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Messaging Compliance in a Shifting Regulatory Landscape: Stay Ahead of Regulations with a Unified App

Are you ready to learn how to implement electronic communications capture and supervision in your firm for better compliance and prevention of regulatory violations? Is messaging compliance giving your compliance function headaches? Welcome to a special 5 part blog post series on messaging compliance in a shifting regulatory landscape, sponsored by Global Relay. For this Part 5, I visited with Raewyn Danvers.

Navigating the complex world of messaging compliance can feel overwhelming, especially when operating within regulated industries. However, it’s crucial to ensure that your organization’s communication methods are aligned with industry guidelines to avoid potential fines and reputational damage. By partnering with unified tools for compliant messaging, compliance professionals like yourself can streamline this process and create a more efficient workflow. In this article, we’ll explore why this topic is essential and how it may impact your personal and professional life, as well as provide actionable steps to help you enhance your organization’s messaging compliance strategy.

Here are some key steps:

  • Understand the messaging compliance landscape
  • Assess your organization’s communication methods
  • Evaluate unified tools for compliant messaging
  • Implement policies and procedures for messaging
  • Foster cross-departmental collaboration for compliance

1. Understand the messaging compliance landscape.

Compliance professionals face numerous challenges as privacy and security regulations continue to evolve, and the adoption of mobile messaging and other communication technologies grows. As such, staying current with industry best practices and understanding the risks associated with messaging compliance becomes increasingly critical. Properly addressing these concerns ensures companies maintain their reputations and avoid costly fines and penalties.

Danvers emphasized the importance of staying up to date with regulatory changes and adapting compliance strategies accordingly. She also discussed the challenges and opportunities presented by emerging technologies, such as AI and chatbots, and the need for a proactive approach to messaging compliance. By partnering with unified tools and leveraging services like Global Relay, companies can benefit from a single application that covers various communication types while reducing confusion and the required number of vendors.  Understanding the messaging compliance landscape is essential for ensuring that compliance professionals can effectively manage risks related to mobile messaging and other communication technologies.

This proactive approach is especially relevant in industries subject to stringent regulations, such as financial services, healthcare, and others. By staying informed and leveraging the expertise of unified tools like Global Relay, compliance teams can better navigate the complexities of messaging compliance, thus safeguarding their organization from potential pitfalls and maintaining a positive reputation. Ultimately, the message is clear: compliance may not be easy, but it’s always essential, requiring diligence, collaboration, and adaptability in the face of an ever-shifting regulatory environment.

2. Assess your organization’s communication methods.

While traditional channels like email might have been easier to track and maintain, with the rise of mobile messaging and various messaging applications used in professional settings, the need to effectively manage these platforms becomes imperative. When assessing communication methods used by your organization, it is crucial to understand not just the platforms but also the ways in which employees interact with them to create a tailored solution for your business.  Danvers emphasized how the younger generation’s shift towards flexible communication, including mobile messaging and messaging applications, has necessitated the need to address compliance in this realm. With the recent fines and regulatory actions targeted at messaging platforms, it has become evident that assessing your organization’s communication methods is important to ensure compliance.

Understanding and assessing your organization’s communication methods are important and essential for regulated industry compliance professionals. This step ensures that you are aware of the platforms being used for communication and can create tailored solutions to maintain compliance. As messaging platforms continue to evolve and incorporate new technologies like AI and chatbots, it is becoming increasingly important for compliance professionals to stay informed, collaborate with other departments, and strike a balance between innovation and compliance. By implementing effective compliance measures for your organization’s communication methods, you not only protect your business’s reputation but may also avoid serious legal repercussions. So, take the time to analyze and assess how your organization communicates, and stay proactive in navigating the changing tides of regulatory compliance.

3. Evaluate unified tools for compliant messaging.

The process of evaluating unified tools for compliant messaging is crucial for compliance professionals operating in regulated industries. Furthermore, the implementation of policies and procedures is critical to ensure the separation of business and personal communication while maintaining data security. In this context, the adoption of a single unified tool that manages multiple communication channels can simplify the compliance process, streamlines communication, and ensures adherence to regulatory requirements, making it an appealing option for businesses looking to elevate their messaging compliance strategies.

The younger generations’ preference for mobile messaging, the rise of BYOD (Bring Your Own Device) policies, and the proliferation of consumer messaging apps have all contributed to the growing complexity of messaging compliance. This issue has been further exacerbated by the increase in regulatory fines related to communication. Danvers highlighted that a unified tool is especially beneficial in a regulated space because it eases the implementation, ensuring a single point of access while reducing the number of vendors needed when adopting new communication technologies.

Evaluating and choosing a suitable unified tool for compliant messaging is vital for the audience, as it not only simplifies the messaging compliance landscape but also facilitates a more proactive approach to data protection and adherence to regulations like GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). By integrating a unified tool, compliance professionals can effectively manage the delicate balance between innovation and regulatory compliance, especially when it comes to dealing with emerging technologies like AI (Artificial Intelligence) and chatbots. Ultimately, this key step paves the way for cross-functional collaboration between various organizational departments, including IT, legal, and compliance, resulting in a cohesive and well-integrated communication compliance strategy that can withstand the constantly evolving regulatory landscape.

In the world of compliance, staying ahead of the curve when it comes to mobile messaging compliance is critical for professionals in regulated industries. To ensure your organization is well-prepared to handle the challenges of messaging compliance, it is essential to understand the landscape, assess your communication methods, and choose the right unified tool for compliant messaging. Furthermore, implementing clear policies and procedures and fostering cross-departmental collaboration will solidify your compliance strategy and help your organization thrive. Follow these steps and confidently move forward in creating a robust and reliable messaging compliance framework.

For more information, go to www.GlobalRelay.com

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From the Editor's Desk

From the Editor’s Desk – June and July, 2023 in Compliance Week

Welcome to From the Editor’s Desk, a podcast where co-hosts Tom Fox and Kyle Brasseur, EIC at Compliance Week, unpack some of the top stories that have appeared in Compliance Week over the past month, look at top compliance stories upcoming for the next month, talk some sports, and generally try to solve the world’s problems.

Tom Fox and Kyle Brasseur are back. In this edition, they discuss the recently concluded Compliance Week 2023, with Artificial Intelligence and off-channel communications being two of the top compliance issues. The CW ESG Virtual Conference is becoming an annual event and is set for September. Finally, they consider whether Congress will take action on data privacy due to the patchwork of state laws.

In their Sports section, they consider if the Warriors’ move was a gamble, and if Chris Paul can adjust to his new role, he could help the Warriors get back to the top. Denver is also a challenge in the Western Conference, having won the series against the Miami Heat in five games, three of which were won by double digits.

 Highlights Include:

  • Women of Compliance
  • Compliance Week 2023 Wrap Up
  • Compliance Week Conference in Atlanta
  • Chris Paul Trade
  • Marcus Smart Trade
  • NBA Finals Analysis

Resources:

Kyle Brasseur on LinkedIn

Compliance Week

Categories
Career Can D0

How to Thrive in Any Circumstance with Josselyne Herman-Saccio

Are you feeling stuck in your career? Are you searching for a sense of purpose and fulfillment in your work? In this episode of Career Can Do, guest Josselyne Herman-Saccio explores what it takes to empower dreams and defeat obstacles. Josselyne is a master coach and highly experienced course leader who has dedicated her career to empowering individuals to realize and pursue their dreams. Over the course of her career, she has worked with more than 200,000 people, helping them to create opportunities, overcome obstacles, and strive for success in both personal and professional contexts. Josselyne joins Mary Ann Faremouth to share her transformative approach to achieving personal and professional success. She stresses the importance of self-awareness, particularly about recognizing and challenging limiting beliefs, and maintaining a clear understanding of personal passion and purpose.

Burnout and work-life balance are pressing issues in today’s work environment. With the rise of digital communication tools like Zoom, employees can connect from across the globe, but this also brings new challenges. To effectively manage your life and responsibilities, Josselyne advocates using a calendar as a powerful organizing tool. By recording every task and commitment, you can create tangible context for your actions, helping to distinguish between imposed or “default” dreams and your own created dreams.

 

Josselyne introduces the concept of being “unmessable with,” which she describes as a state of being that allows you to create in any circumstance without being hindered. This powerful mindset is an antidote to the effects of limiting beliefs, notions of truth, and scarcity, which can interfere with your ability to achieve your dreams.

 

She presents an alternative view of failure, encouraging individuals to perceive it not as an endpoint but as a part of the journey towards fulfillment and success. In Josselyne’s philosophy, failure is not something to be avoided or feared. Instead, it serves as a crucial learning opportunity, providing insights and lessons that can be invaluable for personal growth and progress. Recognizing that setbacks are a natural part of life’s journey can empower you to navigate your path with resilience, tenacity, and focus on your ultimate goals.

 

Resources

Josselyne Herman-Saccio on LinkedIn 

United Global Shift

JHA Management

Faremouth.com

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31 Days to More Effective Compliance Programs

One Month to a More Effective Board – 20 Questions Directors Should Ask about the Board Compliance Committee

In an area of inquiry entitled Oversight, the 2023 ECCP asks three basic questions which we have explored throughout this chapter:

1. What compliance expertise has been available on the Board of Directors?

2. Have the Board of Directors held executive or private sessions with the compliance function?

3. What types of information has the Board of Directors examined in their exercise of oversight in the area in which the misconduct occurred?

To facilitate the answers to these questions, consider this list of 20 questions to reflect the oversight role of directors. These are questions the Board should ask of both senior management and the Board should ask itself. The questions are not intended to be an exact checklist, but rather a way to provide insight and stimulate discussion on the topic of compliance. The questions provide directors with a basis for critically assessing the answers they get and digging deeper as necessary. Although the questions apply to most medium to large organizations, the answers will vary according to the size, complexity and sophistication of each individual organization.

Part I: Understanding the Role and Value of the Compliance Committee

1. What are the Compliance Committee’s responsibilities and what value does it bring to the Board?

2. How can the Compliance Committee help the Board enhance its relationship with management?

3. What is the role of the Compliance Committee?

Part II: Building an Effective Compliance Committee

4. What skill sets does the Compliance Committee require?

5. Who should sit on the Compliance Committee?

6. Who should chair the Compliance Committee?

Part III: Directed to the Board

7. What is the Compliance Committee’s role in building an effective compliance program within the company? How can the Compliance Committee assess potential members and senior leaders of the company’s compliance program?

8. How long should directors serve on the Compliance Committee?

9. How can the Compliance Committee assist directors in retiring from the Board?

Part IV: Enhancing the Board’s Performance Effectiveness

10. How can the Compliance Committee assist in director development?

11. How can the Compliance Committee help the Board chair sharpen the Board’s overall performance focus?

12. What is the Compliance Committee’s role in Board evaluation and feedback?

13. What should the Compliance Committee do if a director is not performing or not interacting effectively with other directors?

14. Should the Compliance Committee have a role in chair succession?

15. How can the Compliance Committee help the Board keep its mandates, policies and practices up-to-date?

Part V: Merging Roles of the Compliance Committee

16. How can the Compliance Committee enhance the Board’s relationship with institutional shareholders and other stakeholders?

17. What is the Compliance Committee role in CCO succession?

18. How can the Compliance Committee foster great technical impact for compliance function?

19. What role can the Compliance Committee play in preparing for a crisis, such as the discovery of a sign of a significant compliance violation?

20. How can the Compliance Committee help the Board in deciding CCO pay, bonus and resources made available to the corporate compliance function?

 Three key takeaways:

1. The DOJ Evaluation requires active Board of Director engagement around compliance.

2. Board communication on compliance is a two-way street; both inbound and outbound.

3. Has the Board built an effective Compliance Committee for itself?

Categories
Kerrville Weekly News Roundup

Kerrville Weekly News Roundup: June 30, 2023

Welcome to the Kerrville Weekly News Roundup. Each week, veteran podcaster Tom Fox and his colleagues Andrew Gay and Gilbert Paiz get together to go over a couple of their favorite stories from the past week from Kerrville and the greater Hill Country. Sit back, enjoy a cup of morning coffee and listen in to get a wrap up of the Kerrville Weekly News. We each consider two of our favorite stories and talk about the upcoming weekend’s events which will enjoy or participate in this weekend.

In this episode, Tom and Andrew discuss the following stories which caught their attention over the past week.

  • Tom talks the inane ballot counting workshop and the fans scaring people away from becoming sports referees. He shouts out to the 4th and the Hunt Art Sales set for July 1 at Bridget’s Basket.
  • Andrew talks about KPUB and the ongoing water shortage. Andrew shouts out to the 4th on the River.
  • Andrew and Tom remind everyone to be safe this weekend with these over 100 degree temperatures.

Resources

Tom Fox on LinkedIn

Gilbert Paiz on LinkedIn

Andrew Gay on LinkedIn

Texas Hill Country Podcast Network

Categories
Daily Compliance News

Daily Compliance News: June 30, 2023 – The Do You Watch Porn Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance brings to you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News. All, from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

  • New interview question-do you watch porn, if so what type? (WSJ)
  • Supreme Court ends affirmative action in education. (NYT)
  • Larry Householder gets 20 years. (Columbus Dispatch)
  • 3 Trump SPAC investors charged with fraud. (Bloomberg)
Categories
Because That's What Heroes Do

Because That’s What Heroes Do: Firefly – Episode 9, Aerial: Betrayal’s Price: Jayne’s Consequence

Megan and I go in a different direction for our next sci-fi series as we take up the 2002 series Firefly. The show is an American space Western drama television series. The series is set in the year 2517, after the arrival of humans in a new star system, and follows the adventures of the renegade crew of Serenity, a “Firefly-class” spaceship. The ensemble cast portrays the nine characters who live on Serenity. Join the dynamic and delightful hosts Tom Fox and Megan Dougherty as they dive into the latest episode of Firefly in their podcast, Because That’s What Heroes Do!

 

In this episode of the show, Mal had an intuition that Jayne was going to betray the crew, and his suspicions were confirmed when Jane sold the siblings out for a significant reward. Despite this, the Serenity team was able to rescue the siblings, and Simon praised Jayne for his efforts, unaware of his betrayal. The crew was able to achieve their criminal objectives and get a win, but it came at a heavy price. Tom Fox and Megan Dougherty discussed the episode, exploring the interpersonal issues between the characters and the consequences of Jayne’s betrayal.

Key Highlights:

·       End of Conversation

·      Jayne’s Treachery

·      Heist Montage

·      Mal’s Intuition

Resources:

Megan Dougherty 

LinkedIn

One Stone Creative

Twitter

Tom 

Instagram

Facebook

YouTube

Twitter

LinkedIn

Categories
Blog

Messaging Compliance in a Shifting Regulatory Landscape: Part 4- Compliance Communications in 2023

Are you ready to learn how to implement electronic communications capture and supervision in your firm for better compliance and prevention of regulatory violations? Is messaging compliance giving your compliance function headaches. Welcome to a special 5 part blog post series on messaging compliance in a shifting regulatory landscape, sponsored by Global Relay. For this Part 5, I visited with Jennie Clark about the recently released Global Relay report, Compliant Communications in 2023.

With the report indicating that 59% of respondents have banned messaging applications such as WhatsApp and WeChat, it’s evident that businesses need to find better solutions. There is significant challenge of senior managers’ compliance and the need for regulators to apply more accountability to individuals. What are the key challenges for compliance professionals?

As regulatory agencies across the globe continue to crack down on non-compliant firms, the role of UK regulators cannot be understated. UK regulators have joined forces with their US counterparts, ensuring that businesses adhere to the required compliance standards.  Jennie Clark mentioned the recent events surrounding regulatory fines and penalties, where total fines issued within a month exceeded $2 billion. She noted that UK regulators’ active involvement in addressing non-compliance is indicative of the importance of understanding and adjusting to these shifting regulatory landscapes.

Navigating modern communication channels presents numerous compliance challenges. These include managing communications across various messaging applications while avoiding the risks of non-compliant information exchange. In turn, compliance officers are responsible for ensuring businesses remain within regulatory requirements to avoid costly penalties.  The report found the ongoing struggle businesses face in terms of addressing their compliance concerns.

As a compliance officer, ensuring that your organization’s messaging apps are in line with industry regulations is vital to your professional success and your company’s reputation. In this blog, we discuss the importance of evaluating current compliance practices, developing targeted educational programs, implementing corporate phone policies, and staying updated on regulatory changes. By following these steps, you can confidently navigate the complexities of messaging apps compliance and maintain a compliant and efficient communication environment. Listen to our podcast to gain expert insights and practical tips for overcoming these challenges.

Here are the key steps:

  • Evaluate current messaging app compliance practices
  • Develop targeted educational programs for staff
  • Consider adopting advanced technology solutions

1. Evaluate current messaging app compliance practices.

As the digital landscape continues to evolve, compliance officers are faced with the challenge of managing messaging apps in a way that adheres to regulatory guidelines. One critical step in this process is to evaluate the current messaging app compliance practices to find areas for improvement. With the rise of platforms like WhatsApp, WeChat, and other messaging applications, businesses have struggled to find the appropriate balance between enabling effective communication and ensuring compliance. By thoroughly assessing current practices, organizations can determine which applications should be allowed, and how to monitor the content exchanged through these platforms.

With a majority of the respondents stating that they have prohibited the use of WhatsApp, WeChat, and other messaging applications in their organizations, it is apparent that establishing a compliant communication process is of utmost importance. Jeannie also emphasized the need for educating employees on the consequences of non-compliance and recognizing the benefits of adopting technological solutions and corporate phone policies as alternatives.  The significance of this key step in evaluating messaging app compliance practices cannot be overstated. As regulatory fines and penalties continue to increase, it is essential for organizations to prioritize compliance and avoid financial setbacks. Beyond financial consequences, ensuring compliant communication channels also safeguards an organization’s reputation, while fostering trust with regulatory bodies. Moreover, understanding the urgency of this issue and adapting accordingly enables businesses to make the best use of available opportunities.

 2. Develop targeted educational programs for staff.

To tackle this challenge, it is essential for businesses to develop targeted educational programs for staff members, ensuring that they are well-versed with the rules and guidelines pertaining to each messaging platform being used within the organization. A structured approach to educating employees can not only mitigate the risks associated with non-compliant messaging but also foster a culture of accountability throughout the company.  The report noted the significance of contextualizing the consequences of non-compliance with communication channels. This calls for tailored training sessions that address the specific challenges faced by employees using different messaging apps, and the potential ramifications of non-compliant communication on the firm’s overall reputation and regulatory standing.

By leveraging real-world scenarios and relatable examples, businesses can educate their staff in a more engaging and effective manner, ensuring that they not only understand the rules but also the underlying reasons for their existence.  The importance of targeted educational programs for staff members cannot be overstated in the current regulatory environment that sees businesses grappling with unprecedented levels of scrutiny and enforcement actions. It is crucial for companies to invest in proactive measures aimed at reducing the likelihood of non-compliant communications. Implementing educational programs and raising awareness among employees is a key step that not only empowers them with the necessary knowledge but also underscores the organization’s commitment to upholding compliance standards. By doing so, businesses can minimize potential risks, safeguard their reputation and ultimately, create a robust foundation for long-term success in an increasingly regulated world.

 3. Consider adopting advanced technology solutions.

Managing compliance in the rapidly changing world of communication platforms can be challenging, especially for companies that rely on popular messaging apps for business communications. Industry experts increasingly recommend adopting advanced technology solutions to help address these challenges. Implementing the latest technological tools in the compliance process can provide businesses with greater control and oversight of their communications while helping prevent non-compliant behavior and fostering a culture of accountability and transparency.

Advanced technology solutions could be leveraged to streamline the compliance process. The deploying robust tools and systems that can effectively manage and monitor the myriad of communication platforms employees use in their day-to-day work is critical. This may include utilizing cutting-edge technology such as AI-driven monitoring, advanced search capabilities, and data analysis to identify and mitigate potential compliance risks. By embracing these advanced solutions, compliance officers can focus on more strategic tasks while ensuring their organization stays compliant with the latest regulatory requirements and industry best practices.

The key step of considering and adopting advanced technology solutions cannot be overstated for compliance officers seeking to manage messaging app compliance. Modern technology has the potential to dramatically enhance a compliance officer’s ability to monitor communications, automate routine tasks, and identify potential concerns. Not only does this result in increased efficiency and effectiveness of compliance programs, but it also helps reduce the likelihood of costly fines and penalties due to non-compliant communications. As the landscape of communication platforms continues to evolve, companies that stay on top of emerging technology trends and harness the power of advanced tools will be better positioned to navigate the complexities of compliant communications and maintain a proactive approach to regulatory compliance.

In today’s fast-paced business environment, staying on top of messaging app compliance is crucial for compliance officers, as this can help them overcome the challenges they face daily. By evaluating their current practices, developing educational programs for staff, adopting advanced technology solutions, implementing corporate phone policies, and monitoring regulatory updates, they can effectively maintain a compliant communication system. So, take these steps to heart and embrace the opportunities they present in ensuring a more secure and compliant future for your organization.

To obtain a copy of the Insights Report, Compliance Communications 2023, click here.

Categories
Innovation in Compliance

Messaging Compliance in a Shifting Regulatory Landscape: Part 4 – Global Relay Industry Insights Report

Is messaging compliance giving your compliance function headaches? Welcome to a special 5 part podcast post series, messaging compliance in a shifting regulatory landscape, sponsored by Global Relay. Over this series, I will visit with Chip Jones, Executive Vice President – Compliance at Global Relay; Alex Viall, Chief Strategy Officer at Global Relay; Rob Mason, Director, Regulatory Intelligence at Global Relay; Jennifer Clarke, Head of Content at Global Relay; and Raewyn Danvers, Sales Manager, Unified Communications. Over this series, we will consider the US and UK regulatory framework for messaging apps, consider if business innovation is being stifled by regulatory action, preview the Global Relay Report: Compliant Communications in 2023, and look down the road on how to stay Ahead of regulation with the compliant communications in one app.

In this Part 4, I visit with Jennifer Clarke, Head of Content at Global Relay, on the recently released Global Relay Report: Compliant Communications in 2023 and the fines faced by companies. Discover how they gathered information from customers and industry experts to contextualize these findings. Find out why 59% of respondents from regulated industries, mainly financial services, have banned apps such as WhatsApp and WeChat. Explore the more creative solutions discussed in the report, including the idea of corporate-issued devices rather than BYOD. Gain insights into communication compliance challenges and how education and training around compliance culture can help employees understand the consequences of non-compliance. Take advantage of this insightful conversation on Global Relay Industry Insights Report.

Key Highlights:

  • Global Relay’s “Compliance Communications 2023” Report
  • Regulating Communication Channels in Businesses
  • Communication Compliance Challenges and Business Opportunities

For more information, go to Global Relay.

Click here to obtain a copy of the Insights Report, Compliance Communications 2023.

Join us in our concluding episode, which discusses Compliant Communications in One App.

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Everything Compliance

Everything Compliance – Episode 121, with Kristy Grant-Hart Sitting in

Welcome to the only roundtable podcast in compliance as we celebrate our second century of shows. Everything Compliance has been honored by W3 as the top podcast talk show. In this episode, we have the quartet of Jay Rosen, Matt Kelly, and, as special guest Kristy Grant-Hart, with Tom Fox sitting in on this episode and considering various topics which caught our collective interest and concluded with our fan-fav Shout Outs and Rants section.

1. Matt Kelly looks at the controversy at Harvard surrounding Francesca Gino. He rants about Sam Alito and his paid trip by a billionaire who later had a case at the Supreme Court.

2. Special guest Kristy Grant-Hart looks at the new UK law on preventing fraud. Kristy rants about the DOJ taking until 2023 to build a criminal conviction database for public use when her firm built one in 2007.

3. Tom Fox looks at the Impeach proceedings and upcoming Senate trial for disgraced Texas Attorney General Ken Paxton. He shouts out to John Aceti, a 93-year-old Kerrville resident who just published his 8th book, his autobiography.

4. Jay Rosen unpacks the Ja Morant scandal and hopes Morant can get help to get his life in order. Rosen rants about NE Patriots player Jack Jones who chastised Ja Morant for his gun waving and then was caught going through airport security with packed guns.

The members of Everything Compliance are:

•       Jay Rosen– Jay is Vice President, Business Development Corporate Monitoring at Affiliated Monitors. Rosen can be reached at JRosen@affiliatedmonitors.com

•       Karen Woody – One of the top academic experts on the SEC. Woody can be reached at kwoody@wlu.edu

•       Matt Kelly – Founder and CEO of Radical Compliance. Kelly can be reached at mkelly@radicalcompliance.com

•       Jonathan Armstrong –our UK colleague, an experienced data privacy/data protection lawyer with Cordery in London. Armstrong can be reached at jonathan.armstrong@corderycompliance.com

•       Jonathan Marks can be reached at jtmarks@gmail.com.

•       Special Guest Kristy Grant-Hart is the founder of Spark Consulting.

The host and producer, ranter (and sometime panelist) of Everything Compliance is Tom Fox, the Voice of Compliance. He can be reached at tfox@tfoxlaw.com. Everything Compliance is a part of the Compliance Podcast Network.