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Building a Stronger Culture of Compliance Through Targeted and Effective Training: Part 2-The Value of Targted Training

Welcome to a special 5 part blog post series on building a stronger culture of compliance through targeted and effective training, sponsored by Diligent. Over this series I will visit with Kunal Agrawal, Director of Customer Success at Diligent; Kevin McCoy, Customer Success Manager at Diligent; Jessica Czeczuga, a Principal Instructional Designer; Andrew Rincon, Global Accounts Management Advisor at Diligent; and David Greenberg, former CEO and Special Advisor at LRN and Director at International Seaways. Over this series, we will consider the importance of ongoing communications, the value of targeted training, training third-parties, and the role of the Board of Directors. In this Part 2, we consider the the value of targeted training with Kevin McCoy.

Navigating the complex world of international compliance requires a thorough understanding of regional regulations and a commitment to keeping your workforce informed and prepared. As a corporate compliance and ethics professional, it falls upon you to create robust training programs that cater to the specific needs of your organization across various regions. Improved engagement and effectiveness of compliance training have significant implications on both personal and professional levels, ensuring that employees understand their responsibilities and the consequences of non-compliance. This blog post will guide you through essential steps to enrich your training content, provide additional resources, and establish a successful learning culture within your organization.

Targeting training is not just a buzzword; it is a necessary step towards improving engagement and effectiveness in our compliance and ethics training programs. By understanding our audience’s needs, creating interactive content, and measuring our efforts’ impact, we can significantly improve our employees’ compliance knowledge and behavior. Let’s make a commitment to prioritize targeted training in our strategies and achieve the desired results.Here are the steps to get Improved engagement and effectiveness of compliance training.:

1. Analyze regional regulatory requirements.

2. Customize training content for specific regions.

3. Develop engaging micro-learning modules.

1. Analyze regional regulatory requirements. Compliance training can be an essential aspect of the corporate landscape, ensuring that all employees remain up-to-date on the latest regulations and company policies. However, these training programs can sometimes be perceived as bland and disconnected from the day-to-day activities of the workforce. This is why it is vital for organizations to analyze regional regulatory requirements and create targeted training that is engaging and relevant to their participants. By understanding the specific compliance concerns for each region, organizations can develop tailored content that effectively addresses the most pressing issues. This not only produces more meaningful training sessions, but also increases the likelihood of employees retaining and applying the acquired knowledge in their jobs. Kevin McCoy, noted the importance of tailoring compliance training to regional regulatory requirements. He recommended examining the distinct rules and guidelines for each area where the company operates and utilizing this information to create targeted learning initiatives. By continually monitoring and updating training materials to reflect the evolving regulatory landscape, companies can ensure their employees are equipped with the knowledge and tools necessary to navigate today’s complex business environment.

2. Customize training content for specific regions. Customizing compliance and ethics training content for specific regional requirements is a crucial factor in ensuring its effectiveness. This approach ensures that the material is relevant, precise, and engaging, leading to better retention and understanding among employees. Adapting the content to suit regional rules and regulations, customs, and culture ensures that employees are better equipped to navigate the challenges they face in their specific locations. Furthermore, it demonstrates the company’s commitment to being culturally sensitive and respecting the diverse perspectives of its global workforce. Ultimately, this targeted approach fosters a more ethical, culturally aware, and regulatory compliant workforce, lessening the likelihood of legal and ethical breaches.

McCoy focused on the importance of targeted training in the global business landscape, emphasizing you should create compliance and ethics training content that caters to different regional requirements as well as varied risk-based areas within a company. For instance, sales teams would require training around conflict of interest while manufacturing teams would need training on health and safety regulations. He discussed strategies such as animated videos tailored for specific regions and languages, using native speakers to ensure the content is culturally sensitive and accessible to a wider range of employees. By adapting the content to the specific needs of your employees you will foster a more comprehensive understanding of compliance and ethics across diverse global teams.

3. Develop engaging micro-learning modules. Developing engaging micro-learning modules is an essential step to create effective compliance and ethics training programs for employees. Micro-learning consists of short, easily digestible pieces of training content that employees can access and engage with at their own pace. Implementing micro-learning modules allows companies to address specific topics and target unique segments of their workforce, ensuring that employees receive relevant and timely information. This ultimately leads to increased employee engagement, improved retention of knowledge, and a greater overall impact on the company’s compliance program.

McCoy noted that engaging,  micro-learning modules can focus on such diverse topics such as conflict of interest, anti-bribery, and anti-corruption. These modules can also be culturally sensitive and translated into different languages using native speakers to ensure proper understanding and engagement for a global audience. Moreover, they tailor the content to target different risk-based areas in the company— sales teams may receive training on conflict of interest, whereas manufacturing teams might focus on health and safety. By providing offline training options in various formats such as PowerPoint presentations and PDFs, they further enhance accessibility and engagement.

For corporate compliance and ethics professionals, mastering the art of delivering engaging and effective training is crucial in fulfilling their obligations and safeguarding their organizations. The steps outlined by McCoy, ranging from regional adaptation and micro-learning to offline training formats and supplemental resources, provide a comprehensive blueprint for achieving the desired result. By adopting these strategies, you are laying the foundation for a solid compliance training program that not only keeps employees engaged but also actively contributes to upholding the organization’s ethical standards. It’s time to put these tips into action and experience the remarkable transformation in your compliance training initiative.

For more information go to http://diligent.com/compliancetraining.

To hear more from McCoy on the value of targeted training, click here.

Join us tomorrow where we consider the difficult subject of what is effective training.

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Daily Compliance News

Daily Compliance News: June 20, 2023 – The End of CVs Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance brings to you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News. All, from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

  • How Huawei got caught spying and lost a $200MM contract. (Bloomberg)
  • Why JPMorgan settled. (WSJ)
  • Whistleblowing for personal revenge backfires. (WSJ)
  • AI-death of the CV? (FT)
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Innovation in Compliance

Digital Commerce – Authentication and Access Management with Paul Trulove

 

In this rapidly evolving digital world, identity is at the heart of our personal and professional lives. On this week’s episode of Innovation In Compliance, Tom Fox and guest Paul Trulove, CEO of SecureAuth, explores the world of digital commerce, specifically delving into the realms of authentication and access management. Paul shares his insights on the evolution of the identity and access management space, the role of authentication in our daily lives, and the Zero Trust Initiative.

Paul Trulove is an expert in the identity and access management space, with an illustrious career spanning over 15 years. In his early career, he joined the startup SailPoint Technologies, where he helped the company evolve into a leading figure in identity governance and administration. Paul has seen and contributed to the changes within the industry up to this point where identity risk management has become a core element of our digital lives. Currently, as the CEO of SecureAuth, he oversees the company’s focus on authentication and access management.

You’ll hear Tom and Paul discuss:

  • Paul describes what authentication and access management entails and how it impacts our daily digital interactions.
  • SecureAuth is revolutionizing the authentication landscape, focusing on passwordless authentication and multi factor authentication to enhance security and reduce friction for end-users.
  • Continuous authentication is a new approach that significantly reduces the friction that a user experiences during authentication and offers varied authentication methods based on the level of risk.
  • Tom and Paul discuss the Zero Trust Initiative. This paradigm shift in security is based on the principle of trusting no one and verifying everyone, which has led to identity and access management becoming central to a zero-trust mindset.
  • Next generation authentication will lean heavily towards the principles of zero trust, passwordless authentication, and continuous authentication, Paul says. He predicts that the use of artificial intelligence and machine learning will greatly advance authentication processes, helping process more data in real time and make better decisions regarding access.
  • Paul suggests that authentication and access management has a large role in helping organizations comply with GDPR and other privacy requirements.
  • He views GDPR as a necessary step rather than a barrier to doing business in the EU, emphasizing that protecting consumer data is an essential cost of doing business.
  • Companies need to carefully consider their data collection, protection, and usage practices to maintain consumer trust and comply with regulations.

KEY QUOTES:

“Authentication and access management is a core discipline on how we let people get access to the things that they need access to in applications, data, repositories, platforms, infrastructure. Really you use authentication probably 10, 15, 20 times a day as you log into various systems… Everything that we do in our digital lives today is kind of bound by authentication. It is just a validation of who I am as a person and what I’m supposed to have access to on the back end.” – Paul Trulove

“Next generation authentication is going to continue to bind to that zero trust mindset of no longer implicitly trusting someone who says they are who they say they are. We’re going back to a model that says every single time you interact with a digital asset, I want to have a high level of assurance you are who you say you are.” – Paul Trulove

“But between now and 2030, people are going to have to plan ahead for what kinds of data they are collecting, how they’re collecting it, and ultimately how they’re protecting it and utilizing that. Otherwise they are going to run afoul of not just regulations, but maybe consumer trust. ” – Paul Trulove

Resources:

Paul Trulove on LinkedIn

SecureAuth

Categories
Data Driven Compliance

Data Driven Compliance: Igor Volovich – Compliance Therapy

Are you struggling to keep up with the ever-changing compliance programs in your business? Look no further than the award-winning Data Driven Compliance podcast, hosted by Tom Fox, is a podcast featuring an in-depth conversation around the uses of data and data analytics in compliance programs.

Tom welcomes Igor Volovich, the Compliance Therapy doctor from Qmulos, to discuss how to bridge gaps between compliance, security, and risk management. Volovich emphasizes the need for education and evangelism to unlock the value that compliance could offer businesses. He introduces their compliance therapy branding and highlights the importance of evidence-based compliance management through automation to improve trustworthiness. As we move towards real-time risk governance, automation is key for continuous attestation. Compliance processes have been highly manual and outdated, but regulatory bodies recognize the importance of automation in managing risks.

In the podcast, Tom dives into the need for convergence in compliance and discussing risk in real-time and translating technical terms into risk frameworks. If you’re interested in the convergence of compliance, security, and risk, check out Qmulos’ published guide and resources on their website and social media profiles. Don’t miss out on the chance to learn from the experts and continue the conversation with Igor Volovich and Tom Fox. Listen today! 

Key Highlights

·      Introduction of Compliance Therapy Expert

·      Objective Compliance Management: From Opinion to Evidence

·      Importance of trust and governance in data

·      Revolutionizing Compliance Processes with Automation

·      Effective Risk Management for Businesses 

KEY QUOTES

“Most of the folks have these really weird misconceptions about what compliance is We need to reframe the mindset to rejoin the conjoined twins of compliance and security and risk and get them back together.”

“How do we evolve from this opinion-based compliance management, to objective evidence based compliance management. That’s the question that we asked. It’s more robust. It’s more trustworthy. it’s more real. Right? We’re moving from fiction to fact.”

“Within the sphere of influence that we actually do have, how much control can you exert? How much control can you demonstrate reliably, incredibly? To me, that’s the metric. How much can you prove about what you know? Is it belief or is it true? That’s the thing that we try to focus on.”

“The ultimate answer is, of course, automation, you can’t throw more people at the problem.”

Resources:

Igor Volovich on LinkedIn 

Qmulos

 Tom Fox 

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31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program with Boards – Key Board Metrics for Compliance

What are metrics for a Board of Directors around compliance? Former Assistant Attorney General Leslie Caldwell laid out some that the Department of Justice (DOJ) would consider in a review of compliance programs. These metrics are:

  • Does the institution ensure that its directors and senior managers provide strong, explicit, and visible support for its corporate compliance policies?
  • Does the Board maintain a material role in overseeing a company’s overall compliance framework?

These requirements move beyond simply having the correct tone at the top, which every Board should articulate. The 2020 Update to the Evaluation of Corporate Compliance Programs added the following, under Oversight by posing the following questions: What compliance expertise has been available on the board of directors? Have the board of directors and/or external auditors held executive or private sessions with the compliance and control functions? What types of information has the board of directors and senior management examined in their exercise of oversight in the area in which the misconduct occurred?

Based on the foregoing, when determining the Board’s role, begin with two questions. First, does the Board of Directors exercise independent review of a company’s compliance program? Second, is the Board of Directors provided information sufficient to enable the exercise of independent judgment?

Three key takeaways:

  1. The DOJ expects active engagement by a Board around compliance.
  2. Does the Board exercise independent review of the compliance program?
  3. The convergence of the Yates Memo, Caldwell’s metrics, the Evaluation, and FCPA Corporate Enforcement Policy mandate Board metrics around compliance.

For more information, check out The Compliance Handbook, 4th edition, available here.

Categories
Innovation in Compliance

Building a Stronger Culture of Compliance Through Targeted and Effective Training: Part 2- The Value of Targeted Training

Welcome to a special 5 part podcast series on building a stronger culture of compliance through targeted and effective training, sponsored by Diligent. Over this series, I will visit with Kunal Agrawal, Director of Customer Success at Diligent; Kevin McCoy, Customer Success Manager at Diligent; Jessica Czeczuga, Director, Compliance and Ethics at Diligent; Andrew Rincón, Client Director at Diligent; and David Greenberg, former CEO and Special Advisor at LRN and Director at International Seaways. Over this series, we will consider the importance of ongoing communications, the value of targeted training, training third parties, and the role of the Board of Directors. In this Part 2, we consider the importance of targeted training Kevin McCoy.

In this episode, Tom sits down with Kevin McCoy, a customer success manager at Diligent, to talk about the importance of targeted training in compliance. They dive into the importance of engaging employees through microlearning and Diligent’s unique use of cartoon-animated videos to make the content accessible to different audiences. They also discuss the significance of translating the training into different languages and tailoring it to specific risk areas for different teams. The podcast emphasizes that training leadership and the board in compliance is crucial, and they touch on risk-based training for individuals with a significant impact on the company’s financials. This episode is a must-listen if you want to discover the best strategies for planning and analyzing training to achieve desired outcomes and where to find more information about Diligent training solutions. Join them for the next episode on training effectiveness and improving compliance today.

Key Highlights:

  • Targeted Training in Compliance & Ethics
  • Effective and Targeted Training Translation
  • Training and Leadership in High-Risk Industries
  • Effective Training Planning and Execution

Notable Quotes

“It’s very important then to have your content translated into different languages.”

“There’s a lot of progress has been made over the years with machine translation and also AI is getting very popular, but we still use human-based translators.”

“But within the board or within leadership within the company, he was almost untouchable. It was like he built up fear in the organization, and people were actually afraid to ask questions.”

“The really important thing is to have versatile different types of training.”

For more information, go to Diligent.com.

Join us in our next episode, where we define the effectiveness of compliance training.

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31 Days to More Effective Compliance Programs

What Leads to a Successful Board Investigation?

Many companies have an investigation protocol in place when a potential Foreign Corruption Practices Act (FCPA) or other legal issue arises. However, many Boards of Directors do not have the same rigor when it comes to an investigation, which should be conducted or led by the Board itself. The consequences of this lack of foresight can be problematic because if a Board of Directors does not get an investigation, which it handles right, the consequences to the company, its reputation, and value can all be quite severe.

In an article in the Corporate Board magazine, entitled “Successful Board Investigations”; David Bayless and Tammy Albarrán, wrote about five key goals that any investigation led by a Board of Directors must meet.

  • Consider whether you need independent outside counsel.
  • Consider hiring an experienced investigator to lead the internal investigation.
  • Consider the need to retain outside experts.
  • Analyze potential conflicts of interest at the outset and during the investigation.
  • Carefully evaluate whistleblower allegations.
  • Request regular updates from outside counsel, without limiting the investigation.
  • Consider whether an oral report at the conclusion of the investigation is sufficient.

The authors conclude their piece by stating, “By keeping in mind the issues addressed above, the Board will be better prepared for the investigation and readily able to exercise good judgment throughout the review. A well-conducted investigation by the Board may spare the company further disruption and costs associated with follow-on investigations by the regulators, or at the very least minimize the company’s exposure.”

Three key takeaways:

  1. Retain the right counsel. Consider conflicts and appearance.
  2. Carefully evaluate all whistleblower allegations and reject retaliation.
  3. Consider receiving oral reports on an ongoing basis and one lengthy oral report at the end of the investigation.

For more information, check out The Compliance Handbook, 4th edition, available here.

Categories
Innovation in Compliance

Building a Stronger Culture of Compliance Through Targeted and Effective Training: Part 1 – The Importance of Ongoing Communications

Get ready to learn about Building a Stronger Culture of Compliance Through Targeted and Effective in a 5 part podcast post series on building a stronger culture of compliance through targeted and effective training, sponsored by Diligent. Over this series, I will visit with Kunal Agrawal, Director of Customer Success at Diligent; Kevin McCoy, Customer Success Manager at Diligent; Jessica Czeczuga, Director, Compliance and Ethics at Diligent; Andrew Rincón, Client Director at Diligent; and David Greenberg, former CEO and Special Advisor at LRN and Director at International Seaways. Over this series, we will consider the importance of ongoing communications, the value of targeted training, training third parties, and the role of the Board of Directors. In this Part 1, we consider the importance of ongoing communications with Kunal Agrawal.

In this episode, Tom Fox visits Kunal Agrawal, the Director of Customer Success at Diligent, about the importance of ongoing communications. Kunal shares his extensive background in technology and customer success and explains how his team helps customers with their day-to-day challenges. The podcast focuses on the significance of ongoing communication in compliance, and Kunal stresses the importance of maintaining a consistent cadence in communication to keep the momentum going. The podcast speakers discuss the use of humor in communication and how it differs based on cultural differences. They also emphasize the importance of understanding guidelines to prevent the compromise of sensitive information. This podcast is packed with valuable insights that will help you improve compliance in your organization. To listen to the full episode, head over to diligent.com!

Key Highlights:

  • The importance of communication cadence in compliance
  • Importance of Communication Cadence
  • Effective Communications for Compliance Professionals
  • Compliance with Sensitive Information

Notable Quotes:

“But you take a little bit different approach, and you help clients think about the ongoing part of ongoing communications. And frankly, I’ve never met anyone who talked about that approach.”

“I think having a certain workflow and, as you said, a cadence is equally important. The number one priority is your annual trainings, which is extremely important, and you need to do it.”

“If there is a pattern to a cadence, then people know what to expect and when.”

“If something goes wrong and if any single person in the organization doesn’t understand the guidelines, and in the processes around this, it can reveal compensation data or even health care data and compromise so much information in the world, which can land into hands of the people you don’t want them to get access to.”

For more information go to Diligent.com.

Join us in our next episode where we consider the value of targeted training.

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Uncovering Hidden Risks

Ep 8 – Three Steps to Master Information Governance in Your Organization

Randolph Kahn, a globally recognized leader in information governance and President of Khan Consulting, joins Erica and guest host Natalie Noonan on this week’s episode of Uncovering Hidden Risks. Randolph has been an expert witness in significant court cases and is a trusted advisor to corporations and governmental agencies. He is also an accomplished author, speaker, and adjunct professor of Law and Policy of Electronic Information and The Politics of Information. Randolph and Erica discuss Information Governance and the industry trends they are currently seeing in this space.

In This Episode You Will Learn:

  • How the increase in regulations affects current data management trends
  • Why organizations are suffering information mismanagement failures
  •  If current technology capabilities and functionality are sufficient

Some Questions We Ask:

  • What requirements are important for information governance?
  • Why should organizations take advantage of newer technologies?
  • What’s next after an organization has clearly identified its new requirements?

Resources:

View Randolph Kahn on LinkedIn

View Natalie Noonan on LinkedIn

View Erica Toelle on LinkedIn

Categories
Blog

Building a Stronger Culture of Compliance Through Targeted and Effective Training: Part 1- The Importance of Ongoing Communications

Welcome to a special 5 part blog post series on building a stronger culture of compliance through targeted and effective training, sponsored by Diligent. Over this series I will visit with Kunal Agrawal, Director of Customer Success at Diligent; Kevin McCoy, Customer Success Manager at Diligent; Jessica Czeczuga, a Principal Instructional Designer; Andrew Rincon, Global Accounts Management Advisor at Diligent; and David Greenberg, former CEO and Special Advisor at LRN and Director at International Seaways. Over this series, we will consider the importance of ongoing communications, the value of targeted training, training third-parties, and the role of the Board of Directors. In this Part 1, we consider the importance of ongoing communications with Kunal Agrawal.

Compliance professionals are often tasked with the challenge of keeping employees up-to-date with changing rules and regulations while also fostering a culture of accountability. To achieve this, it is essential to develop targeted ongoing communication strategies that resonate with diverse audiences and drive compliance. Through regular cadence of communication, utilizing various mediums, and taking into account cultural nuances, you can ensure that your organization stays ahead of compliance risks and fosters a culture of trust and integrity. Here are the steps to get improved compliance through effective ongoing communication.:

1. Establish a regular cadence for communications
2. Develop customized messages for diverse audiences
3. Utilize various communication mediums effectively

1. Establish a regular cadence for communications. Establishing a regular cadence for communications is a crucial step in achieving effective ongoing communication in compliance. With the ever-increasing complexity of regulations, compliance professionals need to ensure that employees are kept up-to-date on new developments and requirements. A predictable pattern and schedule for communications can help to instill the habit of ongoing communication among employees and stakeholders, ensuring that they are well-informed and prepared to adhere to necessary guidelines. This regularity allows audiences to anticipate and expect updates, making it more likely that they will engage in and retain the information being shared. By maintaining a consistent schedule, compliance professionals can create a conducive environment for the organization to thrive in terms of meeting regulatory guidelines and staying compliant with the latest rules and developments.

Agrawal emphasized the need to maintain regular ongoing communication, as this allows organizations to address the constantly evolving landscape of technology, data privacy, healthcare regulations, and trading compliance challenges. He suggested maintaining a consistent pattern for communications, such as sticking to a set schedule, to create a pattern and habit for employees to follow. Agrawal also acknowledged the importance of customizing these communications across different mediums and using visual aids when appropriate to cater to the needs of different geographical locations, diverse employee profiles, and varied cultural backgrounds. It is essential to establish a regular cadence for communications, as this fosters a culture of compliance and increases employees’ understanding of the guidelines, expectations, and best practices relating to their roles.

2. Develop customized messages for diverse audiences. Ongoing communication in compliance is essential for fostering a strong culture of adherence to regulatory guidelines and instilling the habit of continual learning among employees and stakeholders. With the ever-changing landscape of regulations in various sectors, it becomes increasingly important for compliance professionals to create well-formulated communication strategies that cater to the diverse needs of their audience. One crucial aspect of these strategies is developing customized messages that cater to the unique cultural nuances, roles, and learning preferences of the different members of the organization. By personalizing the content, compliance professionals can ensure that the information is more relevant, engaging and impactful, resulting in more effective communication and, ultimately, better compliance outcomes.

Agrawal focused on the importance of tailoring compliance communications to the specific needs and cultural contexts of diverse audiences. He noted that the ever-evolving nature of technology, data privacy, healthcare regulations, and trading compliance demands that compliance professionals consistently create and deliver content that truly resonates with their audiences. Agrawal highlighted the need to validate internal content with local audiences to guarantee the appropriateness and relevance of the materials.

3. Utilize various communication mediums effectively.  Utilizing various communication mediums effectively is a crucial step in creating an ongoing communication strategy for compliance professionals. With the rapidly changing landscape of regulations, particularly in industries such as technology, data privacy, and healthcare, it is essential to ensure that employees and stakeholders are aware of the latest requirements and guidelines. To achieve this, compliance professionals must adopt a diverse range of communication channels that cater to different audiences, geographical locations, and cultural sensitivities. This includes not only relying on traditional methods such as emails and newsletters, but also embracing newer technologies and platforms, such as instant messaging apps, internal document repositories, and video conferencing tools. By doing so, the compliance professionals can ensure that relevant and timely information is disseminated effectively and efficiently, thereby promoting a culture of compliance and reducing the risk of non-compliance.

Agrawal elaborated on the importance of identifying the right communication mediums to deliver compliance messages effectively. Promoting a culture of continuous communication, Agrawal stressed the need to maintain a regular cadence for communications to create a predictable pattern and habit. This enables the target audience to anticipate and be more receptive to the information shared. Agrawal emphasized the significance of tailoring communication to cultural nuances and appropriateness, particularly with regard to humor. He recommended validating content with a local audience, ensuring that humor is presented effectively and does not alienate or offend the intended recipients.

For compliance professionals striving to maintain a seamless flow of crucial regulatory information, a strategic and robust communication plan cannot be undermined. From our discussion with Kunal Agrawal, we distilled the essence of achieving improved compliance communications. Through regularly engaging with stakeholders in a tailored manner, leveraging multiple communication mediums, and staying attuned to feedback and cultural nuances, compliance officers can ensure that their messaging is accurate, relevant, and impactful. We encourage you to take these invaluable insights to heart, and empower yourself to craft and refine communication strategies that will drive your organization towards compliance excellence.

For more information go to http://diligent.com/compliancetraining.

Join us tomorrow where we consider the value of targeted training.