In this episode of The Ethics Experts, Nick welcomes Sue Gainor. Sue Gainor is a principal at Grey Point Consulting, LLC, a boutique trade compliance and contracts management consulting practice. Sue provides clients in the aerospace and defense sector with expert advice on the global trade controls regulatory and policy environment; assesses and provides recommendations on corporate compliance, its infrastructure and operations; and engages with key policy makers and regulators to foster business-enabling results.
Day: October 9, 2023
In this inaugural episode of Riskology by Infortal, hosts Chris Mason, Candice Tal and Dr. Ian Oxnevad discuss their approach to the podcast, and share a glimpse into the diverse range of topics they will be delving into. Riskology blends business, geopolitics, and intelligence to demystify the 21st century economic world and explore how geopolitical risk directly impacts your bottom line.
Infortal Worldwide is a global risk management and investigations firm that specializes in helping businesses navigate complex risk landscapes. The company’s focus extends to various areas, including economics, politics, and geopolitical risk. By delving into these interconnected realms, Infortal Worldwide aims to provide clients with comprehensive insights that empower them to make informed decisions, especially in critical areas such as mergers and acquisitions, private equity investments, and other strategic moves.
You’ll hear Candice, Chris and Ian discuss:
- Infortal Worldwide is a global risk management and investigations firm with a strong 38-year track record. The firm operates in 160 countries around the world, serving a diverse range of industry sectors, with a primary focus on large companies, upper-middle-market entities, and large-cap corporations.
- In addition to geopolitical risk, Infortal specializes in providing solutions to real-world problems faced by clients. Their expertise encompasses issues such as sanctions risk, potential violations of the Foreign Corrupt Practices Act (FCPA), identifying bad actors, and addressing reputational damage that can expose companies to significant risks.
- Infortal helps companies mitigate global risk exposures, such as financial losses, reputational damage, and legal liability. They provide a comprehensive risk management solution with tools and services to identify, assess, and manage risks.
- The risk environment encompasses micro risks at the individual and business level, as well as macro risks at the country and regional level. The focus is on understanding immediate risk exposure from individuals and businesses, up to broader country-level and regional risks.
- Infortal recognized the significant challenges that companies face when engaging with international partners, suppliers, and stakeholders. The company aims to address the gap in discussions around geopolitical risk and provide education on the multifaceted challenges that businesses face today.
- Larger companies often face challenges in disseminating key information about geopolitical risks effectively. Information tends to become siloed within risk teams, making it difficult for decision-makers to access and act upon relevant intelligence. To unlock the power of geopolitical risk analysis, it is necessary to break down information silos and ensure that critical insights reach key decision-makers.
- Geopolitical risk analysis is more than just identifying potential problems and challenges. When information flows effectively within an organization, companies can use geopolitical risk analysis to uncover opportunities. This proactive approach allows organizations to strategically navigate the business landscape, positioning themselves advantageously against competitors in the event of unforeseen challenges.
- The current geopolitical risk landscape indicates a change in the dynamics of globalization. While globalization is a real and ongoing phenomenon, the traditional framework and relationships that defined it in the past have been significantly disrupted. Key geopolitical players, such as Russia, China, India, and the European Union, are reshaping the global economic landscape, and this transformation presents both challenges and opportunities.
- While globalization is currently facing challenges and uncertainties, it is also a critical juncture with many opportunities. Strategic countries such as India and Turkey, as well as those straddling various global dynamics, will play a pivotal role in shaping the future. The US, with its strong fundamentals and economic influence, remains a major player in determining the course of global developments.
KEY QUOTES
“The area that we specialize in, in addition to geopolitical risk, is finding solutions to real world problems that our clients face. And that could be anything from sanctions risk, to potential FCPA violations, to finding bad actors [and] con artists, to businesses that are operating with reputational damage and create exposures for the companies that they work with.” – Candice Tal
“And that’s the issue or the challenge of key information getting siloed within organizations. … It’s sometimes hard for all of the right information to come from the risk teams and end up in the right circles within the organization so that the key decision makers can actually act on the information and the intelligence that’s there. In the case of geopolitical risk, what we’re finding is that information is not making its way to the right individuals within the organizations.” – Chris Mason
“If you look at the geopolitical risk landscape today, it can be really summed up as: globalization ain’t what it used to be. And what that really means is that if there’s geopolitical stability and stability within major countries, then the global economy is going to work very well. But because of a number of issues that have happened over the past few years, some of it relates to COVID, some of it relates to just the fact that it’s not a unipolar system anymore. But what that means is that this is not the Cold War, this is not the post Cold War era in which we had peace and prosperity and the spreading of liberal democracy. If you sum all that up, we’re actually going in reverse.” – Ian Oxnevad
Resources
Candice Tal on LinkedIn | Twitter
Ian Oxnevad on LinkedIn
Chris Mason on LinkedIn
California’s data privacy regulations, primarily embodied in the California Consumer Privacy Act (CCPA) and its extension through the California Privacy Rights Act (CPRA), constitute a pioneering and influential framework. These regulations, effective from 2018 and further strengthened in 2020, set a standard for data protection not only within the state but also across the national and global economy. In this episode of Corruption, Crime and Compliance, Michael Volkov explores the nuances of the CCPA and CPRA, and the evolving data privacy landscape.
You’ll hear Michael talk about:
- The lack of a federal data privacy law in the United States has led to a complex patchwork of state laws. Businesses are faced with the challenge of navigating these varied regulations, which contributes to compliance complexities.
- California, through the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), is a leader in data privacy regulation in the United States, with implications for both the national and global economy. The CPRA, enacted in 2020, establishes the California Privacy Protection Agency (CPPA) to enforce the law robustly.
- The CPRA introduces critical changes, including:
- Protection of employee and business-to-business personal information, which is now subject to the same privacy protections as consumer personal information.
- Enhanced consumer rights, such as the right to access, delete, and correct their personal information, and the right to opt out of the sale of their personal information.
- Companies are now obligated to implement reasonable security precautions and undergo annual cybersecurity audits and risk assessments.
- In addition to California, other states such as Virginia, Colorado, Utah, Iowa, and Connecticut have also enacted data privacy laws that echo the GDPR. Businesses must stay up-to-date on evolving compliance requirements and adapt their systems accordingly.
- Compliance issues comprise risk assessments, impact assessments, adherence to data breach requirements, and compliance with notification standards. Companies are developing systems based on the most stringent set of laws to guarantee compliance.
KEY QUOTES
“We have a patchwork of laws that apply in the United States. Unfortunately, we continue to suffer from the absence of a federal data privacy and breach notification law. Congress has tried for years to broker a deal here, but it has never been able to overcome strong lobbying forces. Whether it’s high tech trial lawyers, law enforcement, or other gadflies, the public continues to suffer.” – Michael Volkov
“Many commentators have suggested that California’s data privacy laws and regulations are starting to look closer and closer to the EU’s GDPR regime.” – Michael Volkov
“To me, we’re getting into a more strict regulation. We already have, under the California Consumer Privacy Act, a requirement to have on your website: an ‘opt out’ in terms of any information that you may provide to a website, that it can’t be used by the entity for sharing or selling or whatever consumer products purposes. So keep tabs on the California events.” – Michael Volkov
Resources
Albemarle Corporation (Albemarle) recently agreed to pay more than $218 million to resolve investigations by the U.S. Department of Justice (DOJ) and the Securities and Exchange Commission (SEC) into violations of the Foreign Corrupt Practices Act (FCPA) stemming from Albemarle’s participation in corrupt schemes to pay bribes to government officials in multiple foreign countries. We have explored in some detail the DOJ Non-Prosecution Agreement (NPA). Today, I wanted to consider specifically some of the company’s failures, which were detailed in the SEC Administrative Order (Order).
Corporate Structure
At the time of the violations, Albemarle had three business units “corresponding to its primary product markets: catalysts (which contained the Refining Solutions business), lithium, and bromine. The Refining Solutions business developed and sold catalysts to oil refineries through sales offices and intermediaries around the world. The President of the Refining Solutions GBU reported directly to Albemarle’s Chief Executive Officer. Albemarle centrally coordinated its compliance, legal, finance, contracting, and internal audit functions.”
The Refining Solutions business was further broken down into four operating units. It included “Albemarle Catalysts Company B.V. in the Netherlands (“Albemarle Netherlands”); Albemarle Singapore Pte. Ltd in Singapore (“Albemarle Singapore”); Albemarle Chemicals (Shanghai) Co. Ltd. in China (“Albemarle China”); and Albemarle Middle East FZE in the UAE (“Albemarle Middle East”) (each, an “Albemarle Subsidiary,” and together, the “Albemarle Subsidiaries”). Albemarle also used sales agents to sell refinery catalysts in Vietnam, India, Indonesia, China, and the UAE.” A most exciting nugget detained in the Order revealed that “the sales agents in Indonesia and China were also retained as distributors.”
Finally, the Company “exercised control over the sales activities of the Albemarle Subsidiaries, which acted as agents for Albemarle when retaining agents to sell catalysts globally. Albemarle officers served on the Albemarle Subsidiaries’ boards of directors and held signatory authority over bank accounts at local branches of both U.S. and non-U.S. banks, used to pay sales intermediaries in the relevant countries. Albemarle sold refinery catalysts globally through agents and distributors approved by Albemarle sales, business, legal, compliance, and finance personnel and management.”
Internal Audit-Reporting Deficiencies
In perhaps the most damning phase of the Order, the SEC detailed how the Company’s internal audit function had raised the issue of insufficient controls multiple times, stating “Despite the known risks posed by Albemarle’s reliance on third-party sales agents and distributors in the sale of catalyst products to state-owned and -controlled oil refineries, Albemarle failed for many years to institute sufficient compliance systems and devise and maintain a sufficient system of internal accounting controls concerning the retention, payment, and oversight of these intermediaries.”
These included a series of internal audit reports in 2013, 2015, and 2016, all of which identified multiple gaps in Albemarle’s internal accounting controls with respect to the Refining Solutions business’s use of intermediaries. These reports set out a series of internal control deficiencies and failures, including that sales agents and distributors were paid:
- With incomplete due diligence,
- With a lack of executed contracts,
- With contracts that lacked required anti-corruption provisions;
- At not simply higher than market rates but at rates higher than those provided for by contract.
All of this was done in contravention of Albemarle’s policies and procedures.
Internal Audit-Recommendations
Yet, the internal audit did more than report deficiencies; it also made recommendations. As far back as 2013, the internal audit team recommended that Albemarle establish a comprehensive program specifically to manage and monitor the entire life cycle for intermediaries. The Order noted that “While Albemarle hired compliance personnel, reduced the number of sales agents and distributors without contracts, and implemented software to assist in third-party onboarding and contracting,” it failed to devise and maintain a sufficient system of internal accounting controls with respect to commission rates and deviations from contracted rates. In other words, even though there were internal controls in place, apparently, they could be overridden at will.
The Order concluded by noting, “As a result, sales personnel were able to increase agents’ commission rates in multiple countries – including Vietnam, India, China, and UAE – despite certain Albemarle personnel having knowledge of red flags indicating the agents would use a portion of the commission to make bribe payments to obtain contracts, influence tender specifications, or obtain nonpublic information concerning competitors’ bids.”
Internal Control Failures
The Order detailed a series of internal control failures by the Company across multiple business units in several different countries. The entire story paints a picture of a company that certainly did not have a culture of doing business ethically and in compliance.
In Vietnam, the Company “Agent was hired in 2012 at a 4.25 percent commission rate that Albemarle’s sales representative viewed as high for the region, and Albemarle approved an increase to Vietnam Agent’s commission to 6.5 percent in 2015 despite emails reflecting a high probability additional funds would be used to bribe Vietnamese government officials.” The Order went on to note, “Albemarle’s system of internal accounting controls was insufficient to prevent or detect these improper payments, which Albemarle Singapore falsely recorded as legitimate commissions in books and records that were consolidated into Albemarle’s financial statements.”
In India, multiple red flags emerged during Albemarle’s due diligence process. The India Agent claimed that its board of directors included two former senior India State-Owned Customer officials and Albemarle already had a sales agent in India. An Albemarle Subsidiary regional director alerted an Albemarle sales executive who was employed directly by Albemarle and based in the United States, of his understanding, based on a July 2009 call with an India Agent, that the agent would make corrupt payments to keep Albemarle in the bidding process. Additionally, “Albemarle increased India Agent’s commission in 2010 (via a backdated agreement) and again in 2012. A July 2014 email from an Albemarle Europe sales executive to India Agent described the commissions as “extremely high” and “far from any possible realistic justification.” Finally, “The agreement called for payment of a three percent commission to India Agent, a rate three times higher than that paid to Albemarle’s existing agent for India.”
In Indonesia, the Agent requested a commission increase expressly to fund bribes to Indonesia State-Owned Customer officials. Moreover, “Although Albemarle sales personnel declined to increase the commission and reportedly told Indonesia Agent that Albemarle did not conduct business via bribery, they did not report concerns to their supervisors, Legal, or Compliance personnel or take any steps to terminate the agency relationship. Instead, Albemarle made contractual commission payments and certain extra-contractual expense reimbursements to Indonesia Agent throughout 2013 in connection with a contract Indonesia State-Owned Customer awarded to Albemarle in April 2013. A portion of these funds was used to pay bribes. Albemarle’s system of internal accounting controls was insufficient to prevent or detect the improper payments made to and through Indonesia Agent, which Albemarle Singapore falsely recorded as legitimate commissions and business expenses in books and records that were consolidated into Albemarle’s financial statements.”
In China, although business unit employees knew of the proposed agent’s familial relationship with the relevant government official, they failed to report it internally. Then, the Company’s compliance department’s due diligence revealed that China Agent had no website and was authorized to do business only a few weeks before China Agent’s Principal first met with Albemarle personnel. Despite these red flags, Albemarle retained the China Agent. When an Albemarle business director questioned China Agent’s compensation as “high,” an Albemarle Netherlands business director replied that he anticipated large returns on the contract. In February 2014, Albemarle agreed to increase the China Agent’s commission if it obtained higher prices from the customer. In August 2016, Albemarle China further increased the commission rate.
Finally, in the UAE, the Company did not conduct due diligence on the agent until after the agent agreement had been executed. After this initial contract was executed, a second agent was also contracted for illicit purposes. The deal with the original Agent was amended in 2013 to increase its commission by one percent — the same amount the Agent agreed to pay to the second agent, “UAE Consultant.” The UAE Consultant provided no discernable services other than conveying confidential tender evaluations and competitors’ bids obtained from the refinery and the EPC firm. In addition to commissions that Albemarle paid to the agent, Albemarle paid the agent undefined “administrative charges” equal to ten percent of its invoices for customs clearance and other non-sales services.
The SEC Order lays out in greater detail how the Company’s internal controls were circumvented. It also detailed some of the specific language in emails, which cleared denoted coded language around the payment of bribes.
Join us tomorrow to review some of the key lessons learned.
The world of compliance investigations can be complex and challenging, requiring investigators to navigate through a maze of information and uncover hidden truths. In the podcast episode “The Adventure of Silver Blaze” on Adventures in Compliance, host Tom Fox explores the valuable investigative lessons that can be learned from Sherlock Holmes’ approach to solving mysteries. This episode focuses on the story of Silver Blaze, where Holmes uses his attention to detail, deductive reasoning, and pattern recognition skills to solve the case.
One of the key lessons highlighted in the episode is the importance of attention to detail. Holmes emphasizes the need to observe even the smallest details, as seemingly insignificant clues can provide crucial insights. Compliance investigators can apply this lesson by paying attention to every detail, no matter how trivial it may appear. By doing so, they can uncover hidden connections and gather valuable evidence.
Contextual analysis is another important factor in Sherlock Holmes’ investigative approach. Holmes examines the circumstances surrounding the crime and seeks to understand the broader context. He considers various factors, such as the behavior of people involved, the nature of the crime scene, and the motivation of the subjects. This lesson emphasizes the significance of understanding the context and building a comprehensive understanding of any case or investigation.
Deductive reasoning is a skill that Holmes is renowned for. He draws logical conclusions based on the available evidence and eliminates improbable scenarios. Compliance investigators can learn from this approach by using logical thinking to eliminate false leads and narrow down possibilities. By applying deductive reasoning, investigators can focus their efforts on the most relevant areas and make informed decisions.
Sherlock Holmes also emphasizes the value of disguised or unexpected evidence. In the story of Silver Blaze, Holmes notices the absence of expected evidence, such as the dog not barking, and deduces that a certain action was taken. This teaches investigators to look for the presence or absence of evidence that may be disguised or unexpected, as it can provide valuable insights.
Information gathering is a critical aspect of the investigative process, and Holmes emphasizes the importance of gathering information from various sources. He interacts with different characters, collects testimonies from multiple sources, and examines forensic evidence and documents. Compliance investigators can benefit from this lesson by gathering information from diverse sources to obtain a comprehensive understanding of the situation.
Pattern recognition is another skill that Holmes excels at. He is adept at recognizing patterns and connecting seemingly unrelated pieces of information. This ability allows him to identify the truth and solve the case. Investigators should develop pattern recognition skills to identify connections and associations that may lead to crucial breakthroughs. Data analytics can also play a role in pattern recognition, helping investigators find patterns in large amounts of data.
In addition to logical reasoning, Holmes also values intuition and creativity. He is open to unconventional ideas and thinks creatively to explore all possibilities. Compliance investigators can benefit from this lesson by being open-minded and thinking outside the box. Sometimes, unconventional or imaginative approaches uncover hidden insights and provide new perspectives.
Collaboration and consultation are also important aspects of Sherlock Holmes’ investigative approach. Holmes frequently collaborates with others, such as his trusted associate Dr. Watson, to exchange ideas and gain different perspectives. Investigators and compliance professionals can benefit from seeking advice or collaborating with colleagues to enhance their problem-solving skills and uncover new insights.
In conclusion, the episode “The Adventure of Silver Blaze” on Adventures in Compliance highlights the valuable investigative lessons that can be learned from Sherlock Holmes’ approach. Attention to detail, contextual analysis, deductive reasoning, information gathering, pattern recognition, intuition, creativity, collaboration, and consultation are all key factors that impact the effectiveness of applying Sherlock Holmes’ investigative lessons in compliance investigations. By incorporating these lessons into their investigative practices, compliance investigators can improve their ability to solve complex problems and uncover hidden truths.
Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News. All from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.
Stories we are following in today’s edition:
Where is compliance training headed? In the 2020 Update, the DOJ stated, “companies have invested in shorter, more targeted training sessions to enable employees to timely identify and raise issues to appropriate compliance, internal audit, or other risk management functions.” While this tactical solution has proven useful, I wanted to consider the broader compliance training themes that compliance professionals have learned over the past few years to gain insight into where compliance training may be headed. I sat down with Shawn Rogers, Senior Director, Global Ethics & Compliance at Stanley Black & Decker, Inc., to provide some thoughts on the veiled land of the future of compliance training.
Compliance training needs to get to the point where managers and leaders drive compliance training based on how they perceive the risks in their organizations. In other words, an awareness of risks can permeate the organization to such a degree that managers will be able to recognize when their employees need training and can call on the compliance function to provide custom training opportunities.
Three key takeaways:
- Business crises almost always begin with a culture failure.
- Focus your most detailed training on those employees who are truly high-risk.
- This is the “just-in-time” training model that provides training exactly when and where the employee needs the information.
For more information, check out The Compliance Handbook, 4th edition, here.
The Global Business Ethics Survey (GBES) conducted by the Ethics & Compliance Initiative (ECI) provides valuable insights into workplace ethics and compliance from the perspective of employees. Tom Fox recently had the opportunity to visit with ECI CEO Pat Harned on the 2023 GBES. This survey has become a reliable benchmark for organizations to compare their workplace culture with third-party research, allowing them to identify areas for improvement and address potential risks.
Over the past 30 years of GBES research, ECI has identified and proven that certain “outcome” metrics are indicative of the well-being of workplaces from an ethics & compliance perspective. In this, the largest and latest update to the GBES body of research, employees in 42 countries around the world told us that there is reason for concern. In Part 1 of a five-part blog post series on the 2023 GBES, Tom Fox and Pat Harned provide an overview of the GBES.
Pat Harned is a seasoned compliance professional committed to fostering ethical conduct in the business sector. As the CEO of ECI, Pat has a unique perspective on the global business ethics survey: insights into workplace ethics and compliance, shaped by her 16 years of involvement with the survey. She finds the recent survey results deeply troubling, pointing out several issues, such as high levels of employee pressure to compromise standards, increased misconduct, persistent retaliation, and a low percentage of employees reporting a strong ethical culture in their workplaces. Pat underscores the significance of a robust ethics and compliance program and is confident that the survey data can offer valuable benchmarks and recommendations for organizations aiming to enhance their programs. Join Tom Fox and Pat Harned as they delve deeper into this topic in the upcoming episode of the 2023 GBES podcast.
Key Highlights:
- Insights into Workplace Ethics and Compliance
- The Crucial Role of Diverse Respondents
- Alarming Workplace Ethics and Compliance Trends
Join us in Part 2, where we consider the findings of the observation of workplace misconduct.
Resources:
The Global Business Ethics Survey (GBES) conducted by the Ethics & Compliance Initiative (ECI) provides valuable insights into workplace ethics and compliance from the perspective of employees. I recently had the opportunity to visit with ECI CEO Pat Harned on the 2023 GBES. This survey has become a reliable benchmark for organizations to compare their workplace culture with third-party research, allowing them to identify areas for improvement and address potential risks.
Over the past 30 years of GBES research, ECI has identified and proven that certain “outcome” metrics are indicative of the well-being of workplaces from an ethics & compliance perspective. In this, the largest and latest update to the GBES body of research, employees in 42 countries around the world told us that there is reason for concern. In Part 1 of a five-part blog post series on the 2023 GBES, we provide an overview of the GBES.
The 2023 GBES reveals concerning trends that highlight the need for organizations to prioritize ethics and compliance. The GBES stated:
The following are the critical measures of “the state of ethics & compliance in the workplace”:
- Pressure in the workplace to compromise ethical standards;
- Observations of misconduct by employees as they go about their day-to-day work;
- The reporting of misconduct when observed;
- Any retaliation perceived by employees after they report misconduct and
- Strength of workplace culture from an ethics & compliance perspective.
These findings are particularly alarming, as they indicate that unless businesses change their approach to ethics and compliance, the situation is likely to worsen.
The GBES is a longitudinal cross-sectional study, meaning that it has been conducted over a long period, but the survey participants change with each iteration. This methodology ensures a diverse and representative sample, making the survey results highly reliable. By gathering input from employees, the GBES provides a comprehensive understanding of workplace culture and allows organizations to measure the impact of their ethics and compliance programs.
Pat Harned emphasized the importance of employee input in measuring the effectiveness of ethics and compliance programs. The GBES enables organizations to understand what employees are seeing and how they perceive the culture within the workplace. This information is crucial for organizations to make informed decisions and improve their ethics and compliance programs.
The GBES report offers valuable data and benchmarks for compliance professionals, regulators, and business leaders. It provides insights into key metrics that can help organizations assess the quality of their ethics and compliance programs. The report also highlights major risk areas identified by employees, allowing organizations to prioritize their efforts and address potential issues.
One of the key takeaways from the GBES is the importance of a high-quality ethics and compliance program. The report indicates that many organizations are not focusing enough on implementing effective programs that can make a difference. This insight is relevant to various stakeholders in the compliance community, including compliance professionals, regulators, and providers. The GBES report can help these stakeholders understand what a high-quality program looks like and identify areas for improvement.
The GBES report also offers suggestions for leaders to strengthen their ethical cultures and encourage more employee reporting. By understanding the factors that influence employees’ perceptions of ethics in the workplace, organizations can take proactive steps to create a positive and ethical work environment.
To access the 2023 GBES report and obtain more information about ECI, interested individuals can visit the organization’s website at www.ethics.org. The report provides a summary of the findings, while an interactive website allows users to explore the data in more detail.
Taken together, the main findings in this GBES clearly portend that businesses today face a higher risk of misconduct and loss of public trust than ever before. From the GBES:
- When employees say that they face pressure to compromise standards, they are more likely to observe misconduct. Pressure is at an all-time high.
- Employees are already working in environments where wrongdoing can occur. Misconduct is at an all-time high.
- While more employees are willing to report misconduct that they observe, the likelihood that they will experience retaliation is as high as ever. Retaliation has a silencing effect on an organization, and it occurs with alarming frequency.
- Most employees say that their workplace culture permits unethical conduct.
- Companies are not undertaking the most important effort that can reduce their risk for future problems, namely implementing a high-quality program.
Presently, business is one of the most trusted sectors among members of the public around the world. However, all current indications point to rampant risk for misconduct to occur. Should this take place, these organizations will not only lose the trust of their employees but that of consumers and stakeholders. Unless major changes occur, public trust in business can and will be lost.
In conclusion, the Global Business Ethics Survey provides valuable insights into workplace ethics and compliance. The latest report highlights concerning trends that organizations need to address to improve their ethics and compliance programs. By utilizing the data and benchmarks provided by the GBES, compliance professionals, regulators, and business leaders can make informed decisions and work towards creating a strong ethical culture in the workplace.
To access the 2023 GBES report and obtain more information about ECI, interested individuals can visit the organization’s website at www.ethics.org. The report provides a summary of the findings, while an interactive website allows users to explore the data in more detail.
Join us in Part 2, where we consider the findings of the observation of workplace misconduct.
For more information, check out the ECI podcast series with Pat Harned discussing the GBES here.