Categories
Blog

SEC, Solar Winds and Compliance

The recent SEC lawsuit against SolarWinds Corp and its CISO, Tim Brown, following the 2020 data breach, has brought the issue of executive liability in cybersecurity disclosures to the forefront. This case sheds light on the culture of deception within SolarWinds, where lower-level employees struggled to communicate the severity of cybersecurity issues to management. The lawsuit raises important questions about the personal liability of senior executives for inaccurate risk disclosures and has potential implications for other industries.

The 2020 breach, orchestrated by Russian hackers, targeted SolarWinds’ software, Orion, and exposed highly sensitive information. The hackers gained access to SolarWinds and planted spyware into the Orion program. SolarWinds then distributed an update to its corporate customers, unknowingly spreading the Russian spyware. This allowed the hackers to gain access to the highest levels of the US government and major corporations.

The SEC’s lawsuit against SolarWinds and Tim Brown focuses on the poor disclosures about the company’s information security throughout 2018, 2019, and 2020. While SolarWinds publicly claimed to have good cybersecurity, internal communications revealed that employees were aware of the company’s cybersecurity issues and considered them a mess. This discrepancy between internal knowledge and external disclosures forms the basis of the SEC’s allegations.

The SEC complaint alleges that SolarWinds’ public statements about its cybersecurity practices and risks were at odds with its internal assessments, including a 2018 presentation prepared by a company engineer and shared internally, including with Brown, that SolarWinds’ remote access set-up was “not very secure” and that someone exploiting the vulnerability “can basically do whatever without us detecting it until it’s too late,” which could lead to “major reputation and financial loss” for SolarWinds. Similarly, as alleged in the SEC’s complaint, 2018 and 2019 presentations by Brown stated, respectively, that the “current state of security leaves us in a very vulnerable state for our critical assets” and that “[a]ccess and privilege to critical systems/data is inappropriate.”

The case raises important questions about the responsibility and liability of senior executives for misleading disclosures. In this instance, the focus is on the former CISO, Tim Brown, who is facing civil penalties and potential trial. The SEC is seeking to bar him from serving at publicly traded companies. However, the case also raises questions about the CEO’s potential liability. In SolarWinds’ case, the former CEO, Kevin Thompson, who did not have a cybersecurity background, may have relied on assurances from the CISO regarding the company’s cybersecurity risks and disclosures.

The issue of executive liability in cybersecurity disclosures is complex. Should senior executives be held accountable for inaccurate assurances provided by their subordinates, especially in areas where they may not have expertise? Security is a complex matter, and executives may rely on the expertise of others to make informed decisions. However, this case highlights the potential consequences of such reliance and the need for executives to ensure accurate and transparent disclosures.

The SEC’s lawsuit against SolarWinds and Tim Brown also raises broader questions about the liability of executives in charge of risk, such as compliance officers. If executives are given assurances that turn out to be incorrect, where does the liability lie? This case could have implications beyond the cybersecurity realm and may impact how executives approach risk disclosures in various industries.

Balancing the need for accurate risk disclosures with the challenges of understanding complex cybersecurity issues is a tradeoff that executives must navigate. The case highlights the importance of fostering a culture of transparency and effective communication within organizations. It also emphasizes the need for executives to stay informed and engaged in areas of risk, even if they do not have direct expertise.

Moving forward, organizations should consider implementing the NIST framework for cybersecurity to effectively defend against cyber threats. This framework provides a comprehensive approach to managing and mitigating cybersecurity risks. By following best practices and ensuring accurate risk disclosures, organizations can reduce the likelihood of facing legal action and protect their stakeholders.

In the SEC Press Release Gurbir S. Grewal, Director of the SEC’s Division of Enforcement said “We allege that, for years, SolarWinds and Brown ignored repeated red flags about SolarWinds’ cyber risks, which were well known throughout the company and led one of Brown’s subordinates to conclude: ‘We’re so far from being a security minded company. Rather than address these vulnerabilities, SolarWinds and Brown engaged in a campaign to paint a false picture of the company’s cyber controls environment, thereby depriving investors of accurate material information.” Finally,  “Today’s enforcement action not only charges SolarWinds and Brown for misleading the investing public and failing to protect the company’s ‘crown jewel’ assets, but also underscores our message to issuers: implement strong controls calibrated to your risk environments and level with investors about known concerns.”

In conclusion, the SEC’s lawsuit against SolarWinds and Tim Brown brings executive liability in cybersecurity disclosures into focus. The case highlights the importance of accurate and transparent risk disclosures and raises questions about the responsibility of senior executives. Executives must balance the need for accurate disclosures with the challenges of understanding complex cybersecurity issues. By fostering a culture of transparency and implementing best practices, organizations can mitigate risks and protect their stakeholders.

Categories
31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Culture: Day 5 – Redesigning Culture

How can you think through a different way to redesign your culture and compliance program based on an article in MIT Sloan Management, entitled The Four-Step Process for Redesigning Work by Lynda Gratton? Gratton believes that a “fear of failure weighs heavily on many leaders tasked with managing new workplace expectations. Seeing the challenge as a process is the way forward.” Her piece provides a great way to think about the decision on hybrid or other models of working going forward.

Understand What Matters

Reimagine new ways of operating

Model and test new ways of working

Act and create

Gratton ended her piece by challenging leaders to ask themselves three questions: “Where are you now on the journey of redesigning work? Are there steps you need to reengage in a more purposeful manner? Are you clear about what your biggest priorities are? The actions you take now will create your signature model of work and define the deal that you are making with your employees and your customers.” The same is even more so for a Chief Compliance Officer, the corporate compliance function and culture.

 Three key takeaways:

1. How to think through redesigning your culture.

2. Understand what matters to your employees.

3. Listen, listen, listen.

Check the free webinar on the new tool, The Culture Audit with Tom Fox and Sam Silverstein on Monday, November 20, 12 CT. For more information and registration, click here.

Categories
Adventures in Compliance

The Memoirs of Sherlock Holmes – The Adventure of the Musgrave Ritual

Welcome to a review of all the Sherlock Holmes stories that are collected in the work “The Memoirs of Sherlock Holmes.” They appeared in Strand Magazine from December 1892 to December 1893. Over the next 12 episodes, I will be reviewing each story and mining them for leadership, compliance, and ethical lessons. In this, we look at the story of the Adventure of the Musgrave Ritual. 

The intriguing world of Sherlock Holmes, penned by Arthur Conan Doyle, is not only a realm of thrilling detective stories but also a treasure trove of lessons in business ethics and compliance. Tom Fox, the Compliance Evangelist, draws fascinating parallels between the detective’s methods and the principles of ethical business conduct. In this podcast, he focuses on the story The Musgrave Ritual, highlighting the importance of confidentiality, ethical behavior, conflict resolution, succession planning, attention to detail, respect for rules and procedures, and transparency. Fox’s perspective is shaped by his extensive experience in the field of compliance, leading him to see the potential for practical application of these fictional narratives in real-world business scenarios. Join Tom Fox in this episode of the Adventures in Compliance podcast as he delves deeper into the lessons Sherlock Holmes can teach us about business ethics and compliance.

Key Highlights:

  • The Significance of the Musgrave Ritual
  • The Story
  • Compliance Implications
  • Conclusion

Resources:

The New Annotated Sherlock Holmes

Connect with Tom Fox:

Instagram

Facebook

YouTube

Twitter

LinkedIn

Categories
FCPA Compliance Report

FCPA Compliance Report: Susan Divers – 2023 LRN Global Standards Edition

Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, Tom Fox welcomes back LRN’s Susan Divers to discuss the second report 2023 from LRN on the LRN Ethics & Compliance Program Effectiveness Report, 2023 Global Standards Edition.

Susan Divers is a seasoned professional in ethics and compliance, working closely with Tom Fox and associated with LRN. She strongly believes in the significance of ethics and compliance programs in companies, emphasizing the need for continuous training and reminders to ensure employees understand and adhere to the rules and expectations. Susan has noticed a trend of integrating ethics and compliance considerations into HR systems, such as performance reviews and promotions, to hold individuals accountable for their actions. She advocates for a shift from rule-based to values-focused programs, emphasizing personal responsibility and implementing policies like Clawback to address misconduct and enforce consequences. Join Tom Fox and Susan Divers as they delve deeper into this topic on the next episode of the FCPA Compliance Report podcast.

Key Highlights:

  • Values-Based Ethics and Compliance Programs
  • Continuous Learning and Reinforcement for Ethical Behavior
  • A values-focused approach to Ethics and Compliance
  • Creating a Culture of Integrity and Accountability

Resources:

Susan Divers on LinkedIn

LRN

Ethics & Compliance Program Effectiveness Report, 2023 Global Standards Edition

Tom Fox

Threads

Instagram

Facebook

YouTube

Twitter

LinkedIn

Categories
31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Culture: Day 4 – Assessing and Aligning your Corporate Values

One of the concepts enshrined in the Monaco Memo is that the Department of Justice (DOJ) will assess corporate culture for any company that may find itself under investigation for Foreign Corrupt Practices Act (FCPA) violations. This enshrinement is not exactly new as Deputy Attorney General (DAG) Lisa Monaco announced this new DOJ focus in October 2021 in her speech. The parameters of how the DOJ will assess culture are still being worked out but Chief Compliance Officers (CCOs) and compliance professionals need to consider this issue in the context of their own compliance programs and corporate culture in case the DOJ ever comes knocking. Over the next several blog posts, I will be exploring how a corporate compliance function can assess, monitor, and improve your corporate culture.

We begin with assessing your corporate values and then aligning them within your organization. In a recent Harvard Business Review (HBR) article, entitled What Does Your Company Really Stand For?authors Paul Ingram and Yoonjin Choi explored these and other issues. The authors believe that corporate values are more critical than ever. I have adapted their work for the compliance professional.

The authors developed a five-step approach for values alignment.

1.     Identify the values within your employee base and create a values structure.

2.     Identify key priorities from strategy to determine what is the most important thing the organization can do to achieve its strategy.

3.     Wed values that serve both the organization and its employees.

4.     Begin the assessment process.

5.     Generate a final list of organizational values.

From the compliance perspective, the protocol. Recognizing that values are but one part of an overall corporate culture, gives you a mechanism to think through how to begin an overall assessment of your organization. Values do make up a portion of an overall culture. Through the engagement advocated herein, you can not only get a good reading on such key values as trust and respect but, more importantly, learn how to incorporate them as overall assets into your corporate culture.

Three key takeaways:

1. The Monaco Memo enshrined the concept that the DOJ will assess culture.

2. What does your company stand for?

3. When properly aligned, values can be a powerful part of corporate culture.

Check the free webinar on the new tool, The Culture Audit with Tom Fox and Sam Silverstein on Tuesday, November 20, 12 CT. For more information and registration, click here.

Categories
Blog

The Adventure of the Musgrave Ritual and Compliance

The Adventures of Sherlock Holmes, written by Arthur Conan Doyle, is a collection of thrilling detective stories that have captivated readers for over a century. These stories not only provide an engaging reading experience but also offer valuable insights into ethical principles, investigative strategies and leadership qualities. In this article, we will explore the key factors that impact investigative issue in this Sherlock Holmes story. One particular story in the collection, “The Musgrave Ritual,” highlights the importance of document and record-keeping, adherence to traditions and regulations, confidentiality, ethical conduct, conflict resolution, succession planning, respect for rules, policies, procedures, and transparency.

Holmes, known for his exceptional deductive skills, often relies on his trusted friend Watson and utilizes disguises to gather information discreetly. Additionally, Holmes exhibits patience in his investigations, understanding the potential for mistakes if decisions are rushed. This timeless classic serves as a testament to the significance of teamwork and collaboration in achieving successful outcomes.

In “The Musgrave Ritual,” Holmes is presented with a murder mystery that also involves history and family dynamics. This story serves as a delicious mystery from which everyone can learn ethical and compliance lessons, as noted by Tom Fox, the host of the podcast “Adventures in Compliance.”

One of the key lessons from this story is the significance of maintaining confidentiality and safeguarding sensitive information to comply with legal and ethical standards. The Musgrave Ritual itself is a closely guarded secret within the family, emphasizing the importance of secrecy and confidentiality in compliance. In the business world, there are often confidential and sensitive matters, such as data protection and insider trading, that require careful handling.

Ethical behavior and duty are also highlighted in the story. Holmes feels a sense of duty to solve the mystery presented to him, just as individuals and organizations have a duty to adhere to ethical business practices and comply with laws and regulations. Ethical behavior should guide actions and decisions, just as it guides Holmes in his pursuit of justice.

Conflict resolution is another important lesson from the story. The Musgrave family faces long-standing conflicts, and effective compliance programs often include mechanisms for addressing conflicts, such as reporting channels and dispute resolution. Resolving conflicts in a fair and transparent manner is an essential part of ethical compliance.

Succession planning is emphasized in the story, as the Musgrave Ritual is passed down through generations. This highlights the importance of ensuring that compliance practices and ethical standards are upheld over time. In organizations, leaders must ensure the continuity of compliance efforts through proper succession planning.

Holmes’ meticulous attention to detail is a crucial skill for compliance professionals. His success in solving the mystery is largely due to his meticulous attention to detail. Similarly, compliance professionals need to closely review processes and documentation to identify potential issues or violations. Attention to detail is an essential part of every compliance officer’s toolkit.

Respect for rules, policies, and procedures is another lesson from the story. The Musgrave Ritual represents a set of rules and procedures that must be followed, and this is something that every compliance professional needs to be aware of. Compliance requires adherence to rules, policies, and procedures to ensure ethical conduct.

Transparency is also highlighted in the story. Holmes conducts his investigation with transparency and clarity, ultimately explaining his findings to others. In the compliance role of investigations, transparency is critical as it ensures that stakeholders understand the processes and outcomes, fostering trust in compliance.

While “The Musgrave Ritual” is a work of fiction, it contains elements that, when applied to compliance principles such as documentation, confidentiality, ethics, accountability, transparency, and attention to detail, remind us of the importance of compliance and ethical conduct in all aspects of business life.

In conclusion, the Sherlock Holmes stories, particularly “The Musgrave Ritual,” provide valuable lessons in business ethics and compliance. These stories emphasize the importance of document and record-keeping, adherence to traditions and regulations, confidentiality, ethical conduct, conflict resolution, succession planning, respect for rules, policies, procedures, and transparency. By learning from Holmes’ meticulous attention to detail and ethical behavior, compliance professionals can effectively identify and address potential compliance risks or violations. The lessons from these stories serve as a reminder of the importance of considering the impact on ethics and compliance when making decisions in the business world.

For a deeper dive into The Adventure of the Musgrave Ritual and its lessons for the compliance professional, check out this week’s podcast on Adventures in Compliance.

Categories
GalloCast

Gallocast-Episode 12: Halloween and Day of the Dead

Welcome to the GalloCast. You have heard of the Manningcast in football. Now we have the Gallocast in compliance. The two top brothers in compliance, Nick and Gio Gallo, come together for a free-form exploration of compliance topics. It is an excellent insight on compliance brought to you by the co-CEOs of ComplianceLine. Fun, witty, and insightful with a dash of the two brothers throughout. It is like listening to the Brothers Gallo talk about compliance at the Sunday dinner table. Hosted by Tom Fox, the Voice of Compliance.

Halloween and Day of the Dead are just past us as the Brothers Gallo return for another Gallocast. Nick Gallo, in discussing SBF and FTX, emphasizes the importance of legal guidance and accountability in navigating complex ethical issues. He believes in the power of effective communication and strategic leadership in advocating for corporate ethics and compliance. On the other hand, Gio Gallo, with his focus on storytelling and advocacy, stresses the significance of securing budget allocation towards compliance and ethics from the executive suite. He believes a cultural shift within the organization involving a diverse group of individuals is crucial in addressing compliance and ethics challenges. Join Tom Fox, Nick Gallo, and Gio Gallo as they delve deeper into these topics in this episode of the GalloCast podcast.

Key Highlights:

  • SBF and Advice of Counsel defense. Where does the leadership buck stop?
  • RTW or WFH. How should an employer(s) approach this topic?
  • DS Disco- Why would 25% of the workforce write a letter to BOD asking them to fix corporate culture?
  • At what point should a start-up build out its internal controls? How about a compliance program?
  • How transparent should your whistleblowing process be with a reporter?
  • UM, the football program, is being investigated for electronic sign stealing.
  • What happens if a whistleblower allegation is made in bad faith?

Resources

Nick Gallo on LinkedIn

Gio Gallo on LinkedIn

Ethico

Tom Fox 

Connect with me on the following sites:

Instagram

Facebook

YouTube

Twitter

LinkedIn

Categories
31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Culture: Day 3 – Compliance and Corporate Principles in Today’s World

For corporations, navigating the political landscape has become an increasingly difficult task. While being admonished to ‘stay in their lane’ by some, businesses are just like their stakeholders, impacted by the ever-changing political miasma. When this new reality is coupled with the new levels of transparency in companies, which are only amplified by social media, a company can be embroiled in public controversies with one or more stakeholder groups. As these situations occur, CCOs and compliance professionals will be called upon to help companies navigate this fraught process.

How can compliance help a company navigate through all of this? To make and implement the best strategic choices in this environment, leaders will have to

  1. develop principles to guide strategic choices,
  2. address ethical issues early on,
  3. consistently communicate and implement their choices,
  4. engage beyond the industry to shape the context and
  5. learn from mistakes to make better choices in the future.

This is a process that the corporate compliance function can facilitate. If you work through these steps, you should be able to prepare your organization for the next major shock.

 Three key takeaways:

1. Why a company can no longer simply ‘stay in its lane’.

2. Compliance should lead the way to develop robust principles to guide cultural choices.

3. Even in culture, continuous improvement is a mandate.

Categories
GalloCast

Gallocast – Episode 12: Halloween and Day of the Dead

Welcome to the GalloCast. You have heard of the Manningcast in football. Now we have the Gallocast in compliance. The two top brothers in compliance, Nick and Gio Gallo, come together for a free-form exploration of compliance topics. It is an excellent insight on compliance brought to you by the co-CEOs of ComplianceLine. Fun, witty, and insightful with a dash of the two brothers throughout. It is like listening to the Brothers Gallo talk about compliance at the Sunday dinner table. Hosted by Tom Fox, the Voice of Compliance.

Halloween and Day of the Dead are just past us as the Brothers Gallo return for another Gallocast. Nick Gallo, in discussing SBF and FTX, emphasizes the importance of legal guidance and accountability in navigating complex ethical issues. He believes in the power of effective communication and strategic leadership in advocating for corporate ethics and compliance. On the other hand, Gio Gallo, with his focus on storytelling and advocacy, stresses the significance of securing budget allocation towards compliance and ethics from the executive suite. He believes a cultural shift within the organization involving a diverse group of individuals is crucial in addressing compliance and ethics challenges. Join Tom Fox, Nick Gallo, and Gio Gallo as they delve deeper into these topics in this episode of the GalloCast podcast.

Key Highlights:

  • SBF and Advice of Counsel defense. Where does the leadership buck stop?
  • RTW or WFH. How should an employer(s) approach this topic?
  • DS Disco- Why would 25% of the workforce write a letter to BOD asking them to fix corporate culture?
  • At what point should a start-up build out its internal controls? How about a compliance program?
  • How transparent should your whistleblowing process be with a reporter?
  • UM, the football program, is being investigated for electronic sign stealing.
  • What happens if a whistleblower allegation is made in bad faith?

Resources

Nick Gallo on LinkedIn

Gio Gallo on LinkedIn

Ethico

Tom Fox 

Connect with me on the following sites:

Instagram

Facebook

YouTube

Twitter

LinkedIn

Categories
31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Culture: Day 2 – Getting Culture Right

Vin DiCianni, founder of Affiliated Monitors, Inc. (AMI), talked about the Monaco speech and culture. He said, “The announcement by Deputy Attorney General Lisa Monaco and the Justice Department reignited the agency’s concentration of corporate liability for white-collar crimes. In doing so, she emphasized to businesses, their leadership, and the lawyers representing them how important it is to implement and maintain strong, effective compliance programs and how DOJ will con. In other words, the criticality of culture is now paramount. CCOs must focus on growing corporate culture to build the ethical foundation for a successful compliance program.

In the most recent MIT Sloan Management Review issue, Donald Sull and Charles Sull penned an article entitled “10 Things Your Corporate Culture Needs to Get Right”, in which they posited that “knowing what elements of culture matter most to employees can help leaders foster engagement as they transition to a new reality that will include more remote and hybrid work.” It is an excellent review of some of the key elements of corporate culture and how CCOs can move forward to lay the foundation of one.

CCOs and compliance functions face challenges while navigating the post-COVID-19 return to work. According to the DOJ’s regulations, businesses must uphold a healthy culture through corporate culture. The authors conclude, “Understanding the elements of culture that matter most to employees can help leaders maintain employee engagement and a vibrant culture as they transition to the new normal.”

Three key takeaways:

1. What distinguishes a good corporate culture from a bad one in the eyes of employees?

2. A good corporate culture forms the basis of a good compliance program.

3. How many elements of a good corporate culture are in your organization?