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Upping Your Game

Upping Your Game: Episode 9 – Leveraging Chatbots for Enhanced Compliance Efficiency

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs going forward. Hui Chen challenged compliance professionals with the statement, “It’s time to up your game.”

This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge. We will discuss how compliance professionals can ‘Up Their Game’ by utilizing currently existing Generative AI (GenAI) tools to significantly improve their compliance programs. As compliance professionals, it is critical to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

In this episode, Tom and Nick discuss the rising use of chatbots in corporate compliance programs. They explore how chatbots can serve as a powerful tool for addressing policies, procedures, and FAQs, thereby increasing efficiency and reducing the burden on compliance departments. The conversation explores the benefits of chatbots, including improved data collection, enhanced consistency, and democratized access to information. They also discuss practical strategies for implementing chatbots, including focusing on specific use cases, maintaining human oversight, rigorous testing, and continuous improvement. Real-world examples from both large corporations and smaller entities illustrate the practical applications and significant advantages of adopting chatbot technology in compliance operations.

Key highlights:

  • Implementing Chatbots for Internal Use
  • Benefits and Challenges of Chatbots
  • Building Effective Chatbots
  • Meeting Employees Where They Are
  • Ethico’s Approach to Chatbots

Resources:

Upping Your Game-How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico

Tom Fox

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Upping Your Game

Upping Your Game – Leveraging Behavioral Analytics in Compliance: A Proactive Approach

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs going forward. Hui Chen challenged compliance professionals with the statement, “It’s time to up your game.”

This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge. We will discuss how compliance professionals can ‘Up Their Game’ by utilizing currently existing Generative AI (GenAI) tools to enhance their compliance programs significantly. As compliance professionals, it is crucial to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

Tom Fox and Nick Gallo explore the role of behavioral analytics in transforming cultural assessments and compliance programs. They discuss how AI and data analytics can help compliance officers transition from a reactive to a proactive approach, thereby enhancing decision-making and promoting positive behavior within organizations. The conversation covers the importance of continuously assessing culture, the challenges of measuring it, and the necessity of thinking in bets—much like a skilled poker player. Tune in to learn how to make smarter, more agile decisions in the compliance realm, and stay ahead of potential issues before they escalate.

Key highlights:

  • Behavioral Analytics in Compliance
  • The Importance of Measuring Culture
  • Evolution of Data Analytics in Compliance
  • Strategies for Gathering Behavioral Data

Resources:

Upping Your Game-How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico

Tom Fox

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Facebook

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LinkedIn

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Upping Your Game

Upping Your Game – The Future of Compliance Education: Leveraging AI for Targeted Training

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs going forward. Hui Chen challenged compliance professionals with “it’s time to up your game.”

This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge. They will discuss how compliance professionals can ‘Up Their Game’ by utilizing currently existing Generative AI (GenAI) tools to improve their compliance programs significantly. As compliance professionals, it is critical to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

In this episode of Upping Your Game, Tom and Nick discuss the transformative potential of AI in compliance education. They explore how traditional compliance training methods with PowerPoints and annual tests are being surpassed by more dynamic, targeted approaches. Emphasizing the importance of delivering relevant messages to the right audience at the right time, they discuss how AI can integrate various training strategies and data-driven insights to enhance compliance. By tailoring content for specific roles and using crowd-sourced intelligence and accurate input data, compliance education can become more effective and engaging. The conversation highlights the importance of reducing organizational volatility by employing more targeted, frequent, and engaging training methods.

Key highlights:

  • Evolution of Compliance Training
  • The Role of AI in Compliance Education
  • Targeted Training and Its Benefits
  • Crowdsourcing and Input for Effective Training
  • Reducing Volatility Through Compliance Education

Resources:

Upping Your Game-How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico

Tom Fox

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Facebook

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Upping Your Game

Upping Your Game – Continuous Monitoring with AI

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs going forward. Hui Chen challenged compliance professionals with the message, “It’s time to up your game.”

This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge. We will discuss how compliance professionals can ‘Up Their Game’ by utilizing currently existing Generative AI (GenAI) tools to significantly enhance their compliance programs. As compliance professionals, it is critical to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

In this episode, hosts Tom Fox and Nick Gallo dive into the revolutionary potential of AI in continuous monitoring within compliance programs. They discuss how AI can provide real-time data insights, facilitate course corrections, and meet regulatory expectations.

The conversation explores the practical applications of AI tools, the importance of a proactive and open mindset, and the game-changing impact these technologies can have across various business functions, including mergers and acquisitions (M&A) and internal control reviews. They also highlight valuable case studies, such as Citibank’s anti-money laundering tool and Budweiser’s pre-pandemic data analytics program, underscoring the broad utility and transformative power of AI in modern business practices.

Key highlights:

  • The Promise of AI in Continuous Monitoring
  • Regulatory Expectations and AI
  • Practical Applications of AI in Compliance
  • Case Studies: AI in Action
  • AI Governance and Best Practices

Resources:

Upping Your Game- How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico

For an Ethico White Paper on this topic, click here.

Tom Fox

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Upping Your Game

Upping Your Game – Harnessing AI to Revolutionize Third-Party Risk Management

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs going forward. Hui Chen challenged compliance professionals with the statement, “It’s time to up your game.”

This podcast series, sponsored by Ethico and co-hosted by Ethico co-CEO Nick Gallo, aims to meet Hui Chen’s challenge for compliance professionals. We will discuss how compliance professionals can ‘Up Their Game’ by utilizing currently existing Generative AI (GenAI) tools to significantly enhance their compliance programs. As compliance professionals, it is crucial to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

In this episode, Tom and Nick delve into the transformative potential of AI in mitigating third-party compliance risks. They discuss the inherent limitations of traditional compliance methods, which are often reactive and manual. The conversation highlights how AI can streamline processes, minimize false positives, and boost efficiency by offering real-time monitoring and data analysis. They also highlight the broader business value of AI, which can expedite onboarding, enhance risk identification, and ultimately drive greater return on investment (ROI). They conclude that the importance of investing in AI training for compliance teams lies in staying ahead of the curve and maximizing the benefits of these emerging technologies.

Key highlights:

  • Challenges in Third-Party Risk Management
  • AI as a Game Changer
  • Types of Third-Party Risks
  • Business Value of AI in Compliance
  • Innovations and Tools in AI
  • Practical Applications and Examples

Resources:

Upping Your Game-How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico

Tom Fox

Instagram

Facebook

YouTube

Twitter

LinkedIn

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Upping Your Game

Upping Your Game: Episode 3 – Embedded Compliance: From Gatekeeper to Business Enabler

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs. Hui Chen challenged compliance professionals with “it’s time to up your game.”

This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge for compliance professionals. We will discuss how compliance professionals can ‘Up Their Game’ using currently existing Generative AI (GenAI) tools to dramatically improve compliance programs. As compliance professionals, it is critical to recognize that this moment is not merely about incremental improvements but elevating our profession to a new level of effectiveness, efficiency, and organizational value.

In today’s ‘Upping Your Game’ episode, Nick and Tom discuss the Holy Grail of Compliance. Embedding Compliance. We dive into the concept of embedded compliance, where compliance is integrated into everyday business operations using advanced technologies like AI. They discuss how embedding compliance can drive quality and efficiency, drawing parallels from manufacturing safety norms. The conversation includes a detailed examination of how AI can help compliance professionals by providing real-time insights and streamlining processes, thereby highlighting the importance of viewing compliance not as an isolated task but as an integral part of business operations. Use cases and practical examples, such as those from the private equity sector and companies like Uber, further illustrate the potential of this approach to enhance business performance and ROI. The episode concludes with a compelling argument for positioning compliance as a blueprint for better business, emphasizing the need for constant advocacy and application of innovative technologies.

Key highlights:

  • Strategic and Operational Benefits
  • The Compliance Professional’s Role in Embedded Compliance
  • Lessons Learned
  • Practical Takeaways

Resources:

Upping Your Game- How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico

Ethico Workshop on EV Workshop: Calculate, Track & Articulate Return on Integrity (ROI). For registration and Information, click here.

Tom Fox

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Upping Your Game

Upping Your Game: Episode 2 – From Reactive to Predictive: How AI is Rewriting the Compliance Playbook

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs. Hui Chen challenged compliance professionals with “It’s time to up your game.” This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge for compliance professionals. We will discuss how compliance professionals can ‘Up Their Game’ using currently existing Generative AI (GenAI) tools to improve compliance programs dramatically. As compliance professionals, it is critical to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

In today’s ‘Upping Your Game’ episode, Nick and Tom discuss moving from reactive to predictive compliance. They discuss how artificial intelligence revolutionizes compliance by shifting from reactive measures to predictive analytics. They highlight how regulatory bodies like the SEC and DOJ have led the charge in data analytics, emphasizing the importance of having access to data silos. Nick shares his experiences and stresses the need for compliance officers to integrate predictive models into business operations. They also explore the iterative process of refining these models and the significance of speaking the language of business to achieve better compliance outcomes and business impacts. The episode concludes with practical advice for compliance officers seeking to educate themselves and effectively pitch their initiatives to executives.

Key highlights:

  • The Regulatory Wake-Up Call
  • The Power of Predictive Analytics
  • Key Lessons for Compliance Professionals
  • The Iterative Approach
  • Meeting with the CEO

Resources:

Upping Your Game: How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico Workshop on EV Workshop: Calculate, Track & Articulate Return on Integrity (ROI). For registration and information, click here.

Ethico

Tom Fox

Instagram

Facebook

YouTube

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LinkedIn

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Upping Your Game

Upping Your Game: Episode 1 – Meeting Hui Chen’s Challenge

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs going forward. Hui Chen challenged compliance professionals with “It’s time to up your game.”

This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge for compliance professionals. We will discuss how compliance professionals can ‘Up Their Game’ using currently existing Generative AI (GenAI) tools to improve compliance programs dramatically. As compliance professionals, it is critical to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

In the inaugural episode of ‘Upping Your Game,’ co-hosts Tom Fox and Nick Gallo, co-CEO at Ethical, discuss the future of compliance and risk management. They explore the need for compliance professionals to evolve by integrating AI and focusing on creating business value. The conversation covers the importance of the user experience (UX), the employee and third-party experience (CX), and the shift towards a proactive and predictive compliance program. Real-world examples, such as Citibank’s use of AI for compliance, illustrate how technology can enhance compliance programs. The episode emphasizes the crucial role of compliance in risk management and the potential for professionals to elevate their impact within organizations.

Key highlights:

  • The Spark Behind ‘Upping Your Game’
  • The Role of AI in Compliance
  • Evolving Compliance to Business Value
  • The Human Experience in Compliance
  • Risk Management and Future Outlook

Resources:

Upping Your Game: How Compliance and Risk Management Move to 2030 on Amazon.com

Nick Gallo on LinkedIn

Ethico

Check out the Ethico White Paper on the Introduction to Upping Your Game, click here.

Tom Fox

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Fox on Podcasting

Fox on Podcasting – Celebrating Excellence in Podcasting in the Domestic Arena

Join Tom Fox as he explores the world of podcasting, and get ready to be inspired to start your podcast. Today, we begin a three-part series on honoring excellence in podcasting and the Agora Awards. In this second episode celebrating the Compliance Podcast Network Agora Awards, host Nick Gallo introduces four guests and hosts of their own podcasts: Mike Volkov, Matt Kelly, Mike DeBernardis, and Karen Woody.

In this episode, we stress the importance of being listenable and engaging rather than rigidly adhering to a set script when discussing compliance issues. Reflecting on experiences from 14 to 15 years ago, it’s clear that a heavily scripted approach can fall short. All our guests agree that a more conversational format resonates better with audiences. We focus on meaningful dialogues, keep episodes concise, typically around 20 minutes, and highlight the value of slowing down and prioritizing listener engagement over extensive, pre-planned talking points.

Key highlights:

  • Engaging Podcasting
  • Evolution with Compliance Into the Weeds
  • Building a Good Conversation
  • Podcast Length and Ambitions

Resources:

Matt Kelly

Compliance into the Weeds

Everything Compliance

Karen Woody

The Woody Report

Classroom Insiders

Succession-the Final Season

Everything Compliance

Mike DeBernardis

All Things Investigation

Mike Volkov

Corruption, Crime and Compliance

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Everything Compliance - Shout Outs and Rants

Shout Outs and Rants – Episode 141

Welcome to the only roundtable podcast in compliance as we celebrate our second century of shows. In this episode, we take up a potpourri of topics. We have the quartet of Matt Kelly Jonathan Armstrong, Jonathan Marks, and Karen Moore; all hosted by Tom Fox.

  1. Matt Kelly shouts out to Michaela DePrince for a life well lived.
  2. Karen Moore shouts out to Nick Gallo and asks all to keep him in their thoughts and prayers for a speedy recovery.
  3. Karen Woody shouts out to pop culture and the great show on Apple TV Slow Horses.
  4. Jonathan Marks shouts out to eBay for providing authenticator services and briefs us on the Keeper Test.
  5. Tom Fox shouts out to Los Angeles Dodger Shohei Ohtani for having one of the greatest single seasons in MLB by a hitter.

The members of the Everything Compliance are:

The host and producer, rantor (and sometime panelist) of Everything Compliance is Tom Fox the Voice of Compliance. He can be reached at tfox@tfoxlaw.com. Everything Compliance is a part of the award-winning Compliance Podcast Network.