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Adventures in Compliance

The Memoirs of Sherlock Holmes – The Final Problem

Welcome to a review of all the Sherlock Holmes stories that are collected in the work “The Memoirs of Sherlock Holmes.” They appeared in Strand Magazine from December 1892 to December 1893. Over the past 12 episodes, I have reviewed each story and mined them for leadership, compliance, and ethical lessons.  In this, we begin a two-part series looking at the last story from The Memoirs of Sherlock Holmes.

The intriguing concept of applying Sherlock Holmes’ methods to the work of compliance professionals is the focus of our discussion today. Tom Fox, a seasoned compliance professional, believes that the principles embodied by the iconic detective, such as ethical behavior, problem-solving abilities, continuous learning, and persistence, can greatly enhance the effectiveness of compliance professionals. Fox’s perspective is shaped by his extensive experience in the field, where he has seen the value of attention to detail, deductive reasoning, thorough research, collaboration, risk assessment, and discretion. Join Tom Fox in this episode of the Adventures in Compliance podcast as he delves deeper into how the methods of Sherlock Holmes can be applied to uphold ethical and legal standards in the world of compliance.

Key Highlights:

  • The Story
  • Reichenbach Falls Showdown
  • Lessons for Compliance Professionals

Resources:

The New Annotated Sherlock Holmes

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Innovation in Compliance

Innovation in Compliance – Ed Parcaut – From Phone Sales to Global Connections

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. One of those areas is telehealth and telemedicine. My guest in this episode is Ed Parcaut, CEO and founder of Lending for Living.

Ed Parcaut, a dynamic individual who transitioned from phone sales to a successful real estate radio show host, has a unique perspective on his journey. Parcaut discovered his knack for connecting with people through his voice during his 18-year tenure in phone sales. When presented with the opportunity to host a local talk radio show, he initially questioned the relevance of radio in the digital age but soon recognized its enduring popularity.

He launched his radio show, “Real Estate Jerky,” which began as a platform for real estate and mortgage discussions but later expanded to include community topics. Parcaut also recognized the potential of podcasting and began uploading his radio show as a podcast to reach a wider audience. He firmly believes in the power of audio platforms in promote businesses and foster connections. Join Tom Fox and Ed Parcaut as they delve deeper into this topic on the next episode of the Innovation in Compliance podcast.

Key Highlights:

  • Ed’s Voice-Driven Journey to Global Connections
  • Promoting Homeownership and Community Engagement
  • Ed’s Expertise in Real Estate Market Profitability
  • Insights into Housing Affordability and Trends
  • The Power of Repurposing Content for Podcasting
  • California’s Property Tax Protection Law

 Resources:

Ed Parcaut on LinkedIn

Lending for Living

 

Tom

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31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Data Analytics: Day 14 – Continuous Converged Compliance

How can you integrate compliance, risk management, and your security framework? Igor Volovich, Vice President, Compliance Strategy at Qmulos, introduced the innovative concept to this discussion: Converged Continuous Compliance. This approach aims to reunite compliance, security, and risk management, which have historically operated independently.

One of the key requirements impacting this new approach is the need to bridge the gap between these functions from both a data and human perspective. These concepts serve as a translator, helping organizations navigate the complex landscape of compliance, security, and risk management. By speaking the language of these three functions, Converged Continuous Compliance brings them together and facilitates collaboration.

Corporate compliance needs to promote new approaches to compliance and risk management by challenging misconceptions, reuniting compliance, security, and risk management, emphasizing data governance oversight, and advocating for automation. These approaches aim to enhance efficiency, increase trust in compliance reports, and ultimately drive a greater return on investment. As organizations navigate the ever-evolving landscape of compliance, it is crucial to consider the impact of new approaches and strike a balance between different factors to achieve effective compliance and risk management.

Three key takeaways:

  1. The DOJ has stated that a chief compliance officer and a corporate compliance function must have visibility across all data sets in an organization. Converged Continuous Compliance aligns with this message.
  2. The bottom line is that we have accepted certain models of how compliance is done, what compliance means, what it delivers to the enterprise, and what it fails to deliver to the enterprise.
  3. It is crucial to consider the impact of new approaches and strike a balance between different factors to achieve effective compliance and risk management.

For more information on KonaAI, click here.

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31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Data Analytics: Day 11 – The Importance of Data Governance

In today’s digital landscape, compliance, data governance, and cybersecurity have become crucial aspects of running a successful business. The convergence of these three disciplines is a growing trend, emphasizing the need for collaboration and breaking down silos within organizations. The key factor that impacts the importance of compliance, data governance, and cybersecurity in business is data governance.

Data governance involves managing and organizing data for accuracy, accessibility, and compliance. With the increasing amount of data being generated for compliance and other corporate functions, it has become crucial for organizations to have effective data governance and legal technology services in place to ensure compliance with regulatory obligations. It plays a significant role in both the business and legal aspects of an organization. CCOs and compliance professionals rely on data to make informed decisions, analyze trends, and measure key performance indicators. From a legal perspective, data governance is essential for providing legal advice and meeting regulatory obligations.

 Three key takeaways:

1. Data preservation and credibility are crucial for effective compliance representation if a regulator comes knocking.

2. Compliance, data governance, and cybersecurity are intertwined in today’s business landscape.

3. As the digital landscape continues to evolve, organizations must prioritize data governance and stay compliant and competitive in the business world.

For more information on KonaAI, click here.

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Blog

Alexander Cotoia on Continuous Growth and Development: The Key to Success in Compliance

I recently had the opportunity to visit with folks from Diligent we look down the road at key issues in 2024 in a podcast series, sponsored by Diligent, entitled Compliance professionals adapting to change: Industries, Regulations, and Beyond. I was able to chat with Nicolas Latham, Renee Murphy, Jessica Czeczuga, Yee Chow, and Alexander Cotoia. Over this series, we discussed compliant communications in regulated industries, managing conflicts of interest at the Board level, the Board’s role in compliance training and communications, navigating the current ESG landscape and professional growth and mentorship in compliance. In this concluding Post 5, we discuss professional development and mentorship for compliance professionals with Alexander Cotoia.

Continuous professional development is crucial for compliance professionals, especially those in leadership positions. In a dynamic regulatory environment with expanding responsibilities, staying up to date is essential. Compliance professionals must not only understand domestic laws but also international regulations, such as the EU’s Corporate Sustainability Directive (CS 3D). This extraterritorial impact of legislation emphasizes the need for continuous education to address these developments.

Mentorship plays a vital role in the professional growth of compliance professionals. Often, the focus is on the development of hard skills, but soft skills like communication, collaboration, and relationship-building are equally important. Compliance professionals need to be able to speak the language of different stakeholders within the corporate world, such as CFOs or CISOs. Obtaining a working vocabulary in a corporate context is crucial for effective collaboration and building positive rapport with operational functions.

Fortunately, there are numerous resources available for continuous professional development. Platforms like LinkedIn, Coursera, and Harvard Business School online offer courses that focus on soft skills, negotiation, building relationships, and strategic planning. These courses provide compliance professionals with the necessary tools to excel in their roles. Taking courses outside the realm of compliance, such as business fundamentals, can also enhance their understanding of critical business concepts.

Thought leadership is another valuable tool for continuous learning and professional growth. Writing blogs and articles not only showcases expertise but also forces compliance professionals to learn and digest new information. Engaging in thought leadership allows compliance professionals to stay informed, expand their knowledge, and contribute to the compliance community. It also opens doors for networking and potential collaboration opportunities.

The compliance profession offers a challenging yet rewarding career path. It provides opportunities for professional and financial growth. For students considering a career in compliance, mentorship and continuous learning are emphasized as essential elements. Starting in compliance can lay a solid foundation for future success.

Balancing the tradeoffs involved in continuous professional development for compliance professionals can be challenging. It requires finding the right mix of hard and soft skills, staying updated on regulatory changes, and actively engaging in thought leadership. Compliance professionals must consider the impact of their decisions on their own professional growth and the organizations they serve.

In conclusion, continuous professional development is crucial for compliance professionals, particularly those in leadership roles. The dynamic regulatory environment and expanding responsibilities necessitate staying updated on both domestic and international laws. Developing soft skills, obtaining a working vocabulary in a corporate context, and engaging in thought leadership are essential for success in the compliance profession. Mentorship and continuous learning are emphasized as critical elements for professional growth. Compliance professionals must strive to find the right balance and make informed decisions that benefit their careers and the organizations they serve.

Ready for Purpose-Driven Compliance? Diligent equips leaders with the tools to build, monitor, and maintain an open, transparent ethics and compliance culture. For more information and to book a demo, visit Diligent.com

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Blog

Yee Chow on Shifting Responsibilities of ESG at the Management Level

I recently had the opportunity to visit with folks from Diligent. We look down the road at key issues in 2024 in a podcast series sponsored by Diligent entitled Compliance Professionals Adapting to Change: Industries, Regulations, and Beyond. I was able to chat with Nicholas Latham, Renee Murphy, Jessica Czeczuga, Yee Chow, and Alexander Cotoia. Over this series, we discussed compliant communications in regulated industries, managing conflicts of interest at the Board level, the Board’s role in compliance training and communications, navigating the current ESG landscape, and professional growth and mentorship in compliance. In this Post 4, we discuss the continuing evolving landscape of ESG with Yee Chow.

The Chief Compliance Officer (CCO) role has undergone a significant evolution in the realm of Environmental, Social, and Governance (ESG) compliance. What was once a secondary focus has now become a vital part of the agenda for global corporations. This shift has led to CCOs taking on the responsibility of overseeing compliance with ESG standards at the highest organizational level.

One of the key factors driving this evolution is the rise in regulation and mandatory reporting on ESG factors. Governments, stock exchanges, and regulatory bodies have pushed for compulsory reporting, bringing new challenges for companies. They are now required to provide more detailed operational and value chain information. For example, companies are expected to report not only on their climate impact but also on the climate impact of their customers and suppliers. This increased level of reporting necessitates gathering extensive data, which can be a challenge for organizations.

Companies need to establish a clear leadership structure for ESG compliance to address these challenges. The specific system may vary from company to company, but some key components should be in place. Firstly, there needs to be a point of contact within the organization responsible for coordinating ESG efforts and ensuring compliance. This role is often filled by a sustainability professional who works closely with different business units. Secondly, there needs to be accountability for the ESG program, which usually falls under the purview of the Chief Compliance Officer or even the Chief Executive Officer. The accountability for ESG compliance should ultimately rest with the organization’s highest leadership levels.

In addition to a clear leadership structure, companies recognize the importance of involving various stakeholders in the ESG compliance process. It is no longer a single department’s responsibility but a team effort that consists of all business units and leaders within the company. Committees are often established to drive the ESG strategy and agenda forward, ensuring that all relevant parties are involved.

Educating the Board of directors on their role in ESG compliance is crucial. While not every board member needs to be an expert in the details of ESG, they should have a high-level understanding of its implications for business growth, drivers, and regulatory compliance. ESG should be integrated into board meetings and discussions, driven by the compliance and regulatory space and the demands of customers and stakeholders. This level of involvement from the Board helps drive change within the organization and ensures that ESG compliance is taken seriously.

The evolution of the CCO’s role in ESG compliance is driven by the need to meet regulatory requirements, provide detailed reporting, and address stakeholders’ expectations. Companies are recognizing the value of non-financial data for business performance and opportunities. By establishing clear leadership structures, involving various stakeholders, and educating the Board, organizations can navigate the challenges associated with ESG compliance and make informed decisions that align with their values and goals.

In conclusion, the evolution of the Chief Compliance Officer’s role in ESG compliance reflects the growing importance of ESG in the corporate world. With the rise in regulation and mandatory reporting, companies face new challenges in gathering and reporting ESG data. However, by establishing clear leadership structures, involving stakeholders, and educating the Board, organizations can successfully navigate these challenges and embrace ESG compliance opportunities.

Ready for Purpose-Driven Compliance? Diligent equips leaders with the tools to build, monitor, and maintain an open, transparent ethics and compliance culture. For more information and to book a demo, visit Diligent.com

Join us tomorrow, where we conclude our series with a review of professional development and mentoring for compliance professionals.

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Data Driven Compliance

Data Driven Compliance: Jim Dawson on Data Driven Compliance in Pharma

Are you struggling to keep up with the ever-changing compliance programs in your business? Look no further than the award-winning Data-Driven Compliance podcast, hosted by Tom Fox, this podcast features an in-depth conversation around the uses of data and data analytics in compliance programs. Data-Driven Compliance is back with another exciting episode. Today, I visited with James Dawson, Chief Compliance Officer at Qordata on using data-driven compliance in the pharmaceutical arena.

Jim Dawson is a seasoned professional with a robust background in sales, pharmaceutical sales, and compliance. He currently serves as the vice president of Compliance Solutions at Core Data, where he plays a crucial role in the development of compliance solutions. Dawson’s perspective on “data-driven compliance in pharmaceutical companies” is that data is a vital tool for improving compliance programs and preventing potential issues. He emphasizes the importance of data analysis to identify patterns and behaviors that may indicate potential compliance risks and believes in the power of predictive analytics to proactively implement controls. Dawson also underscores the significance of data in state price transparency reporting and auditability. He sees data as a valuable tool for monitoring, assessing, and improving compliance programs in pharmaceutical companies. Join Tom Fox and Jim Dawson on this episode of Data Driven Compliance to learn more about his insights and experiences.

Highlights Include:

  • Enhancing Compliance Programs with Data Analysis
  • Monitoring and Justifying Pharmaceutical Price Increases
  • Increased Scrutiny of Physician Payments and Compliance
  • Managing Conflicts of Interest in Pharmaceutical Companies

Resources:

Jim Dawson on LinkedIn

Qordata

 Tom Fox 

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31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Data Analytics: Day 5 – Data Driven Compliance and ESG Integration

ESG integration focuses on incorporating environmental, social, and governance considerations into business processes. This broader overview allows organizations to gain a comprehensive understanding of their impact, save costs, improve efficiency, and increase profitability. However, it is important to note that ESG initiatives often come with additional costs, as environmentally sound products may be more expensive than traditional alternatives. This is a tradeoff that companies must carefully consider when implementing ESG practices.

ESG integration in business processes is crucial for organizations aiming to enhance their compliance programs and make informed decisions. By leveraging data analytics, companies can identify and address ESG risks and opportunities more effectively. Collaboration and information sharing among companies also play a significant role in improving compliance efforts. As the compliance landscape continues to evolve, staying informed and adapting to new evaluation processes will be key for compliance professionals.

Three key takeaways:

  1. ESG integration in business processes is crucial for organizations aiming to enhance their compliance programs and make informed decisions.
  2. By leveraging data analytics, companies can identify and address ESG risks and opportunities more effectively.
  3. Collaboration and information sharing among companies also play a significant role in improving compliance efforts.

For more information on KonaAI, check out their website here.

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Great Women in Compliance

Great Women In Compliance – Jessica Hayden on Sliding Doors

Welcome to the Great Women in Compliance Podcast. Today Hemma Lomax visits with Jessica Hayden, a graduate of Georgetown University Law Center and held senior compliance roles at 21st Century Fox, Disney, and Comcast Corporation. This past year she took a step back from corporate life to work on refugee assistance, writing, and moving her family (once again) overseas. Jessica is a seasoned compliance professional with a diverse background in global ethics and international living experiences, having honed her skills in the compliance function through a career in law, including expertise in litigation and the FCPA world.

Her perspective on her global ethics career and international living experiences is one of adaptability and seizing opportunities. She has navigated her career alongside her husband’s Foreign Service career, finding unique opportunities in each country they have lived in, such as working on freedom of speech and freelance journalism in Azerbaijan. Hayden sees her international experiences open doors and explore different areas of law. She also recognizes the challenges and hardships that come with living in different countries, such as the evacuation from Ukraine and has used these experiences to gain perspective and find her purpose in helping others through pro bono immigration cases. Join Hemma Lomax and Jessica Hayden on this episode of the Great Women in Compliance podcast to learn more about her fascinating journey.

Key Highlights

  • Navigating International Compliance Careers with Cultural Awareness
  • The Power of Choice: Navigating Living Abroad
  • Building Trust in Global Professional Relationships
  • Finding Purpose Through Evacuation and Resilience
  • Balancing Motherhood and Career Growth
  • Discovering Hidden Gems in Every Job

Resources

Join the Great Women in Compliance community on LinkedIn here.

 

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31 Days to More Effective Compliance Programs

One Month to a More Effective Compliance Program Through Data Analytics: Day 3 – Building An Effective Data Analytics Program

Chief Compliance Officers (CCOs) are increasingly turning to data analytics programs to enhance their compliance efforts. These programs leverage the power of data to identify risks, monitor activities, and detect potential compliance violations. There are several key factors that impact the success of building out data analytics programs. One crucial aspect is the need to define the risks that organizations want to monitor. By identifying the specific risks, compliance officers can focus their data analytics efforts on gathering relevant data and analyzing it to gain insights into potential compliance issues. This process involves thinking innovatively and finding creative ways to capture data that may not be immediately obvious.

Building effective data analytics programs for compliance enhancement requires careful consideration of various factors. Compliance officers must define the risks they want to monitor, identify valuable data sources, and think innovatively to capture relevant data. Leveraging internal expertise and fostering collaboration between different departments is essential for successful implementation. By starting small and gradually expanding their capabilities, organizations can demonstrate their commitment to using data analytics and gain compliance expertise. Ultimately, these programs enable companies to enhance their compliance effectiveness and mitigate risks effectively.

 Three key takeaways:

1. There are multiple factors in the design, creation, and implementation of a data-driven compliance program.

2. A data-driven approach will allow a shift of the focus from individual policy violations to identifying systemic issues.

3. Compliance officers should focus on how to begin and gradually build their capabilities.

Check out the month’s sponsor, KonaAI here.