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10 For 10

10 For 10: Top Compliance Stories For the Week Ending May 10, 2025

Welcome to 10 For 10, the podcast that brings you the week’s Top 10 compliance stories in one podcast each week. Tom Fox, the Voice of Compliance, brings you the compliance professional and the compliance stories you need to know to end your busy week. Sit back, and in 10 minutes, hear the stories every compliance professional should know from the prior week. Every Saturday, 10 For 10 highlights the most important news, insights, and analysis for the compliance professional, all curated by the Voice of Compliance, Tom Fox. Get your weekly filling of compliance stories with 10 for 10, a podcast produced by the Compliance Podcast Network.

  • Malaysia wants Tim Leissner. (WSJ)
  • Aussie regulator goes after Macquarie Bank for corruption. (Reuters)
  • Only $1MM in legal fees for a Presidential pardon. (Bloomberg)
  • UnitedHealth sued over response to exec’s death. (Reuters)
  • The EU Parliament cracks down on lobbyists. (Politico)
  • Adani tries to settle the corruption case. (Bloomberg)
  • Albemarle gets out of the DPA early. (ComplianceWeek)
  • Whistleblower payments coming to the UK? (FT)
  • Amtrak bribery scandal. (Railway Supply)
  • China likens ABC to preparing for war. (South China Morning Post)

You can check out the Daily Compliance News for four curated compliance- and ethics-related stories each day here.

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You can purchase a copy of my new book, Upping Your Game, on Amazon.com

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Daily Compliance News

Daily Compliance News: May 6, 2025, The Made in China Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Top stories include:

  • Made in China, gaining traction. (WSJ)
  • The EU Parliament cracks down on lobbyists. (Politico)
  • Adani tries to settle the corruption case. (Bloomberg)
  • Albemarle gets out of NPA early. (ComplianceWeek)
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FCPA Survival Guide

FCPA Survival Guide – Step 9 – Internal Controls

How can you survive an FCPA enforcement action? In this special podcast series, Tom Fox and Nick Gallo outline the Top 10 things you can do to reduce your overall fine and penalty, perhaps down to a complete declination. All of the actions you can take come from recent DOJ prosecutions under the FCPA and speeches from DOJ representatives. This podcast, sponsored by Ethico, is the companion series to the book The FCPA Survival Guide: Surviving and Thriving a Foreign Corrupt Practices Act Enforcement Action. Today, we discuss lesson number nine: internal controls.

Tom and Nick delve into the importance of internal controls in compliance, emphasizing the pivotal role they play in business operations. After studying the COSO Framework, Tom shares his transformation into a firm believer in internal controls, underscoring that robust financial controls can cover a significant portion of compliance requirements. They discuss real-world examples, including SAP’s lack of payment process controls and ABB’s successful avoidance of a monitor through proactive measures. The episode highlights the necessity of continuous improvement and collaboration between legal, financial, and business units to ensure the effectiveness of internal controls and the appropriate handling of overrides. The session concludes with a nod to the upcoming episode on speak-up, triage, and internal investigation.

Key Highlights and Issues

  • The Importance of Internal Controls
  • Financial Controls and Compliance
  • Continuous Improvement in Internal Controls
  • Effective Collaboration and Overrides

Resources:

Nick Gallo on LinkedIn

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The FCPA Survival Guide: Surviving and Thriving a Foreign Corrupt Practices Act Enforcement Action

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FCPA Survival Guide

FCPA Survival Guide – Step 8 – Investing in Compliance

How can you survive an FCPA enforcement action? In this special podcast series, Tom Fox and Nick Gallo outline the Top 10 things you can do to reduce your overall fine and penalty, perhaps down to a complete declination. All of the actions you can take come from recent DOJ prosecutions under the FCPA and speeches from DOJ representatives. This podcast, sponsored by Ethico, is the companion series to the book The FCPA Survival Guide: Surviving and Thriving a Foreign Corrupt Practices Act Enforcement Action. Today, we discuss lesson number eight: investing in your compliance program.

Tom and Nick highlight case studies from Albemarle, SAP, and ABB, emphasizing the importance of investing in resources, experienced personnel, and the need for continuous testing. The conversation underscores how these efforts build a credible compliance story for the DOJ and provide insights into successfully navigating FCPA remediation.

Key Highlights and Issues

  • Enhancing Your Compliance Program
  • ABB’s Compliance Transformation
  • Building a Compliance Story
  • The Importance of Authenticity in Compliance
  • Crafting a Persuasive Compliance Narrative

Resources:

Nick Gallo on LinkedIn

Ethico

The FCPA Survival Guide: Surviving and Thriving a Foreign Corrupt Practices Act Enforcement Action 

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FCPA Survival Guide

FCPA Survival Guide – Step 7 – Changing Your Business Model

How can you survive an FCPA enforcement action? In this special podcast series, Tom Fox and Nick Gallo outline the Top 10 things you can do to reduce your overall fine and penalty, perhaps down to a complete declination. All of the actions you can take come from recent DOJ prosecutions under the FCPA and speeches from DOJ representatives. This podcast, sponsored by Ethico, is the companion series to the book The FCPA Survival Guide: Surviving and Thriving a Foreign Corrupt Practices Act Enforcement Action. Today, we discuss lesson number seven: changing your business model.

In this episode, Tom and Nick discuss the significant transformations by companies like Albemarle and SAP, which shifted from using third-party sales agents to internal teams to enhance compliance and reduce risk. The conversation delves into the Department of Justice’s role in recognizing and endorsing such changes, eventually becoming industry standards. The session also covers the challenges and considerations in explaining such fundamental shifts to stakeholders and effectively managing the associated risks.

Key Highlights and Issues:

  • The Role of DOJ in Compliance Solutions
  • Case Studies: Albemarle and SAP
  • Philosophical Changes in Sales Models
  • Risks in Internal vs. Third-Party Sales Model
  • Business Reasons for Internal Sales
  • Explaining Changes to Stakeholders

Resources:

Nick Gallo on LinkedIn

Ethico

The FCPA Survival Guide: Surviving and Thriving a Foreign Corrupt Practices Act Enforcement Action

Tom

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Compliance Tip of the Day

Compliance Tip of the Day: Compliance Lessons from the Albemarle FCPA Enforcement Action

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In today’s episode, we review the Albemarle FCPA Enforcement actions and draw out the lessons for compliance professionals.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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Blog

The FCPA Survival Guide

Today, I am thrilled to announce my first podcast series based on a book I have written. The book and the podcast series are titled FCPA Survival Guide and Ethico sponsors. The book is available in the Kindle format, and you can purchase it on Amazon.com here. You can listen to the podcast here. In the podcast, I am joined by Nick Gallo, Captain Culture and co-CEO at Ethico, throughout this special 10-part podcast series.

Over the past 18 months, the Department of Justice (DOJ) has clearly and consistently communicated its expectations for any company that finds itself in an FCPA enforcement action. The book and podcast are designed for the compliance professional and business executive who finds themselves in an investigation. It details your steps to obtain the most favorable resolutions possible. Since the advent of the FCPA Corporate Enforcement Policy in 2017 (now Corporate Enforcement Policy), the presumption for any company that self-discloses a potential FCPA violation to the DOJ is declination. Yet even if a company does not self-disclose or there are aggravating factors, a company can take advantage of significant discounts from the DOJ. In the DOJ’s own words, this book and podcast outline what a company can do and its actions to reduce fines and penalties.

The enforcement actions that formed the basis of the book and podcast series involve the following entities: ABB, Albemarle, SAP, and Gunvor. The book includes complete discussions of these enforcement actions and the lessons every compliance professional should take from them. Navigating the complex world of corporate compliance, especially when dealing with the DOJ and Foreign Corrupt Practices Act (FCPA), requires a clear strategy and decisive action. The book and podcast series details the top ten things you should prioritize to ensure your company stays on the right side of the law and minimizes the risks of costly enforcement actions.

1. Self-Disclosure

The DOJ places the highest value on self-disclosure. Companies that voluntarily come forward to report potential violations of the FCPA are more likely to receive favorable treatment. For instance, in the ABB enforcement action, despite the company being unable to disclose its misconduct before the media publicly revealed it, the DOJ still considered ABB’s intent to self-disclose positively. Similarly, in the Albemarle enforcement action, even though the disclosure was delayed by 16 months, the DOJ acknowledged the company’s effort, though it stressed the importance of timely self-disclosure. Kenneth Polite, then Assistant Attorney General, emphasized the importance of self-disclosure by stating that companies that uncover criminal misconduct should voluntarily self-disclose to avoid more severe penalties. The DOJ’s Corporate Enforcement Policy provides significant incentives, such as a presumption against prosecution and reduced penalties, for companies that self-disclose, fully cooperate, and timely remediate.

2. Speed in Reporting

Timely disclosure is critical, but it continues beyond there. The DOJ expects companies to share information with regulators as quickly as they uncover facts, even if they are unsure how this might affect their case. In 2023, Assistant Attorney General Kenneth Polite highlighted the transition from ‘full’ to ‘extraordinary’ cooperation, stressing the importance of immediate and consistent truth-telling and evidence-sharing. The DOJ values collaboration, allowing them to obtain evidence they otherwise could not, such as quickly providing electronic devices or recorded conversations. Companies must be prepared to share information in real time, as seen in the SEC Order against ABB, where the company’s rapid information sharing was crucial.

3. Extensive Remediation

Effective remediation is essential and must be well-documented with data analytics. Companies must invest significantly in compliance personnel, training, and monitoring. ABB, Albemarle, Gunvor, and SAP all demonstrated extensive remediation efforts, including hiring experienced compliance personnel, conducting root cause analyses, and restructuring their compliance programs. Albemarle, for example, strengthened its anti-corruption compliance program by investing in resources, expanding its compliance function, and eliminating the use of sales agents. SAP enhanced its compliance monitoring and audit programs, while ABB continuously tested and monitored.

4. Root Cause, Risk Assessment, and Gap Analysis

Remediation should begin with a root cause analysis, risk assessment, and gap analysis. This approach helps identify the underlying issues and address them effectively. SAP’s Deferred Prosecution Agreement (DPA) emphasized the importance of root cause analysis. The company conducted a thorough analysis, remediated the root causes, performed a gap analysis of internal controls, and conducted a comprehensive risk assessment focusing on high-risk areas and controls around payment processes.

5. Data Analytics

Implementing a data analytics program is now a best compliance practice. It allows for continuous monitoring and measuring of the compliance program’s effectiveness. Albemarle and SAP used data analytics to monitor compliance program effectiveness and identify high-risk transactions. This capability helped them avoid the need for a corporate monitor by demonstrating effective control implementation and testing.

6. Clawbacks and Holdbacks

The DOJ expects companies to include and enforce clawback and holdback provisions in their compensation agreements. These measures ensure that those involved in misconduct do not benefit from their actions. Albemarle and SAP implemented holdbacks, withholding bonuses from employees involved in wrongdoing. This approach penalized the individuals and qualified the companies for additional fine reductions under the DOJ’s Compensation Incentives and Clawbacks Pilot Program.

7. Change in Sales Models

Companies using third-party agents for sales should consider moving to a direct sales model to reduce corruption risks. This change helps ensure better control and compliance oversight. Albemarle eliminated third-party sales agents and switched to a direct sales model. SAP prohibited all sales commissions for public sector contracts in high-risk markets and enhanced its compliance monitoring and audit programs.

8. Enhancement of Compliance Programs

It is crucial to significantly enhance the compliance program, including increasing budget, headcount, and expertise. This enhancement should cover reporting, investigations, and consequence management processes. Albemarle and SAP significantly invested in their compliance programs, restructuring their Offices of Ethics and Compliance, enhancing policies and procedures, and increasing resources devoted to compliance. ABB also invested in compliance testing and monitoring throughout its organization.

9. Internal Controls

Companies must use their internal controls to continuously test, monitor, and improve all aspects of their compliance programs. This approach ensures ongoing effectiveness and adaptability. SAP conducted a gap analysis of its internal controls and enhanced its compliance risk assessment process. ABB invested in controls testing and monitoring, restructuring internal reporting to ensure compliance oversight. Albemarle’s SEC Order highlighted the need for adequate internal controls to prevent and detect improper payments.

10. Investigation Protocol

Having a robust investigation protocol that can quickly triage any claim and escalate decisions. This protocol should facilitate timely self-disclosure and determine the best course of action. A culture of “speak up” encourages employees to report wrongdoing. Effective triage helps prioritize and allocate resources for investigations. Detailed written procedures ensure transparency and responsibility in managing allegations.

These top ten actions provide a roadmap for companies to navigate compliance challenges effectively. These steps, from self-disclosure and rapid information sharing to extensive remediation and robust internal controls, help build a strong compliance program that meets DOJ expectations. Companies can mitigate risks by integrating data analytics, enforcing clawbacks, enhancing compliance efforts, and demonstrating their commitment to ethical conduct.

This is my first pairing of a book and limited podcast series. I hope that however you consume information via written word or audio, I can provide it to you.

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Blog

Ten Top Lessons from Recent FCPA Settlements – Lesson No. 9, Internal Controls

Over the past 15 months, the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) have made clear, through three Foreign Corrupt Practices Act (FCPA) enforcement actions and speeches, their priorities in investigations, remediations, and best practices compliance programs. Every compliance professional should study these enforcement actions closely for the lessons learned and direct communications from the DOJ. They should guide not simply your actions should you find yourself in an investigation but also how you should think about priorities.

The three FCPA enforcement actions are ABB from December 2022, Albemarle from November 2023, and SAP from January 2024. Taken together, they point out a clear path for the company that finds itself in an investigation, using extensive remediation to avoid monitoring and provide insight for the compliance professional into what the DOJ expects in an ongoing best practices compliance program.

Over a series of blog posts, I will lay out what I believe are the Top Ten lessons from these enforcement actions for compliance professionals who find themselves in an enforcement action. Today, we continue with Number 9, Internal Controls. The DOJ has made it clear that any organization under FCPA scrutiny must use its internal controls to continuously test, monitor, and improve all aspects of its compliance program.

SAP

As a part of its remediation, the company conducted a gap analysis of internal controls. This remediation found those internal controls “lacking.” SAP also undertook a “comprehensive risk assessment focusing on high-risk areas and controls around payment processes and enhancing its regular compliance risk assessment process.” Using this risk assessment as a starting point, the company performed a gap analysis, determined the overall remediation regime needed, and effectuated that remediation. 

ABB

The ABB Plea Agreement reported that ABB “performed a root-cause analysis of the conduct at issue. From there, the company revamped its internal controls, investing significant additional resources in control testing and monitoring throughout the organization. While not often seen as a part of internal controls, the company restructured its reporting by internal project teams to ensure compliance controls oversight.

Additionally, ABB essentially created its monitoring program around controls, testing its compliance program, and reporting to the DOJ. In the “Written Work Plans, Reviews, and Reports” section, ABB agreed to conduct a first review and prepare a report, followed by at least two follow-up reviews and reports. But more than simply reporting on control testing, ABB agreed to create and submit for review a work plan for this ongoing testing of its compliance program, as the program was detailed in the DPA. The DPA specified, “No later than one (I) year from the date this Agreement is executed, the Company shall submit to the Offices a written report setting forth:

  • a complete description of its remediation efforts to date;
  • a complete description of the controls testing conducted to evaluate the effectiveness of the compliance program and the results of that testing; and
  • It proposes to ensure that its compliance program is reasonably designed, implemented, and enforced so that the program is effective in deterring and detecting violations of the FCPA and other applicable anti-corruption laws.”

The bottom line is that all these companies worked very hard to significantly enhance their controls, testing, and monitoring and then improve based on that information. None of the actions taken by these companies were particularly new or even innovative. Indeed, these strategies have been available from the DOJ since at least the first edition of the FCPA Resource Guide in 2012. It was, however, the work by the company to understand the deficiencies in their internal controls regime and their superior efforts to upgrade them.

Albemarle

The Albemarle SEC Order was instructive regarding internal controls for a different reason than we have been considering throughout this series. The Order detailed a series of internal control failures by the company across multiple business units in several other countries. The entire story painted a picture of a company that did not have adequate or easily overridden internal controls.

Vietnam. The Order noted, “Albemarle’s system of internal accounting controls was insufficient to prevent or detect these improper payments, which Albemarle Singapore falsely recorded as legitimate commissions in books and records consolidated into Albemarle’s financial statements.”

India. A backdated agreement increased an India agent’s commission multiple times without compliance oversight or approval. Commissions went from “extremely high” to “far from any possible realistic justification.” Finally, “the agreement called for payment of a three percent commission to India Agent, a rate three times higher than that paid to Albemarle’s existing agent for India.”

Indonesia. Albemarle’s system of internal accounting controls was insufficient to prevent or detect the improper payments made to and through Indonesia Agent, which Albemarle Singapore falsely recorded as legitimate commissions and business expenses in books and records consolidated into Albemarle’s financial statements.”

China.  When an Albemarle business director questioned China Agent’s compensation as “high,” an Albemarle Netherlands business director provided the business justification that he anticipated significant returns on the contract.

UAE.  No due diligence was conducted on an agent until after the agent agreement had been executed. The agent provided no discernible services other than conveying confidential tender evaluations and competitors’ bids obtained from the customer.

Each of these resolutions drives home the importance of internal controls, creation, and remediation as a key part of your overall compliance regime during any investigation. The sooner you can start on your internal controls, the better off you will be in your negotiations with the DOJ and SEC.

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Blog

Ten Top Lessons from Recent FCPA Settlements – Lesson No. 8, Enhancing Your Compliance Program

Over the past 15 months, the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) have made clear, through three Foreign Corrupt Practices Act (FCPA) enforcement actions and speeches, their priorities in investigations, remediations, and best practices compliance programs. Every compliance professional should study these enforcement actions closely for the lessons learned and direct communications from the DOJ. They should guide not simply your actions should you find yourself in an investigation but also how you should think about priorities.

The three FCPA enforcement actions are ABB from December 2022, Albemarle from November 2023, and SAP from January 2024. Taken together, they point out a clear path for the company that finds itself in an investigation, using extensive remediation to avoid monitoring and providing insight for the compliance professional into what the DOJ expects in an ongoing best practices compliance program.

Over this series of blog posts, I will lay out what I believe are the Top Ten lessons from these enforcement actions for compliance professionals who find themselves in an enforcement action. Today, we continue with Number 8, Enhancement of Compliance. The DOJ has clarified that any company undergoing an FCPA enforcement action must significantly enhance its compliance program with a budget, headcount, and expertise in reporting, investigations, and consequence management processes.

Albemarle

The Albemarle NPA cited several remedial actions by the company that helped Albemarle obtain superior results regarding the discounted fine and penalty. These steps were taken during the pendency of the DOJ investigation so that when the parties were ready to resolve the matter, Albemarle had built out an effective compliance program and had tested it. The NPA provided that Albemarle

  • Strengthening its anti-corruption compliance program by investing in compliance resources, expanding its compliance function with experienced and qualified personnel, and taking steps to embed compliance and ethical values at all levels of its business organization;
  • Transformed its business model and risk management process to reduce corruption risk in its operation and to embed compliance in the business, including implementing a go-to-market strategy that resulted in eliminating the use of sales agents throughout the Company, terminating hundreds of other third-party sales representatives, such as distributors and resellers, and shifting to a direct sales business model;
  • Provided extensive training to its sales team, restructuring compensation and incentives so that compensation is no longer tied to sales amounts;
  • Used data analytics to monitor and measure the compliance program’s effectiveness and
  • It engaged in continuous testing, monitoring, and improvement of all aspects of its compliance program, beginning almost immediately after identifying misconduct.

The NPA noted that Albemarle engaged in holdbacks, as they did not pay bonuses to certain employees involved in the conduct or those with oversight. The NPA said, “During its internal investigation, the Company withheld bonuses totaling $763,453 from employees suspected of wrongdoing.” The illegal behavior involved people who “(a) had supervisory authority over the employee(s) or business area engaged in the misconduct; and (b) knew of, or were willfully blind to, the misconduct.” This effort was important because it allowed Albemarle to get an extra fine reduction of a dollar for every dollar they spent on the investigation.

Indeed, Deputy Attorney General Lisa Monaco cited the Albemarle FCPA resolution: “The company received a clawback credit for withholding bonuses for employees who engaged in misconduct. Not only did Albemarle keep the bonuses that would have gone to wrongdoers, but the company also received an offset against its penalty for the same amount. That’s money saved for Albemarle and its shareholders—and a concrete demonstration of the value of clawback programs.”

SAP

SAP did an excellent job in its remedial efforts to build out its compliance program. In addition to the prior discussions of SAP’s remedial efforts, the DOJ also pointed out the company’s Enhancement of Compliance. Here, the company significantly increased the budget, resources, and expertise devoted to compliance, restructuring its Offices of Ethics and Compliance to ensure adequate stature, independence, autonomy, and access to executive leadership; enhancing its code of conduct and policies and procedures regarding gifts, hospitality, and the use of third parties; and improving its reporting, investigations, and consequence management processes.

Next were the holdback actions SAP engaged in. The DPA noted SAP withheld bonuses totaling $109,141 during its internal investigation from employees who engaged in suspected wrongdoing in connection with the conduct under investigation or who both (a) had supervisory authority over the employee(s) or business area engaged in the misconduct and (b) knew of, or were willfully blind to, the misconduct, and further engaged in substantial litigation to defend its withholding from those employees, which qualified SAP for an additional fine reduction in the amount of the withheld bonuses under the DOJ’s Compensation Incentives and Clawbacks Pilot Program.

ABB

According to the ABB Plea Agreement, ABB “took a lot of corrective actions,” such as hiring experienced compliance staff and, after figuring out what caused the behavior described in the Statement of Facts, spending a lot more money on compliance testing and monitoring across the whole company; putting in place targeted training programs and extra case-study sessions on-site; and continuing to test and monitor to as This final point was expanded on in the SEC Order, which reported that all employees involved in the misconduct were terminated.

Additionally, ABB essentially created its monitoring program to test its compliance program and report to the DOJ. In a section entitled “Written Work Plans, Reviews, and Reports,” ABB agreed to conduct a first review and prepare a first report, followed by at least two follow-up reviews and reports. But more than simply reporting, ABB decided to create and submit for review a work plan for this ongoing testing of its compliance program, as the program was detailed in the DPA. The DPA specified, “No later than one (I) year from the date this Agreement is executed, the Company shall submit to the Offices a written report setting forth:

  • a complete description of its remediation efforts to date;
  • a complete description of the testing conducted to evaluate the effectiveness of the compliance program and the results of that testing; and
  • It proposes to ensure that its compliance program is reasonably designed, implemented, and enforced so that the program is effective in deterring and detecting violations of the FCPA and other applicable anti-corruption laws.”

The bottom line is that all these companies worked very hard to significantly enhance their compliance programs, with a budget, headcount, and expertise in their reporting, investigations, and consequence management processes. None of the actions by these companies were particularly new or even innovative, as with the innovations around data analytics programs. Indeed, these strategies have been available from the DOJ since at least the first edition of the FCPA Resource Guide in 2012. It was, however, the work of each company to understand the deficiencies in their compliance programs and their superior efforts to upgrade them.

Categories
Blog

Ten Top Lessons from Recent FCPA Settlements – Lesson No. 7, Changing Your Business Model

Over the past 15 months, the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) have made clear, through three Foreign Corrupt Practices Act (FCPA) enforcement actions and speeches, their priorities in investigations, remediations, and best practices compliance programs. Every compliance professional should study these enforcement actions closely for the lessons learned and direct communications from the DOJ. They should guide not simply your actions should you find yourself in an investigation but also how you should think about priorities.

The three FCPA enforcement actions are ABB from December 2022, Albemarle from November 2023, and SAP from January 2024. Taken together, they point out a clear path for the company that finds itself in an investigation, using extensive remediation to avoid monitoring and provide insight for the compliance professional into what the DOJ expects in a best practices compliance program on an ongoing basis.

Over a series of blog posts, I will lay out what I believe are the Top Ten lessons from these enforcement actions for compliance professionals who find themselves in an enforcement action. Today, we continue with Number 7, the Change in Sales Model. This is one of the more intriguing insights from these enforcement actions, as changing a sales model has not been previously called out by the DOJ in prior commentary, iterations of the Evaluations of Corporate Compliance Programs, either in the FCPA Resource Guide or in speeches. However, it is such a self-evident change that you might wonder why it has not been called out previously. One reason may be that it seems like a simple change but is challenging. Therefore, many companies may be reluctant to try to do so.

Albemarle

Albemarle changed its approach to sales and its sales teams. Corrupt third-party agents caused the company such FCPA grief. Many of the quotes in the NPA and Order make it clear that Albemarle executives had an aversion to paying bribes but greater moral flexibility when a third-party agent was involved. This led to the company moving away from third-party agents to a direct sales force.

 SAP

On the external sales side, SAP eliminated its third-party sales commission model globally and prohibited all sales commissions for public sector contracts in high-risk markets. It also enhanced compliance monitoring and audit programs, including creating a well-resourced team devoted to third-party partners and supplier audits. On the internal side, SAP adjusted internal compensation incentives to align with compliance objectives and reduce corruption risk.

Gunvor S.A.

The Gunvor FCPA enforcement action was announced in early March. According to the DOJ Press Release, the company has “pleaded guilty and will pay over $661 million to resolve an investigation by the U.S. Justice Department into violations of the Foreign Corrupt Practices Act (FCPA).” I have not included it in this discussion up to this point. However, the DOJ noted that Gunvor had done away with “eliminating the use of third-party business origination agents.” While this is not a complete change in its sales model, it certainly is a significant part of such an action. It also demonstrates that a company can partly change its overall sales model and sales method in a manner that will draw favor from the DOJ.

Moving to a direct sales force does have its risks that must be managed. Still, those risks can certainly be managed with an appropriate risk management strategy, strategy monitoring, and improvement. Yet there is another reason, and more importantly, a significant business reason, to move towards a direct sales business model. Whenever you have a third-party agent or anyone else between you and your customer, you risk losing that customer because your organization does not have a direct relationship with the customer. By having a direct sales business model, your organization will have a direct relationship with your customers and, therefore, the ability to develop it further.

If your organization is under FCPA investigation, you should examine its sales model to determine its maintenance risks. Suppose your model is fully commission-based or highly commission-dependent. In that case, you may consider moving to a direct sales model to help remediate and manage your risks more effectively.