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John Locke and the Legitimacy of Compliance Governance

We continue our exploration of Enlightenment Thinkers to see their influence on modern compliance programs. This week’s category is broader than philosophers, as many of these men excelled in numerous fields such as science, mathematics, calculus, and medicine. However, each contributed a key component that relates directly to our modern compliance regimes. In this post, we consider René Descartes and what he teaches as the next step beyond Bacon: evidence must be examined rigorously.

If Francis Bacon teaches us that compliance must be grounded in evidence, and René Descartes teaches us that evidence must be examined with rigor, John Locke brings us to the next great question: why should anyone trust the system itself? That question sits at the center of every modern compliance program. Employees are asked to report concerns, managers are expected to model ethical behavior, boards are charged with oversight, and companies routinely tell regulators that their compliance program is real, effective, and embedded in the business. But none of that works if the people inside the organization do not believe the system is fair, credible, and worthy of trust. That is why John Locke matters so much to the modern compliance professional.

Locke is often remembered as a philosopher of liberty, consent, rights, and accountable government. He argued that authority is legitimate only when it is exercised responsibly and for the benefit of those subject to it. Power, in Locke’s world, is not self-justifying. It must be bounded, accountable, and tied to obligations. That idea is highly relevant to corporate compliance. A compliance program is not legitimate simply because senior management approved it, or because the board receives quarterly updates, or because policies have been published on an intranet site. It is legitimate when employees experience it as fair, when reports are taken seriously, when retaliation is not tolerated, when discipline is consistent, and when leadership is seen to be accountable to the same standards as everyone else. That is not abstract philosophy. That is compliance governance.

Why Locke Matters to Compliance

Locke’s central insight is that authority derives its legitimacy from responsible exercise and reciprocal obligation. In a political context, that meant government existed to protect rights and serve the governed, not simply to command obedience. In the corporate context, the analogy is not exact, but the lesson is powerful. Employees will not trust a compliance program merely because it exists. They will trust it only if they believe it operates fairly, protects those who raise concerns, applies standards consistently, and treats power as accountable.

This is where Locke helps compliance professionals understand something many organizations still miss. Trust in a compliance system is not automatic. It has to be earned. An employee deciding whether to call a hotline is making a deeply practical judgment. Will anyone listen? Will the matter be reviewed fairly? Will the reporter be protected from retaliation? Will the senior executive who generated the concern be treated differently from everyone else? If the employee believes the answer to those questions is no, the reporting system has already failed, no matter how polished the company’s policy language may be.

The DOJ’s Compliance Expectations Are About Legitimacy

The Department of Justice does not use the language of social contract theory, but its Evaluation of Corporate Compliance Programs (ECCP) is filled with Locke’s concerns. The ECCP asks whether the program is well-designed, applied in good faith, and works in practice. It asks about tone at the top and tone in the middle. It asks whether reporting mechanisms are trusted, whether investigations are handled properly, whether discipline is applied consistently, and whether there is protection against retaliation. Those are all questions of legitimacy. A compliance program that employees do not trust cannot work in practice.

This point is critical because too many organizations still frame culture as something soft and secondary, a matter of messaging rather than system design. Locke would reject that categorically. In his framework, legitimacy is not a decoration added to authority. It is what makes authority durable and acceptable. In a company, that means culture and governance cannot be separated. Speak-up systems, fair treatment, board attention, transparent escalation, and consistent discipline are not peripheral to compliance. They are core structural elements of it.

Speak-Up Culture Is a Test of Governance

Few areas of compliance reveal Locke’s relevance more clearly than a speak-up culture. Every company says it wants employees to raise concerns. Every company says it prohibits retaliation. But the real issue is whether employees believe those statements are true in lived experience. That belief is shaped more by organizational behavior than by slogans.

If employees see complaints buried, if they watch high performers protected despite repeated concerns, if they hear that reporting a problem is career-limiting, or if they conclude that management is more interested in identifying the reporter than addressing the underlying issue, the company has lost legitimacy. In Lockean terms, authority has ceased to be trustworthy because it is no longer being exercised for the benefit of those subject to it.

This is why non-retaliation is so important. It is not simply an employment-law consideration or a human-resources aspiration. It is a governance imperative. Retaliation tells employees that the system serves power rather than principle. Once that lesson is absorbed, reporting declines, silent resignation grows, and risk moves underground. A company may still claim to have a hotline, but it no longer has a functioning speak-up culture.

Fairness Is Not Soft. It Is a Control.

Locke also helps us understand the role of fairness in a compliance program. In many organizations, fairness is discussed as a value. It should be discussed as a control. Why? Because fairness shapes behavior. When employees believe standards will be applied consistently, they are more likely to follow them, more likely to report deviations, and more likely to trust the company’s response when issues arise. When employees believe discipline is arbitrary, selective, or influenced by rank and revenue generation, the opposite occurs. Cynicism spreads quickly. Policies become performative. Reporting drops. Informal norms replace formal standards.

That is why the ECCP pays so much attention to disciplinary consistency. Regulators understand that a compliance program loses credibility when senior leaders are treated differently from line employees. Locke would have recognized the point immediately. In any system of authority, legitimacy is undermined when rules are used to bind the weak but not the powerful.

Board Oversight and Accountable Authority

Locke’s philosophy is equally useful when thinking about board oversight. He believed that those entrusted with authority must remain accountable for how they exercise it. That is a principle every board member should understand in the context of compliance.

Board oversight is not merely about receiving information. It is about ensuring that authority inside the company is properly bounded, monitored, and answerable. The board does not run day-to-day compliance, but it is responsible for ensuring that management has created a system worthy of trust. That means asking whether reporting channels work, whether investigations are independent, whether non-retaliation protections are real, whether major risks are escalated, and whether compliance has stature and access.

This is particularly important because boards sometimes fall into the trap of treating compliance as a downstream operational matter. Locke would have viewed that as a category mistake. Governance is not something separate from legitimacy. Governance is how legitimacy is maintained.

For the modern board, that means compliance oversight must be substantive. Directors should ask not only for dashboards, but for explanations. How does management know employees trust reporting channels? What evidence supports claims of a strong culture? How is middle management assessed? What happens when senior leaders are implicated? What trends in reporting, substantiation, retaliation, and discipline should concern the board? Those questions move oversight from ceremonial to real.

In that sense, Locke also speaks directly to Caremark-era expectations. Directors have obligations not simply to exist, but to oversee. A board that does not ensure the company has credible systems of information and response is not exercising accountable authority. It is abdicating it.

Culture and the Middle Management Problem

No discussion of compliance legitimacy would be complete without examining middle management. The DOJ, in both the ECCP and the FCPA Resource Guide, 2nd edition, has long emphasized that “tone at the top” is not enough. Tone in the middle matters enormously, because employees experience the company most directly through their immediate supervisors.

This is another place where Locke offers real insight. In any system of authority, legitimacy rises or falls through those who exercise power closest to the governed. If middle managers pressure employees to ignore controls, discourage escalation, roll their eyes at compliance training, or quietly punish bad news, the company’s formal commitments will collapse in practice.

This is why companies must treat middle management behavior as a governance issue. Are managers trained not just on rules, but on their duty to support reporting and ethical decision-making? Are they evaluated on how they build culture? Do promotion and bonus structures reinforce ethical leadership, or only financial performance? Are there consequences when managers create pressure that undermines compliance expectations?

These are not marginal considerations. They are central to whether the compliance program is experienced as legitimate in daily operations. Locke reminds us that people judge institutions less by official declarations than by how authority is exercised.

The Compliance Officer as Steward of Institutional Legitimacy

Locke casts the compliance officer as a steward of institutional legitimacy. That is an important and underappreciated role. The compliance officer helps the company earn trust, not through public relations, but through structure, fairness, and accountability. The compliance officer helps ensure that when people speak up, they are heard; when misconduct occurs, it is handled consistently; when leaders exercise authority, they do so under standards that bind them as well. In this sense, compliance is not just about preventing legal violations. It is about making the institution worthy of confidence.

That is why legitimacy matters so much. A company with high trust in its compliance system detects issues earlier, responds more effectively, learns more quickly, and sustains a stronger ethical culture over time. A company without that trust becomes opaque to itself. Risk goes silent. Problems surface late. Governance becomes reactive. The institution loses one of its most important defenses: its own people’s willingness to tell it the truth.

Five Lessons Learned for the Modern Compliance Professional

First, a compliance program must be legitimate to be effective. Employees must believe the system is fair, credible, and trustworthy.

Second, speak-up culture is a governance test. Reporting mechanisms only work when employees believe concerns will be taken seriously and retaliation will not follow.

Third, fairness is a control. Consistent discipline, equal treatment across levels of seniority, and transparent standards strengthen compliance credibility.

Fourth, boards must exercise accountable oversight. They should test management’s claims about culture, reporting, and non-retaliation with real evidence.

Fifth, middle management is where legitimacy lives or dies. A company must align manager incentives, expectations, and accountability with its compliance values.

Coming Next: Thomas Hobbes and Why Every Compliance Program Needs Order

If John Locke teaches us that compliance governance must be legitimate, Thomas Hobbes will remind us that legitimacy alone is not enough. A company also needs structure, clear rules, assigned authority, escalation pathways, and credible enforcement. In Part 4, I will explore how Hobbes helps explain the roles of policies, procedures, internal controls, and operational discipline in a best-practices compliance program. Trust matters, but so does order.

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Using AI to Embed Compliance into Business Operations

Ed. Note: This week, we present a week-long series on the use of GenAI in a best practices compliance program. Additionally, for each blog post, I have created a one-page checklist for each article that you can use in presentations or for easier reference. Email my EA Jaja at jaja@compliancepodcastnetwork.net for a complimentary copy.

Compliance programs have long wrestled with a central challenge: how to move from “bolt-on” to “built-in.” Too often, compliance has been perceived as an overlay, a set of policies and reviews that operate parallel to business activity. The Department of Justice has repeatedly emphasized that compliance should be integrated directly into operations, not treated as an afterthought.

Generative AI offers compliance professionals a new tool to achieve this, as Elisa Farri and Gabriele Rosani argue in an HBR article How AI Can Help Managers Think Through Problems, that AI is not just a productivity enhancer but a thought partner. Instead, it is capable of helping leaders frame problems, test assumptions, and engage in structured dialogues that improve decision-making.

I aim to utilize their article to support compliance officers in leveraging AI to enhance our ability to embed compliance into business processes more effectively. Today, I conclude my five-part blog post series on using GenAI in compliance to explore how AI can assist in building compliance into the business and what it means for the future of compliance programs. I also provide five key takeaways for compliance professionals on how to do so.

1. AI as a Co-Thinking Partner for Embedding Compliance into Workflows

One of the article’s most powerful insights is the concept of “co-thinking”; AI as a partner in structured dialogue rather than just a tool for quick answers. For compliance, this is transformative. Imagine using AI not simply to draft a policy, but to help you think through how that policy should be embedded in day-to-day operations.

For instance, when designing a gifts-and-entertainment approval process, AI can walk compliance through stakeholder perspectives: What does sales need? What would regulators expect? What friction will finance raise? By simulating these perspectives, AI helps compliance professionals design workflows that are practical and embedded, rather than abstract and detached.

This approach also makes compliance more proactive. Instead of reacting to risks after violations occur, AI-enabled co-thinking allows compliance to anticipate where policies may clash with business objectives and design operational solutions upfront. The compliance lesson is to treat AI as a structured dialogue partner to design compliance that lives inside the workflow, policies, and processes that are not just documented but operationalized.

2. Enhancing Stakeholder Engagement Through AI Simulations

Embedding compliance into business operations requires more than rules; it requires buy-in. The article highlights how AI can role-play different stakeholders, challenging managers to anticipate reactions. Compliance can use this capability to stress-test initiatives before rollout.

Suppose compliance is introducing a new due diligence system for third-party onboarding. AI can simulate how procurement might respond (“slows down vendor onboarding”), how business development might object (“hurts competitiveness”), and how regulators might evaluate (“strong demonstration of risk-based management”). This multi-stakeholder dialogue allows compliance teams to refine both process design and messaging before rollout.

The implication for compliance programs is clear: embedding compliance requires deep cultural alignment. AI makes it possible to test and rehearse that alignment at scale, reducing resistance and building smoother adoption. The compliance lesson is to use AI simulations to bring stakeholder voices into the design process, ensuring compliance is not bolted on but built with empathy for business realities.

3. AI-Assisted Root Cause Analysis Strengthens Business Integration

Compliance programs are expected to conduct root cause analysis after misconduct, but too often these reviews remain siloed. AI-enabled co-thinking helps expand root cause analysis into an exercise that strengthens business operations.

For example, when analyzing repeated travel and expense violations, AI can guide compliance through structured questions: Were training gaps to blame? Were approval workflows too weak? Were sales incentives misaligned? Then, critically, AI can help map remediation back into operations—tightening finance approvals, adjusting incentive structures, and embedding compliance flags directly into expense systems.

This is not about AI making the decision. It is about AI helping compliance think through operational integration of lessons learned. Instead of merely complying with regulations by writing a report that sits on a shelf, the outcome becomes operational adjustments inside business processes. The compliance lesson (or rather, perhaps implication) is that the DOJ expects compliance programs to prevent recurrence through systemic fixes. AI co-thinking can ensure those fixes are operational, not theoretical.

4. Scaling Compliance Culture and Mindset Shifts Across the Organization

The article notes how AI can be used to coach managers through mindset shifts, helping them reflect on new behaviors and practices. Compliance can use the same approach to embed cultural expectations directly into business teams. For example, AI can be configured as a compliance coach embedded in daily tools, guiding managers through ethical dilemmas, prompting reflection during approval requests, or reinforcing company values during project planning. Instead of compliance being external and episodic, it becomes internal and continuous.

This democratizes compliance development. A frontline manager in Asia can interact with AI that reinforces compliance culture in real time, rather than waiting for annual training or sporadic compliance visits. It also gives compliance leaders data on where employees are struggling, revealing cultural gaps that can be addressed systemically.

The implication is that embedding compliance is not just about systems but about mindset. AI can make culture-building a daily, distributed activity rather than a centralized, one-time effort.

5. Ensuring Human Judgment Remains Central in AI-Enabled Compliance

Finally, while AI can enhance problem-solving and integration, the article underscores that co-thinking only works when humans stay actively engaged. Compliance cannot abdicate responsibility to machines. This has profound implications for compliance programs. AI can help frame problems, simulate stakeholders, and propose operational fixes, but it cannot weigh reputational risk, interpret regulatory expectations, or balance competing global obligations. Those decisions require human judgment.

The key is balance: AI accelerates and deepens thinking, but compliance leaders must build governance frameworks to ensure outputs are reviewed, validated, and contextualized. Embedding compliance into business operations does not mean letting AI run the show; it means letting AI augment human reasoning so that compliance becomes more practical, strategic, and defensible.

The compliance lesson, based on both the DOJ’s FCPA Resource Guide and the 2024 ECCP, is clear that compliance must be risk-based, well-resourced, and continuously improved. AI helps compliance think through integration, but humans remain accountable for ensuring it meets regulatory standards and ethical expectations.

AI as a Pathway to Embedded Compliance

The future of compliance is embedded, not bolted on. DOJ expects it. Boards demand it. Employees need it. The challenge is figuring out how to make it real. AI offers compliance professionals a powerful new tool: not as an oracle, but as a co-thinker. By helping compliance frame problems, simulate stakeholders, strengthen root cause analysis, scale cultural coaching, and reinforce human judgment, AI can accelerate the shift from compliance as oversight to compliance as an integrated business practice.

The call to action is simple: use AI not just to make compliance faster, but to make compliance inseparable from business. That is how compliance earns trust, drives culture, and meets regulatory expectations in the age of AI.

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Compliance Into the Weeds

Compliance into the Weeds: The DOJ in Crisis

The award-winning Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to explore a subject more fully. Are you looking for some hard-hitting insights on compliance? Look no further than Compliance into the Weeds! In this Compliance into the Weeds episode, Tom Fox and Matt Kelly review the recent astonishing developments at the Justice Department involving the indictment and subsequent attempted dismissal of charges against New York City Mayor Eric Adams.

Tom and Matt explore the implications for corporate compliance professionals and the broader message this dysfunction sends about ethics and the role of compliance programs under the current administration. They consider the possible repercussions for future corporate enforcement, drawing important parallels between the Justice Department’s actions and the expectations for corporate compliance. They emphasize the necessity of disentailing the ethical dysfunction at the department from the practical guidelines for compliance programs. The episode critically analyzes how political maneuvers affect the justice system and corporate compliance standards.

Key highlights:

  • The Eric Adams Indictment
  • Resignations and Internal Conflict
  • Separating DOJ Integrity from Compliance Guidance
  • Tone at the Top vs. Mood at the Middle
  • Future of Compliance Guidelines

Resources:

Matt in Radical Compliance

Tom

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Compliance into the Weeds was recently honored as one of the Top 25 Regulatory Compliance Podcast.

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What is a Root Cause Analysis?

One of the biggest changes in the 2020 FCPA Resource Guide, 2nd edition, is the addition of a new Hallmark, entitled, Investigation, Analysis, and Remediation of Misconduct, which reads in full:

The truest measure of an effective compliance program is how it responds to misconduct. Accordingly, for a compliance program to be truly effective, it should have a well-functioning and appropriately funded mechanism for the timely and thorough investigations of any allegations or suspicions of misconduct by the company, its employees, or agents. An effective investigations structure will also have an established means of documenting the company’s response, including any disciplinary or remediation measures taken.

In addition to having a mechanism for responding to the specific incident of misconduct, the company’s compliance program should also integrate lessons learned from any misconduct into the company’s policies, training, and controls on a go-forward basis. To do so, a company will need to analyze the root causes of the misconduct to timely and appropriately remediate those causes to prevent future compliance breaches.

There are many interesting aspects to this Hallmark, not the least that it begins with “The truest measure of an effective compliance program is how it responds to misconduct.” This builds upon the language found in the “Confidential Reporting and Internal Investigations Hallmark, which stated, “once an allegation is made, companies should have in place an efficient, reliable, and properly funded process for investigating the allegation and documenting the company’s response,”. Now beyond being properly funded, you must have a “well-functioning mechanism” for the “timely and thorough investigations of any allegations or suspicions of misconduct by the company, its employees, or agents.”

This clearly mandates that once an allegation or even suspicion comes to the attention of compliance, it must be properly triaged, your investigation protocol should kick in with a detailed and effective investigation that is completed in a reasonable time and provide a response to the investigative findings. Moreover, an investigation is not the ending point and should be followed with a robust root cause analysis. This builds upon several sources.

The 2023 ECCP also raised the following questions under “Root Cause Analysis—What is the company’s root cause analysis of the misconduct at issue? Were any systemic issues identified? Who in the company was involved in making the analysis?”

Well known fraud investigator Jonathan Marks, partner at BDO, defined a root cause analysis as “research based approach to identifying the bottom line reason of a problem or an issue; with the root cause, not the proximate cause the root cause representing the source of the problem.” He contrasted this definition with that of a risk assessment which he said “is something performed on a proactive basis based on various facts. A root cause analysis analyzes a problem that (hopefully) was previously identified through a risk assessment.” He went on to note, “Root cause analysis is a tool to help identify not only what and how an event occurred, but also why it happened. When we are able to determine why an event or failure occurred, we can then recommend workable corrective measures that deter future events of the type observed.”

However, there is no one formula for performing a root cause analysis. One protocol, articulated by Health COMPass, advocates a four-step process which includes:

Step 1: Identify possible causal factors. Using the incident(s) to identify causal factors—things that cause or contribute to the compliance failure. It includes asking such questions as:

• What sequence of events leads to the problem?

• What conditions allow the problem to occur? [e.g., traditional values and practices]

• What problems co-exist with the central problem and might contribute to it? [e.g., lack of health facilities]

• Identify as many causal factors as possible. Start with the problem and brainstorm causal factors for that problem by asking “Why?” The root cause analysis team can also ask themselves (based on their own experience) and stakeholders “why” or “so what” questions to identify causal factors.

Step 2: Identify the root cause. To find root causes—the primary sources of the compliance violation—start with the causal factors and ask why. Root causes are seldom found in the most obvious causes. It is important to dig deeper and continue to ask “Why?” until nearly all responses have been exhausted or roots that seem important to address are reached. There are several useful methods for identifying root causes. One is to construct a root cause tree. Start with the problem and brainstorm causal factors for that problem by asking why. Connect them in a logical cause and effect order until arriving at the root of the problem.

Step 3: Identify communication challenges. Now ask which root causes are challenges that compliance can and should address and which are not. Share findings about other root causes with local authorities and leaders or organizations that might be able to address them.

Step 4: Prioritize compliance challenges. If root cause analysis identifies more than one compliance failure, decide which failure to address first. Rank root causes in order, starting with the main cause. To determine rank, consider:

• The potential impact of addressing the compliance failure. The greater the potential impact, the more important it is to address.

• How difficult it will be to reach the audience associated with the compliance failure.

• The mandate attached to the funding.

• If more than one causal factor is linked to the root cause. When a root cause is the source of multiple causal factors, it indicates that addressing the root cause can have far-reaching effects.

Another approach articulated by Marks is the Five Why’s approach. As he explained “Early questions are usually superficial, obvious; the later ones more substantive.” Borrowing from Six Sigma, the folks at iSixSigma.com believe this approach contemplates that “By repeatedly asking the question “Why” (five is a good rule of thumb), you can peel away the layers of symptoms which can lead to the root cause of a problem. Very often the ostensible reason for a problem will lead you to another question. Although this technique is called “Five Whys,” you may find that you will need to ask the question fewer or more times than five before you find the issue related to a problem.”

To use this approach, iSixSigma.com suggests the following protocol. Begin by writing down the specific problem, which assists you to formulate the issue or problem. Then begin asking, “Why?” Ask why the compliance failure occurred write the answer down below the problem. But do not stop there if this first response does not “identify the root cause of the problem that you wrote down in Step 1, ask why again and write that answer down. Loop back to step 3 until the team is in agreement that the problem’s root cause is identified. Again, this may take fewer or more times than five whys.”

Ultimately, performing a root cause analysis is not simply a matter of sitting down and asking a multitude of questions. You need to have an operational understanding of how a business operates and how they have developed their customer base. Overlay the need to understand what makes an effective compliance program, with the skepticism an auditor should bring so that you do not simply accept an answer that is provided to you, as you might in an internal investigation. As Marks noted, “a root cause analysis is not something where you can just go ask the five whys. You need these trained professionals who really understand what they’re doing.”

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program – Day 27 – Compliance Function in an Organization

The role of the compliance professional and the compliance function in a corporation has steadily grown in stature and prestige over the years. When it came to the corporate compliance function, 2020 FCPA Resource Guide, 2nd edition, under the Hallmarks of an Effective Compliance Program, simply noted the government would “consider whether the company devoted adequate staffing and resources to the compliance program given the size, structure, and risk profile of the business.”

This Hallmark was significantly expanded in both the original FCPA Corporate Enforcement Policy and 2023 ECCP. In the FCPA Corporate Enforcement Policy, the DOJ listed the following as factors relating to a corporate compliance function, that it would consider as indicia of an effective compliance and ethics program: 1) the resources the company has dedicated to compliance; 2) the quality and experience of the personnel involved in compliance, such that they can understand and identify the transactions and activities that pose a potential risk; 3) the authority and independence of the compliance function and the availability of compliance expertise to the board; 4) the compensation and promotion of the personnel involved in compliance, in view of their role, responsibilities, performance, and other appropriate factors; and 5) the reporting structure of any compliance personnel employed or contracted by the company.

The 2023 ECCP and 2023 Update to the FCPA Corporate Enforcement Policy both demonstrate the continued evolution in the thinking of the DOJ around the corporate compliance function. Their articulated inquiries can only strengthen a corporate compliance function specifically; and the compliance profession more generally. The more the DOJ talks about the independence of the compliance function, coupled with resources being made available and authority concomitant with the corporate compliance function, the more corporations will see it is directly in their interest to provide the resources, authority and gravitas to compliance position in their organizations.

 Three key takeaways:

1. How is compliance treated in the budget process?

2. Has your compliance function had any decisions over-ridden by senior management?

3. Beware outsourcing of compliance as any such contractor must have access to company documents and personnel.

For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 20 – The Third Party Risk Management Process

The DOJ expects an integrated approach that is operationalized throughout the company. This means you must have a process for the full life cycle of third-party risk management. There are five steps in the life cycle of third-party risk management that will fulfill the DOJ requirements as laid out in the 2023 FCPA Resource Guide, 2nd edition, and in the Hallmarks of an Effective Compliance Program. The five steps in the lifecycle of third-party management are:

1. Business Justification by the Business Sponsor.

2. Questionnaire to Third-party.

3. Due Diligence on the Third Party.

4. Compliance Terms and Conditions, including payment terms.

5. Management and Oversight of Third Parties After Contract Signing.

Three key takeaways:

1. Use the full 5-step process for third-party management.

2. Make sure you have business development involvement and buy-in.

3. Operationalize all steps going forward by including business unit representatives.

For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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How to Evaluate a Risk Assessment

After you complete your risk assessment, you must then translate it into a risk profile. If your estimate of where your bribery risk is greatest is wrong, it will be an effort to address it. As Ben Locwin explained in his BioProcess International article, entitled, Quality Risk Assessment and Management Strategies for Biopharmaceutical Companies:

Once we have assessed risks and determined a process that includes options to resolve and manage those risks whenever appropriate, then we can decide the level of resources with which to prioritize them. There always will be latent risks: those that we understand are there but that we cannot chase forever. But we need to make sure we have classified them correctly. With a good understanding of each of these, we are in a better position to speak about the quality of our businesses.

William C. Athanas, a partner in Holland and Knight, in an article in Industry Week entitled, Rethinking FCPA Compliance Strategies in a New Era of Enforcement, posited that companies assume that FCPA violations follow a bell curve in which most employees are responsible for most of the violations. However, Athanas believed that the distribution pattern more closely follows a hockey-stick distribution, where virtually all violations are committed by just a few people. Athanas concluded by noting that is this limited group of employees, or what he terms the “shaft of the hockey-stick,” to which a company should devote the majority of its compliance resources. With a proper risk assessment, a company can then focus its compliance efforts such as intensive training sessions or detailed analysis of key financial transactions involving those employees with the greatest means and motive to commit a violation.

The 2023 ECCP provided the following:

Risk Management Process—What methodology has the company used to identify, analyze, and address the particular risks it faces? What information or metrics has the company collected and used to help detect the type of misconduct in question? How have the information or metrics informed the company’s compliance program?

Updates and Revisions—Is the risk assessment current and subject to periodic review? Is the periodic review limited to a “snapshot” in time or based upon continuous access to operational data and information across functions? Has the periodic review led to updates in policies, procedures, and controls? Do these updates account for risks discovered through misconduct or other problems with the compliance program?

In the Treasury Department’s 2019 Framework for OFAC Compliance Commitments (OFAC Framework), the provided greater clarity by stating in the section entitled, Risk Assessments, the following:

II. The organization has developed a methodology to identify, analyze, and address the particular risks it identifies. As appropriate, the risk assessment will be updated to account for the conduct and root causes of any apparent violations or systemic deficiencies identified by the organization during the routine course of business, for example, through a testing or audit function.

A way to evaluate risks as determined by the company’s risk assessment is through a risk matrix. Once risks are identified, they are then rated according to their significance and likelihood of occurring, and then plotted on a heat map to determine their priority. The most significant risks with the greatest likelihood of occurring are deemed the priority risks, which become the focus of your remedial efforts or for continuous auditing. A variety of solutions and tools can be used to manage these risks going forward, but the key step is to evaluate and rate these risks. All your actions should flow from the risk ranking.

There are several ways to look at ‘Likelihood’ factors. An Event can be highly likely if it is expected to occur. An Event can be likely with a strong possibility than an event will occur Event may occur at some point, even if there is no history to support it. It can be possible and there is sufficient historical incidence to support it. Finally, an Event can be unlikely and not expected, with only a slight possibility that it may occur. Responses to likelihood factors to consider include the existence of controls, written policies and procedures designed to mitigate risk capable of leadership to recognize and prevent a compliance breakdown; compliance failures or near misses; and training and awareness programs.

The priority rating is the likelihood rating and ratings that reflect the significance of particular risk universe. It is not a measure of compliance effectiveness or to compare efforts, controls or programs against peer groups.

The most significant risks with the greatest likelihood of occurring are deemed to be the priority risks. These become the focus of your most significant risk management efforts, couple with audit and monitoring going forward. A variety of tools can be used to continuously monitoring risk going forward. Consider providing employees with substantive training to guard against the most significant risks coming to pass and to keep the key messages fresh and top of mind. It is important to create a risk control summary that succinctly documents the nature of the risk and the actions taken to mitigate it. Finally, let this risk assessment and evaluation inform your compliance program, rather than letting the compliance program inform the risk assessment.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program – Day 18 – Risk Assessments

One cannot really say enough about risk assessments in the context of anti-corruption programs. This is because every corporate compliance program should be based on a risk assessment, on an understanding of your organization’s business from a commercial perspective, on how your organization has identified, assessed, and defined its risk profile, and, finally, on the degree to which the program devotes appropriate scrutiny and resources to this range of risks. The 2023 ECCP added a new emphasis on the cadence of Risk Assessments, mandating that risk assessments should be done not less than annually, but in reality, they should be done each time your risk changes. Over the past couple of years, every company’s risks have changed from going to Work From Home to Return to the Office to the Hybrid Work environments of 2024. What about geopolitical issues, the supply chain, or even potential compliance risks in the 2024 election cycle? Have you assessed each of these new paradigms for risks from a compliance perspective?

There are a number of ways you can slice and dice your basic inquiry. As with almost all FCPA compliance, it is important that your protocol be well thought out. If you use one, some, or all of the above as your basic inquiries for your risk analysis, it should be acceptable as your starting point.

Three key takeaways:

1. Since at least 1999, the DOJ has pointed to the risk assessment as the start of an effective compliance program.

2. The DOJ will now consider both your risk assessment methodology for identifying risks and the gathered evidence.

3. You should base your compliance program on your risk assessment.

For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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Risk Assessments

One cannot really say enough about risk assessments in the context of anti-corruption programs. This is because every corporate compliance program should be based on a risk assessment, on an understanding of your organization’s business from the commercial perspective, on how your organization has identified, assessed, and defined its risk profile and, finally, on the degree to which the program devotes appropriate scrutiny and resources to this range of risks. The 2023 ECCP added a new emphasis on the cadence of Risk Assessments, mandating that risk assessments should be done not less than annually, but in reality it should be done each time your risk changes. Over the past couple of years, every company’s risks changed in going to Work From Home to Return to the Office to the Hybrid Work environments of 2024. What about geopolitical issues, supply chain or even potential compliance risks in the 2024 election cycle. Have you assessed each of these new paradigms for risks from the compliance perspective?

As far back as 1999, in the Metcalf & Eddy enforcement action, the DOJ has said that risk assessments that measure the likelihood and severity of possible FCPA violations should direct your resources to manage these risks. The 2012 FCPA Guidance stated it succinctly when it said, “Assessment of risk is fundamental to developing a strong compliance program and is another factor DOJ and SEC evaluate when assessing a company’s compliance program.

Having made clear what was risks needed to be assessed, the 2023 ECCP was focused on the methodology used in the risk assess process. It stated:

Risk Management Process—What methodology has the company used to identify, analyze, and address the particular risks it faces? What information or metrics has the company collected and used to help detect the type of misconduct in question? How have the information or metrics informed the company’s compliance program?

Risk-Tailored Resource Allocation—Does the company devote a disproportionate amount of time to policing low-risk areas instead of high-risk areas, such as questionable payments to third-party consultants, suspicious trading activity, or excessive discounts to resellers and distributors? Does the company give greater scrutiny, as warranted, to high-risk transactions (for instance, a large-dollar contract with a government agency in a high-risk country) than more modest and routine hospitality and entertainment?

Updates and Revisions—Is the risk assessment current and subject to periodic review? Is the periodic review limited to a “snapshot” in time or based upon continuous access to operational data and information across functions? Has the periodic review led to updates in policies, procedures, and controls? Do these updates account for risks discovered through misconduct or other problems with the compliance program?

Rick Messick, in his article, entitled, Corruption Risk Assessments: Am I Missing Something?, laid out the four steps of a risk assessment as follows:

First, all conceivable forms of corruption to which the organization, the activity, the sector, or the project might be exposed is catalogued. Second, an estimate of how likely it is that each of the possible forms of corruption will occur is prepared and third an estimate of the harm that will result if each occurrence is developed. The fourth step combines the chances of occurrence with the probability of its impact to produce a list of risks by priority.

What should you assess? In 2011, the DOJ concluded three FCPA enforcement actions which specified factors that a company should review when making a risk assessment. The three enforcement actions, involving Alcatel-Lucent S.A., Maxwell Technologies Inc. and Tyson Foods Inc., all had common areas that the DOJ indicated were compliance risk areas which should be evaluated for a minimum best practices compliance program. The Alcatel-Lucent and Maxwell Technologies Deferred Prosecution Agreements (DPAs) listed seven areas of risk to be assessed, which are still relevant today:

1. Where your company does business;

2. Geography-where does your Company do business;

3. Interaction with types and levels of governments;

4. Industrial sector of operations;

5. Involvement with joint ventures;

6. Licenses and permits in operations; and

7. Degree of government oversight.

The 2020 FCPA Resource Guide, 2nd edition, laid out the following approach, “Factors to consider, for instance, include risks presented by: the country and industry sector, the business opportunity, potential business partners, level of involvement with governments, amount of government regulation and oversight, and exposure to customs and immigration in conducting business affairs. When assessing a company’s compliance program, DOJ and SEC take into account whether and to what degree a company analyzes and addresses the particular risks it faces.”

Another approach, as detailed by David Lawler in his book Frequently Asked Questions in Anti-Bribery and Corruption, is to break the risk areas into the following categories: 1) company risk, 2) country risk, 3) sector risk, 4) transaction risk, and 5) business partnership risk. He further detailed these categories as follows:

Company risk. Lawler believes this is “only to be likely to be relevant when assessing a number of different companies—either when managing a portfolio of companies from the perspective of a head office of a conglomerate or private equity house.” High risk companies involve some of the following characteristics:

• Private companies with a close shareholder group;

• Large, diverse and complex groups with a decentralized management structure;

• An autocratic top management;

• A previous history of compliance issues; and/or

• Poor marketplace perception

Country risk. This area involves countries which have a high reported level or perception of corruption, have failed to enact effective anti-corruption legislation and have a failure to be transparent in procurement and investment policies. The Transparency International Corruption Perceptions Index (TI-CPI) can be a good starting point. Other indices you might consider are the Worldwide Governance Indicators and the Global Integrity index.

Sector risk. These involve areas that require a significant amount of government licensing or permitting to do business in a country. It includes the usual suspects of:

• Extractive industries;

• Oil and gas services;

• Large scale infrastructure areas;

• Telecoms;

• Pharmaceutical, medical device and healthcare; and/or

• Financial services

Transaction risk. Lawler says this risk “first and foremost identifies and analyses the financial aspects of a payment or deal. This means that it is necessary to think about where your money is ending up.” Indicia of transaction risk include:

• High reward projects;

• Involves many contractor or other third-party intermediaries; and/or

• Do not appear to have a clear legitimate object

Business partnership risk. This prong recognizes that certain manners of doing business present more corruption risk than others and may include:

• Use of third-party representatives in transactions with foreign government officials;

• A number of consortium partners or joint ventures partners; and/or

• Relationships with politically exposed persons (PEPs)

There are a number of ways you can slice and dice your basic risk assessment inquiry. As with almost all FCPA compliance, it is important that your protocol be well thought out. If you use one, some or all of the above as your basic inquiries for your risk analysis, it should be acceptable for your starting point.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 10 – Leadership’s Conduct at The Top

The 2022 Monaco Memo emphasized the basic point that the key to every company is culture. The bottom line is that corporate culture matters, and corporate culture that fails to hold individuals accountable or fails to invest in compliance—or worse, that thumbs its nose at compliance—leads to bad results.

To assist companies in understanding this requirement, the 2023 ECCP sets out inquiries demonstrating that DOJ requirements are more than simply the ubiquitous “tone-at-the-top,” as they focus on the conduct of senior management. The DOJ wants to see a company’s senior leadership actually doing compliance. The DOJ asks if company leadership has, through their words and concrete actions, brought the right message of doing business ethically and in compliance to the organization. How does senior management model its behavior based on a company’s values and finally, how is such conduct monitored in an organization?

Three key takeaways:

1. Senior management must actually do compliance—not simply talk the talk of compliance but also walk the walk.

2. The DOJ is now actively assessing corporate culture during investigations.

3. Your CEO is a Compliance Ambassador.