Categories
Creativity and Compliance

Do We Really Have to do E&C Training?

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. In this episode, Tom and Ronnie continue their short series of provocative statements on compliance training and communications, followed by a discussion. In this episode, Ronnie pitches today’s question to Tom on is ethics and compliance training is required? Highlights include:

·      Is E&C training required by law?

·      Why doesn’t E&C training work?

·      Why not spend your time doing things that help?

·      How E&C training can promote speak-up culture.

·      Why E&C training provides tools and resources.

·      How E&C training gets leadership involved.

Resources:

Ronnie Feldman (LinkedIn)
Learnings & Entertainments (LinkedIn)
Ronnie Feldman (Twitter)

Learnings & Entertainments (Website)

60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning – a library of 1-10-minute training and communications wrapped in the style of a late-night variety show that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with more engaging delivery.

Tales from the Hotline – check out some samples.

Categories
Blog

Ethical Conduct Through Psychological Safety: Part 2 – Safety in the Middle

According to Juan Toribio, writing in MLB.com, Blake Grice waited patiently with his right hand raised for about two minutes to hear his name called inside the Dodgers’ interview room. When he was finally noticed, LA Dodgers star pitcher Clayton Kershaw asked “Whatcha got?” The 10-year-old related that his dying grandfather, Graham, had created a bucket list of things he still wanted to do, one of which was to meet Kershaw. Blake was credentialed by MLB to attend the Post-Game Press Conference and when he did, he dedicated the moment to his now deceased  grandfather.
As reported by Toribio, Blake told Kershaw ““My grandpa loved you. He watched the 1988 [World] Series and he wanted to meet you and Vin Scully one day. So this moment is important to me because I’m meeting you for him.” Before he finished telling Kershaw the story, Blake began to cry” and Kershaw responded by going over to Blake and consoling him with a hug. Kershaw the said to him, “Come here, dude, great to meet you. Thanks for telling me. That took a lot of courage to tell me that. Great to meet you. Your granddad sounded like an awesome guy. Thanks for coming up.””
With a nod of the (St. Louis Cardinals) hat to Tim Erblich for sending me this story, I thought it was a very good way to introduce Part 2 of my series on advancing ethical culture through psychological safety. This series is based on a recent article in the MIT Sloan Management Review, Summer edition, entitled “Fostering Ethical Conduct Through Psychological Safety” by Antoine Ferrère, Chris Rider, Baiba Renerte, and Amy Edmondson. The authors believe “there are a number of things organizations can do to make it more likely that people will speak up when they observe unethical behaviors.” But one key is psychological safety, defined by co-author Edmondson as “a shared belief held by members of a team that the team is safe for interpersonal risk-taking” — or, put another way, that “we can say what we think” or “be ourselves around here.” Today, we look at how to determine the state of psychological safety in your organization.
The authors’ research concluded that while many employees “said that they spoke up after witnessing perceived unethical behavior, a substantial minority said that they did not speak up.” The authors found that “those who felt less psychologically safe were significantly less likely to report those behaviors via channels where organizational leaders might act on them.” Conversely, employees “who felt the most psychologically safe were most likely to have reported the misconduct they observed. This held true even after taking into account a range of other psychological factors that could influence incident reporting, such as perceived levels of organizational justice, fairness, and trust. Psychological safety is therefore important for more than just team effectiveness and well-being; it may also be critical for forming strong ethical cultures where employees feel comfortable speaking up.”
Interestingly, the authors realize the non-siloed nature of psychologically safety at the workplace. They note that ethics, risk management, legal and compliance functions, plus Human Resources (HR) all share an interest in fostering such an environment. This mandates a cross-functional approach as an essential requirement of molding an organization’s culture to include psychological safety. The authors believe, “Managers throughout a company must become aware of the blind spots created by a psychologically unsafe environment, along with the associated risk of underreported misconduct.” They also caution that a formal program such as a reporting hotline “may capture only a fraction of the problematic behaviors that occur.” This leads the authors to posit that gauging psychological safety “may help companies determine whether misconduct is being reported and, in turn, enhance the effectiveness of their formal speak-up programs.”
After 15 years of the Department of Justice (DOJ) and other regulators talking about “tone at the top”; the authors credit that most organizations appear to have senior leadership that talks about ethics positively. They believe “CEOs emphasize that integrity is a core value of their organizations, and that point is reiterated in calls with shareholders and during employee town hall meetings.” Unfortunately, while this messaging is important, the research indicated “it is not sufficient to prevent the derailers of ethical conduct that occur deep within an organization.”
The authors recognize what compliance professionals have known for some time, that it is middle managers, and “not just official speak-up channels are often on the front lines when it comes to hearing about unethical behavior.” They found that 80% of employees who did report internally, went to their direct managers, who are almost always in middle management. This is because middle managers are the company leaders play who play the critical role in ensuring that an employee speaking up feels supported and heard. The authors noted, “Our data shows that how line managers act has a disproportionate impact on the way potentially unethical behavior is addressed within organizations.”
Unfortunately, simply because a middle manager may feel psychologically safe you must not assume that their direct reports feel the same way. Confirming the findings from the ECI Report of its 2021 Global Business Ethics Survey, “managers and senior leaders tend to feel more psychologically safe than their employees and have a more positive perception of their organization’s ethical climate than the rest of the workforce. When you put these two findings together it makes clear that the higher up in the organization you go, there may well be “an ethical blind spot. That makes the role of team managers even more important when it comes to fostering an environment conducive to both engaging in ethical behavior and talking about ethics in an open, constructive way.”
The authors also confirmed a greater problem which is that “in a global context, psychological safety is not uniform across nations.” Survey respondents from “the Americas and Europe tended to score higher on psychological safety than respondents from Asia.” This suggests to the authors that “the potential effectiveness of tailoring interventions that promote speaking up in order to address the specific circumstances of different groups of employees.” Moreover, “global organizations that seek to build psychological safety must assess its various region-specific drivers and derailers to adjust their activities to specific seniorities and cultures.”
Join us tomorrow in Part 3 where we consider why a company that does not have psychological safety throughout it can not only be so toxic but in serious danger as well.

Categories
Daily Compliance News

July 20, 2022 the Going to Trial edition


In today’s edition of Daily Compliance News:
·       Twitter-Musk trial set for October.   (WSJ)
·       Italian prosecutor drops ENI acquittal appeal.  (MarketWatch)
·       Layoffs hit crypto compliance personnel. (WSJ)
·       DOJ puts Amazon and civil litigants in ‘Time Out’. (WaPo)

Categories
FCPA Compliance Report

Scott Garland on Sanctions, Cyber, Fraud, and Ethics Compliance & Monitoring at AMI


In this episode of the FCPA Compliance Report, I am joined by Scott Garland, Managing Director, Sanctions, Cyber, Fraud, and Ethics Compliance & Monitoring at Affiliated Monitors, Inc. Some of the areas we discuss include Garland’s professional background and current role. We look at some of his work at the DOJ including his role as the Deputy Chief, National Security Cyber Specialist and his work as Office’s Professional Responsibility Officer. We discuss his move to AMI and the types of monitorships Garland hopes to work on, as well as his thoughts on the role of a monitor. We conclude with some of Garland’s top recollections from UM Law School.
Resources
 Scott Garland bio on AMI.
Affiliated Monitors Inc.

Categories
Daily Compliance News

July 13, 2021 the Ruin Your Life edition


In today’s edition of Daily Compliance News:
·       DOJ moving to prevention in white-collar crime.  (WSJ)
·       Corrupt former Herbalife exec defaults on SEC suit. (WSJ)
·       Corruption will ruin your life. (FCPA Blog)
·       Is the PGA anti-competitive? The DOJ is asking. (NYT)

Categories
Daily Compliance News

July 11, 2022 the Musk Pulls Out edition


In today’s edition of Daily Compliance News:

  • Musk cancels Twitter purchase? (WSJ)
  • Defendants walk on DOJ price-fixing case. (Law360)
  • SEC wants more disclosures on Ukraine War impact. (Reuters)
  • FIFA chiefs found not guilty. (ESPN)
Categories
Corruption, Crime and Compliance

Episode 239 – DOJ’s New CCO Certification Requirement


The Department of Justice continues to respond to the compliance community’s concerns about the new certification requirement adopted as part of the Glencore FCPA enforcement action. DOJ has adopted this new requirement to “empower” CCOs and to ensure that CCOs have a “seat at the [senior management] table.” While these are all laudable goals, CCOs continue to question whether DOJ’s new certification requirement will undermine their authority by opening CCOs to internal pressure to execute a certification despite concerns about the status of a company’s compliance program. In this episode, Michael Volkov reviews DOJ’s new CCO certification requirement.

Categories
Daily Compliance News

July 1, 2022 the Banish TikTok Edition


In today’s edition of Daily Compliance News:
·      FCC Member Carr asks FB and Google to banish TikTok. (WSJ)
·      U.K. Fines Johnson Matthey Subsidiary Over Syria Sanctions. (WSJ)
·      SCt guts EPA, Clean Air Act. (NYT)
·      DOJ to investigate NYPD Sex Crimes Unit. (Bloomberg)

Categories
Daily Compliance News

June 30, 2022 the DOJ Dismisses Bribery Case Edition


In today’s edition of Daily Compliance News:

  • DOJ dismisses the Haitian bribery case. (WSJ)
  • Do LatAm ABC fight losing steam? (Nearshore America)
  • FT opines Ramaphosa has not done enough re: Corruption. (FT)
  • Wells Fargo shareholder sues over sham diversity program. (Reuters)
Categories
Blog

Why Anti-Bribery and Anti-Corruption Will Never Be the Same After the Russian Invasion

After the Russian invasion of Ukraine, the world of business will never be the same again. Deputy Attorney General (DAG) Lisa Monaco recently said that the world’s “geopolitical landscape is more challenging and complex than ever. The most prominent example is of course Russia’s invasion of Ukraine.” It is “nothing less than a fundamental challenge to international norms, sovereignty and the rule of law that underpins our society.” This is even more so in the current business climate.
Over this five-part series, I will consider how business will never again be the same and how a confluence of events of events has changed business forever. I am joined in this exploration by Brandon Daniels, Chief Executive Officer (CEO) of Exiger. We will explore the irrevocable changes in Supply Chain, trade and economic sanctions, anti-corruption, cyber-security and environmental, social and governance (ESG). In Part 3, we continue our explorations of changes wrought by the Russian invasion of Ukraine, in the realm of anti-bribery and anti-corruption (ABC) compliance and enforcement.
The World Economic Forum estimates that over $3 trillion is lost annually to the global economy due to the scourge of corruption. Corruption does more than simply steal money from the world economy. According to the United States Strategy On Countering Corruption, (Strategy), “Corruption robs citizens of equal access to vital services, denying the right to quality healthcare, public safety, and education. It degrades the business environment, subverts economic opportunity, and exacerbates inequality. It often contributes to human rights violations and abuses, and can drive migration. As a fundamental threat to the rule of law, corruption hollows out institutions, corrodes public trust, and fuels popular cynicism toward effective, accountable governance.”
Writing for the World Economic Forum, Delia Ferreira Rubio, Nicola Bonucci and Rachel Davidson Raycraft linked the fight regarding economic and trade sanctions to bribery and corruption. They connected the monies stolen by oligarchs and strongmen through a variety of strategies to bribery and corruption. Taking this connection a step further, they noted “the close relationship between corruption and conflict”, as laid out in the UN Sustainable Development Goal (SDG) 16 – Peace, Justice and Strong Institutions. As with the Strategy, UN SDG 16, “is grounded in the principles of anti-corruption, including targets such as reducing illicit finance, corruption and bribery; and developing effective, accountable and transparent institutions at all levels.”
ABC enforcement is well-known and there are two decades of the modern era of Foreign Corrupt Practices Act (FCPA) enforcement. This modern era began after the connection was established between corruption and terrorism, most notably from the events of 9/11. However, now ABC is seen as a key component of both global security and global prosperity. The Biden Administration recognized these components when it announced that ABC is now seen as a National Security Threat to the US, when it announced its Strategy in December 2021.
The Strategy laid out five pillars of the US government’s increased emphasis on ABC enforcement and compliance. Pillar 1 spoke to modernizing, coordinating, and resourcing US government efforts to fight corruption. Pillar 2 dealt with curbing illicit financing. Pillar 3 was about holding corrupt actors accountable. Pillar 4 broadened the approach beyond a US-only perspective to discuss a broader multilateral anti-corruption architecture. Pillar 5 also enhanced a more holistic approach by discussing improving diplomatic engagement and leveraging foreign assistance to advance these goals.
All of this means more information and analysis, including search and data collection, by using “information more effectively to understand and map corruption networks and related proceeds, and dynamics, and tailor prevention and enforcement related actions, as well as build the evidence base around effective assistance approaches.” The next improved information sharing within the US government, private companies and across international boundaries. It also includes holding corruption actors accountable, curbing illicit financing and bolstering international cooperation and actions.
Another key area laid out in the Strategy was the increased focus on the “transnational dimensions of corruption.” This means more than simply looking at the usual geographic areas recognized as high risks of corruption by tackling transnational organized crime through “understanding and disrupting networks, tracking flows of money and other assets, and improving information and intelligence sharing across U.S. departments and agencies, and, as appropriate, with international and non-governmental partners.”
The Strategy set the stage for changes wrought by the Russian invasion of Ukraine. Daniels said that bribery and corruption are not “lone wolf crimes”; as they do not occur in a vacuum. They are almost always associated with attempts to hide illegal payments through money-laundering and often are done in conjunction with anti-competitive crimes such bid-rigging or similar acts. Moreover, bribery and corruption leads to constraints in the marketplace through awarding of business in decidedly non-legal manners. Daniels went on to state, “We don’t think of this as a cost of doing business for two reasons. One, because it does go alongside very often autocratic governments. Two, such actions go with it, such as disinformation.”
One of the consequences of the dramatic increase in economic and trade sanctions is that corruption will be the enhanced risk of bribery and corruption. This can occur as impacted businesses and sanctioned individuals look for ways to evade sanctions through the use of bribery and corruption. Some of the ways they will try to avoid and evade sanctions will be through  smuggling, setting up shell companies, money laundering and self-dealing, all facilitated by bribery and corruption.
An unintended, but no less powerful example of the nefarious impacts of bribery and corruption, has been demonstrated by the Russian Army in the invasion of Ukraine. It has been the abject failure of the Russian Army to be able to keep a modern army functioning in the field. The Russian Army has been plagued by equipment that did not function and non-existent parts and stores which were all sold off on the Black Market by corrupt Russian government officials. In many ways, criminals simply siphoned away the stores of the Russian Army due to bribery and corruption.
Finally, as DAG Lisa Monaco stated, the role of compliance professionals as gatekeepers has dramatically changed. The Department of Justice (DOJ) clearly views corporate citizens as key allies in this fight. Rubio, Bonucci and Raycraft noted that gatekeepers “play an indispensable role in the enforcement and realization of laws and regulations that target illicit finance.” Anti-bribery and anti-corruption compliance has been forever changed by the Ukraine War as it is clear that “by controlling, distributing and managing wealth, gatekeepers control, distribute and manage global power – and, in effect, global security.” Anti-bribery and anti-corruption compliance and enforcement will never be the same again, literally on a worldwide basis.