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Compliance Tip of the Day

Compliance Tip of the Day – Using AI for Continuous Monitoring

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, we aim to provide bite-sized, actionable tips to help you stay on top of your compliance game. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

Today, we consider how AI allows compliance to take a proactive, data-driven approach to emerging risk analytics.

For more information on the Ethico Toolkit for Middle Managers, available at no charge, click here.

Check out the entire 3-book series, The Compliance Kids, on Amazon.com.

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Blog

AI in Compliance: Part 5 – Leveraging AI for Continuous Monitoring

In Part 5, we conclude our five-part series on using AI in a compliance program. In today’s concluding blog post, we look at using AI for continuous monitoring. Traditional monitoring and auditing approaches, typically reliant on periodic audits and manual reviews, are simply not sufficient in this post-COVID world of instant Black Swan events. Enter artificial intelligence (AI), a transformative tool that enables continuous monitoring and reporting across financial transactions, procurement processes, and operational activities.

AI allows compliance professionals to set customized thresholds for acceptable behavior, flag anomalies, and generate tailored reports that provide actionable insights to stakeholders. This strengthens the compliance function and aligns with the DOJ’s 2024 Evaluation of Corporate Compliance Programs (2024 ECCP) emphasis on dynamic, data-driven compliance systems. Today, we will explore how AI reshapes continuous monitoring and reporting, its best applications, and how to implement it effectively while addressing deployment challenges.

The Case for Continuous Monitoring with AI 

Continuous monitoring is the backbone of a proactive compliance program. It enables organizations to complete several different compliance tasks, including identifying issues in real time. Instead of waiting for the next audit or whistleblower report, AI-driven monitoring systems can detect anomalies as they occur. This allows you to mitigate risks early, as prompt alerts allow compliance teams to investigate and remediate potential violations before they escalate. Finally, it enhances accountability, as automated monitoring creates an auditable trail of compliance activities, bolstering transparency and trust. AI amplifies these benefits by processing vast amounts of data, identifying patterns, and learning from new information.

Applications of AI in Continuous Monitoring

There are several ways AI can assist the compliance professional. In financial transactions, AI-powered systems can analyze financial transactions to identify irregularities that might signal fraud, corruption, or money laundering. AI can do so by flagging a series of payments under the approval threshold to a vendor in a high-risk jurisdiction. Such notice would allow compliance or internal audit to investigate whether these payments circumvent anti-bribery controls, potentially averting an FCPA violation.

This type of monitoring is the backbone of compliance detection, but now it can be done in real time. AI can detect round-dollar payments, split invoices, or unusual payment patterns. It can also monitor transactions against sanction lists and politically exposed persons (PEP) databases. Finally, AI can analyze historical data to refine thresholds and reduce false positives.

AI is equally proficient in the procurement process, where multiple areas of compliance risk can arise, including bribery, conflicts of interest, and vendor fraud. An example might be when AI detects a pattern where a single employee consistently selects a particular vendor despite higher bids or less favorable terms. The result could be an investigation that reveals a conflict of interest, enabling swift corrective action.

AI is also well suited for monitoring potential conflicts of interest through real-time tasks such as comparing procurement decisions against benchmarks for fairness and competitiveness, identifying relationships between employees and vendors through data mapping, and spotting deviations from approved procurement policies or procedures.

Operational activities are always a challenge for corporate compliance, as they are so dynamic and certainly rife with compliance challenges. AI enables organizations to monitor these areas dynamically. AI can facilitate real-time warning systems, such as sensors in a manufacturing plant feeding data to an AI system, which flags a series of maintenance delays that could violate environmental or safety regulations. This could allow compliance to address the lapses before they result in fines or accidents.

Automating Compliance Reporting with AI

AI does not stop at monitoring; it revolutionizes reporting by automating the generation of tailored compliance dashboards. These dashboards provide stakeholders with the information they need to make informed decisions.

  1. Real-Time Dashboards for Leadership. A Board of Directors and C-suite require high-level overviews of compliance performance. AI-powered dashboards can present such areas as key risk indicators (KRIs) across functions and geographies. It can graph trends in incidents, investigations, and remediation efforts. It can develop heat maps highlighting high-risk areas. By automating these insights, AI saves time and ensures consistency, allowing leadership to focus on strategy rather than data collection.
  2. Regulatory Reporting. AI can streamline submissions to regulators for industries with strict reporting requirements, from industries and verticals as diverse as financial services to healthcare and everything in between. AI can compile and validate data for anti-money laundering (AML) reports in the financial regulatory world, ensuring accuracy and compliance with reporting standards. This can reduce errors, faster submissions, and fewer regulatory penalties.
  3. Internal Audit Support. Internal auditors need detailed, granular data to assess compliance effectiveness. AI enhances their capabilities by generating reports on specific transactions or activities. AI can highlight recurring issues or control gaps. It can Document Document Documents by providing audit trails for all monitoring activities.

Best Practices for Implementing AI in Monitoring and Reporting

Many compliance professionals struggle with implementing AI into their compliance regimes. The key is to start small, test and validate, and then build out and scale. Begin by customizing your thresholds and parameters. AI systems are only as effective as the thresholds and rules you provide them. Customize these settings based on your organization’s risk profile, industry norms, and regulatory requirements. An example might be to set lower thresholds for transactions in high-risk jurisdictions to capture more potential violations.

You should work to prioritize the integration of AI into your compliance program. AI tools must integrate seamlessly with existing compliance systems, including enterprise resource planning (ERP) and financial and procurement platforms. This ensures consistent data flows and minimizes disruptions.

Building out and scaling are critical as you move forward. You can do this by focusing on the explainability of your AI program. AI systems can sometimes act as “black boxes,” making decisions that are difficult to interpret. You should select AI tools that provide clear, explainable outputs to facilitate investigations and meet regulatory expectations.

You must work to address data quality to combat GIGO (Garbage In, Garbage Out) and move to BIBO (Best Input, Best Output)—the effectiveness of AI hinges on the quality of the data it processes. Implement robust data governance practices to ensure accuracy, consistency, and completeness.

As with most any other corporate initiative, you must work to both train and upskill the employee base, with an emphasis on targeted training for key AI team members. You must ensure compliance teams understand how to use AI tools effectively. Provide training on interpreting AI outputs, refining thresholds, and integrating insights into decision-making processes.

Challenges and Aligning AI with DOJ Expectations   

While AI offers transformative potential, you must work to navigate challenges ethically and responsibly. Beware of false positives, as an overly sensitive AI system may generate excessive alerts, leading to “alert fatigue.” Regularly review and adjust thresholds to maintain balance. Data Privacy should also be at the forefront of your concerns. Ensure compliance with data privacy laws, such as GDPR or CCPA, particularly when monitoring employee or vendor activities. Finally, you must make sure there is no bias in algorithms. AI models must be tested for biases that could lead to unfair treatment of certain groups or regions.

The DOJ’s 2024 ECCP emphasizes the need for data-driven, dynamic compliance programs. AI aligns with these expectations by enabling real-time monitoring, providing transparency through automated reporting, creating a clear, auditable trail of compliance activities, and supporting continuous improvement. To demonstrate alignment with DOJ expectations, document how AI tools are used, the insights they generate, and how these insights inform decision-making.

The Future of Compliance Monitoring and Reporting 

AI is revolutionizing compliance by making continuous monitoring and reporting more efficient, effective, and transparent. By harnessing AI, organizations can anticipate and address risks in real-time, provide actionable insights to stakeholders, and build programs that meet the highest regulatory standards. However, AI is not a panacea. Its success depends on thoughtful implementation, ethical use, and a commitment to continuous improvement. The bottom line for a compliance professional is that a compliance program that cannot see around corners simply needs to be better. AI gives us the vision to anticipate risks, act decisively, and build stakeholder trust. Finally, always remember the human in the loop.

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Blog

It’s The Great Pumpkin Charlie Brown – Lessons in Process Validation Through Continuous Monitoring

Halloween is almost upon us, and we celebrate the greatest Halloween cartoon in the world’s history, “It’s the Great Pumpkin, Charlie Brown,” which premiered in 1966. As usual, the story revolves around the Peanuts gang, who are preparing for Halloween; Linus writes his annual letter to the Great Pumpkin, despite Charlie Brown’s disbelief, Snoopy’s laughter, Patty’s assurance that the Great Pumpkin is a fake, and even his sister Lucy’s violent threat to make her brother stop.

On Halloween night, the gang goes trick-or-treating. On the way, they stop at the pumpkin patch to ridicule Linus, missing the festivities as he has done every year. Undeterred, Linus is convinced that the Great Pumpkin will come, and he even persuades Charlie Brown’s little sister, Sally, to remain with him and wait. At 4:00 AM the following day, Lucy notices Linus is not in his bed. She finds her brother asleep in the pumpkin patch, shivering. She brings him home and puts him to bed. Later, Charlie Brown and Linus are at a rock wall, commiserating about the previous night’s disappointments. Although Charlie Brown attempts to console his friend, admitting he has also done stupid things, Linus angrily vows that the Great Pumpkin will come to the Pumpkin Patch next year.

In corporate compliance, much like in the world of It’s the Great Pumpkin, Charlie Brown, expectations must meet reality. In the compliance world, Linus’s actions might be likened to a company that sets up its processes without validating or monitoring them continuously. Year after year, Linus is let down because he needs to adjust his process or monitor his outcomes in real time. This is where the critical lesson in process validation through continuous monitoring becomes clear: Hope without validation is not a strategy. Let’s dive deeper into the compliance lessons from this Halloween favorite.

The Importance of Process Validation

Linus believes that his sincere faith in the Great Pumpkin will yield results. However, more than faith is needed to cut it in compliance. In the same way, companies may implement policies and procedures they believe will lead to effective compliance, but they need to validate these processes to be sure. Process validation is essential for ensuring that your compliance program operates as intended. From anti-bribery controls to third-party risk management, validating that processes work under real-world conditions ensures you aren’t waiting in a metaphorical pumpkin patch, hoping for good results.

As a compliance professional, you must validate that a process works after designing it, whether it is a transaction monitoring system or a third-party due diligence program. You must validate through testing, audits, and benchmarks to see if it’s achieving your desired outcomes.

The Role of Continuous Monitoring

Linus returns to the same pumpkin patch every year, never adjusting his approach and hoping that next time will be different. This is akin to organizations that implement processes without continuous monitoring—hoping things will change but never keeping a close eye on what’s happening in real-time. In the compliance space, continuous monitoring means maintaining oversight of key processes and using data-driven metrics to spot potential problems before they grow into major risks. Whether monitoring third-party interactions, employee transactions, or internal controls, compliance officers must ensure that data is continuously fed into the system. When a process is off-course, continuous monitoring allows you to catch it early and correct it before it becomes a regulatory issue.

Every compliance professional should understand that continuous monitoring is essential for refining compliance processes. Regularly assess your systems, keep track of anomalies, and make necessary adjustments. It’s about being proactive, not reactive.

Adjusting to Changing Realities

One of the more poignant lessons from It’s the Great Pumpkin, Charlie Brown, is that Linus doesn’t adjust his expectations despite repeated failures. He continues to sit in the pumpkin patch year after year. In compliance, ignoring evidence and sticking to outdated processes can lead to serious issues. Regulations change, risks evolve, and market conditions shift. A process that was valid last year may no longer be effective under new regulations or circumstances. The only way to ensure your compliance program stays relevant is through ongoing adjustments based on continuous feedback.

As the corporate compliance expert, you must ensure that your compliance processes evolve with changing regulatory landscapes. Use the data from continuous monitoring to validate that your program remains robust in real-time conditions.

Clear Communication and Buy-In

Throughout It’s the Great Pumpkin, Charlie Brown, Linus is adamant about the arrival of the Great Pumpkin, but he fails to bring others along with him. His friends and even his sister don’t believe in his mission, leaving him alone in the pumpkin patch.

This illustrates the importance of communication and getting buy-in from your stakeholders in the compliance world. If compliance officers or departments communicate the value of continuous monitoring and validation, the rest of the organization will be engaged and supportive. Building an ethical culture requires alignment across all levels, from senior management to line employees. With it, your compliance efforts may be more cohesive than Linus’s pumpkin patch vigil.

Effective compliance depends on clear communication and organizational buy-in for the compliance professional. Ensure everyone understands the importance of continuous monitoring and how it safeguards the organization.

Linus’s faith in the Great Pumpkin may not pay off in It’s the Great Pumpkin, Charlie Brown, but for compliance professionals, validation and continuous monitoring can deliver real results. Compliance is about something other than waiting in the pumpkin patch, hoping things work out. It’s about ensuring your processes are tested, validated, and continuously monitored to catch risks early and compliance remains proactive rather than reactive.

Moreover, by watching the TV show, reading this blog, and, most importantly, applying these lessons, compliance officers can avoid the fate of Linus, ensuring their processes are strong, dynamic, and capable of delivering the results they need to meet today’s regulatory demands. I hope you can watch It’s the Great Pumpkin, Charlie Brown again this year. I did. When you watch, think about the compliance implications. Will anyone ever set a ‘second set of eyes’ on the Great Pumpkin? If not, will it ever be validated? I hope you will be safe and dry if you are trick-or-treating tonight.

Doug Cornelius Responds:

Are you trying to say that the Great Pumpkin is not real?

Just wait ’til next year, Tom Fox. You’ll see!

Next year, at this same time, I’ll find a pumpkin patch that is really sincere! And I’ll sit in that pumpkin patch until the Great Pumpkin appears. He’ll rise out of that pumpkin patch and fly through the air with his bag of toys.

The Great Pumpkin will appear! And I’ll be waiting for him!

I’ll be there! I’ll sit in that pumpkin patch… and see the Great Pumpkin. Just wait and see, Tom Fox. I’ll see that Great Pumpkin.

I’ll SEE the Great Pumpkin!

You wait, Tom Fox.

Doug Cornelius Responds:

Are you trying to say that the Great Pumpkin is not real?

Just wait ’til next year, Tom Fox. You’ll see!

Next year, at this same time, I’ll find a real sincere pumpkin patch! And I’ll sit in that pumpkin patch until the Great Pumpkin appears. He’ll rise out of that pumpkin patch and fly through the air with his bag of toys.

The Great Pumpkin will appear! And I’ll be waiting for him!

I’ll be there! I’ll sit in that pumpkin patch… and see the Great Pumpkin. Just wait and see, Tom Fox. I’ll see that Great Pumpkin.

I’ll see the Great Pumpkin!

Just wait, Tom Fox.

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Sunday Book Review

Sunday Book Review: September 1, 2024, Books on Continuous Monitoring Edition

In the Sunday Book Review, Tom Fox considers books that would interest the compliance professional, the business executive, or anyone who might be curious. It could be books about business, compliance, history, leadership, current events, or anything else that might interest me.

In today’s edition of the Sunday Book Review, we look at four books on continuous monitoring for the compliance professional.

  • Continuous Monitoring A Complete Guide – 2024 Edition by Geradus Blokdyk
  • Monitoring Continuous Phenomena: Background, Methods and Solutions by Peter Lorkowski
  • Implement Continuous Monitoring a Complete Guide by Geradus Blokdyk
  • DevOps Continuous Monitoring by Bart de Best (Author), Louis van Hemmen (Editor)

Grab the Middle Managers Tool Kit, available free from Ethico by clicking here.

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Compliance Tip of the Day

Compliance Tip of the Day: Continuous Monitoring of AI

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In today’s episode, we begin a weeklong look at some of the ways Generative AI is changing compliance and risk management. Today we consider some of the key challenges that organizations need to navigate to accomplish continuous monitoring of AI.

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

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Blog

Transforming Culture: Part 5 – Ongoing Monitoring and Continuous Improvement of Culture

Boeing is not the first company to find itself amid a massive scandal. You can think of Siemens’ bribery and corruption scandal, the VW emissions-testing scandal, the Wells Fargo fraudulent accounts scandal, or any other myriad of corporate scandals where culture failed and created a toxic culture. The question for any organization in such a situation is how to transform its culture. Currently running on the Culture Crafters podcast on the Compliance Podcast Network is a 5–part of podcast series with myself and Sam Silverstein, the most trusted voice in America on accountability. (The Culture Audit™ is the sponsor of this blog post series.)

In this companion, 5-part blog post series, we have looked at how a company in the depths of such a toxic culture can begin to make a comeback by planning and taking concrete steps to turn around and rebuild its culture. In this concluding Part 5, we show why you must not simply stop after implementation but must monitor your culture continuously and work to improve it continuously. It is an ongoing work in progress, and you can always continue working on your corporate culture.

Ongoing monitoring is not something compliance professionals are unaware of or have never heard about. This concept must be used in your culture management strategy as well. You must assess how your culture management strategy is doing continuously. This is one of the power outcomes of The Culture Audit™ (the sponsor of this blog post series). Not only have you created a baseline of where your culture is at any point in time, but through ongoing use of the Culture Audit, you can measure your specific indices of culture on a go-forward or ongoing basis. You can then continually work to update as appropriate. If your organization needs greater trust, you can put further work into this through your speak-up culture.

Creating an organization’s speak-up culture is essential for fostering open communication, transparency, and employee trust. Such a culture encourages individuals to raise concerns, flag potential issues, and contribute to a safer and more accountable work environment. By prioritizing a speak-up culture, companies can proactively address challenges, prevent safety risks, and promote a culture of continuous improvement.

The significance of a speak-up culture must be balanced as a critical factor in ensuring organizational success and psychological safety. Silverstein emphasized the need for employees to feel safe, valued, and empowered to voice their opinions without fear of reprisal. He highlighted the role of trust and psychological safety in enabling individuals to speak up, noting that a culture that supports open communication leads to better decision-making processes and overall performance. The insights shared underscored the pivotal role of a speak-up culture in shaping a positive and proactive organizational environment.

Accountability in leadership is fundamental in setting the tone for organizational culture and fostering a sense of responsibility and integrity among team members. Leaders who demonstrate accountability model desired behaviors and create a culture where individuals take ownership of their actions and outcomes. By holding themselves and others accountable for their commitments and decisions, leaders cultivate a culture of trust, respect, and ethical conduct.

Leadership will always have a transformative impact on organizational dynamics. Emphasizing that accountability is a way of life rather than a mere task demonstrates leaders’ profound influence in shaping the values and norms within their teams. There must be consistency and fairness in holding individuals accountable. Leaders play a pivotal role in setting expectations and driving cultural change. The discussion underscores the critical role of leadership accountability in fostering a culture of integrity and excellence within organizations.

Changing organizational culture is a complex and multifaceted endeavor that requires a deliberate and strategic approach. Organizations seeking to shift their culture must assess the existing norms, values, and behaviors that shape their environment. By identifying areas for improvement and aligning cultural practices with desired outcomes, companies can embark on a journey of cultural transformation that enhances employee engagement, performance, and overall organizational success.

Companies can initiate meaningful change by defining and measuring the current culture, investing in training and education, and holding individuals accountable for upholding cultural values. You must align cultural initiatives with business objectives and ensure that cultural transformation efforts are embedded in every aspect of the organization. Organizations face challenges and opportunities when navigating cultural change, highlighting the critical role of leadership in driving lasting transformation.

The crucial role of leadership in shaping organizational culture provided valuable insights into the steps leaders can take to create a positive and thriving workplace environment. By prioritizing values, fostering open discussions about culture, and making data-driven decisions, organizations can pave the way for long-term success and employee well-being.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 9 – Continuous Monitoring and Continuous Improvement

Continuous monitoring and continuous improvement are two of the most important phrases for any compliance program. These twin concepts were further enshrined in the 2023 Update to the Evaluation of Corporate Compliance Programs (2023 ECCP). In 2023, all companies’ risks changed as we moved from Working From Home to Return To Office and, now, a hybrid model. In addition to this straight-forward change in risk due to working locations, new risks in the form of geopolitical, supply chain, and export control, as well as increased risk due to social media, continue to impact compliance programs.  Your compliance program must be ready to respond to whatever those risks might be going forward.

Continuous improvement runs the gamut in a best practices compliance program, from risk assessments to policies and procedures to periodic testing and review.

Three key takeaways:

1. How have your company’s risks changed over the past year, and how will they change in 2024?

2. What is your process for continuous monitoring and improvement?

3. What sources of information do you use that come from outside your organization?

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31 Days to More Effective Compliance Programs

Day 2 – Continuous Monitoring and Continuous Improvement

Continuous monitoring and improvement are two of the most important phrases for any compliance program. These twin concepts were perhaps the biggest modifications in the 2020 Update to the Evaluation of Corporate Compliance Programs. In 2021 and 2022, all companies’ risks changed as we moved from Working From Home to Return To Office and now a hybrid work model. Of course the great resignation has also played a part.These changes in our basic work location drove home perhaps the most prescient comment I heard during the pandemic, which was by Jed Gardner, who said, “We have moved from disaster recovery to business continuity to business as usual.” This means that risks will change in ways you may not see at speeds you do not anticipate. Your compliance program must be ready to respond to whatever those risks might be going forward.

In the 2020 Update, the DOJ began to address this from the compliance program perspective with several questions. “Is the risk assessment current and subject to periodic review? Is the periodic review limited to a “snapshot” in time or based upon continuous access to operational data and information across functions? Has the periodic review led to updates in policies, procedures, and controls? Do these updates account for risks discovered through misconduct or other problems with the compliance program?”

The next area for continuous monitoring and improvement was an area of compliance that is not normally associated with those concepts, Policies, and Procedures. Here questions included “When was the last time your policies and procedures were updated? Perhaps more importantly, under the 2020 Update, what was your process for doing so? Was there any rigor around your process? Did that rigor include incorporating information and data collected through continuous monitoring, real-time monitoring, or continuous access to operational data and information across functions?”

The final area in the 2020 Update for consideration is called Continuous Improvement, Periodic Testing, and Review. The question included the following, “How often has the company updated its risk assessments and reviewed its compliance policies, procedures, and practices? Has the company undertaken a gap analysis to determine if particular risk areas are not sufficiently addressed in its policies, controls, or training? What steps has the company taken to determine whether policies/procedures/practices make sense for particular business segments/subsidiaries? Does the company review and adapt its compliance program based on lessons learned from its misconduct and/or other companies facing similar risks?”

Three key takeaways:

1. How has your company’s risks changed over the past year?
2. What is your process for continuous monitoring and improvement?
3. What sources of information do you use that come from outside your organization?

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Innovation in Compliance

Corporate Case Management in the Era of the DoJ’s Monaco Memo: Episode 5 – Data Drives Prevention

Welcome to a special podcast series, Corporate Case Management in the Era of the DoJ’s Monaco Memo, sponsored by i-Sight Software Solutions. Over this five-part podcast series, I visit with Jakub Ficner, Director of Partnership Development at i-SIght. This series considers how the Monaco Doctrine and Monaco Memo have impacted compliance in several key areas. In this concluding Part 5, we consider how data and data analytics are even more critical after the Monaco Memo and how using data can drive prevention and detection.

Highlights include:

  • How does ongoing monitoring lead to continuous improvement, and how does it relate to investigations?
  • How your investigative protocol can supplement ongoing monitoring.
  • How the outlays for your investigative process are a critical step going forward.
  •  Employing root cause analysis, corrective actions, and preventative action recommendations can provide valuable data from a holistic perspective.

For more information, check out i-Sight here.

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Greetings and Felicitations

Great Structures Week V: The Tacoma Narrows Bridge Failure and Preventing Failure in Your Compliance Program

Welcome to the Greetings and Felicitations, a podcast where I explore topics that might not seem directly related to compliance but influence our profession. In this special series, I consider many structural engineering concepts are apt descriptors for an anti-corruption compliance program. In this concluding episode 5, I consider the Tacoma Narrows Bridge failure and preventing failure in your compliance program. Highlights include:

  • Why and how did the Tacoma Narrows Bridge fail?
  • What are the key lessons it provides to compliance professionals?
  • Why are 3rd parties still the greatest risk to any compliance program?
  • What steps can you take to manage third parties most effectively?
  • Why is continuous monitoring key to managing risk?

Resources

 “Understanding the World’s Greatest Structures: Science and Innovation from Antiquity to Modernity”, taught by Professor Stephen Ressler from The Teaching Company.