreover, having policies written out and signed by employees provides what some consider the most vital layer of communication and acts as an internal control. Together with a signed acknowledgement, these documents can serve as evidentiary support if a future issue arises. In other words, the “Document, Document, and Document” mantra applies just as strongly to policies and procedures in anti-corruption compliance.

Three key takeaways:

1. Written compliance policies and procedures, together with the Code of Conduct, form the backbone of your compliance program.

2. The DOJ and SEC expect a well-thought-out and articulated set of compliance policies and procedures and that they be adequately communicated throughout your organization.

3. Institutional fairness for the application of policies and procedures demands consistent application of your policies and procedures across the globe.

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10 For 10

10 For 10: Top Compliance Stories For The Week Ending January 13, 2024

Welcome to 10 For 10, the podcast that brings you the week’s Top 10 compliance stories in one podcast each week. Tom Fox, the Voice of Compliance, brings to you, the compliance professional, the compliance stories you need to be aware of to end your busy week. Sit back, and in 10 minutes, hear about the stories every compliance professional should be aware of from the prior week. Every Saturday, 10 For 10 highlights the most important news, insights, and analysis for compliance professionals, all curated by the Voice of Compliance, Tom Fox. Get your weekly filling of compliance stories with 10 for 10, a podcast produced by the Compliance Podcast Network.

  1. Trump took payments from China as president.  (WaPo)
  2. Clyde & Co. was fined for breaching AML. (Reuters)
  3. The world’s top 3 trading companies allegedly paid bribes.  (Bloomberg)
  4. SAP has yet another FCPA enforcement action.  (FCPA Blog)
  5. Boeing CEO says ‘this can never happen again’ (yet again). (Reuters)
  6. Gold bars are a sign of a statesman—Bob Menendez.  (NYT)
  7. When de-risking leads to more risks, or at least newer risks,.  (WSJ)
  8. Boeing is facing more fallout over the 737 MAX.  (WaPo)
  9. China ABC campaign to go after ‘ants and flies. (CNN)
  10. Singapore completes a corruption probe.  (Bloomberg)

You can check out the Daily Compliance News for four curated compliance and ethics-related stories each day here.

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